Business Writing for Maximum Impact


8 hours







Next Intake

2 October


This is a self-paced, introductory level online short course that will help you to improve your business writing and communication skills and maximise the chances of achieving the results that you are after. This online course will cover the 5-stage writing process, the principles of clear writing, persuasive writing techniques, and how to structure documents for maximum impact. It explores common business forms, such as emails, proposals and reports. You will be able to apply the knowledge and skills acquired throughout the course by undertaking online exercises in planning, drafting and revising business documents.

Course content

  • The ingredients of successful business writing
  • The 5-stage writing process
  • Identifying and writing for your audience
  • Identifying and writing to a purpose
  • Research and content sourcing
  • Structuring emails for action
  • Persuasive writing techniques
  • Creating reports that serve the reader
  • Writing clear, concise and readable English
  • Tips for more accurate proofreading
  • Grammar review


How to enrol

More details


A desire to improve your business writing skills to achieve better results.

Materials supplied

All online modules will be provided via the university wide learning platform CANVAS.

Materials to bring

You will need a computer or laptop with with wifi access.  You may also require pen and paper for note taking.

Suited to

This self-paced online short course is aimed at people working in business who are needing to focus and hone their writing skills. Suitable for participants who wish to study at their own pace in the comfort of their own home, without the need to stick to a schedule.

Additional notes

Participants will work at their own pace through the online course content and exercises. Participants can move from module to module at a pace that suits them.


Upon successful completion of this online course you will be able to create professional, reader-centred business documents. Most importantly, it will improve your chances of getting the outcomes you are seeking.

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Acknowledgement of country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business. - Artwork created by Louisa Bloomer