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From augmented reality and cloud-based software to smart textiles and bio fashion, experts working at the intersection of design and technology discuss the trends of tomorrow. Hear from our expert group of RMIT researchers, academics and our industry partner Adobe who are working at the intersection of design and technology.
From augmented reality and cloud-based software to smart textiles and bio fashion, experts working at the intersection of design and technology discuss the trends of tomorrow. Hear from our expert group of RMIT researchers, academics and our industry partner Adobe who are working at the intersection of design and technology.
0:00:03.399,0:00:09.280
Hi everyone and welcome to episode three of
RMITs Technology Matters Series. Today we'll
0:00:09.280,0:00:14.070
be exploring what's next in the future of
design. I'm Dene Cicci, I'm the executive
0:00:14.070,0:00:17.160
director of students here at RMIT University.
0:00:17.160,0:00:22.570
Before we start, I'd like to acknowledge the
people Woi wurrung and Boon wurrung language
0:00:22.570,0:00:27.369
groups of the eastern Kulin Nations on whose
unceded lands we conduct the business of the
0:00:27.369,0:00:33.150
University. RMIT respectively acknowledges
their Ancestors and Elders past, present and
0:00:33.150,0:00:37.630
emerging. And while we conduct our work remotely
in these times, I want to also pay my respects
0:00:37.630,0:00:42.180
to the wider unceded lands of this Nation.
0:00:42.180,0:00:47.270
Design has never been more important. It's
responsible for shaping the built environment,
0:00:47.270,0:00:54.200
the digital world and the products and services
we use every day. Design creates better places,
0:00:54.200,0:01:00.360
better products, and better processes. And
companies are fast realising that good design
0:01:00.360,0:01:07.750
is a competitive advantage. At a time of bewildering
technological advancement, visual saturation
0:01:07.750,0:01:13.500
and increasingly complex systems, what role
can design play in shaping our future? To
0:01:13.500,0:01:17.440
better understand what's next in the world
of design we've assembled an expert group
0:01:17.440,0:01:23.170
of RMIT researchers, academics and industry
professionals, working at the intersection
0:01:23.170,0:01:26.940
of design and tech. So, let's meet our panel.
0:01:26.940,0:01:33.970
First up we have Dr Kate Sala. Kate is a sustainability
advocate, business consultant, fashion educator
0:01:33.970,0:01:38.890
and researcher. Kate has worked with leading
fashion houses and creative agencies across
0:01:38.890,0:01:45.570
Europe, including SOME/THINGS agency, Bliss
and H&M group in Paris. As well as Honest
0:01:45.570,0:01:52.330
By, the world's first fashion label built
on total transparency, which is based in Antwerp.
0:01:52.330,0:01:56.820
Kate is an associate lecturer in the School
of Fashion and Textiles here at RMIT, and
0:01:56.820,0:02:03.670
her research explores the relationship between
education and ethical fashion practices.
0:02:03.670,0:02:09.009
Next up we have Noel Waite. Noel is a program
manager of the Master of Communication Design
0:02:09.009,0:02:14.680
at RMIT. Throughout his career, Noel has worked
as an exist-- as an exhibition designer and
0:02:14.680,0:02:21.430
curator and is a passionate believer in a
human centred design process. In 2014, Noel
0:02:21.430,0:02:25.420
was a member of the Steering Committee, which
successfully achieved UNESCO creative city
0:02:25.420,0:02:28.569
status, for Dunedin in New Zealand.
0:02:28.569,0:02:34.181
Finally, we have Michael Stoddart, the director
of Digital Media Enterprise at Adobe. Having
0:02:34.181,0:02:40.480
worked with Adobe for over 20 years, Michael
is well versed in new digital media technologies
0:02:40.480,0:02:45.129
and has been integral in helping Adobe to
better understand the needs of his customers
0:02:45.129,0:02:50.169
in the Asia Pacific. Michael has a wealth
of experience in business development, marketing
0:02:50.169,0:02:54.090
management and sales. Great to have you with
us today Michael.
0:02:54.090,0:02:58.340
Okay, so today you have the opportunity to
submit your questions to our speakers by entering
0:02:58.340,0:03:02.700
them into the panel on the right-hand side
of your screen. Feel free to send these throughout
0:03:02.700,0:03:08.239
anytime during the event and we'll try our
best to answer them at the end of this session.
0:03:08.239,0:03:12.620
This webinar is being recorded and will be
sent out via email with the slides after the
0:03:12.620,0:03:19.029
event. And don't forget to use our hashtag,
RMIT tech matters, if you're watching today.
0:03:19.029,0:03:25.329
Okay, so let's get into some discussion. So,
Adobe recently released project Aero. It's
0:03:25.329,0:03:31.650
a new tool for creating augmented reality
experiences. AR is an incredibly immersive
0:03:31.650,0:03:37.260
design medium, that enables creatives to make
content that blurs the lines between physical
0:03:37.260,0:03:42.680
and digital worlds. Michael, how have artists
and designers used AR during Adobe's recent
0:03:42.680,0:03:43.879
Festival of the Impossible?
0:03:43.879,0:03:47.090
[Michael Stoddart]
Thanks for the question and thanks for the
0:03:47.090,0:03:55.129
opportunity to be here. Yes, Adobe�s Festival
of the Impossible, is our event that showcases
0:03:55.129,0:04:00.980
what creatives can do with our new tool Adobe
Aero. Adobe Aero is a tool that allows designers
0:04:00.980,0:04:07.650
to get into augmented reality experiences
in an easy and approachable way. And Festival
0:04:07.650,0:04:13.809
of the Impossible, which this year is on in
July-- on July, the 13th. It is out online
0:04:13.809,0:04:21.579
this year, online experience to see what some
of our artists can do in the augmented reality
0:04:21.579,0:04:29.610
space. One of them, to answer your question
Lucy McRae, she is a body architect. She is
0:04:29.610,0:04:36.150
very much involved with exploring where the
boundaries of the bodies stops and the rest
0:04:36.150,0:04:42.550
the world starts. Lucy, she's actually an
RMIT alumni. She studied interior design,
0:04:42.550,0:04:46.870
I think, at RMIT. Which just goes to show,
you never know where you end up with what
0:04:46.870,0:04:47.870
you study.
0:04:47.870,0:04:55.880
But so Lucy works in that space and is interested
in where technology and the body combine.
0:04:55.880,0:05:02.710
Another artist, a little bit more technical,
Estelle Say. She was in Australia 18 months
0:05:02.710,0:05:08.610
ago at our symposium event. Estelle worked
in clay, so she had an appreciation of 3D
0:05:08.610,0:05:14.509
space. But she liked the ability to mould
and sculpt in 3D space. And she was a drawer
0:05:14.509,0:05:21.300
and a painter, she used Photoshop. And so,
she was able to take her Photoshop illustrations
0:05:21.300,0:05:27.360
and add a Z axis to it, that just meant that
instead of having each layer on top of each
0:05:27.360,0:05:32.520
other, you could move through the layers in
Adobe Aero. And that gave her a chance to
0:05:32.520,0:05:37.260
explore a whole new creative realm, starting
with what she knew from Photoshop. So, she
0:05:37.260,0:05:46.090
was able to take her long-term skills with
Photoshop, add Adobe Aero tool set to that,
0:05:46.090,0:05:51.660
and be able to create brand new experiences
to express both her artistic view, but also
0:05:51.660,0:05:53.620
her design process.
0:05:53.620,0:05:56.449
[Video playback starts] * 0:05:54.8-0:07:25.2
0:05:56.449,0:05:57.449
[Music]
0:05:57.449,0:06:01.330
Jesse Damiani: Immersive is going to change
the way we create art, because it's redefining
0:06:01.330,0:06:07.000
the relationship between the creator and the
audience.
0:06:07.000,0:06:09.050
Gabe Barcia-Colombo: For me, you know, interaction
goes hand-in-hand with making art. And in
0:06:09.050,0:06:12.460
this immersive age, we all want to interact
with things in a different way. And so, I'm
0:06:12.460,0:06:15.479
hoping to make people think about those interactions
through my artwork.
0:06:15.479,0:06:19.759
Stefano Corazza: Maybe this exhibit will just
create a different perspective in the day-to-day
0:06:19.759,0:06:25.870
life. We can zoom out and see, you know, who
we are in this planet with a more like long-term
0:06:25.870,0:06:26.870
perspective.
0:06:26.870,0:06:33.490
Lucy McRae: As a body architect, I'm interested
in using storytelling to predict and test
0:06:33.490,0:06:38.699
futures as a way of hovering the imagination
and ask important questions.
0:06:38.699,0:06:44.180
Abhay Parasnis: I think AR have the potential
to completely make technology and computing
0:06:44.180,0:06:46.409
far more invisible than it is today.
0:06:46.409,0:06:50.620
Camilla Magrane: What interaction does, is
that it takes the experience from a passive
0:06:50.620,0:06:57.069
one to an actual collaborative experience.
The artist is now-- creates an actual playground
0:06:57.069,0:06:59.740
to co-create with their viewer.
0:06:59.740,0:07:07.680
Lucy McRae: Art merged with technology and
science is such a powerful way to imagine
0:07:07.680,0:07:08.680
where are we going.
0:07:08.680,0:07:12.469
Camilla Magrane: It's opening up a platform
for collaboration between viewers.
0:07:12.469,0:07:14.020
Abhay Parasnis: Technology will be omnipresent.
But hopefully if we do it right it will be
0:07:14.020,0:07:15.020
invisible.
0:07:15.020,0:07:20.330
Gabe Barcia-Colombo: The line is going to
disappear between what we consider traditional
0:07:20.330,0:07:23.190
fine art and immersive or interactive art.
0:07:23.190,0:07:25.470
[Video playback ends]
0:07:25.470,0:07:27.230
[Dene]
Thank You Michael, it's really interesting
0:07:27.230,0:07:32.020
the Festival of the Impossible from Adobe.
And that blurring of the lines and the opportunities
0:07:32.020,0:07:35.849
for co-creation. Let's turn the conversation
now to Noel, and we're going to talk now about
0:07:35.849,0:07:41.930
collaboration. So, how we collaborate on design
projects undergoing a revolution. So, Noel,
0:07:41.930,0:07:45.460
how is cloud-based software contributing to
the revolution?
0:07:45.460,0:07:47.750
[Noel Waite]
Thank you. So, Michael has just talked about
0:07:47.750,0:07:55.310
a Festival of the Impossible. And the Masters
of Communication Design went online, it's
0:07:55.310,0:08:00.289
a face-to-face studio taught course, where
we teach master�s students, communication
0:08:00.289,0:08:06.789
design. And it's very exciting, we have one
of the best studios, I think, in-- at RMIT.
0:08:06.789,0:08:13.259
But we left that studio in-- on about the
19th of March, this year, for pre-cautionary
0:08:13.259,0:08:19.599
health means, basically. And we've all worked
from home since then. So, we�re one of the
0:08:19.599,0:08:24.919
first to leave the campus. And I guess what
we've seen, is that having a cloud-based system,
0:08:24.919,0:08:32.620
like Adobe, has enabled us as communication
designers to be distributed right across Melbourne
0:08:32.620,0:08:40.150
and even internationally. And people have
been able to do some really, really remarkable
0:08:40.150,0:08:41.720
design from their homes.
0:08:41.720,0:08:47.350
So, yeah I mean, I was really lucky I got
to go to the Adobe Roadshow at the beginning
0:08:47.350,0:08:52.270
of the year. And that was just out of curiosity,
to see what-- what's new and what's happening,
0:08:52.270,0:08:58.880
in terms of our core tool set for communication
design. And I was particularly interested
0:08:58.880,0:09:05.270
in Aero, in terms of interaction experience
design and also rush as well, in terms of
0:09:05.270,0:09:10.310
social media strategies. Because we're currently
working on a social media strategy, of course,
0:09:10.310,0:09:16.790
in terms of exhibitions that current students
curating and designing and have designed.
0:09:16.790,0:09:17.790
Yeah.
0:09:17.790,0:09:20.160
[Dene]
Terrific, thanks for that. Let's turn now
0:09:20.160,0:09:26.180
to Kate. Dr Kate Sala on our panel. Last year,
the world's first piece of digital couture
0:09:26.180,0:09:31.320
pictured here now on the screen, was created
by the fabricant. And it sold for close to
0:09:31.320,0:09:37.580
ten thousand US dollars. Kate, how is digital
fashion transforming the industry and will
0:09:37.580,0:09:40.450
it change the way we consume clothing?
0:09:40.450,0:09:44.710
[Kate Sala]
Thanks Dene. That's a really exciting question
0:09:44.710,0:09:49.640
and I think also a very timely one, considering
the changes that the fashion industry is currently
0:09:49.640,0:09:55.790
experiencing due to the pandemic. I'd say
that the fashion industry has been in a constant
0:09:55.790,0:10:02.521
state of flux, in response to the gradual
digitisation of our daily life. The way we
0:10:02.521,0:10:07.190
experience fashion has changed. What used
to be, I guess, a fairly mysterious process
0:10:07.190,0:10:12.810
to the average consumer, has now become almost
public information. Thanks to social media,
0:10:12.810,0:10:18.220
our understanding of the inner workings of
clothing production has been elevated in fact.
0:10:18.220,0:10:23.210
And we've now been given the opportunity to
demand greater transparency through the sharing
0:10:23.210,0:10:28.730
of this information. So, if you think about
things like the fashion revolution and the
0:10:28.730,0:10:34.940
hash tag, who made my clothes. That's helped
to reshape a collective understanding of garment
0:10:34.940,0:10:40.460
manufacturing. It's also helped educate us
and connect us to any experience associated
0:10:40.460,0:10:46.680
with the clothes we wear. And then the actual
digital fashion design, takes the digitising
0:10:46.680,0:10:50.210
of these fashion experiences to a whole new
level.
0:10:50.210,0:10:56.980
So, it transforms a manufacturing process,
that may be heavily reliant on material outcome.
0:10:56.980,0:11:03.340
Such as sampling, manufacturing and production,
in some cases, of large volumes of clothing
0:11:03.340,0:11:09.610
to a completely waste free, and in my opinion,
a highly imaginative process. So, in a time
0:11:09.610,0:11:15.750
when physical fashion experiences like runways
and showrooms, are not necessarily viable
0:11:15.750,0:11:22.690
options. Which is currently what's happening.
Digital fashion design provides a solution
0:11:22.690,0:11:30.070
which embodies excitement, creativity and
innovation, in ways that I personally could
0:11:30.070,0:11:36.110
only dream of. And there's no reason many
large companies currently find themselves
0:11:36.110,0:11:43.510
seeking to have their collections digitised,
to replace this process. The idea of the runway
0:11:43.510,0:11:49.020
experience, that they can no longer rely upon
to sell clothing. And The Fabricant, who created
0:11:49.020,0:11:55.390
this incredible dress, have been approached
by many of these companies to fast-track that
0:11:55.390,0:12:00.980
digitisation, that-- that digital process.
So, that they can connect with their consumers,
0:12:00.980,0:12:06.460
in a digital way, in order to step around
that lack of personal interaction that they
0:12:06.460,0:12:07.460
would have normally relied upon.
0:12:07.460,0:12:12.200
So, you're looking at companies like huge
department stores, such as Selfridges, high-end
0:12:12.200,0:12:18.650
luxury companies like Marine Serre, Louis
Vuitton, Prada, all looking to digital design
0:12:18.650,0:12:22.880
in order to add another dimension of experience
into their communication folio. Which I think
0:12:22.880,0:12:29.460
is really exciting and if I could say what
a great-- what's great about this form-- so
0:12:29.460,0:12:36.720
it�s grown about this idea from a learning
perspective at RMIT, is that we believe digital
0:12:36.720,0:12:41.780
introduced literacy skills in fashion design
speak to enhance our ability to communicate
0:12:41.780,0:12:47.970
within and also beyond our communities, about
key issues and innovations within our field.
0:12:47.970,0:12:54.350
And if I could add, in terms how digital fashion
design will affect our literal consumption
0:12:54.350,0:13:00.640
of fashion. Well, it may be that we see more
virtual, augmented or mixed reality-based
0:13:00.640,0:13:06.020
experiences dominating the retail space. Instead
of that tactile material experience we've
0:13:06.020,0:13:11.730
become accustomed to. So, it's-- it's exciting
and it's a wonderful time to be studying fashion
0:13:11.730,0:13:17.330
and to be experiencing design in a different
way, and to be exploring and experimenting
0:13:17.330,0:13:21.320
with all these new ways and processes of creating
and communicating about fashion.
0:13:21.320,0:13:24.070
[Dene]
It certainly is very exciting Kate. And I
0:13:24.070,0:13:27.230
wondered, does this mean I don't need to go
to a change room ever again? That would be
0:13:27.230,0:13:29.410
a benefit to me. But thank you Kate.
0:13:29.410,0:13:31.930
[Kate]
For a lot of people, I think it would be,
0:13:31.930,0:13:32.930
yeah.
0:13:32.930,0:13:35.410
[Dene]
Fantastic. Okay, moving on. So, according
0:13:35.410,0:13:41.650
to Accenture, smart speakers are one of the
fastest adopted technologies in US history.
0:13:41.650,0:13:46.140
Voice user interfaces or VUI�s, for those
in the know, introduced a change in the way
0:13:46.140,0:13:52.720
people interact with machines. And are quickly
becoming part of our daily lives, Michael,
0:13:52.720,0:13:57.070
from Adobe, do you think this means is an
emerging opportunity for designers working
0:13:57.070,0:13:58.440
in the voice space?
0:13:58.440,0:14:02.550
[Michael]
Dean absolutely, in fact Adobe so strongly
0:14:02.550,0:14:08.230
believes in the future of voice as a technology,
we-- we bought a company. We bought Sayspring.
0:14:08.230,0:14:18.600
The voice UI that you spoke about with home
speaker systems, like the Amazon Echo or the
0:14:18.600,0:14:25.580
Apple�s HomePod. They're widely taken up
in North America, and so there's definitely
0:14:25.580,0:14:32.570
a desire for designing for voice. But they
also have a screen. They may not be taken
0:14:32.570,0:14:38.210
up so much in Australia, but I want to step
back and point out that we already engage
0:14:38.210,0:14:46.720
with a lot of audio and voice UI, even using
Adobe, using Apple AirPods. I speak to the
0:14:46.720,0:14:52.760
AirPods and I have other headphones where
I engage with them. Or whether it's in the--
0:14:52.760,0:14:58.580
in my in-dash navigation guide in my car,
there are a lots of voice and audio interfaces.
0:14:58.580,0:15:03.610
And when I've pointed that out to people in
the past, they've said well you're just giving
0:15:03.610,0:15:08.220
instructions and they follow the instructions.
And I would point out that that's where we
0:15:08.220,0:15:15.450
started, that's the initial user experience
and becomes much, much more sophisticated.
0:15:15.450,0:15:22.430
It's like where we started with touch. Ten
years ago, the idea of having to design for
0:15:22.430,0:15:28.030
a touch interface was unknown. It was-- it
was extremely limited and very unsophisticated.
0:15:28.030,0:15:34.181
And with the rise of the iPhone and then other
touch UI�s, we've had to have a-- and learn
0:15:34.181,0:15:40.730
a whole new design thinking around touch,
and not just the graphic design of touch,
0:15:40.730,0:15:45.330
but the process through which you engage with
the touch UI. And we're going to do the same
0:15:45.330,0:15:52.400
thing with voice and it's going to be a skill
that won't be a specific to a voice UX, everybody
0:15:52.400,0:15:57.450
will need to learn how to design for voice.
In the same way that traditional designers
0:15:57.450,0:16:04.230
moved from coloured oil on squashed up trees
designing for paper, to also then design it
0:16:04.230,0:16:09.100
for digital, design it for user experience,
and they'll be adding audio and voice to their
0:16:09.100,0:16:15.070
design tool set, in order for them to increase
the engagement and increase the experience
0:16:15.070,0:16:20.130
that they're trying to create through their
design. Yeah, I think it's going to be an
0:16:20.130,0:16:24.251
additional design discipline and that is designing
for voice.
0:16:24.251,0:16:26.771
[Dene]
It is certainly an interesting new area and
0:16:26.771,0:16:30.820
I had this image of a number of us walking
around mumbling to ourselves and people were
0:16:30.820,0:16:34.340
not realising that we were actually engaging
with our devices. Or-- or with another person
0:16:34.340,0:16:38.310
in another part of the country. It's some
very exciting times.
0:16:38.310,0:16:41.350
[Michael]
Do you remember when people used to walk--
0:16:41.350,0:16:45.580
first walked around the street talking hands-free?
We don't do so much, and people thought you
0:16:45.580,0:16:51.121
were crazy. Once it becomes socially acceptable,
which is now socially acceptable to use a
0:16:51.121,0:16:57.400
touch interface in public, at dinner, we will
find the same thing with voice, yeah.
0:16:57.400,0:16:58.830
[Dene]
Absolutely. Okay let's move on. So, we've
0:16:58.830,0:17:03.280
heard of fast food, let's talk about fast
fashion. So, fast fashion has made shopping
0:17:03.280,0:17:08.520
for clothes more affordable, but it's come
with an environmental price tag. According
0:17:08.520,0:17:14.360
to the UN, the fashion industry emits more
carbon than international flights and the
0:17:14.360,0:17:19.939
maritime shipping industry combined. And it's
the second largest consumer of the world's
0:17:19.939,0:17:25.450
water supply and it pollutes the oceans with
microplastics. Kate, putting you on the spot
0:17:25.450,0:17:29.680
here, how is technology helping to build a
more sustainable fashion future?
0:17:29.680,0:17:33.310
[Kate]
Yeah no, that's a wonderful question, and
0:17:33.310,0:17:37.930
I also think that they're really brilliant
facts that you state there, Dene, too. So,
0:17:37.930,0:17:42.040
it's really important that we have a great
responsibility to, as design practitioners
0:17:42.040,0:17:46.130
within the fashion space, to hold ourselves
accountable and to understand what the impacts
0:17:46.130,0:17:52.200
are of our choices. I think that technology
has undoubtedly been an impact-- sorry an
0:17:52.200,0:17:58.440
important tool for change in the fashion industry.
And has been working within the field of fashion,
0:17:58.440,0:18:02.260
definitely for a long time, to solve many
issues that we face in regard to creating
0:18:02.260,0:18:08.900
a more sustainable industry, if I can. So,
scientists are developing ways to regenerate
0:18:08.900,0:18:15.280
fibres, such as polyester, nylon and cotton,
over and over again. And new innovative biological
0:18:15.280,0:18:19.530
materials are being turned into fashion fabrics,
there's a lots of innovation happening within
0:18:19.530,0:18:25.840
this space, in order to counteract a lot of
the waste and negative impact that the industry
0:18:25.840,0:18:26.840
has had.
0:18:26.840,0:18:33.090
So, if you look at biotech advancements, reconsider
living organisms used to make clothing in
0:18:33.090,0:18:39.260
order to create improved and more sustainable
materials. And hopefully in a not too distant
0:18:39.260,0:18:43.420
future, our clothes could be made and dyed
by living microbes, in a bid to remove the
0:18:43.420,0:18:48.510
chemical processes that make the fashion industry
so polluting. To name a few exciting examples,
0:18:48.510,0:18:53.460
you've got genetically engineered bacteria
being used to replace spider silk, which has
0:18:53.460,0:18:59.520
been termed as this fabric stronger than steel.
Companies growing fibres and dyes using algae,
0:18:59.520,0:19:05.010
which are completely close loop zero-waste
solutions, that need nothing but sunlight
0:19:05.010,0:19:10.500
and water to grow. You've also got companies
creating fabric out of mycelia, so mushroom
0:19:10.500,0:19:18.680
roots. Orange fibres being used, so citrus
juice by-products to form soft fabrics. I've
0:19:18.680,0:19:25.510
even heard and read about the building industry
taking used nappies and creating roof tiles
0:19:25.510,0:19:32.630
out of them. So, there's various different
ways in which technology is definitely helping
0:19:32.630,0:19:36.620
the fashion industry, in order to create a
more sustainable future.
0:19:36.620,0:19:40.070
And from a sustainable perspective, quite
a few of these engineered materials don't
0:19:40.070,0:19:47.810
need animals or petroleum input. So, yeah
technology's also been used in order to promote
0:19:47.810,0:19:51.620
a more transparent fashion industry. If you
look at blockchain technology and how that
0:19:51.620,0:19:57.580
can be used in in order to encourage greater
transparency in the supply chain process.
0:19:57.580,0:20:04.490
Tracking the lifecycle of garments, evidently
seeks to engage us both as makers and consumers
0:20:04.490,0:20:09.390
to empower us within the knowledge, so that
we can make those informed decisions about
0:20:09.390,0:20:15.040
what companies we choose to support with our
purchases. So, thinking about how financially,
0:20:15.040,0:20:22.420
we are propping up companies to make a purchase.
And I think also finally, from a sustainable
0:20:22.420,0:20:27.030
fashion business perspective, there's new
fashion business models, such as renting clothing
0:20:27.030,0:20:33.840
and also smartphone apps that make it easy
to swap and buy and sell second-hand clothes.
0:20:33.840,0:20:38.460
So much so, that Forbes has said that the
resale of clothes is expected to be bigger
0:20:38.460,0:20:42.430
than fast fashion within the next 10 years,
so fingers crossed.
0:20:42.430,0:20:44.040
[Dene]
Very interesting developments in that space.
0:20:44.040,0:20:47.570
I love this idea of complimenting somebody
on the bacteria that they are wearing or on
0:20:47.570,0:20:49.440
the mushroom fibre shirt they might be wearing.
0:20:49.440,0:20:51.600
[Kate]
I do too, I really do.
0:20:51.600,0:20:54.040
[Dene]
Really move that conversation to a whole other
0:20:54.040,0:20:58.930
level. Now you can ask a question during our
webinar, just by using the Q&A function in
0:20:58.930,0:21:04.180
the Microsoft Team's site. And we do now have
some questions from our audience. And the
0:21:04.180,0:21:09.500
first one, Kate, back to you. And with-- this
dig a bit deeper into this issue of sustainable
0:21:09.500,0:21:16.420
fashion. I've heard-- the question is, I've
heard that dyes used in textiles can be really
0:21:16.420,0:21:21.980
toxic and wasteful. What is RMIT developing
around sustainable dyes?
0:21:21.980,0:21:26.170
[Kate]
So, from a learning and teaching perspective,
0:21:26.170,0:21:31.370
we do look at a variety of these issues within
the classroom and we've actually got a dye
0:21:31.370,0:21:36.910
garden that RMIT has created and composting
system. So, we're looking at understanding
0:21:36.910,0:21:43.280
the way that plants can be used in that natural
cycle process, in a small-scale way in order
0:21:43.280,0:21:48.420
to dye clothing, to help inform our learning
process about the toxicity and the pollution
0:21:48.420,0:21:56.020
associated with the dyeing of clothing, and
in that manufacturing process as well. We
0:21:56.020,0:22:02.020
also have a variety of different courses on
offer that study things like bio fashion or
0:22:02.020,0:22:07.600
material alchemy. Various different ways that
we can look at materials and transforming
0:22:07.600,0:22:16.280
materials, so that we're questioning these
existing ideas around polluting the waterways
0:22:16.280,0:22:20.559
and also the chemicals that runoff from the
manufacturing process of various different
0:22:20.559,0:22:26.670
fabrics too. So, yeah, RMIT is doing a lot
in terms of helping through the learning and
0:22:26.670,0:22:32.610
teaching process, helping students to uncover
different and more innovative ways to colour
0:22:32.610,0:22:37.240
and dye and their fabrics. But also, in the--
I think, academic realm in research, there
0:22:37.240,0:22:41.870
is quite a lot being done there too. So, yeah,
I hope that answers the question.
0:22:41.870,0:22:44.000
[Dene]
It sure does, thank you very much Kate. Next
0:22:44.000,0:22:48.680
questions for you Michael. From the wonderful
world of Adobe, Adobe has some really exciting
0:22:48.680,0:22:51.850
developments, you've shared some of those
with us. But tell us, how's Adobe working
0:22:51.850,0:22:53.610
with the students at RMIT?
0:22:53.610,0:22:57.030
[Michael]
Dean yes we're heavily engaged with working
0:22:57.030,0:23:03.590
with both the faculty and students at RMIT.
I spend a lot of time at building nine, as
0:23:03.590,0:23:07.281
a matter of fact I think I know every coffee
shop within a two-kilometre radius from building
0:23:07.281,0:23:13.080
nine. And I'm looking forward to, sooner rather
than later, getting back there. And the Brunswick
0:23:13.080,0:23:20.260
campus and everywhere else at RMIT. Yes, how
we engage, we engage with both the marketing
0:23:20.260,0:23:26.360
faculties, because RMIT has marketing discipline.
So, using our marketing stack. But I personally
0:23:26.360,0:23:35.050
am more engaged in the design faculties and
engaging with RMIT around both foundational
0:23:35.050,0:23:41.610
design, print design some people call, working
with the school there and how they're using
0:23:41.610,0:23:50.190
InDesign. But more pertinently, we're heavily
involved with the RMIT UX Awards. They're
0:23:50.190,0:23:53.660
right in the middle of a submission process,
this week and next week, hopefully some of
0:23:53.660,0:23:58.670
the audience are part of that, some of your
students who are submitting work to the RMIT
0:23:58.670,0:24:03.460
UX Awards. Adobe is very proud to be involved
with and to support.
0:24:03.460,0:24:09.710
So, we engaged there. We're going to have
the community come along and-- and give feedback
0:24:09.710,0:24:14.580
on those designs and then we will have some
industry luminaries, who will be judging those
0:24:14.580,0:24:22.960
UX Awards. So, that�s just only one part.
We are involved, as I said, with the design
0:24:22.960,0:24:27.040
and communication faculty. With a number of
other faculties across RMIT, mostly because
0:24:27.040,0:24:33.950
everyone wants to present creative expression
of their ideas. Whether that's through a specific
0:24:33.950,0:24:39.070
design capability, but even in marketing and
other disciplines, you need to be able to
0:24:39.070,0:24:44.100
express yourself in a creative way. So, we're
very proud to be involved with RMIT and RMIT
0:24:44.100,0:24:45.880
students in a number of areas.
0:24:45.880,0:24:47.650
[Dene]
Terrific, thank you very much for that Michael.
0:24:47.650,0:24:52.559
Now let's go back to building nine, the ubiquitous
building nine at the RMIT University campus
0:24:52.559,0:24:57.500
here in Melbourne. And this is a question
for you, Noel. The type-- the types of projects
0:24:57.500,0:25:01.429
do communication design students work on at
RMIT? But this is in building nine or one
0:25:01.429,0:25:03.620
of our other many buildings on campus.
0:25:03.620,0:25:06.711
[Noel]
Well as I said-- mind you, the first question
0:25:06.711,0:25:11.140
for me was about collaboration and I think
we've been having some remarkable collaborations
0:25:11.140,0:25:15.180
with my colleagues, that I've worked with
for some time. But also, all our students,
0:25:15.180,0:25:19.461
as they�re distributed across Melbourne.
And this is a master's program and a lot of
0:25:19.461,0:25:23.950
our projects are actually research informed.
And I guess we're looking at what I'd call
0:25:23.950,0:25:32.250
a t-shaped student. Our core basis is communication
design or graphic design, but again it's broadening
0:25:32.250,0:25:37.300
out into those areas of interaction experience
design but based on an individual student's
0:25:37.300,0:25:44.400
profile. So, what do they come in with and
what do they bring to the table, to us at
0:25:44.400,0:25:50.850
RMIT, with communication design. And we hope
that they develop through our program, to
0:25:50.850,0:25:55.360
basically see their next career trajectory
or take a pivot in what they're doing towards
0:25:55.360,0:25:56.880
something new and different.
0:25:56.880,0:26:02.930
So, for communication design, obviously we
run communication design studios. Michael
0:26:02.930,0:26:08.471
has been great, we've had him both in the
studio and online, with Adobe. Because we
0:26:08.471,0:26:16.350
tried out X-- Adobe XD. And I was at a leadership
workshop for RMIT and I met a woman called
0:26:16.350,0:26:24.030
Lauren, thanks Lauren, who was researching
sustainability at RMIT-- in general, aligned
0:26:24.030,0:26:28.100
to the United Nations sustainable development
goals, which I've been involved in for quite
0:26:28.100,0:26:33.500
a long time. And our great futures exercise.
But she was interested about how we might
0:26:33.500,0:26:40.860
apply them onto campus at RMIT. And I thought
that was a great way that we could use Adobe
0:26:40.860,0:26:46.040
XD, to get the students engaged and learning
about those sustainable development goals.
0:26:46.040,0:26:52.880
And remember that we only have another 15
years to meet those targets before-- in 2030,
0:26:52.880,0:26:56.590
before we have to start all over again and
set the new sustainability targets.
0:26:56.590,0:27:01.180
Wayfinding, that's been mentioned today. We've
had a remarkable partner through engagement
0:27:01.180,0:27:06.970
with RMIT, with Heidi Museum of Modern Art.
And we managed to get 20 of our students,
0:27:06.970,0:27:12.309
along with Landscape Architecture and public
art students, out to Heidi, to do a field
0:27:12.309,0:27:19.100
trip. But because of this the COVID-19 level
3 situation, all our students have had to
0:27:19.100,0:27:23.980
fall back on DSpace research. So, normally
from a human centred design perspective, we
0:27:23.980,0:27:30.090
would look at the site, we would observe people
experiencing both beautiful grounds at Heidi
0:27:30.090,0:27:35.670
and engaging with the marvellous art collection
they have out there. Both inside the buildings,
0:27:35.670,0:27:40.980
but obviously in the grounds with the sculpture.
And that's been really remarkable, we did
0:27:40.980,0:27:47.300
a presentation very recently to them and the
resourcefulness of our students, I think,
0:27:47.300,0:27:51.330
has been the thing that's really struck me
through this. We don't know what they have
0:27:51.330,0:27:56.300
in their home studios, but I've seen a few
of them and there's a remarkable mixture of
0:27:56.300,0:28:03.100
both digital technology, but also analog technology
and I�ve seeing some beautiful crafted wooden
0:28:03.100,0:28:04.270
materials as well.
0:28:04.270,0:28:07.040
[Dene]
With COVID-19, I guess it's really reinforced
0:28:07.040,0:28:12.710
the opportunities to collaborate internationally.
So, turning back to you, Kate. We have a question
0:28:12.710,0:28:17.360
here from the audience, with the current changes
we're all experiencing, do you think international
0:28:17.360,0:28:21.660
collaboration will become more of a regular
occurrence in the design industry?
0:28:21.660,0:28:25.250
[Kate]
Yes, I definitely do, thanks Dene. And also,
0:28:25.250,0:28:31.350
a bit of shout out love for the Brunswick
campus of RMIT. Just thought I�d throw that
0:28:31.350,0:28:36.420
in there now, as well as a little building
nine love. Collaboration, yes, so a lot of
0:28:36.420,0:28:43.020
the studios that we run through The Bachelor
of Fashion Design as well as Bachelor of Fashion
0:28:43.020,0:28:46.799
and Textiles. Sustainable innovation have
collaboration as the underpinning to the way
0:28:46.799,0:28:52.720
we structure and scaffold the learning. So,
we very much believe in bringing in various
0:28:52.720,0:28:56.960
minds, not just nationally, not just from
Australia, but also internationally from other
0:28:56.960,0:29:02.570
schools. And we depend on those relationships
that we've built with various different practitioner,
0:29:02.570,0:29:09.330
fashion practitioners, designers, artists,
academics, researchers from around the world,
0:29:09.330,0:29:15.590
in order to share perspectives. Because I
think it's a solid belief that we see innovation
0:29:15.590,0:29:20.790
coming from collaboration and teamwork and
the sharing of ideas, and not through working
0:29:20.790,0:29:23.080
in institutional silos in isolation.
0:29:23.080,0:29:28.460
So, that is definitely something that we prioritise
and we-- we seek to embed in all of the learning
0:29:28.460,0:29:33.911
and teaching that we promote within the school
of fashion. And-- and yeah, something that
0:29:33.911,0:29:39.309
I think will play an important part also,
speaking a lot about technology and technology's
0:29:39.309,0:29:43.480
impact on fashion, in the future of fashion,
I think also through the discipline, we will
0:29:43.480,0:29:48.890
see a lot of collaboration in that technology
space as well too, for fashion.
0:29:48.890,0:29:51.320
[Dene]
Terrific, we�ve all had some experience
0:29:51.320,0:29:54.980
of isolation over the last few weeks. So,
I now have a question for all the members
0:29:54.980,0:29:59.460
of the panel, without notice, I'll start with
Noel, then we'll go to Michael, then back
0:29:59.460,0:30:06.980
to you Kate. And the question is, following
COVID-19 and as we emerged from stage three
0:30:06.980,0:30:11.970
restrictions, what is your perspective on
how the future of design will be influenced
0:30:11.970,0:30:15.710
or change for the long term? Let�s start
with you Noel.
0:30:15.710,0:30:19.850
[Noel]
You�ve kind of got me on my favourite topic,
0:30:19.850,0:30:24.950
actually. In a way, you know, a favourite
definition of design that a friend of mine
0:30:24.950,0:30:30.260
used to use, is that we're future grazers.
That we kind of spend a lot of time in the
0:30:30.260,0:30:35.630
future, but maybe the near future, not those
long, long term futures. I�m actually quite
0:30:35.630,0:30:40.970
optimistic and positive about this moment
and I guess there's a couple of things, it
0:30:40.970,0:30:48.010
starts with people. But in the long term,
you know, designers always operated in a collaborative
0:30:48.010,0:30:52.970
and networked way and with a number of other
professionals. And this has been the big challenge
0:30:52.970,0:30:58.850
for designers, when do they know the limits
of design practice and design knowledge? And
0:30:58.850,0:31:06.679
when do they seek expertise from coders, people
doing algorithms, from other fashion-- other
0:31:06.679,0:31:15.330
sort of design sectors, from industrial design,
from interior architecture, architects, fashion
0:31:15.330,0:31:17.250
designers and the broader art scene.
0:31:17.250,0:31:22.290
So, we've got this massive creative community,
so how are we going to develop these sustainable
0:31:22.290,0:31:27.419
liveable cities? And I guess from a communication
design perspective, it's about people and
0:31:27.419,0:31:32.110
it's about talking to people. Because you
know, for us, a creative city of literature
0:31:32.110,0:31:38.460
was about stories and there has been some
remarkable stories in this city. But I think
0:31:38.460,0:31:41.930
we'd like to share those stories with each
other, share them with the world. I mean--
0:31:41.930,0:31:48.320
I meant-- I see we had a-- we've got a Vietnamese
audience, so big shout out to you. We have
0:31:48.320,0:31:54.620
a remarkable graduate from our program, who�s
looking to develop her type graphic expertise,
0:31:54.620,0:32:00.049
because she's worked on a Vietnamese typeface.
And in particular, very difficult diacritics
0:32:00.049,0:32:05.340
or glyphs that are required for that particular
language and we hope that she would go to
0:32:05.340,0:32:10.900
a scholarship in the United States, to develop
that. So, these are the kind of things that--
0:32:10.900,0:32:15.940
it is-- it's both-- it's a global problem.
We have to look globally, but we also have
0:32:15.940,0:32:16.940
to fix things locally.
0:32:16.940,0:32:19.970
[Dene]
And you�re right, it's very rich with opportunity
0:32:19.970,0:32:25.630
in response to the COVID-19 issues. So, turning
now to Michael. What-- and I put the question
0:32:25.630,0:32:28.900
to you Michael. What is-- what do you see
to be the future of design and how might it
0:32:28.900,0:32:31.530
be influenced as a result of COVID-19?
0:32:31.530,0:32:37.220
[Michael]
Yes, I think this is a pivotal-- pivotal moment
0:32:37.220,0:32:44.000
in history and it will change design. And
both the design-- learning of design and design
0:32:44.000,0:32:49.390
practice. I think it will happen in two ways--
and again, what Adobe thinks it happens in
0:32:49.390,0:32:55.800
two ways. One is the separation of design
from production. A lot of terrific design
0:32:55.800,0:33:01.380
students that I work with, spend a number
of years straight out of design school doing
0:33:01.380,0:33:07.740
a lot of production. And I think what COVID
has done, is allow companies to realise that
0:33:07.740,0:33:13.351
they don't have to be physically together
in order to implement the design. That it's
0:33:13.351,0:33:19.040
okay to have someone else external implement
your design. And I'm saying we should all
0:33:19.040,0:33:24.340
know how to produce our designs, but it we
should allow our creative thinkers to be more
0:33:24.340,0:33:31.380
creative, so that they can utilise the internationalisation
of production. And that's what COVID has done,
0:33:31.380,0:33:37.760
I think, COVID has allowed the powers-that-be,
to let go of the reins and allow production
0:33:37.760,0:33:40.240
to happen even more so, anywhere around the
world.
0:33:40.240,0:33:45.419
It's also very collaborative, so the reverse
of that is, creativity and design is, by its
0:33:45.419,0:33:52.830
very nature, collaborative. I view design
as having a purpose, view design for something,
0:33:52.830,0:33:56.610
whether that's a commercial outcome or even
an emotional response. As opposed to art,
0:33:56.610,0:34:02.660
which is very much in and of itself. So, what
COVID has done, is enabled people to collaborate
0:34:02.660,0:34:10.079
more frequently and to more readily reach
that desired outcome, that desired purpose
0:34:10.079,0:34:16.349
for design. It's become much more collaborative
and I think what-- hopefully, what we'll carry
0:34:16.349,0:34:23.599
out of this COVID time, will be the willingness
and the immediacy of collaborating across
0:34:23.599,0:34:28.970
the desk or across the world, as part of the
design process. I also see, just quickly,
0:34:28.970,0:34:35.239
a lot of-- a lot of our creatives trying out
lots of different things. I'm seeing print
0:34:35.239,0:34:39.460
designers trying out user experience design,
user experiences design trying out video.
0:34:39.460,0:34:43.019
Because we've all had so much time in our
hands, that we're learning new things.
0:34:43.019,0:34:48.299
So, I think we'll learn new things, we'll
try out new things to add to our armoury of
0:34:48.299,0:34:53.000
design technologies. I think we'll be more
free in our collaboration and I think it's
0:34:53.000,0:34:57.180
going to actually be a good time for design
coming up.
0:34:57.180,0:34:58.940
[Dene]
Absolutely, I think there�s some real opportunities
0:34:58.940,0:35:02.780
there to say, but defining and discovering
new ways to have impact, I certainly-- one
0:35:02.780,0:35:07.210
of my reflections, is during the last couple
of months, I�ve actually formed a closer
0:35:07.210,0:35:12.569
bond with my colleagues at the RMIT universities
in-- in Vietnam and Saigon and Hanoi campuses,
0:35:12.569,0:35:17.299
just using the technology and connecting virtually.
It's been quite impactful. Turning now to
0:35:17.299,0:35:22.789
Kate for the final response to the question,
what do you see to be the future of design
0:35:22.789,0:35:25.119
in response to COVID-19? Over to you Kate.
0:35:25.119,0:35:27.450
[Kate]
Thanks Dene. I think-- look, a lot of it has
0:35:27.450,0:35:32.499
already being covered so eloquently by Noel
and Michael, and I think that definitely I
0:35:32.499,0:35:36.729
have to reinforce those ideas. I believe that
collaboration is-- is key to the way that
0:35:36.729,0:35:42.319
we see the future of fashion design to be
evolving. More again, national and international
0:35:42.319,0:35:48.480
collaboration, and an emphasis on understanding
what we can leverage from one another and
0:35:48.480,0:35:52.809
from those partnerships, and how we can share.
So, I liked that idea that Noel was kind of
0:35:52.809,0:35:57.960
touching on, the idea of the shared narrative.
So, we all these experiences and stories,
0:35:57.960,0:36:03.440
that oftentimes we don't necessarily understand
how impactful they can be, until we share
0:36:03.440,0:36:08.619
them. And I'm hoping that through this time
of learning, that we've all had to transition
0:36:08.619,0:36:14.589
to, in an online space, we've understood the
power of slowing things down. Like the learning
0:36:14.589,0:36:20.830
has had to slow down, in order to accommodate
not only the pace-- the new pace that we�ve
0:36:20.830,0:36:26.440
found ourselves within. But also, to accommodate
the external stresses that we find ourselves
0:36:26.440,0:36:32.400
under. And I think that only helps to emphasise
how important it is to stay connected.
0:36:32.400,0:36:36.400
So, to be connected with our peers, to be
connected with people who are interested in
0:36:36.400,0:36:41.220
the same ideas within our discipline, but
also to cross-pollinate, like Michael was
0:36:41.220,0:36:46.609
talking about. So, reaching out to people
that sit potentially beyond the borders of
0:36:46.609,0:36:52.660
our field and ask how can I help to increase
what you're learning about, what you're innovating
0:36:52.660,0:36:59.599
with, or the discussions that you're having
in order to create a better world, in all
0:36:59.599,0:37:07.309
honesty. And in order to have less of an--
a tangible impact, less of a, you know, wasteful
0:37:07.309,0:37:11.880
impact, and more of a positive impact. And
I think, honestly, that that does come through
0:37:11.880,0:37:18.829
collaboration, through sharing of our stories,
and collective inquiry. And removing-- a lot
0:37:18.829,0:37:25.119
of time, removing the ego from that interplay
and from that-- that exchange. So, I'm hoping
0:37:25.119,0:37:31.190
that that does happen, especially within the
field of design. Because I know that through
0:37:31.190,0:37:35.989
prioritising those aspects, that we'll see
wonderful things happen. And especially when
0:37:35.989,0:37:40.710
acknowledging the sustainable development
goals and the responsibility that we all have
0:37:40.710,0:37:46.200
within that space, to adhere to minimising
our impacts and increasing the connections
0:37:46.200,0:37:49.759
and the beneficial connections that we have
with each other.
0:37:49.759,0:37:51.900
[Dene Cici]
Absolutely, I think they make some good points
0:37:51.900,0:37:55.559
there, thanks. We�re entering in a very
exciting time, once we move beyond the tragedy
0:37:55.559,0:38:00.460
that has been COVID-19, at a global scale,
of just some of the creativity that's going
0:38:00.460,0:38:05.859
to emerge and even some of the increased mindfulness
around issues like sustainability and connection.
0:38:05.859,0:38:08.499
I think we're looking ahead, some very exciting
times.
0:38:08.499,0:38:12.369
So, look, with that point, I'd like to thank
everybody for their questions today. We had
0:38:12.369,0:38:16.230
some great questions from the audience. If
you couldn't get your-- your question answered,
0:38:16.230,0:38:20.930
don't worry, you still have an opportunity.
Please feel free to email your questions through
0:38:20.930,0:38:27.710
to this email address. Campaigns at RMIT dot
edu dot au. And we'll try to respond to you
0:38:27.710,0:38:28.710
as soon as possible.
0:38:28.710,0:38:33.671
I'd like to say very big thank you to Noel,
Kate and Michael, our experts today. And thank
0:38:33.671,0:38:38.030
you to everyone for attending today's webinar,
technology matters the future of design, thank
0:38:38.030,0:38:39.030
you.
0:38:39.030,0:38:40.030
[End transcript]
Follow RMIT PhD candidate Joseph La Delfa’s second year of research as he explores the use of drones for Tai Chi meditation by developing an interactive, human-drone experience - DroneChi.
Follow RMIT PhD candidate Joseph La Delfa’s second year of research as he explores the use of drones for Tai Chi meditation by developing an interactive, human-drone experience - DroneChi.
TBA
Business needs to look beyond what's new to what's next. But what does that mean for the future? Gain insights from RMIT University experts in Entrepreneurship and Blockchain technology and hear how leading brands like Amazon are navigating this new world.
Business needs to look beyond what's new to what's next. But what does that mean for the future? Gain insights from RMIT University experts in Entrepreneurship and Blockchain technology and hear how leading brands like Amazon are navigating this new world.
0:00:03.220,0:00:08.450
hi everyone and welcome to the first
0:00:06.350,0:00:11.089
episode of our mi t--'s technology
0:00:08.450,0:00:14.030
matters series today we'll be exploring
0:00:11.089,0:00:15.620
what's next in the future of business my
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name is Dean Chi Chi I'm the executive
0:00:15.620,0:00:19.029
director of students here at RMIT
0:00:17.030,0:00:22.490
University in Melbourne Australia
0:00:19.029,0:00:23.779
whatever we meet at RMIT together we'd
0:00:22.490,0:00:26.449
like to acknowledge the traditional
0:00:23.779,0:00:27.710
owners of the land so with that I'd like
0:00:26.449,0:00:29.599
to acknowledge the people of the were
0:00:27.710,0:00:31.820
wrong and Beryl wrong language groups
0:00:29.599,0:00:33.440
are the eastern cooler nations on whose
0:00:31.820,0:00:36.080
unscented lands we conduct the business
0:00:33.440,0:00:37.640
of the University and I to respectfully
0:00:36.080,0:00:39.770
acknowledge their elders and ancestors
0:00:37.640,0:00:41.030
past present and emerging and any
0:00:39.770,0:00:43.640
indigenous people who were joining us
0:00:41.030,0:00:45.770
today and while we conduct our work
0:00:43.640,0:00:49.040
remotely at this time we'd also like to
0:00:45.770,0:00:50.540
pay our respects to the wider neutral
0:00:49.040,0:00:52.670
owners of the unseeded lands across
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Australia the world of business is
0:00:52.670,0:00:56.690
evolving as consumers will be more
0:00:55.100,0:00:59.240
conscious than ever of issues like
0:00:56.690,0:01:01.700
sustainability health and globalization
0:00:59.240,0:01:04.460
and what's less changing how we live how
0:01:01.700,0:01:06.590
we work and how we buy people are now
0:01:04.460,0:01:08.509
demanding products and services that are
0:01:06.590,0:01:11.299
meaningful as well as socially and
0:01:08.509,0:01:12.979
environmentally responsible for
0:01:11.299,0:01:15.590
businesses to navigate and respond to
0:01:12.979,0:01:17.570
these changes emerging technologies are
0:01:15.590,0:01:19.820
being developed and employed worldwide
0:01:17.570,0:01:22.399
from blockchain and artificial
0:01:19.820,0:01:25.249
intelligence to digital money drone
0:01:22.399,0:01:26.090
technology and cybersecurity it's enough
0:01:25.249,0:01:29.119
to make your head spin
0:01:26.090,0:01:31.070
to better understand what's next for
0:01:29.119,0:01:33.710
business and technology we've assembled
0:01:31.070,0:01:36.189
an expert group of RMIT researchers
0:01:33.710,0:01:38.420
academics and industry professionals
0:01:36.189,0:01:40.899
working at the intersection of these
0:01:38.420,0:01:44.479
fields so let's meet our panel members
0:01:40.899,0:01:45.979
first up dr. Julian waters Lynch is a
0:01:44.479,0:01:47.600
lecturer in innovation and
0:01:45.979,0:01:50.990
entrepreneurship in the School of
0:01:47.600,0:01:53.299
Management at RMIT his research explores
0:01:50.990,0:01:55.609
the economic and social effects of
0:01:53.299,0:01:59.689
emerging technology and how these
0:01:55.609,0:02:01.549
changes impact the character of work he
0:01:59.689,0:02:04.039
is the founder of two enterprises and
0:02:01.549,0:02:07.369
his experience spans the corporate
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government and nonprofit sectors with
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clients such as Telstra NAB PwC and the
0:02:11.210,0:02:16.200
Department of Health Plus is the proud
0:02:13.670,0:02:17.940
owner of a naughty ginger kitten a
0:02:16.200,0:02:23.910
may make a very special guest appearance
0:02:17.940,0:02:26.150
later today welcome Julian next up we
0:02:23.910,0:02:29.010
have associate professor Ellie Rennie
0:02:26.150,0:02:31.890
Ellie is a principal research fellow in
0:02:29.010,0:02:34.980
our Mighty's digital ethnography
0:02:31.890,0:02:37.800
Research Center she is also a member of
0:02:34.980,0:02:40.319
our mi t--'s block change innovation hub
0:02:37.800,0:02:42.890
and an associate investigator in the
0:02:40.319,0:02:46.230
Center for automated decision-making and
0:02:42.890,0:02:48.989
society Ellie recently started writing a
0:02:46.230,0:02:51.870
science fiction novel but says today you
0:02:48.989,0:02:55.890
try to stick to science fact so thanks
0:02:51.870,0:02:58.380
for joining us Ellie thanks and finally
0:02:55.890,0:02:59.849
we had Craig fuller director of Amazon
0:02:58.380,0:03:02.209
Australia operations
0:02:59.849,0:03:04.970
Craig has over 20 years experience
0:03:02.209,0:03:07.680
leading blue-chip corporations in Asia
0:03:04.970,0:03:09.660
Europe and Australia and has extensive
0:03:07.680,0:03:13.319
experience in marketing sales and
0:03:09.660,0:03:15.450
operations in 2015 Craig first joined
0:03:13.319,0:03:17.310
the Amazon team in Japan later
0:03:15.450,0:03:19.860
relocating to Melbourne to lead the
0:03:17.310,0:03:21.660
expansion of Amazon Australia and build
0:03:19.860,0:03:24.239
their supply chain and transportation
0:03:21.660,0:03:26.160
network having worked in Japan Craig can
0:03:24.239,0:03:29.150
now speak read and write in Japanese
0:03:26.160,0:03:32.370
konichiwa Craig great to have you aboard
0:03:29.150,0:03:34.109
konnichiwa and pleasure to be involved
0:03:32.370,0:03:37.170
in the conversation today looking
0:03:34.109,0:03:38.519
forward to fantastic so if you are
0:03:37.170,0:03:40.769
listening in you can join the
0:03:38.519,0:03:42.260
conversation you have an opportunity to
0:03:40.769,0:03:45.209
submit your questions to our speakers
0:03:42.260,0:03:46.889
you can do this by entering the question
0:03:45.209,0:03:49.620
and the panel to the right of the screen
0:03:46.889,0:03:50.940
dude stop here feel free to send this
0:03:49.620,0:03:52.980
through at any time during the
0:03:50.940,0:03:55.200
presentation and we'll do our best to
0:03:52.980,0:03:57.480
address them at the end this webinar
0:03:55.200,0:03:59.670
also is being recorded and will be sent
0:03:57.480,0:04:01.769
out via email with the slides post the
0:03:59.670,0:04:04.620
event don't forget if you are on Twitter
0:04:01.769,0:04:07.980
please use the hashtag I'm mighty eck or
0:04:04.620,0:04:11.160
on my tech matters if you're watching ok
0:04:07.980,0:04:13.319
let's get started the first question is
0:04:11.160,0:04:16.260
for you Craig if you're about to
0:04:13.319,0:04:17.280
interview for a job at Amazon chances
0:04:16.260,0:04:19.940
are that you'll be asked a question
0:04:17.280,0:04:23.099
about the founding principle of customer
0:04:19.940,0:04:26.760
obsession so help us out here what is
0:04:23.099,0:04:30.000
customer obsession and customer session
0:04:26.760,0:04:32.850
is really fundamental to twice of Amazon
0:04:30.000,0:04:35.070
in our mission statement we actually
0:04:32.850,0:04:38.250
talked about we wanted to be the Earth's
0:04:35.070,0:04:40.920
life customer centric company and we
0:04:38.250,0:04:43.230
really go out of our way to make sure we
0:04:40.920,0:04:46.140
bring that to life I'll give you a good
0:04:43.230,0:04:48.930
example about custom obsession we know
0:04:46.140,0:04:50.550
that when we put a promise date on a
0:04:48.930,0:04:52.920
product on the website that people want
0:04:50.550,0:04:54.510
to buy we've got very high confidence
0:04:52.920,0:04:56.750
that we'll be able to deliver that
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product to the customers doorstep
0:04:56.750,0:05:02.130
honorable for that promise state custom
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recession also sort of permeates in the
0:05:02.130,0:05:05.820
way that we work fundamentally we always
0:05:03.990,0:05:08.220
start with the customer and we worked
0:05:05.820,0:05:09.570
backwards we've got disciplines and
0:05:08.220,0:05:11.280
processes and tools that we use
0:05:09.570,0:05:13.470
internally to make sure that we're
0:05:11.280,0:05:15.150
taking into account you know the
0:05:13.470,0:05:18.240
customer and the customer needs and
0:05:15.150,0:05:20.820
trying to think about solutions for that
0:05:18.240,0:05:24.990
work for the business that satisfies
0:05:20.820,0:05:27.300
that customer and one thing that we very
0:05:24.990,0:05:29.730
proud of at Amazon is that we pride
0:05:27.300,0:05:31.740
ourselves with speed so we know the
0:05:29.730,0:05:33.180
customers like speed you know customers
0:05:31.740,0:05:36.630
like selection and we know customers
0:05:33.180,0:05:39.150
like good prices and so the big part of
0:05:36.630,0:05:41.120
my role is trying to use our
0:05:39.150,0:05:44.930
capabilities to make sure we deliver
0:05:41.120,0:05:44.930
products as fast as we can
0:05:46.840,0:05:50.420
fantastic thanks Craig I'm a customer
0:05:48.770,0:05:53.240
who likes a good price I can tell you
0:05:50.420,0:05:55.070
that look historically one of the
0:05:53.240,0:05:57.560
biggest barriers to becoming a business
0:05:55.070,0:05:59.390
founder has been the funding but with
0:05:57.560,0:06:02.050
the rise of crowd sourcing platforms
0:05:59.390,0:06:04.340
like Cedars and peer-to-peer investment
0:06:02.050,0:06:06.410
options have increased for our would-be
0:06:04.340,0:06:09.320
entrepreneurs out there Julian turning
0:06:06.410,0:06:11.030
to you what other emerging technology
0:06:09.320,0:06:12.920
platforms or initiatives are helping
0:06:11.030,0:06:16.610
young entrepreneurs to achieve their
0:06:12.920,0:06:18.950
goals yeah it's it's an interesting
0:06:16.610,0:06:20.780
question one of the ways this one is
0:06:18.950,0:06:23.510
thought about is it it's become cheaper
0:06:20.780,0:06:25.340
to start a company but it's in some ways
0:06:23.510,0:06:27.950
it's become more difficult or costly to
0:06:25.340,0:06:29.960
scale it and rather than talking about
0:06:27.950,0:06:32.300
the the other emerging ones because
0:06:29.960,0:06:33.680
there's great stuff out there I am I
0:06:32.300,0:06:35.660
written article this morning talking
0:06:33.680,0:06:38.660
about the origins of email in companies
0:06:35.660,0:06:40.520
just to give you a sense of the way this
0:06:38.660,0:06:44.060
process has happened I mean when IBM
0:06:40.520,0:06:45.740
first set up an email service in the
0:06:44.060,0:06:47.570
early 80s it cost 10 million dollars
0:06:45.740,0:06:50.300
it's been 10 million bucks I'm setting
0:06:47.570,0:06:53.420
up email and basically underestimated
0:06:50.300,0:06:55.760
within a few days it was overwhelmed
0:06:53.420,0:06:57.260
within a few days and I think it brings
0:06:55.760,0:06:59.930
home this notion that when you start a
0:06:57.260,0:07:01.400
company today you're sitting on all of
0:06:59.930,0:07:03.740
this digital infrastructure that's
0:07:01.400,0:07:05.560
either free or very low cost and so then
0:07:03.740,0:07:07.760
we're throwing in Amazon web servers
0:07:05.560,0:07:10.190
cloud-based infrastructure that used to
0:07:07.760,0:07:14.240
be very expensive things like Trello and
0:07:10.190,0:07:15.950
asana and productivity platforms so it's
0:07:14.240,0:07:17.930
very easy to start but the problem with
0:07:15.950,0:07:20.210
that is it means it's easy for everybody
0:07:17.930,0:07:22.340
and there's there's fierce competition
0:07:20.210,0:07:25.190
in the early days it's not necessarily
0:07:22.340,0:07:27.020
any easier to get noticed and some of
0:07:25.190,0:07:29.000
the costs then moves to things like
0:07:27.020,0:07:31.400
marketing and customer acquisition and
0:07:29.000,0:07:33.440
I'll just give one example of that like
0:07:31.400,0:07:35.630
I know if anyone remembers the early
0:07:33.440,0:07:37.040
days of crowdfunding platform videos you
0:07:35.630,0:07:39.770
know the early days of Kickstarter and
0:07:37.040,0:07:41.270
IndieGoGo and there's often like people
0:07:39.770,0:07:45.260
in a carriage sending look I've got an
0:07:41.270,0:07:47.570
idea and here it is and they've created
0:07:45.260,0:07:51.500
a lot of value in terms of testing early
0:07:47.570,0:07:53.390
ideas in terms of pre-sales but now if
0:07:51.500,0:07:55.940
you jump on those those platforms the
0:07:53.390,0:07:57.350
videos look like you know HBO's crafted
0:07:55.940,0:07:58.670
them or something on Netflix like the
0:07:57.350,0:08:01.640
slick you
0:07:58.670,0:08:04.010
there the narratives good on the camera
0:08:01.640,0:08:06.560
works great so it doesn't make it any
0:08:04.010,0:08:08.270
easier necessary necessarily the
0:08:06.560,0:08:11.420
existence of these platforms to stand
0:08:08.270,0:08:12.800
out and attract interest in dollars I'll
0:08:11.420,0:08:14.690
pause it there are plenty more if they
0:08:12.800,0:08:17.750
have that happening we can come back to
0:08:14.690,0:08:19.550
it and thanks Julian I think you make a
0:08:17.750,0:08:21.200
good point these platforms are
0:08:19.550,0:08:22.850
ubiquitous and I must admit at times I
0:08:21.200,0:08:24.290
feel I'm suffering from some platform
0:08:22.850,0:08:27.500
fatigue there's just so much out there
0:08:24.290,0:08:29.330
that we can use to connect and to do our
0:08:27.500,0:08:31.370
business ok let's move on to the
0:08:29.330,0:08:33.020
question of blockchain and I must admit
0:08:31.370,0:08:35.750
I'm amongst those who don't fully
0:08:33.020,0:08:36.650
understand what blockchain is beyond the
0:08:35.750,0:08:38.900
fact that has something to do with
0:08:36.650,0:08:39.920
Bitcoin turning to you Elliot I
0:08:38.900,0:08:41.660
understand you're a bit of an expert on
0:08:39.920,0:08:43.700
this how would you explain what
0:08:41.660,0:08:47.210
blockchain technology is and what it
0:08:43.700,0:08:48.590
allows us to do thanks Ben my favorite
0:08:47.210,0:08:51.010
question which I'm pretty sure I've
0:08:48.590,0:08:53.000
never answered the same way twice
0:08:51.010,0:08:55.220
essentially I think the thing to keep in
0:08:53.000,0:08:57.770
mind with blockchain is that it is a
0:08:55.220,0:08:59.660
ledger we've had ledges for a long time
0:08:57.770,0:09:02.030
they tell us social facts about the
0:08:59.660,0:09:03.920
world they tell us who owes what who
0:09:02.030,0:09:06.620
owns what and in what order most
0:09:03.920,0:09:08.960
importantly but a blockchain is a
0:09:06.620,0:09:11.510
different kind of ledger it's a
0:09:08.960,0:09:13.190
distributed ledger I've got this
0:09:11.510,0:09:15.620
infographic here from Deloitte which is
0:09:13.190,0:09:17.690
incredibly complicated but it's worth
0:09:15.620,0:09:19.970
drilling down into a little so if you
0:09:17.690,0:09:22.250
look to the left hand side so it's it's
0:09:19.970,0:09:24.200
it's got these bubbles underneath and we
0:09:22.250,0:09:27.620
can see that essentially we've got
0:09:24.200,0:09:30.890
Ledger's which can be held in one place
0:09:27.620,0:09:33.170
for instance on the servers of a single
0:09:30.890,0:09:35.630
company and multiple people can access
0:09:33.170,0:09:38.300
that like a Salesforce database or the
0:09:35.630,0:09:43.220
like you can also have multiple people
0:09:38.300,0:09:44.870
hosting that database and it updates for
0:09:43.220,0:09:47.150
all of them at the same time we
0:09:44.870,0:09:49.610
sometimes refer to them as distributed
0:09:47.150,0:09:50.390
ledger technology DLT or private
0:09:49.610,0:09:52.880
blockchains
0:09:50.390,0:09:55.430
a public blockchain is a bit different
0:09:52.880,0:09:57.170
again so with a public blockchain pretty
0:09:55.430,0:09:59.870
much anyone anyone in the world who
0:09:57.170,0:10:02.210
heads the software and the hardware can
0:09:59.870,0:10:04.640
become a node can host the software of
0:10:02.210,0:10:06.890
this blockchain run that and participate
0:10:04.640,0:10:09.770
in the security and there's a whole lot
0:10:06.890,0:10:11.779
of complexity underneath that around how
0:10:09.770,0:10:14.149
that is made secure
0:10:11.779,0:10:17.269
and and that also involves economic
0:10:14.149,0:10:19.279
incentives and mathematical puzzles and
0:10:17.269,0:10:21.920
the like which I won't go into but
0:10:19.279,0:10:25.160
importantly what that does it is it
0:10:21.920,0:10:27.079
enables us to transfer value across the
0:10:25.160,0:10:30.019
Internet in a way that we haven't been
0:10:27.079,0:10:31.999
able to before it can also be programmed
0:10:30.019,0:10:34.160
the information on that can be programs
0:10:31.999,0:10:36.439
which means that we can do more than
0:10:34.160,0:10:38.120
payments even we can have registries we
0:10:36.439,0:10:39.829
can have machines being able to do
0:10:38.120,0:10:42.709
payments between themselves we can use
0:10:39.829,0:10:44.389
it for supply chains various uses but
0:10:42.709,0:10:46.490
while those activities are happening
0:10:44.389,0:10:48.620
they're doing so in what we call a
0:10:46.490,0:10:51.379
trusted manner so it's that they're a
0:10:48.620,0:10:53.360
trust machine we've traditionally needed
0:10:51.379,0:10:55.370
things like institutions to be able to
0:10:53.360,0:10:58.040
handle that the legal system the banking
0:10:55.370,0:11:00.740
system and the like so blockchain is
0:10:58.040,0:11:03.379
also an institutional technology it
0:11:00.740,0:11:06.379
performs those roles and most
0:11:03.379,0:11:08.540
importantly it reduces the cost of trust
0:11:06.379,0:11:11.749
because we can do it with a lot less
0:11:08.540,0:11:14.779
overheads and without fewer checks and
0:11:11.749,0:11:17.240
balances in between I'll just give a
0:11:14.779,0:11:19.040
very quick example of one blockchain
0:11:17.240,0:11:21.860
project that I've been looking at
0:11:19.040,0:11:23.899
recently which was a pilot done by a
0:11:21.860,0:11:26.300
collecting society in Australia called
0:11:23.899,0:11:28.819
the copyright agency so what it was
0:11:26.300,0:11:31.160
doing is it was it was using blockchain
0:11:28.819,0:11:34.610
to do resell royalties for indigenous
0:11:31.160,0:11:37.370
artists so in in Australia when an
0:11:34.610,0:11:40.069
artwork is sold for the second third and
0:11:37.370,0:11:43.009
subsequent times a percentage of that
0:11:40.069,0:11:47.029
sale still needs to go back to the
0:11:43.009,0:11:48.740
artist so the copyright agency was
0:11:47.029,0:11:51.470
looking at how I can use this technology
0:11:48.740,0:11:53.779
to make that process more efficient and
0:11:51.470,0:11:56.449
to ensure that those payments happen
0:11:53.779,0:11:59.179
interestingly it can also be used to
0:11:56.449,0:12:01.610
minimize fraud in the indigenous arts
0:11:59.179,0:12:03.679
and craft sector for instance indigenous
0:12:01.610,0:12:07.129
souvenirs made in Indonesia and the like
0:12:03.679,0:12:08.870
so it's bringing about new ways of doing
0:12:07.129,0:12:10.189
things and doing things better and
0:12:08.870,0:12:13.579
things that we haven't really been able
0:12:10.189,0:12:15.679
to do before but it also doesn't solve
0:12:13.579,0:12:16.249
everything so in that example what they
0:12:15.679,0:12:18.019
found
0:12:16.249,0:12:19.699
unfortunately was that you need to make
0:12:18.019,0:12:21.829
sure that the gallery is within that
0:12:19.699,0:12:23.689
network of people providing information
0:12:21.829,0:12:25.699
are still entering the correct
0:12:23.689,0:12:27.319
information so it doesn't saw
0:12:25.699,0:12:28.970
everything but it's an underlying
0:12:27.319,0:12:31.399
infrastructure which I think is going to
0:12:28.970,0:12:35.089
be incredibly important to future
0:12:31.399,0:12:38.079
business fantastic I love the idea of a
0:12:35.089,0:12:40.579
trust machine Ellie what a great idea
0:12:38.079,0:12:42.589
now just remember you can ask if you are
0:12:40.579,0:12:45.980
listening in you can ask a question of
0:12:42.589,0:12:48.379
Ellie Julian or Craig if you use the Q&A
0:12:45.980,0:12:49.910
feature in Microsoft teams you can
0:12:48.379,0:12:53.019
submit a question and we'll get to those
0:12:49.910,0:12:55.519
questions at the end of this session
0:12:53.019,0:12:57.679
turning out to Craig we find ourselves
0:12:55.519,0:12:59.419
so as a result over 19 in very
0:12:57.679,0:13:01.879
interesting times and a number of
0:12:59.419,0:13:03.769
businesses have been forced to pivot in
0:13:01.879,0:13:06.439
order to and adapt in order to survive
0:13:03.769,0:13:11.119
and succeed at this time so Craig how
0:13:06.439,0:13:16.489
has Amazon innovated at this time yeah
0:13:11.119,0:13:21.709
sure was so we put the safety of our
0:13:16.489,0:13:24.829
employees first and foremost and as you
0:13:21.709,0:13:27.559
know we've learned about the impact the
0:13:24.829,0:13:29.540
covert 19 can have in populations we've
0:13:27.559,0:13:32.119
quickly moved to implement first of all
0:13:29.540,0:13:34.999
social distancing we go sort of like a
0:13:32.119,0:13:39.319
step further it's not 1.5 meters in our
0:13:34.999,0:13:41.749
warehouses we actually ask people to try
0:13:39.319,0:13:43.160
and separate by 2 meters we had to look
0:13:41.749,0:13:46.639
at a lot of our processes and
0:13:43.160,0:13:48.410
particularly processes where you know
0:13:46.639,0:13:49.819
people could possibly come in close
0:13:48.410,0:13:53.720
contact with each other so we had to
0:13:49.819,0:13:56.299
re-engineer some of the for example the
0:13:53.720,0:13:57.980
packaging's stations where we put you
0:13:56.299,0:14:01.839
know the goods into the the cardboard
0:13:57.980,0:14:05.660
cartons we had to think about hygiene
0:14:01.839,0:14:07.939
and how we dealt with face masks and
0:14:05.660,0:14:10.189
hand sanitizers Asian and those type of
0:14:07.939,0:14:12.589
things and we also went to the extra
0:14:10.189,0:14:14.809
step so that everybody who walks into
0:14:12.589,0:14:17.329
one of our warehouses we call them
0:14:14.809,0:14:20.299
fulfillment centers at Amazon but they
0:14:17.329,0:14:22.519
are actually temperature to monitor that
0:14:20.299,0:14:25.100
we've got the mocap cameras in you know
0:14:22.519,0:14:27.259
increases so that as people walk onto
0:14:25.100,0:14:29.539
the site we can just get a reading of
0:14:27.259,0:14:30.889
their their body temperature and as a
0:14:29.539,0:14:32.720
result of that we know that they are
0:14:30.889,0:14:35.749
they're not having a favor and that's a
0:14:32.720,0:14:37.490
good indication of not having the cove
0:14:35.749,0:14:39.840
at 19
0:14:37.490,0:14:41.220
you know as soon as I said it before
0:14:39.840,0:14:43.590
with customer obsession we wanted to
0:14:41.220,0:14:45.650
make sure that any of the processes and
0:14:43.590,0:14:48.570
changes that we made to our operation to
0:14:45.650,0:14:50.790
ensure the safety of our people we also
0:14:48.570,0:14:54.660
didn't compromise our customer promises
0:14:50.790,0:14:58.380
and so during the code 19 pandemic we've
0:14:54.660,0:15:00.600
also you know kept working on speeding
0:14:58.380,0:15:01.860
up our customer promise making sure that
0:15:00.600,0:15:03.600
we've got you know good breadth of a
0:15:01.860,0:15:05.310
selection I can't tell you how much
0:15:03.600,0:15:07.680
toilet paper we've bought my last eight
0:15:05.310,0:15:09.600
weeks and you know sold that to
0:15:07.680,0:15:11.520
customers so it's been you know a
0:15:09.600,0:15:14.870
challenging time but I've been very
0:15:11.520,0:15:19.160
proud to say that today we've had zero
0:15:14.870,0:15:22.200
anybody feeling unwell or not turning up
0:15:19.160,0:15:26.280
turning up with a fever so it's a real
0:15:22.200,0:15:27.900
positive success story that is a good
0:15:26.280,0:15:30.390
story Thank You Craig and I think it's
0:15:27.900,0:15:32.880
true to say at RMIT we've also kept the
0:15:30.390,0:15:34.530
the health and safety and welfare of our
0:15:32.880,0:15:35.910
students and our staff paramount and all
0:15:34.530,0:15:38.640
of our decision-making during this time
0:15:35.910,0:15:40.830
and what's been interesting as an
0:15:38.640,0:15:42.360
employee I'm now working remotely and
0:15:40.830,0:15:45.450
I've been doing this now for a couple of
0:15:42.360,0:15:48.420
weeks and many businesses like RMIT and
0:15:45.450,0:15:50.520
Amazon have had to very quickly adapt to
0:15:48.420,0:15:51.330
some technologies but the truth is we've
0:15:50.520,0:15:53.339
actually heard there's some of these
0:15:51.330,0:15:55.140
technologies for awhile that have
0:15:53.339,0:15:57.180
allowed us to work from home but we
0:15:55.140,0:15:58.740
haven't have you seen a big uptake in
0:15:57.180,0:16:02.930
this style of working out until now
0:15:58.740,0:16:04.950
Julian why do you think that might be
0:16:02.930,0:16:08.580
yeah this is kind of in my wheelhouse
0:16:04.950,0:16:10.650
this one so what what's interesting
0:16:08.580,0:16:13.080
about this topic to me is this idea of
0:16:10.650,0:16:14.850
what was then called telecommuting has
0:16:13.080,0:16:17.550
been proposed for a very long time but
0:16:14.850,0:16:19.910
really back in the 70s after the the oil
0:16:17.550,0:16:22.740
shock someone contact 9lives
0:16:19.910,0:16:24.390
proposed this idea of he basically said
0:16:22.740,0:16:26.910
why are we sitting on three lay freeways
0:16:24.390,0:16:30.089
in LA clustered getting irritable why
0:16:26.910,0:16:31.680
what only decentralized work and he
0:16:30.089,0:16:33.960
wrote a series of papers say they got
0:16:31.680,0:16:35.610
picked up by futurists like Alvin
0:16:33.960,0:16:37.260
Toffler or management theorists like
0:16:35.610,0:16:40.140
Peter Drucker later in the 80s and
0:16:37.260,0:16:41.970
everyone that looked at the data thought
0:16:40.140,0:16:43.140
this is going to happen this is just
0:16:41.970,0:16:45.089
around the corner right we're going to
0:16:43.140,0:16:47.520
have this decentralization of how we
0:16:45.089,0:16:50.070
reorganize get rid of the commutes and
0:16:47.520,0:16:52.080
they're all puzzled about the
0:16:50.070,0:16:54.840
at the seeming resistance or the
0:16:52.080,0:16:56.970
slowness of the uptake and certainly
0:16:54.840,0:16:59.700
Jack nyla is concluded he said I just
0:16:56.970,0:17:02.190
underestimated how difficult it was to
0:16:59.700,0:17:04.320
change management ideas management
0:17:02.190,0:17:06.510
habits and really the culture of
0:17:04.320,0:17:09.810
organizing that there expects people to
0:17:06.510,0:17:12.020
turn up what what's really fascinating
0:17:09.810,0:17:15.510
when you look at the research on this is
0:17:12.020,0:17:16.800
most of the studies conclude that people
0:17:15.510,0:17:18.780
are more productive when they work at
0:17:16.800,0:17:20.850
home and generally happier with a few
0:17:18.780,0:17:23.370
wrinkles and there's a very famous paper
0:17:20.850,0:17:24.959
called um I think it's called working or
0:17:23.370,0:17:27.690
shirking from home you know that really
0:17:24.959,0:17:30.690
challenges is this idea that people are
0:17:27.690,0:17:32.490
going to slack off by a nick bloom from
0:17:30.690,0:17:36.300
Stamford and it's a good one because
0:17:32.490,0:17:38.100
they take a Chinese call Senate firm and
0:17:36.300,0:17:39.390
get half of the workers to work from
0:17:38.100,0:17:41.190
home the other half to come into the
0:17:39.390,0:17:43.290
office and then just analyze the
0:17:41.190,0:17:45.450
productivity really closely and they
0:17:43.290,0:17:49.050
found they got a 13% uptick from the
0:17:45.450,0:17:50.970
workers at home and a 50% decline in
0:17:49.050,0:17:53.100
attrition rate so that means they didn't
0:17:50.970,0:17:54.570
want to change jobs and some of the
0:17:53.100,0:17:57.450
subjective well-being accounts were
0:17:54.570,0:17:59.750
higher too but the really fascinating
0:17:57.450,0:18:03.090
thing is when they said okay all over
0:17:59.750,0:18:04.740
like the code 19 situation in some ways
0:18:03.090,0:18:06.930
you can come back in a lot of them
0:18:04.740,0:18:09.420
elected to come back into the office and
0:18:06.930,0:18:11.100
there were two reasons for this one was
0:18:09.420,0:18:13.080
they were worried they wouldn't get
0:18:11.100,0:18:15.600
promoted if they were sort of close to
0:18:13.080,0:18:17.850
the action under the eyes of the boss
0:18:15.600,0:18:20.700
and that's fixable that's just an
0:18:17.850,0:18:22.920
organizational design issue the other
0:18:20.700,0:18:24.690
reason was many of them also said they
0:18:22.920,0:18:27.660
felt lonely and it's this complex thing
0:18:24.690,0:18:30.690
where they said I like the autonomy well
0:18:27.660,0:18:32.520
you know I can I can work more but I
0:18:30.690,0:18:33.840
missed some of the sociality of the
0:18:32.520,0:18:36.260
office you know I missed colleague six
0:18:33.840,0:18:38.340
net run so I think the real opportunity
0:18:36.260,0:18:41.310
coming back from this is for
0:18:38.340,0:18:43.530
organisations to say how do we want to
0:18:41.310,0:18:45.750
maximize our time together and generally
0:18:43.530,0:18:47.640
being together being in the same room is
0:18:45.750,0:18:49.440
great for creative collaborative kinds
0:18:47.640,0:18:52.290
of work but a lot of the work people do
0:18:49.440,0:18:54.360
in offices is is sort of silently
0:18:52.290,0:18:56.730
working on their own stuff just sitting
0:18:54.360,0:18:58.860
next to each other so I think that the
0:18:56.730,0:19:02.130
opportunity and the challenge is to take
0:18:58.860,0:19:03.450
this moment to redesign some of the
0:19:02.130,0:19:05.429
expectations
0:19:03.450,0:19:07.230
there's new organizational habits people
0:19:05.429,0:19:09.600
presumably have got better at this I
0:19:07.230,0:19:12.090
worked out what works for them and just
0:19:09.600,0:19:13.860
kind of reconfigure the time we force
0:19:12.090,0:19:15.870
people to come in you know is that five
0:19:13.860,0:19:19.289
days a week like 9:00 to 5:00 or 8:00 to
0:19:15.870,0:19:21.149
6:00 or do we maximize the value of the
0:19:19.289,0:19:22.860
time we spend together by focusing on
0:19:21.149,0:19:25.409
activities where you get a good return
0:19:22.860,0:19:27.720
from being together and then do we and
0:19:25.409,0:19:30.299
maintain some of that flexibility so
0:19:27.720,0:19:32.970
people like in life situation and now
0:19:30.299,0:19:36.000
two hours away from RMIT the campus and
0:19:32.970,0:19:37.080
a lot of this remote work works really
0:19:36.000,0:19:38.909
well for my family
0:19:37.080,0:19:40.559
fantastic thanks Gillian I must admit
0:19:38.909,0:19:42.480
I'm not missing the daily commute into
0:19:40.559,0:19:43.559
the city on a crowded train and I
0:19:42.480,0:19:44.010
suspect I am being a little bit more
0:19:43.559,0:19:45.720
productive
0:19:44.010,0:19:47.340
now as I use some of the technologies
0:19:45.720,0:19:48.809
that are available to us one of the
0:19:47.340,0:19:50.580
things though I have got a little bit
0:19:48.809,0:19:52.260
more involved in unfortunately is online
0:19:50.580,0:19:54.750
shopping pretty of a habit but anyway so
0:19:52.260,0:19:56.159
the shift to cashless shopping though in
0:19:54.750,0:19:58.679
Australia has really accelerated in
0:19:56.159,0:20:00.809
recent time so perhaps led by the fears
0:19:58.679,0:20:02.159
around the exchange of money and and how
0:20:00.809,0:20:04.200
that might contribute to the spread of
0:20:02.159,0:20:06.419
Cove in nineteen but also as I say being
0:20:04.200,0:20:08.159
home and maybe needing some Goods and
0:20:06.419,0:20:10.409
Craig of course is joining us I you know
0:20:08.159,0:20:13.260
where I can buy stuff very quickly and
0:20:10.409,0:20:15.120
easily but from mobile payments using
0:20:13.260,0:20:17.669
fingerprints to facial and retinal
0:20:15.120,0:20:20.340
recognition our personal data is fast
0:20:17.669,0:20:21.480
becoming embedded you know money Ellie I
0:20:20.340,0:20:23.010
think you're gonna make me run this one
0:20:21.480,0:20:25.529
what are the possibilities does this
0:20:23.010,0:20:28.440
kind of technology present and what does
0:20:25.529,0:20:30.750
it mean for everyday people well you're
0:20:28.440,0:20:33.659
right covert is accelerating the digital
0:20:30.750,0:20:36.929
economy on many fronts and payments are
0:20:33.659,0:20:38.909
part of that payments of course have
0:20:36.929,0:20:42.120
been digital for many of us for a long
0:20:38.909,0:20:45.720
time in China for instance you can pay
0:20:42.120,0:20:50.399
just by smiling at a machines so that's
0:20:45.720,0:20:52.769
a leap a smile pay and in Sweden they're
0:20:50.399,0:20:56.179
predicted to be entirely cash free
0:20:52.769,0:20:58.409
sometime in the near future the last
0:20:56.179,0:21:00.720
steps I saw which were not even that
0:20:58.409,0:21:02.639
recent was that 15 percent of people in
0:21:00.720,0:21:05.970
Sweden said that the last payment they
0:21:02.639,0:21:08.179
made was by cash so that's a very small
0:21:05.970,0:21:11.789
amount of cash that they're using there
0:21:08.179,0:21:13.529
and Kotov it is definitely accelerating
0:21:11.789,0:21:14.690
that trend I can see that here in my
0:21:13.529,0:21:18.380
hometown of Melbourne
0:21:14.690,0:21:21.380
and that has benefits for businesses and
0:21:18.380,0:21:24.080
for government for citizens it raises
0:21:21.380,0:21:26.990
some issues so governments always found
0:21:24.080,0:21:29.060
cash problematic actually because it can
0:21:26.990,0:21:33.350
be used for illicit activities it's it's
0:21:29.060,0:21:35.840
very private way of transacting so so
0:21:33.350,0:21:38.990
government's probably like this shift to
0:21:35.840,0:21:41.060
electronic payments although that raises
0:21:38.990,0:21:42.830
surveillance concerns in countries where
0:21:41.060,0:21:45.200
they don't have privacy protections
0:21:42.830,0:21:47.450
around financial data in Australia we
0:21:45.200,0:21:50.480
have quite good privacy protections for
0:21:47.450,0:21:53.930
financial transactions interestingly in
0:21:50.480,0:21:56.600
China when people were asked about smile
0:21:53.930,0:21:58.880
pay their biggest concern wasn't privacy
0:21:56.600,0:22:02.510
but it was that they look ugly on the
0:21:58.880,0:22:04.040
machines so they the last I read was
0:22:02.510,0:22:06.890
that they were looking at installing
0:22:04.040,0:22:11.270
some beautification technology into a
0:22:06.890,0:22:13.220
smile pay but you know banks essentially
0:22:11.270,0:22:14.720
have always been information businesses
0:22:13.220,0:22:17.240
they know a lot about us
0:22:14.720,0:22:20.090
and they tell us what how much we're
0:22:17.240,0:22:22.310
allowed to borrow and the like but now
0:22:20.090,0:22:24.380
big tech is moving into the payment
0:22:22.310,0:22:27.350
space Amazon is one of these companies
0:22:24.380,0:22:31.220
and they're actually better at
0:22:27.350,0:22:32.990
information than banks the concern I
0:22:31.220,0:22:35.240
think is not so much that they can see
0:22:32.990,0:22:38.360
our financial transactions Visa and
0:22:35.240,0:22:40.040
MasterCard or loyalty schemes have been
0:22:38.360,0:22:42.140
able to do that for some time it's
0:22:40.040,0:22:44.390
probably more that they can combine that
0:22:42.140,0:22:46.640
data with other data that they have
0:22:44.390,0:22:48.860
gathered about us through their other
0:22:46.640,0:22:52.610
services and they can use that to
0:22:48.860,0:22:54.320
determine outcomes you know actual
0:22:52.610,0:22:58.370
effects in our life such as whether we
0:22:54.320,0:23:01.730
get a loan or our insurance premiums so
0:22:58.370,0:23:04.130
you know some people call this you know
0:23:01.730,0:23:07.280
the kind of data discriminations which
0:23:04.130,0:23:10.850
for example as a woman I might only see
0:23:07.280,0:23:15.740
advertisements for jobs online that pay
0:23:10.850,0:23:17.810
lower than what men would be exposed to
0:23:15.740,0:23:20.030
in those job adverts because it's
0:23:17.810,0:23:23.210
looking at a history of women having
0:23:20.030,0:23:24.620
lower salaries than men however there
0:23:23.210,0:23:26.330
could also be significant benefits of
0:23:24.620,0:23:28.519
course today's system so some people
0:23:26.330,0:23:33.320
might be getting loans which artificial
0:23:28.519,0:23:35.119
intelligence machines are deciding for
0:23:33.320,0:23:36.950
them because they do have more granular
0:23:35.119,0:23:39.139
information and they're able to see that
0:23:36.950,0:23:40.999
that person is able to repay the the
0:23:39.139,0:23:43.580
loan with the kind of nuance that a bank
0:23:40.999,0:23:45.169
might never have had so that is
0:23:43.580,0:23:47.929
important so we need to be thinking
0:23:45.169,0:23:50.659
about how we can design systems so that
0:23:47.929,0:23:53.029
they produce better outcomes than what
0:23:50.659,0:23:56.479
we've had before things like privacy by
0:23:53.029,0:23:58.070
design are extremely important and I
0:23:56.479,0:24:00.889
think we also need to think about as
0:23:58.070,0:24:03.079
more of these services and payments move
0:24:00.889,0:24:07.369
online together we need to think about
0:24:03.079,0:24:10.579
who's excluded so Libra for instance
0:24:07.369,0:24:12.919
which is a spinoff from Facebook it's
0:24:10.579,0:24:14.869
it's talking about stable coins and
0:24:12.919,0:24:17.119
crypto wallets and the like they're
0:24:14.869,0:24:18.859
promoting that this will be great for
0:24:17.119,0:24:20.570
financial inclusion and the people who
0:24:18.859,0:24:22.909
are unbanked will now be able to do
0:24:20.570,0:24:25.070
payments and receive service as far more
0:24:22.909,0:24:26.479
easily but let's also think about those
0:24:25.070,0:24:28.579
people that don't have digital
0:24:26.479,0:24:30.619
infrastructure or that fall in and out
0:24:28.579,0:24:32.989
of credit and can't always access these
0:24:30.619,0:24:35.269
services so these are difficult
0:24:32.989,0:24:38.269
questions there's a lot more to think
0:24:35.269,0:24:44.139
about but there's some interesting
0:24:38.269,0:24:47.209
possibilities on the horizon thank
0:24:44.139,0:24:49.369
tastic Thank You Ellie I mean I like the
0:24:47.209,0:24:50.629
live smile pay but I see suspect I'll
0:24:49.369,0:24:52.159
need hair and makeup every time a
0:24:50.629,0:24:54.079
listener has to go shopping which
0:24:52.159,0:24:55.969
probably wouldn't be good but there is
0:24:54.079,0:24:57.589
still time if you want to sing in to
0:24:55.969,0:24:59.809
join the conversation if you do have any
0:24:57.589,0:25:03.289
questions you'd like our panel to answer
0:24:59.809,0:25:04.940
use the Q&A function in the team's site
0:25:03.289,0:25:05.389
and we'll see those questions we'll get
0:25:04.940,0:25:06.859
them going
0:25:05.389,0:25:09.229
bless this go to some of the questions
0:25:06.859,0:25:12.200
we've received already the first
0:25:09.229,0:25:14.989
question is a question for you Julian as
0:25:12.200,0:25:17.959
someone who has a business idea and
0:25:14.989,0:25:19.820
wants to start a new venture what's one
0:25:17.959,0:25:23.089
of the most important pieces of advice
0:25:19.820,0:25:25.549
that you would give them there's a
0:25:23.089,0:25:27.139
Sophie's question hey good question
0:25:25.549,0:25:29.450
thanks for the question the one piece of
0:25:27.139,0:25:32.119
advice is start early start by starting
0:25:29.450,0:25:35.269
and do it jump in and to kind of double
0:25:32.119,0:25:36.679
click down on there sometimes people
0:25:35.269,0:25:38.989
think well I've got this idea and I
0:25:36.679,0:25:40.879
don't want to tell anybody yeah and I
0:25:38.989,0:25:42.080
should build something first or file a
0:25:40.879,0:25:43.940
patent
0:25:42.080,0:25:46.490
most of the research and the ideas about
0:25:43.940,0:25:48.380
our launching in enterprises look the
0:25:46.490,0:25:50.360
idea you begin with is almost never the
0:25:48.380,0:25:52.429
idea that ends up actually finding
0:25:50.360,0:25:54.649
what's often called product market fit
0:25:52.429,0:25:56.870
so it tends to need to go through a
0:25:54.649,0:25:59.000
number of these iterations and the best
0:25:56.870,0:26:01.250
way to fight to start that process is
0:25:59.000,0:26:03.350
try and find people that you think would
0:26:01.250,0:26:06.440
be potential customers of this your
0:26:03.350,0:26:08.059
target segment and China understand what
0:26:06.440,0:26:09.679
issue they're having with the current
0:26:08.059,0:26:11.960
way of solving the problem that your
0:26:09.679,0:26:15.200
business proposes to do better you know
0:26:11.960,0:26:16.340
usually for somebody to adopt it what
0:26:15.200,0:26:18.320
you're offering needs to be better
0:26:16.340,0:26:20.330
faster cheaper more convenient
0:26:18.320,0:26:22.519
some way it needs to be better than how
0:26:20.330,0:26:25.279
they're currently addressing that issue
0:26:22.519,0:26:27.110
and if you can't find anyone that has a
0:26:25.279,0:26:29.269
kind of problem that they're really
0:26:27.110,0:26:31.760
willing to pay for that sends a really
0:26:29.269,0:26:34.100
important signal early on so don't spend
0:26:31.760,0:26:36.049
too much money don't spend invest big
0:26:34.100,0:26:38.899
money in building a version until you've
0:26:36.049,0:26:41.389
got out there and tested that idea and
0:26:38.899,0:26:42.769
also the final bit because we've got
0:26:41.389,0:26:45.500
alisone we've got someone from Amazon
0:26:42.769,0:26:47.960
here you know it's balancing that with
0:26:45.500,0:26:49.700
not being put off if people say your
0:26:47.960,0:26:53.240
idea is no good when when Jeff Bezos
0:26:49.700,0:26:55.669
launched Amazon in 1996 he was made fun
0:26:53.240,0:26:57.049
of I think in the New York Times but by
0:26:55.669,0:26:59.179
saying people said look no one's gonna
0:26:57.049,0:27:00.440
wanna buy books online right you know
0:26:59.179,0:27:02.990
books of things that you want to touch
0:27:00.440,0:27:06.980
and feel so that all looks pretty silly
0:27:02.990,0:27:08.450
today so don't be disheartened by
0:27:06.980,0:27:10.880
negative feedback but listen very
0:27:08.450,0:27:15.559
closely to potential customer feedback
0:27:10.880,0:27:16.820
that's the universe I think it's a
0:27:15.559,0:27:18.620
really good advice Thank You Julian I
0:27:16.820,0:27:20.659
think that minimum viable proposition
0:27:18.620,0:27:22.309
get that out get it tested get some
0:27:20.659,0:27:23.510
response don't try and get it perfect
0:27:22.309,0:27:25.340
before you start engaging with your
0:27:23.510,0:27:27.080
market is what I heard from your answer
0:27:25.340,0:27:28.700
but thank you for that and the next
0:27:27.080,0:27:29.149
question from our audience is for you
0:27:28.700,0:27:31.159
Ellie
0:27:29.149,0:27:33.649
are you ready for this one and what is
0:27:31.159,0:27:36.500
the best way to get into the blockchain
0:27:33.649,0:27:38.870
industry and would it be advantageous to
0:27:36.500,0:27:40.190
be in it and additionally also it's a
0:27:38.870,0:27:41.980
follow-up question here would it be
0:27:40.190,0:27:45.460
feasible to start a blockchain
0:27:41.980,0:27:48.080
consultancy firm what do you think Ellie
0:27:45.460,0:27:50.889
it's a high risk business right now
0:27:48.080,0:27:53.090
blockchain I'm not gonna lie about that
0:27:50.889,0:27:55.190
look I think it's really important to
0:27:53.090,0:27:55.879
understand blockchain we see things
0:27:55.190,0:27:59.179
coming
0:27:55.879,0:28:02.959
online now like for instance the Chinese
0:27:59.179,0:28:06.139
National blockchain the BSN which will
0:28:02.959,0:28:08.739
become the digital Silk Road for anyone
0:28:06.139,0:28:11.479
trading and interacting with China so
0:28:08.739,0:28:13.759
understanding this technology ensuring
0:28:11.479,0:28:17.719
that whatever company you start has the
0:28:13.759,0:28:19.399
tools to be able to engage with for
0:28:17.719,0:28:22.069
instance supply chains and other
0:28:19.399,0:28:24.139
services that a using blockchain is
0:28:22.069,0:28:25.489
going to be important in terms of
0:28:24.139,0:28:28.309
starting your own blockchain company
0:28:25.489,0:28:30.109
look we're probably been the days of
0:28:28.309,0:28:32.799
initial coin offerings where people were
0:28:30.109,0:28:36.559
making a ton of money those days would
0:28:32.799,0:28:37.909
2017 are very much over and you know a
0:28:36.559,0:28:39.679
lot of blockchain companies that
0:28:37.909,0:28:41.719
currently failing it's a bit it's not
0:28:39.679,0:28:45.440
unlike the dot-com bubble so where we
0:28:41.719,0:28:46.879
had a lot of small startups making a lot
0:28:45.440,0:28:49.159
of money but folding and not really
0:28:46.879,0:28:51.139
getting to market but of course one of
0:28:49.159,0:28:54.529
those was Amazon and look where they are
0:28:51.139,0:28:57.859
now today I'm not going to say don't do
0:28:54.529,0:28:59.989
it that you'd want to be very careful
0:28:57.859,0:29:02.149
and have the right people in the right
0:28:59.989,0:29:03.799
skills on board and think very carefully
0:29:02.149,0:29:06.379
about which block chains you're
0:29:03.799,0:29:08.329
developing on look at the ones where the
0:29:06.379,0:29:12.709
most developed developer activity is
0:29:08.329,0:29:15.049
occurring get involved really connect
0:29:12.709,0:29:18.309
with those communities definitely don't
0:29:15.049,0:29:21.109
just jump into it would be my advice
0:29:18.309,0:29:23.049
fantastic Thank You Ellie that's so 2017
0:29:21.109,0:29:24.859
since I so long ago
0:29:23.049,0:29:27.079
remember if you are listening in today
0:29:24.859,0:29:29.059
and we want to tweet anything in sight
0:29:27.079,0:29:32.959
so you are learning today the hash tag
0:29:29.059,0:29:36.649
is a hash tag RMIT sorry RMI dick
0:29:32.959,0:29:37.969
matters okay never mentioned Amazon then
0:29:36.649,0:29:40.099
let's have a question for Craig from
0:29:37.969,0:29:42.169
Amazon if someone was looking for a
0:29:40.099,0:29:43.429
career at Amazon what might be some of
0:29:42.169,0:29:45.269
the career pathways they might want
0:29:43.429,0:29:50.349
explore
0:29:45.269,0:29:52.739
yeah no it's Amazon particular Australia
0:29:50.349,0:29:55.239
we've been recruiting a lot of people
0:29:52.739,0:30:00.639
over the last couple users will build
0:29:55.239,0:30:03.909
out Network we do have programs where we
0:30:00.639,0:30:07.090
do recruit from university campuses we
0:30:03.909,0:30:12.070
do have programs where we recruit from
0:30:07.090,0:30:14.320
the military we do have a program for
0:30:12.070,0:30:18.179
MBA graduates which we call pathways
0:30:14.320,0:30:21.729
which is a senior leadership program to
0:30:18.179,0:30:24.820
you know get MBA students into Amazon to
0:30:21.729,0:30:26.169
take on senior leadership roles and of
0:30:24.820,0:30:28.869
course there's many dissent renewable
0:30:26.169,0:30:31.840
entry controls we have from you know a
0:30:28.869,0:30:33.279
number of university students who do
0:30:31.840,0:30:36.580
working on fulfillment centers a
0:30:33.279,0:30:39.159
part-time job and you know they you know
0:30:36.580,0:30:41.769
contribute by by doing you know the
0:30:39.159,0:30:44.710
necessary tasks that are required to
0:30:41.769,0:30:47.289
fulfill those customer orders so we do
0:30:44.710,0:30:49.960
have on the bottom of the Amazon website
0:30:47.289,0:30:51.970
if you go to amazon.com dot a uni score
0:30:49.960,0:30:56.109
scroll down to the bottom you can find a
0:30:51.970,0:30:57.940
job finder link which has got the roles
0:30:56.109,0:31:01.389
that are currently being posted with a
0:30:57.940,0:31:05.399
be in the dot-com but a you business or
0:31:01.389,0:31:07.769
whether being Amazon Web Services
0:31:05.399,0:31:09.700
fantastic thank you very much Craig
0:31:07.769,0:31:11.409
turning back to Ellie look Ellie meeting
0:31:09.700,0:31:14.499
lots of questions about blockchain it's
0:31:11.409,0:31:16.599
an it's a topic of great interest and
0:31:14.499,0:31:18.639
the question this Ellie is can
0:31:16.599,0:31:21.309
blockchain be used in the stock market
0:31:18.639,0:31:24.039
for conducting self learning machine
0:31:21.309,0:31:29.049
trades and if yes what would the
0:31:24.039,0:31:32.549
programs look like look most blockchain
0:31:29.049,0:31:34.720
activity at the moment is around trading
0:31:32.549,0:31:36.549
there's probably a few different points
0:31:34.720,0:31:38.859
to make here so the Australian Stock
0:31:36.549,0:31:41.889
Exchange the ASX already uses blockchain
0:31:38.859,0:31:46.509
technology in the background in terms of
0:31:41.889,0:31:49.379
getting involved in trading digital
0:31:46.509,0:31:53.499
assets cryptocurrencies and the like
0:31:49.379,0:31:55.239
that that is a huge area right now one
0:31:53.499,0:31:59.049
thing I would probably suggest looking
0:31:55.239,0:32:01.830
at is a very interesting company defy
0:31:59.049,0:32:04.749
decentralized finance company called
0:32:01.830,0:32:08.350
synthetics with an X which has an
0:32:04.749,0:32:09.820
Australian founder a they were they had
0:32:08.350,0:32:14.919
a test net the other day that I was
0:32:09.820,0:32:17.200
playing around with and it look I'm not
0:32:14.919,0:32:19.179
a traitor it's not my area but I've been
0:32:17.200,0:32:22.659
delving into it just so I can learn more
0:32:19.179,0:32:26.350
about the technology and again you know
0:32:22.659,0:32:28.149
it's a it's it's a strange world because
0:32:26.350,0:32:30.820
of course cryptocurrencies are extremely
0:32:28.149,0:32:35.279
volatile things like synthetics enable
0:32:30.820,0:32:38.470
you to learn trading or do trading with
0:32:35.279,0:32:41.350
non cryptocurrency asset assets or what
0:32:38.470,0:32:43.269
what a synthetic versions of them I'm
0:32:41.350,0:32:48.399
not saying you should do this but if
0:32:43.269,0:32:50.289
you're curious go check it out fantastic
0:32:48.399,0:32:51.869
thank you Ellie we have a follow-up
0:32:50.289,0:32:54.039
question if I made you throw it to you
0:32:51.869,0:32:55.570
can you stash it Bitcoin under the
0:32:54.039,0:32:58.929
mattress so should we be keeping money
0:32:55.570,0:33:00.580
stashed under the mattress you can
0:32:58.929,0:33:03.220
absolutely keep your Bitcoin under the
0:33:00.580,0:33:05.470
mattress using a hardware wallet look
0:33:03.220,0:33:06.909
the thing about digital currencies so at
0:33:05.470,0:33:09.159
the moment I was talking before a lot
0:33:06.909,0:33:12.429
about about digital payment systems so
0:33:09.159,0:33:14.710
you know thinking about PayPal or Apple
0:33:12.429,0:33:19.210
pay or whatever they're actually just
0:33:14.710,0:33:22.059
kind of you know technology layers that
0:33:19.210,0:33:25.149
sit on top of the central bank's
0:33:22.059,0:33:27.999
currency is fiat money the internet so
0:33:25.149,0:33:30.669
what we're kind of looking at now is a
0:33:27.999,0:33:34.830
shift towards digital currencies where
0:33:30.669,0:33:40.470
you can hold them so if I want to I
0:33:34.830,0:33:44.230
can't store money that's on a financial
0:33:40.470,0:33:46.749
services ledger of some kind
0:33:44.230,0:33:49.210
it's just spreadsheets kept between my
0:33:46.749,0:33:53.249
bank and PayPal or whatever but I can
0:33:49.210,0:33:55.629
keep the keys to my Bitcoin wallet and
0:33:53.249,0:33:58.029
ensure that it's safe and have complete
0:33:55.629,0:34:00.249
control over that if I want that control
0:33:58.029,0:34:02.739
over fiat money I have to convert it
0:34:00.249,0:34:04.179
into cash through a branch or an ATM so
0:34:02.739,0:34:06.720
in some ways you do have a lot more
0:34:04.179,0:34:09.730
control and for that reason we're seeing
0:34:06.720,0:34:11.619
central banks China's going down this
0:34:09.730,0:34:12.300
path America has been talking about it
0:34:11.619,0:34:15.330
in fact I think
0:34:12.300,0:34:18.270
60% of countries in the world are saying
0:34:15.330,0:34:20.040
that they see that in the medium-term
0:34:18.270,0:34:21.900
they will have sent what's called
0:34:20.040,0:34:23.790
central bank digital currencies where
0:34:21.900,0:34:26.490
that money only exists in digital form
0:34:23.790,0:34:28.620
and I would be able to keep my digital
0:34:26.490,0:34:29.910
Australian dollars in a software wallet
0:34:28.620,0:34:32.250
in the same way that I do with my
0:34:29.910,0:34:34.230
Bitcoin so yes you can keep it under
0:34:32.250,0:34:37.740
your bed and in fact you have more
0:34:34.230,0:34:43.130
control over it then I think then people
0:34:37.740,0:34:45.480
realize fantastic Thank You Ellie this
0:34:43.130,0:34:46.710
look at how we might keep money here but
0:34:45.480,0:34:50.370
how we spend it let's go back to the
0:34:46.710,0:34:52.679
Amazon example in back to Craig how is
0:34:50.370,0:34:54.390
Amazon using emerging technologies in
0:34:52.679,0:34:59.910
the logistics operations side the
0:34:54.390,0:35:02.160
business yes so at the heart of Amazon
0:34:59.910,0:35:03.540
from day one technology and and
0:35:02.160,0:35:06.510
innovations been at the core of the
0:35:03.540,0:35:09.830
business and we use multiple
0:35:06.510,0:35:12.840
technologies every moment of the day to
0:35:09.830,0:35:17.310
fulfill those customer orders so give me
0:35:12.840,0:35:20.490
an example when we know that you're
0:35:17.310,0:35:22.520
shopping online we and you've obviously
0:35:20.490,0:35:24.900
got an account and you've signed up to
0:35:22.520,0:35:26.520
Amazon you know one thing we know is we
0:35:24.900,0:35:29.820
we know your postcode and so therefore
0:35:26.520,0:35:33.480
we work out from the products that
0:35:29.820,0:35:35.910
you're looking to order the the fastest
0:35:33.480,0:35:38.640
way to fulfill those orders to you so
0:35:35.910,0:35:40.560
which warehouse should those products
0:35:38.640,0:35:43.620
come from that's a feeling simple
0:35:40.560,0:35:47.040
decision but we do have duplication of
0:35:43.620,0:35:49.020
inventory so that we can you know really
0:35:47.040,0:35:53.040
fulfill that customer order as quickly
0:35:49.020,0:35:56.090
as we can we also use a lot of interface
0:35:53.040,0:35:58.110
technologies with our third party
0:35:56.090,0:36:00.060
transportation carrier companies so we
0:35:58.110,0:36:01.920
can make sure that we track and trace
0:36:00.060,0:36:04.850
all the parcels right to the customers
0:36:01.920,0:36:06.990
doorstep we've got you know very good
0:36:04.850,0:36:10.110
relationships with with those third
0:36:06.990,0:36:11.880
party carriers so that we can ensure
0:36:10.110,0:36:13.940
that the customer orders are made you
0:36:11.880,0:36:17.100
know by the plumber state that we give
0:36:13.940,0:36:19.620
we use obviously a lot of barcoding
0:36:17.100,0:36:22.470
technology in the way house if you had a
0:36:19.620,0:36:24.829
job in Amazon warehouse should certainly
0:36:22.470,0:36:29.420
be walking around with a scanner
0:36:24.829,0:36:31.789
so every inventory item within every
0:36:29.420,0:36:33.829
movement of every inventory item is is
0:36:31.789,0:36:36.170
tracked through scanning technology so
0:36:33.829,0:36:38.569
we know in real time where products are
0:36:36.170,0:36:39.559
and it's important to know where where
0:36:38.569,0:36:41.509
the products are because if you're
0:36:39.559,0:36:43.969
making promises to customers about
0:36:41.509,0:36:45.979
shipping a product by a certain date
0:36:43.969,0:36:48.130
then you need to know that we've got
0:36:45.979,0:36:52.249
their product locating inventory
0:36:48.130,0:36:53.989
probably the last area that is some
0:36:52.249,0:36:56.479
really interesting technology is the
0:36:53.989,0:36:59.809
we've recently launched a program called
0:36:56.479,0:37:01.729
Emma's on lockers and Amazon counter so
0:36:59.809,0:37:04.700
Amazon offices get it straight forward
0:37:01.729,0:37:06.769
that we have these lot of banks in key
0:37:04.700,0:37:09.109
locations and you can go up to that
0:37:06.769,0:37:11.450
locker and with the use of your mobile
0:37:09.109,0:37:12.650
telephone you know open open and
0:37:11.450,0:37:14.900
particularly Locker door and there's
0:37:12.650,0:37:16.309
your parcel since you know you stand
0:37:14.900,0:37:19.130
with technology but it's cameras which
0:37:16.309,0:37:21.650
is interesting and we provide technology
0:37:19.130,0:37:23.509
to outlets like news agencies or
0:37:21.650,0:37:25.670
pharmacies where you can go into those
0:37:23.509,0:37:28.279
stores and they then become a pickup
0:37:25.670,0:37:33.589
point and it's the Amazon technology
0:37:28.279,0:37:34.940
that's sitting on their mobile phones in
0:37:33.589,0:37:37.519
the store that allow that pickup
0:37:34.940,0:37:39.920
location technology to to happen so you
0:37:37.519,0:37:42.079
know it's a something that we pride
0:37:39.920,0:37:44.509
ourselves in and something that you know
0:37:42.079,0:37:46.759
the history of Amazon it's been a
0:37:44.509,0:37:48.829
constant question Amazon we have this
0:37:46.759,0:37:51.890
expression is called it's always day one
0:37:48.829,0:37:55.190
and that you know it was a reminder that
0:37:51.890,0:37:56.930
there's such a unknown limitless world
0:37:55.190,0:37:59.029
of where that were in with internet in
0:37:56.930,0:38:02.029
technology so you know we always think
0:37:59.029,0:38:05.449
that the futures is just so exciting and
0:38:02.029,0:38:09.529
and it's all what drives us to excel in
0:38:05.449,0:38:11.269
our roles in the company fantastic Thank
0:38:09.529,0:38:13.579
You Craig yes the future is indeed
0:38:11.269,0:38:15.680
exciting and no Julian you are a
0:38:13.579,0:38:17.269
lecturer in the School of Management
0:38:15.680,0:38:19.400
here at RMIT and one of the things that
0:38:17.269,0:38:22.670
you lecture in is entrepreneurship we
0:38:19.400,0:38:25.219
have a final question for today's for
0:38:22.670,0:38:30.880
this part of the presidencies how does
0:38:25.219,0:38:35.420
RMIT support young entrepreneurs sure
0:38:30.880,0:38:37.549
just making sure I'm meeting myself yeah
0:38:35.420,0:38:38.630
I love this question so there's a bunch
0:38:37.549,0:38:40.339
of things we do which I'll
0:38:38.630,0:38:41.660
but I want to set up a kind of mental
0:38:40.339,0:38:44.450
model that I often share with my
0:38:41.660,0:38:46.579
students around how to approach the
0:38:44.450,0:38:48.529
university more entrepreneurially so
0:38:46.579,0:38:50.420
there's a kind of old model of doing
0:38:48.529,0:38:52.700
university where you turn up and you go
0:38:50.420,0:38:55.400
to the lectures and tutorials which I
0:38:52.700,0:38:56.569
encourage everyone to do but I say it's
0:38:55.400,0:38:58.069
there's like these two different
0:38:56.569,0:38:59.630
computer games you know you can play it
0:38:58.069,0:39:01.759
like Tetris where you just do the test
0:38:59.630,0:39:03.950
do the exam or you can approach
0:39:01.759,0:39:05.750
university more like something like
0:39:03.950,0:39:07.549
world of warcraft like this open video
0:39:05.750,0:39:09.380
game where you're trying to find
0:39:07.549,0:39:11.960
resources you're trying to find quests
0:39:09.380,0:39:14.569
to go on and my sense is universities
0:39:11.960,0:39:16.700
more heading in that direction so this
0:39:14.569,0:39:18.559
thing's like the activator which is like
0:39:16.700,0:39:20.509
an accelerator or an incubator for new
0:39:18.559,0:39:24.230
business ideas that no one is required
0:39:20.509,0:39:25.940
to go to but it's if you've got an idea
0:39:24.230,0:39:27.799
and you want to be you're connected to
0:39:25.940,0:39:31.039
the University you can get support
0:39:27.799,0:39:32.769
mentorship early-stage funding and also
0:39:31.039,0:39:36.049
be connected to a community of other
0:39:32.769,0:39:38.869
nascent entrepreneurs there's programs
0:39:36.049,0:39:40.910
like fast-track that Professor P Iranian
0:39:38.869,0:39:43.309
strums in our program so this is in
0:39:40.910,0:39:45.259
partnership with now where students are
0:39:43.309,0:39:48.440
working in teams on an Innovation
0:39:45.259,0:39:49.970
Challenge set by the industry partner my
0:39:48.440,0:39:52.220
subjects are driving innovation in
0:39:49.970,0:39:54.319
organizations is a work integrated
0:39:52.220,0:39:56.000
learning subject so that means students
0:39:54.319,0:39:58.460
are working on real-world problems with
0:39:56.000,0:40:01.009
organizations and sometimes say you end
0:39:58.460,0:40:04.339
up getting offered a job after it and so
0:40:01.009,0:40:06.529
it's more of this this that the way to
0:40:04.339,0:40:08.269
take advantage of it I think is rather
0:40:06.529,0:40:10.490
than try and get the best marks possible
0:40:08.269,0:40:13.579
which can be important or necessary but
0:40:10.490,0:40:15.650
not sufficient it's really about making
0:40:13.579,0:40:17.990
stuff building stuff testing and
0:40:15.650,0:40:21.680
demonstrating a portfolio of things
0:40:17.990,0:40:23.509
you've done there's the other thing we
0:40:21.680,0:40:26.180
try and do is Forge really strong and
0:40:23.509,0:40:28.640
thinks with the ecosystem in Nollan so
0:40:26.180,0:40:31.130
start at Victoria launch big these guys
0:40:28.640,0:40:32.990
are running events they have funding
0:40:31.130,0:40:35.299
rounds etc so in terms of
0:40:32.990,0:40:36.769
entrepreneurship specifically one of the
0:40:35.299,0:40:39.109
best things we can do is get you well
0:40:36.769,0:40:41.299
connected and set up knowing other
0:40:39.109,0:40:44.539
entrepreneurs starting to meet investors
0:40:41.299,0:40:49.220
and and we know on the research that's
0:40:44.539,0:40:50.210
what makes a real difference fantastic
0:40:49.220,0:40:52.039
thank you Julian
0:40:50.210,0:40:52.600
um just before we come to a close I'd
0:40:52.039,0:40:55.630
like to just
0:40:52.600,0:40:57.280
- our three experts and just to pose one
0:40:55.630,0:41:00.430
question about the future the future is
0:40:57.280,0:41:01.900
clearly exciting but what for each of
0:41:00.430,0:41:04.270
you and I'll start with you Julian then
0:41:01.900,0:41:06.220
le then Craig and what transformations
0:41:04.270,0:41:07.410
are you most excited about in the world
0:41:06.220,0:41:09.580
of business
0:41:07.410,0:41:11.800
yeah well it's it's hard not to think
0:41:09.580,0:41:14.080
about it through the present moment of
0:41:11.800,0:41:17.610
Cobre 19 the thing that I'm super
0:41:14.080,0:41:19.600
interested in is the potential unlock of
0:41:17.610,0:41:22.030
easing that relationship between
0:41:19.600,0:41:23.770
location and where your work is
0:41:22.030,0:41:25.540
I mean if we think about the 20th
0:41:23.770,0:41:28.150
century 21st century there's been this
0:41:25.540,0:41:30.240
really one-way movement into cities all
0:41:28.150,0:41:32.500
around the world and in a really
0:41:30.240,0:41:35.050
powerful concentration of economic
0:41:32.500,0:41:36.280
activity especially innovation and
0:41:35.050,0:41:39.160
entrepreneurship the sort of new
0:41:36.280,0:41:41.080
economic activity in the inner parts of
0:41:39.160,0:41:43.900
major cities and this has put immense
0:41:41.080,0:41:45.540
pressure on you know congestion and
0:41:43.900,0:41:48.400
probably transport and cost of housing
0:41:45.540,0:41:49.840
etc but the trade-offs were still it
0:41:48.400,0:41:51.400
wasn't really worth it for a lot of
0:41:49.840,0:41:53.290
people to move away from the action and
0:41:51.400,0:41:55.030
if we can just ease that a little bit it
0:41:53.290,0:41:58.240
doesn't mean work from home forever
0:41:55.030,0:42:00.310
but it does allow people to to
0:41:58.240,0:42:02.380
potentially revitalize the suburbs or
0:42:00.310,0:42:04.840
the regions by moving a bit further away
0:42:02.380,0:42:06.550
not commuting into the office at the
0:42:04.840,0:42:09.220
same time every day I think that's a
0:42:06.550,0:42:11.230
really powerful unlock in terms of
0:42:09.220,0:42:13.810
spreading around economic prosperity but
0:42:11.230,0:42:15.210
also improving well-being and lifestyle
0:42:13.810,0:42:16.930
choices
0:42:15.210,0:42:18.070
fantastic thanks tulip we're gonna
0:42:16.930,0:42:19.840
change the order a little bit here we're
0:42:18.070,0:42:21.220
gonna go to Craig for your response to
0:42:19.840,0:42:23.380
the question what are you most excited
0:42:21.220,0:42:27.520
about in the world of business and
0:42:23.380,0:42:31.270
technology the thing that keeps you
0:42:27.520,0:42:33.850
pressing here in impressing me is the
0:42:31.270,0:42:35.860
number of apps that just seemed to be
0:42:33.850,0:42:37.660
spiraling inspire inspiring I mean that
0:42:35.860,0:42:42.580
I don't know whether people aware but
0:42:37.660,0:42:44.560
the covert stayed safe at that the
0:42:42.580,0:42:46.720
government has encouraged you know
0:42:44.560,0:42:48.850
people to use to to make sure that we
0:42:46.720,0:42:50.320
recording who we're networking is
0:42:48.850,0:42:54.430
actually Amazon Web Services technology
0:42:50.320,0:42:56.050
and you know that when I I wasn't
0:42:54.430,0:42:58.000
obviously involved in in the development
0:42:56.050,0:43:00.310
of any of that but when I heard that
0:42:58.000,0:43:02.080
Amazon was you know working with the
0:43:00.310,0:43:04.030
government to provide such useful tool I
0:43:02.080,0:43:05.050
thought well that's a pretty cool place
0:43:04.030,0:43:09.370
to work and
0:43:05.050,0:43:11.110
and how big of you know use that clear
0:43:09.370,0:43:13.690
computing technology for the benefit of
0:43:11.110,0:43:16.290
the Australians I think is is a really
0:43:13.690,0:43:18.640
cool thing I guess the other thing that
0:43:16.290,0:43:20.350
never ceases to surprise me is that the
0:43:18.640,0:43:22.300
other day it always comes back to you
0:43:20.350,0:43:24.700
know people and keeping people safe and
0:43:22.300,0:43:26.980
people engage so I think one thing that
0:43:24.700,0:43:28.720
you know with the social distancing that
0:43:26.980,0:43:30.640
we've done in our workplaces is that
0:43:28.720,0:43:32.380
we've actually you know thought hard and
0:43:30.640,0:43:34.240
learned a lot about how to keep people
0:43:32.380,0:43:35.590
safe and I'm sure those practices will
0:43:34.240,0:43:38.170
continue into the future
0:43:35.590,0:43:39.220
fantastic thank you Craig I think we've
0:43:38.170,0:43:42.730
got some technical difficulties with
0:43:39.220,0:43:44.800
Ellie so we might not hear from her why
0:43:42.730,0:43:45.910
don't her I'm excited it is around the
0:43:44.800,0:43:47.410
transformation of business and
0:43:45.910,0:43:49.450
technology moving forward but we might
0:43:47.410,0:43:51.040
call it to an end I'd like to say a very
0:43:49.450,0:43:53.110
big thank you to everybody who submitted
0:43:51.040,0:43:55.030
their questions if you didn't get your
0:43:53.110,0:43:56.760
question answered today please feel free
0:43:55.030,0:43:59.380
to email your question through to
0:43:56.760,0:44:02.440
campaigns at RMIT
0:43:59.380,0:44:04.600
edu dot a you and we'll do our best
0:44:02.440,0:44:06.550
replacing as possible I'd like to say a
0:44:04.600,0:44:07.480
very big thank you to our experts today
0:44:06.550,0:44:09.820
I'm Ellie
0:44:07.480,0:44:11.220
Craig and Julianne and thank you to
0:44:09.820,0:44:13.930
everyone for attending today's webinar
0:44:11.220,0:44:16.810
technology matters the future of
0:44:13.930,0:44:18.250
business so on behalf of RMIT thank you
0:44:16.810,0:44:20.550
for joining us and enjoy the rest of
0:44:18.250,0:44:20.550
your day
Like many sectors, healthcare is entering a period of rapid change. New technologies are fundamentally changing how we prevent, diagnose and treat diseases, as well as the relationship between medical professionals and patients. Hear from our expert group of RMIT researchers, academics and industry professionals working at the intersection of health and tech.
Like many sectors, healthcare is entering a period of rapid change. New technologies are fundamentally changing how we prevent, diagnose and treat diseases, as well as the relationship between medical professionals and patients. Hear from our expert group of RMIT researchers, academics and industry professionals working at the intersection of health and tech.
0:00:03.060,0:00:08.570
Hi everyone and welcome to the second episode
of RMIT's Technology Matters Series. Today,
0:00:08.570,0:00:14.160
we'll be exploring what's next in the future
of health and social care. I'm Dene Cicci,
0:00:14.160,0:00:19.990
the executive director of students here at
RMIT University.
0:00:19.990,0:00:24.029
Before we start, I'd like to acknowledge the
people Woi wurrung and Boon wurrung language
0:00:24.029,0:00:29.050
groups of the eastern Kulin Nations on whose
unceded lands we conduct the business of the
0:00:29.050,0:00:35.540
University. RMIT respectively acknowledges
their Ancestors and Elders past, present and
0:00:35.540,0:00:40.820
emerging. And while we conduct our work remotely
in these times, I want to also pay my respects
0:00:40.820,0:00:44.990
to the wider unceded lands of this Nation.
0:00:44.990,0:00:50.660
Like many sectors, health care is entering
a period of rapid change. New technologies
0:00:50.660,0:00:56.701
are fundamentally changing how we prevent,
diagnose and treat diseases. As well as the
0:00:56.701,0:01:02.320
relationship between medical professionals
and patients. Already, healthcare has changed
0:01:02.320,0:01:08.359
in ways that we could not have imagined twenty
years ago. We now have wearable tech devices
0:01:08.359,0:01:14.049
that track our sleep patterns and heart rate.
We have bio printers that can be used to print
0:01:14.049,0:01:21.399
human body parts. And we had drones that deliver
urgent medical supplies in developing countries.
0:01:21.399,0:01:25.920
To better understand what's next for health
and social care, we've assembled an expert
0:01:25.920,0:01:31.329
group of RMIT researchers, academics and industry
professionals working at the intersection
0:01:31.329,0:01:32.859
of health and technology.
0:01:32.859,0:01:37.950
So, let's meet the members of that panel today.
First up we have Professor Milan Brandt who
0:01:37.950,0:01:43.920
is the Technical Director of RMITs Advanced
Manufacturing Precinct. He is the leading
0:01:43.920,0:01:50.030
Australian researcher in the area of macro
machining with lasers and has a number of
0:01:50.030,0:01:56.729
patents, research papers and commercial products
to his name. Milan is the lead researcher
0:01:56.729,0:02:03.700
on a five-year project that combines 3D printing,
robotic surgery and advanced manufacturing
0:02:03.700,0:02:09.759
to create custom-made implants for patients
with bone cancer. He has also led research
0:02:09.759,0:02:16.330
into Australia's first locally made 3D printed
spinal implant, which was successfully delivered
0:02:16.330,0:02:24.290
to a patient in 2015. In 2019, Engineers Australia
named Milan a centenary hero for the impact
0:02:24.290,0:02:28.110
of his work. Welcome Milan.
0:02:28.110,0:02:34.090
Next up, we have Associate Professor Kate
Fox. Kate is a biomedical engineer and the
0:02:34.090,0:02:40.180
Associate Dene for Higher Degrees by Research
in the School of Engineering. Prior to joining
0:02:40.180,0:02:46.549
RMIT, Kate was part of the bionic eye project,
which worked to develop a diamond electrode
0:02:46.549,0:02:54.120
capable of electrically stimulating retinal
tissue. Recently, included in the engineers
0:02:54.120,0:03:01.120
Australia's top 30 most innovative engineers
list, Kate is also the recipient of a Victorian
0:03:01.120,0:03:08.230
Tall Poppy Award and recognised by Science
and Technology Australia as a superstar of
0:03:08.230,0:03:10.659
STEM. Lovely to have you with us today, Kate.
0:03:10.659,0:03:16.380
Finally, we have Professor Vishaal Kishore.
Vishaal is a Professor of Innovation and Public
0:03:16.380,0:03:23.420
Policy at RMIT, where he works on major healthcare
and urban innovation initiatives. He also
0:03:23.420,0:03:30.170
leads the RMIT Cisco Health Transformation
Lab, which brings together design, systems
0:03:30.170,0:03:36.370
thinking and technology to reshape health.
He regularly advises governments, NGOs and
0:03:36.370,0:03:41.939
corporates in matters of public policy, strategy
and innovation. Welcome Vishaal.
0:03:41.939,0:03:48.150
Okay, so today, you have the opportunity to
submit questions there to our speakers by
0:03:48.150,0:03:52.700
entering them into the question panel on the
right of your screens. Feel free to send these
0:03:52.700,0:03:56.549
through at anytime during the event and we'll
do our best to address them at the end of
0:03:56.549,0:04:02.439
the session. This webinar is being recorded
and will be sent via email with the slides
0:04:02.439,0:04:08.500
after the event. And don't forget to use our
hashtag RMI tech matters if you watching.
0:04:08.500,0:04:16.079
Okay, let's get into the discussion. The World
Health Organization has designated 2020 the
0:04:16.079,0:04:22.109
year of the nurse and midwife. And as we speak,
nurses everywhere are working at the frontline
0:04:22.109,0:04:26.639
of our battle against coronavirus pandemic,
demonstrating just how indispensable they
0:04:26.639,0:04:33.030
truly are. The WHO has estimated that we need
a further nine million nurses and midwives
0:04:33.030,0:04:39.210
around the world if we are to achieve universal
health coverage by 2030. Vishaal turning to
0:04:39.210,0:04:44.010
you, this first question is for you. How do
you think new and emerging technologies will
0:04:44.010,0:04:46.610
affect the role of nurses in our communities?
0:04:46.610,0:04:50.280
[Vishaal Kishore]
Thank you Dene and welcome to everybody. It's
0:04:50.280,0:04:55.520
so lovely to spend some time together. I think
it's a really great question Dene, and I think--
0:04:55.520,0:05:01.500
I mean to start with, you're completely right
aren't you, that we've-- we're recognising
0:05:01.500,0:05:07.940
again, though we should never have forgotten,
just quite how-- quite the superheroes that
0:05:07.940,0:05:14.280
we have on the front line of our health system.
The nurses, the clinicians, but not just those,
0:05:14.280,0:05:20.210
also a series of other ancillary and associated
players without whom our system just wouldn't
0:05:20.210,0:05:25.400
work at all. So, it's-- I'm so pleased that
you that you started with this and I think
0:05:25.400,0:05:31.490
it's-- I think particularly in this moment,
we should all just take a moment to just congratulate
0:05:31.490,0:05:37.110
and to thank those people who are day after
day, shift after shift, putting themselves
0:05:37.110,0:05:45.220
on the line to keep to keep us well and to
keep us safe and to get us back to well-being.
0:05:45.220,0:05:51.520
But you're also completely right to say there
are certain dynamics in our health care system
0:05:51.520,0:05:56.560
that are really being shown up by-- by the
corona virus pandemic. Things perhaps, again,
0:05:56.560,0:06:02.100
that we should have known before but that
we're being reminded of. Think of new technologies
0:06:02.100,0:06:07.599
for things like telehealth and indeed even
more than that virtualised care. You could
0:06:07.599,0:06:12.760
think about the tracking and tracing apps
that are currently being used. You can think
0:06:12.760,0:06:21.160
about AI tools that are being used to help
us to make decisions, to understand risk and
0:06:21.160,0:06:27.340
to strategise at individual and population
levels. I think what all of this tells us
0:06:27.340,0:06:34.150
is that the nursing profession of the future
is going to have to continually be able to
0:06:34.150,0:06:39.110
navigate and adapt to these new technologies.
It's fundamentally going to change models
0:06:39.110,0:06:43.980
of care. It's going to change practices of
care. It's going to change the skill mix that
0:06:43.980,0:06:48.640
we need in our healthcare professionals on
the front line, in really radical ways. But
0:06:48.640,0:06:54.750
I think the-- so in a sense, something that
we talk about a lot is cybernetic healthcare.
0:06:54.750,0:06:59.240
That merging of the human and the technological
in health. And I think this pandemic is really
0:06:59.240,0:07:04.610
showing that to us in a new light and in a
in a really new way.
0:07:04.610,0:07:09.360
However, I think there's one thing that amongst
all of this fantastic technology and all of
0:07:09.360,0:07:15.370
these emerging ideas, we need to be mindful
of just one thing. It's possible to fetishise
0:07:15.370,0:07:21.340
technology, isn't it? It's possible to imagine
that if we just had the new piece of tech,
0:07:21.340,0:07:24.710
we're all going to be well and healthy and
health systems are going to work beautifully
0:07:24.710,0:07:28.580
and we're all going to be making fantastic
decisions. And I think part of what this pandemic
0:07:28.580,0:07:36.300
is showing us is the irreducibly human nature
of our care workforces and the skills that
0:07:36.300,0:07:44.580
they have. Technology alone is not enough.
It's that irreducibly human skills that our
0:07:44.580,0:07:50.000
nurses and our care professionals and our
clinicians are going to need to have to really
0:07:50.000,0:07:55.009
help us to bring this cybernetic future of
health forward. So, at the same time as we
0:07:55.009,0:07:59.470
help people to navigate this technology in
a different way and understand how to use
0:07:59.470,0:08:02.900
it and deploy it in different ways, at the
same time we have to double down on those
0:08:02.900,0:08:09.250
human skills. So, it's a tall order, but I
think it's an exciting time for us to rethink
0:08:09.250,0:08:13.949
the settlement between technology and human
in our healthcare systems. Dene.
0:08:13.949,0:08:17.439
[Dene]
Fantastic, thank Vishaal. I love this idea
0:08:17.439,0:08:20.800
of cybernetic healthcare. I wonder if there's
a Netflix series in that, that I can binge
0:08:20.800,0:08:28.400
watch over [inaudible] * 0:08:21.3. Around
1,600 Australians are currently wait-listed
0:08:28.400,0:08:35.120
for an organ transplant. And a further 12,000
on dialysis. Many of whom would benefit from
0:08:35.120,0:08:40.579
a kidney transplant. Turning now to Kate,
how could technology help to alleviate some
0:08:40.579,0:08:42.710
of these pressures our healthcare system?
0:08:42.710,0:08:49.029
[Kate]
Thanks Dene. Um-- yeah, thanks Dene. So, with
0:08:49.029,0:08:54.110
the-- I guess the progression of health care
of late, you know, technology is really starting
0:08:54.110,0:09:00.120
to come to the fore. And the first thing we
all think about when we look at organs is
0:09:00.120,0:09:06.050
how do we how do we replace organs that simply
just aren't there? You know people are very
0:09:06.050,0:09:11.590
uncomfortable about having transplants from,
you know, animal models that aren't human.
0:09:11.590,0:09:17.290
But I guess all the technology we see, when
we're binge watching Netflix and when we're
0:09:17.290,0:09:21.230
looking out there into science fiction is
that we see all this stuff about 3D printing.
0:09:21.230,0:09:27.960
And the cool thing is, is that a lot of work
is now going into can we use all these cool
0:09:27.960,0:09:33.690
3D printing technologies that have been developed
for other industries in medical applications?
0:09:33.690,0:09:39.350
And I guess we refer to it as bio-fabrication
and what that is, it's a layer by layer technique
0:09:39.350,0:09:44.750
where we can sort of code print kidney cells
or any other biological cells, but within
0:09:44.750,0:09:47.550
a biomaterial to try and give it some shape.
0:09:47.550,0:09:55.430
So, I guess, to address the problem of kidney
transplants, technology is coming. I'm not
0:09:55.430,0:09:59.440
going to say it's there. A lot of universities,
including RMIT, are spending a lot of time
0:09:59.440,0:10:07.510
looking into the ways to manufacture synthetic
replicas of kidneys using patient's own cells,
0:10:07.510,0:10:13.620
using cells you know developed in the lab.
But the limitation is really around the complexity
0:10:13.620,0:10:21.589
of the problem. So, biomanufacturing really
cool, we can make scaffolds to support ears.
0:10:21.589,0:10:27.980
We can make skin. We can make things that
are hollow. Really the simple structures in
0:10:27.980,0:10:32.560
the body. And that's working really well,
there's plenty of evidence for tissue implants
0:10:32.560,0:10:39.290
that have been made in the lab. But when we
come to kidneys, really we can make-- we can
0:10:39.290,0:10:43.960
make a simple kidney. You know, one input,
one output. It really comes down to the fact
0:10:43.960,0:10:49.850
that the way kidneys are made in a lab, if
we're 3D printing, the resolution, the complexity
0:10:49.850,0:10:51.410
isn't quite there yet.
0:10:51.410,0:10:56.440
But I can tell you the technology is rapidly
improving. Give it a few years. Your Harvard
0:10:56.440,0:11:01.050
is well and truly down the track. They can
make you know all the tubes within the kidneys
0:11:01.050,0:11:06.980
and a little bit of blood vessels. But what
they're really doing is trying to find ways
0:11:06.980,0:11:13.250
to be able to get kidney cells inside other
materials. And then, implant them into the
0:11:13.250,0:11:19.540
person and hope that the kidney cells will
you know duplicate and grow a-- I guess a
0:11:19.540,0:11:23.650
more functional kidney over time. But really
at the moment, it's simple structures for
0:11:23.650,0:11:28.401
manufacturing. But they're certainly trying,
you know. If you asked me 20 years ago, could
0:11:28.401,0:11:35.940
we make a kidney in a dish? I would have laughed
at you. Ask me in 20 years, and I'm sure we've
0:11:35.940,0:11:37.050
done. Thanks Dene.
0:11:37.050,0:11:38.890
[Dene]
Thank you, Kate. That just blows my mind,
0:11:38.890,0:11:43.720
the whole idea that you can bio-fabricate
a human organ. That's just fascinating. Thank
0:11:43.720,0:11:50.180
you for that. Tuning now to Milan. Personalised
medicine is already a part of our healthcare
0:11:50.180,0:11:55.030
system. When a doctor uses family history
or past medical results to make treatment
0:11:55.030,0:12:00.829
decisions, that is already a kind of personalised
medicine. So, Milan how is technology enabling
0:12:00.829,0:12:06.110
tailored healthcare solutions for every individual,
rather than a one-size-fits-all approach?
0:12:06.110,0:12:11.240
[Milan]
Hi Dene and hi everybody and welcome to this
0:12:11.240,0:12:19.540
webinar. So, as Kate mentioned, I mean RMIT
has got a facility called Advanced Manufacturing
0:12:19.540,0:12:28.160
Precinct, which is one of the leading facilities
for 3D printing of objects and we work with
0:12:28.160,0:12:35.510
a lot of industry aerospace and you know biomedical
mining industry and trying to develop new
0:12:35.510,0:12:45.839
products and processes for these companies.
But we recognise the benefits of 3D printing
0:12:45.839,0:12:54.300
for basically medical implants. And we started
a project about eight years ago to manufacture
0:12:54.300,0:13:01.140
new generation of medical implants. There
would be very much patient specific and sort
0:13:01.140,0:13:09.010
of bone specific. And we partnered with St
Vincent's Hospital. So, with Professor Peter
0:13:09.010,0:13:15.140
Chung, who is one of the leading orthopaedic
surgeons in Australia. And more recently companies
0:13:15.140,0:13:22.790
like Stryker, where we're developing this
this technology which we sort of hope to translate
0:13:22.790,0:13:27.450
into the Australian environment and obviously
globally.
0:13:27.450,0:13:34.630
So, for the audience's benefit, I've got a
few slides just to sort of show some of this
0:13:34.630,0:13:42.750
technology and where things are going. So,
perhaps if slide one is on, I think slide
0:13:42.750,0:13:51.579
one is on. So, this slide just illustrates
the number of cancer cases in Australian.
0:13:51.579,0:14:00.780
And you look at about 130, 140,000. Now about
60% of those will spread to the bone and about
0:14:00.780,0:14:07.970
10% of those will require surgical intervention.
So, what I've highlighted on the right and
0:14:07.970,0:14:13.480
it's circled is really where these bone cancers
tend to occur. So, the majority of them occur
0:14:13.480,0:14:20.350
around your knee area. And in the past what
used to happen is surgeons would basically
0:14:20.350,0:14:28.110
amputate-- you know, amputate a person's leg.
And these days, the objective is to very much
0:14:28.110,0:14:30.660
salvage these limbs.
0:14:30.660,0:14:42.720
So, perhaps if we go to the next slide. So,
in the past, and to some degree it's still
0:14:42.720,0:14:47.699
current, there's really a lot of-- there's
lack of customisation. So, these implants,
0:14:47.699,0:14:54.199
which you can see on the right-hand side,
is highlighted in white, basically. They're
0:14:54.199,0:15:01.150
solid implants. They're usually made from
titanium. And during operation, there's significant
0:15:01.150,0:15:07.209
amount of tissue that's been removed, which
then obviously results in significant recovery
0:15:07.209,0:15:17.000
time for the patient. However, one of the
major issues with solid implants this phenomena
0:15:17.000,0:15:26.380
called stress shielding. As the implants tend
to be much stronger than bone, then the bone
0:15:26.380,0:15:31.690
in time the weight is taken by the implant
and bone around the implant starts dissolve.
0:15:31.690,0:15:40.699
So, the patient has to undergo another surgery
maybe in 15-20 years' time to repair that.
0:15:40.699,0:15:49.670
So, if we go to the next slide. Okay, so what
RMIT team has been working over the last eight
0:15:49.670,0:15:57.290
years is developing what we call, lattice-based
implants. And you can see an image on the
0:15:57.290,0:16:06.410
left of the slide. These are sort of hollow
structures as opposed to solid implants. But
0:16:06.410,0:16:14.050
you can design them in such a way that they
carry a significant load. So, load-bearing
0:16:14.050,0:16:22.850
structures. And we are then trying to adopt
these structures for people with bone cancers.
0:16:22.850,0:16:30.060
And as you mentioned Dene earlier, we partnered
around 2015 with a company called Atomics,
0:16:30.060,0:16:40.019
who approached us to sort of adopt our technology
for a patient ahead with the spinal defect.
0:16:40.019,0:16:46.509
And we developed this implant that you can
see on the right. It's a model of a sort of
0:16:46.509,0:16:54.269
spine with our implant and that went into
the patient in 2015 and the lady is now walking
0:16:54.269,0:16:56.810
and it's got-- she's got a normal life.
0:16:56.810,0:17:05.270
So, if we go to the next slide. So, in 20--
around 2017, we were approached by Stryker.
0:17:05.270,0:17:12.760
Stryker is a leading orthopaedic company,
global company. And they were interested in
0:17:12.760,0:17:18.290
the work we're doing on lattices. But they
wanted to combine lattices with sort of robotic
0:17:18.290,0:17:24.440
surgery. So, on the top right-hand side, you
can see a model bone with a lattice implant.
0:17:24.440,0:17:31.740
So, surgeons these days, because of the nature
of the cutting tools, they tend to build straight
0:17:31.740,0:17:37.140
cuts. And in a lot of the cases, they remove
too much of the bone, for example. So, what
0:17:37.140,0:17:44.330
we are working on in the project with Stryker,
and it's supported through innovative manufacturing
0:17:44.330,0:17:53.010
CRC, is to develop to combine the robotic
surgery and our lattice implant. So, you can
0:17:53.010,0:17:59.930
see on the image at the bottom right-hand
corner where the robot would do, what we call,
0:17:59.930,0:18:05.920
a conformal cut. So, try to remove as little
of the tumour-- sorry, as much of the tumour,
0:18:05.920,0:18:11.410
but as little of the healthy bone as possible.
So, that you know the patient recovers much,
0:18:11.410,0:18:13.590
much faster.
0:18:13.590,0:18:21.140
Yes, so that's-- I guess gives people an idea
of where this technology is going. And I think
0:18:21.140,0:18:26.670
you're looking at certainly in the short term
maybe three to five years for this technology
0:18:26.670,0:18:31.650
to be to be rolled out in the community. Thanks
Dene.
0:18:31.650,0:18:37.010
[Dene]
Thanks Milan. Now, remember you can ask a
0:18:37.010,0:18:41.370
question of any of our experts during this
webinar. Simply add a question to the Q&A
0:18:41.370,0:18:47.680
icon to the right of your screen. Also, if
you hear anything today that inspires you
0:18:47.680,0:18:51.950
or you think is worth sharing, by all means
take to Twitter and share using the hashtag
0:18:51.950,0:18:53.850
RMI tech matters.
0:18:53.850,0:18:59.470
Okay, turning now from robotic surgery and
titanium. Let's talk diamonds. Now diamonds
0:18:59.470,0:19:03.360
are my best friend, and sometimes we think
about diamonds as being things that we wear
0:19:03.360,0:19:08.480
outside of our bodies, but Kate took me through
what might be some of the potential future
0:19:08.480,0:19:10.250
uses of diamonds in medicine.
0:19:10.250,0:19:14.190
[Dene]
Thanks Dene. Well I have another famous blonde--
0:19:14.190,0:19:19.081
almost blonde, I say I'm blonde sometimes.
I've said, diamonds are a girl's best friend
0:19:19.081,0:19:23.980
and there's no reason why we can't make it
the best friend of medical technologies. So,
0:19:23.980,0:19:31.030
the cool thing about diamond is up until now
it really hasn't come across people's minds
0:19:31.030,0:19:35.940
about, I guess, a material that can go inside
the body. And that's purely because we all
0:19:35.940,0:19:41.520
think of it as a really hard material that's
sitting on our fingers, that's really expensive.
0:19:41.520,0:19:45.070
But what we found actually is that diamonds
are really interesting, because it's made
0:19:45.070,0:19:49.980
out of a carbon, which is obviously a really
common element that's already floating throughout
0:19:49.980,0:19:55.330
our body. Putting it inside the body, once
you work out the manufacturing techniques,
0:19:55.330,0:20:01.950
is actually a really good thing. So, it really
found its emphasis in Australia back when
0:20:01.950,0:20:08.450
we're working on the bionic eye project where
we found that diamond could be made both conductive
0:20:08.450,0:20:14.530
and insulating. Similar to what you see inside
a TV set with all the LEDs. So, we're able
0:20:14.530,0:20:19.670
to use that to be able to put, you know, stimulating
electrodes through the diamond material, and
0:20:19.670,0:20:22.070
then use that inside the eye.
0:20:22.070,0:20:26.660
But then since then, we've been looking at
new ways that we can combine it into medicine
0:20:26.660,0:20:32.060
and that's where sort of 3D printing and RMITs
expertise sort of came in, because we found
0:20:32.060,0:20:38.440
out that we can take the diamond as either
a coating material or even find cool ways
0:20:38.440,0:20:44.750
to sort of 3D print it. And when we expose
that to biological cells and that sort of
0:20:44.750,0:20:49.550
stuff, the diamond had this weird effect where
the cells seemed to really like it. So, all
0:20:49.550,0:20:55.810
the bone cells and the --yeah the fibroblast
cells. But the-- I guess the bacteria really
0:20:55.810,0:21:00.970
didn't like it. So, it sort of brought all
these questions to the fore of you know how
0:21:00.970,0:21:07.590
far can we take diamonds? For not only 3D
printed bone implants, but also around wound
0:21:07.590,0:21:14.330
healing, so adding it to much more softer
structures and being able to, I guess, encourage
0:21:14.330,0:21:20.410
wound healing. But also use the other cool
element of diamond, which is that it's fluorescent
0:21:20.410,0:21:25.630
under certain lights. Which means that if
we put it inside the body or in the wound,
0:21:25.630,0:21:30.750
we're able to track how that biomaterial is
being resorbed. Where that diamond is going
0:21:30.750,0:21:35.300
throughout the body. And it's a really cool
thing, both in the nano material or a thin
0:21:35.300,0:21:39.840
film coating or a solid material, we're finding
wonderful new ways to use it almost every
0:21:39.840,0:21:42.950
day. It's cool.
0:21:42.950,0:21:46.900
[Dene]
That is indeed cool. Thank you very much,
0:21:46.900,0:21:50.260
Kate. I think it brings new meaning to her
eyes sparkled like diamonds.
0:21:50.260,0:21:51.870
[Kate]
Shine bright like a diamond.
0:21:51.870,0:21:55.420
[Dene]
Shine bright like a diamond, thank you Sia,
0:21:55.420,0:22:00.920
okay. We've gone from titanium to shining
bright like a diamond. Shall we talk about
0:22:00.920,0:22:03.440
chandeliers? I do not know, stay tuned.
0:22:03.440,0:22:09.290
Vishaal, this year RMIT and Cisco together
launched the game-changing Health Transformation
0:22:09.290,0:22:13.700
Lab. Can you tell us a little bit about what
the Lab does and why is it different to what
0:22:13.700,0:22:16.200
other research labs have done to date?
0:22:16.200,0:22:19.520
[Vishaal]
Fantastic. Thanks Dene, and I think when we
0:22:19.520,0:22:23.870
launched the lab, we were in fact swinging
from the chandeliers with excitement and joy.
0:22:23.870,0:22:30.980
Yeah, so I got it in there. So, the Health
Transformation Lab is a really interesting
0:22:30.980,0:22:37.170
intervention in the Australian healthcare
scene. So, for example, if you-- if we were
0:22:37.170,0:22:42.740
all in in the United States, or if we were
in the UK, and we were trying to figure out
0:22:42.740,0:22:47.720
where to go for the next set of ideas that
are going to mark out the future of healthcare
0:22:47.720,0:22:52.870
or health innovation, I would roughly know
where to take you in each of those jurisdictions.
0:22:52.870,0:22:56.660
I would kind of know where we should go and,
you know, who was doing the cool work and
0:22:56.660,0:23:01.780
where it was coming. Particularly in the in
the public policy domain and in the kind of
0:23:01.780,0:23:04.650
the systems thinking and in respective health.
0:23:04.650,0:23:09.860
One of the things that we realise in in Australia,
is that there are some fantastic people doing
0:23:09.860,0:23:16.460
brilliant work in in health systems thinking.
But, um, there are very few focal points for
0:23:16.460,0:23:24.970
us to go to, in a in a sense. It's not as
clear where to go for the best thinking in
0:23:24.970,0:23:29.940
systems. If I'm a leader in the healthcare
system, where do I go? If I'm a clinician,
0:23:29.940,0:23:36.780
where do I go? If I'm a public policy maker,
where do I go? And having been a policy--
0:23:36.780,0:23:41.750
a public policy person in the Victorian Government,
I found this very clearly. I just didn't know
0:23:41.750,0:23:47.540
where to go for this kind of thinking. So,
the Health Transformation Lab aims to solve
0:23:47.540,0:23:54.280
that problem in a sense. It aims to be a new
home for where leaders come from health and
0:23:54.280,0:23:59.760
beyond to solve some of their thorniest challenges
in respect of the relationship between technology
0:23:59.760,0:24:07.050
and human and today and tomorrow in healthcare.
So, we do-- we produce-- we basically say
0:24:07.050,0:24:11.730
that we do three things: we pull together
new communities of people who are interested
0:24:11.730,0:24:16.450
in health innovation and transformation. And
Kate, Milan, I would love for you to come
0:24:16.450,0:24:20.030
and spend some time with us in the Lab and
talk to some of our communities about some
0:24:20.030,0:24:24.710
of the fantastic work that you're doing. You
are literally making cybernetic health people
0:24:24.710,0:24:29.120
all over the place. You're making cyborgs,
so we definitely want to talk to you.
0:24:29.120,0:24:35.940
So, we bring new communities together. We
feed those new communities with kind of subversive
0:24:35.940,0:24:43.940
and anti-disciplinary and purposefully provocative
ideas at the boundary line of disciplines,
0:24:43.940,0:24:50.450
at the boundary line of existing practices.
And then, we do applied innovation work with,
0:24:50.450,0:24:55.760
you know, with Australia Post, with Vic Health,
with Ramsey Healthcare, with Cisco, to try
0:24:55.760,0:25:00.690
to actually push new action in the healthcare
system. And that, in turn, makes new communities
0:25:00.690,0:25:06.640
and new insights and we-- we produce this
upward cycle. So, we're very applied, we're
0:25:06.640,0:25:12.240
very provocative. And if anybody walks in
to our Lab and says, "oh I'm a I'm an engineer"
0:25:12.240,0:25:16.580
or "I'm an economist" or "I'm a lawyer", we
say please leave and tell us what you're interested
0:25:16.580,0:25:18.470
in, don't tell us what discipline you come
from.
0:25:18.470,0:25:25.221
So, that's kind of the-- where we're going.
And you see some of these models, Dene. It's
0:25:25.221,0:25:33.010
kind of-- some of this model is kind of inspired
by what you see at MIT in the Media Lab. So,
0:25:33.010,0:25:36.620
they're really interested in the technologies
that are going to reshape the world in the
0:25:36.620,0:25:42.380
next-- originally in 30 years, but increasingly
short timeframes. And we're kind of interested
0:25:42.380,0:25:47.760
in the ideas that are going-- and the problems
that are going to re-- they're going to challenge
0:25:47.760,0:25:52.880
us in our healthcare systems in the next 10
years. So, we love the technology, but we're
0:25:52.880,0:25:56.520
always focused on the problem in the health
care system that we're trying to solve.
0:25:56.520,0:26:02.500
So, it's really exciting. It's extremely cool.
It doesn't hurt that we've got fantastic technology
0:26:02.500,0:26:11.130
from Cisco to help us out. But as a result
of-- of their support and their technology,
0:26:11.130,0:26:14.930
we've been able to do some really remarkable
things in the context of COVID-19. We've been
0:26:14.930,0:26:21.020
able to incubate unbelievable technologies
like wearables for loneliness or chair-- or
0:26:21.020,0:26:25.490
virtual reality chairs that are repurposed
towards helping people recover from dementia.
0:26:25.490,0:26:30.770
Or, you know, thought experiments in off-world
healthcare and what would that mean for healthcare
0:26:30.770,0:26:36.970
on this planet right now. So, we're-- we want
to be the home for crazy thinking and making
0:26:36.970,0:26:42.680
that make sense and do work in the healthcare
system. So, everyone's welcome to come and
0:26:42.680,0:26:43.810
play with us.
0:26:43.810,0:26:46.440
[Dene]
Fantastic. Thank you Vishaal. Crazy, creative
0:26:46.440,0:26:48.110
thinking, that's what we love to hear.
0:26:48.110,0:26:53.670
Okay, let's turn to some questions from our
audience. Let's focus-- so our first question
0:26:53.670,0:26:58.410
is about robotic surgery. And this is a question
for you, Milan. What are some of the other
0:26:58.410,0:27:01.780
ways-- and you've explained one way that robotic
surgery is really useful. What are some of
0:27:01.780,0:27:05.340
the other ways that robotic surgery could
be used?
0:27:05.340,0:27:12.140
[Milan]
Yeah thanks Dene. Look, robotic surgery is
0:27:12.140,0:27:19.650
growing in importance. And it's currently
used in number of areas. But certainly for,
0:27:19.650,0:27:23.950
you know, knee replacements. I mean, it's
very, very common for orthopaedic surgeons
0:27:23.950,0:27:31.440
to use to use robots in relation with their
implants. I think they're all showing some
0:27:31.440,0:27:37.110
really tricky, tricky parts of the body work.
People are now using robotic surgery instead
0:27:37.110,0:27:44.490
of, you know, more conventional. So, it is
growing and because it needs also personalising,
0:27:44.490,0:27:53.000
in that sense. It's more accurate than some
of the conventional surgery. But yeah.
0:27:53.000,0:27:58.780
[Dene]
Fantastic. Thanks Milan. Okay, the next question
0:27:58.780,0:28:02.900
from our listeners is from Kate. Are you ready
for this one Kate? Can you please describe
0:28:02.900,0:28:08.760
what studies I would need to pursue if I wanted
to merge medicine and technology to solve
0:28:08.760,0:28:09.830
real-life problems?
0:28:09.830,0:28:13.830
[Kate]
So, in terms of becoming, I guess in this
0:28:13.830,0:28:18.730
field, there's actually no-- there's no one
right way to go. So, I have an engineering
0:28:18.730,0:28:23.700
degree, I have a science degree and I have
a law degree. And they're purely because they
0:28:23.700,0:28:31.080
interested me at the time, and I like chasing
rabbits down holes. So, people I've worked
0:28:31.080,0:28:36.870
with have had, you know, biomedical engineering,
mechanical engineering, chemistry, physics.
0:28:36.870,0:28:42.990
Any background that brings you the knowledge
and the desire to work with people, you can
0:28:42.990,0:28:48.340
transition across really easily. If the fundamental
skills beneath you and the creativity and
0:28:48.340,0:28:53.650
the willing to take some new crazy ideas on,
is really what gets you there. It's no particular
0:28:53.650,0:28:57.120
background. But you know, biomedical engineering
of course is the best.
0:28:57.120,0:29:00.420
[Dene]
Do we all have to be overachievers like you,
0:29:00.420,0:29:02.070
Kate, to be successful in this?
0:29:02.070,0:29:04.150
[Kate]
That's what my dad says. [Laughter]
0:29:04.150,0:29:05.340
[Dene]
Oh really? [Laughter]
0:29:05.340,0:29:09.370
Now, you've mentioned the crazy thinking.
We go back to our crazy thinking advocate,
0:29:09.370,0:29:14.570
Vishaal. Crazy and creative solutions to future
problems. Vishaal, this questions for you.
0:29:14.570,0:29:19.390
How can technology improve community well-being
in health and social care?
0:29:19.390,0:29:25.380
[Vishaal]
Oh, fantastic. Great question. So, I think--
0:29:25.380,0:29:28.799
actually before I answer that one, let me
just say something about what Kate said. Because
0:29:28.799,0:29:35.130
I really just want-- I really want to underscore
what she said, because it's so right. I think
0:29:35.130,0:29:40.020
all of the most productive ideas right now
that that I'm seeing whether it's in my lab
0:29:40.020,0:29:44.320
or the work of other great colleagues and
friends across the university, or indeed across
0:29:44.320,0:29:52.290
the world, it's all these people who are who
are disrespectful of disciplinary boundaries.
0:29:52.290,0:29:56.830
Like you've got to chase the idea and you've
got to chase the impact, no matter where it
0:29:56.830,0:29:57.830
leads you.
0:29:57.830,0:30:04.130
So, you might start in economics or you might
start in medicine and find yourself in sociology.
0:30:04.130,0:30:13.130
Or you might find yourself in in some weird
far-flung path of academia or intellectual
0:30:13.130,0:30:17.850
life. And I think that's the thing. If you
have that curiosity, and if you have that,
0:30:17.850,0:30:22.450
it's really courage to say, you know, I don't
care if I'm going to be an expert-- an X expert
0:30:22.450,0:30:26.940
area or Y area I'm going to chase this idea
and I'm going to nail it. I'm going to nail
0:30:26.940,0:30:32.211
this rabbit down the hole or whatever-- Kate
to really-- Kate your surname is Fox. The
0:30:32.211,0:30:33.890
Fox chases the rabbit down the hole.
0:30:33.890,0:30:39.460
So, I think actually that that kind of curiosity
and that kind of courage is what is needed.
0:30:39.460,0:30:47.830
And it's quite different than what the structure
of a lot of our existing modern ways of learning
0:30:47.830,0:30:52.220
where you become a specialist and you become
increasingly narrow over time. We have to
0:30:52.220,0:30:57.470
recapture something about the deep generalist
or a person who's willing to kind of go acr--
0:30:57.470,0:31:02.691
go sideways. So, I'd just like to say, Kate,
you're a weirdo but we love you. So, it's
0:31:02.691,0:31:06.370
great. So that's really good.
0:31:06.370,0:31:13.560
Now, how can technology help us to connect
across social and economic fabric? Was that
0:31:13.560,0:31:15.340
without the question, Dene? Is that basically
right?
0:31:15.340,0:31:16.340
[Dene]
Absolutely.
0:31:16.340,0:31:19.200
[Vishaal]
Fantastic. So, I think, you know, we have
0:31:19.200,0:31:26.740
just engaged in the world's biggest experiment,
haven't we? In respect of relying on technologies
0:31:26.740,0:31:33.790
to cause us to connect. Be it socially, be
it economically, be educationally. Never bef--
0:31:33.790,0:31:38.940
we have been held out the promise, I think,
for many years by technology companies and
0:31:38.940,0:31:45.900
technology advocates that technology can help
us to connect in all kinds of ways. And can
0:31:45.900,0:31:52.900
help us to collaborate at scale and at distance.
Fantastic. We've been made that promise. And
0:31:52.900,0:31:57.600
I think-- I think we've just tried to test
that. We've tried to see is that true? Can
0:31:57.600,0:32:03.240
it deliver? Can technology deliver? And I
think what we are learning is, yes and no.
0:32:03.240,0:32:09.750
So, yes, technology can allow us to connect
in interesting ways. But there is something,
0:32:09.750,0:32:16.210
once again, there's something irreducible
about human connection and community level
0:32:16.210,0:32:21.770
engagement that all the technology in all
the world just can't duplicate.
0:32:21.770,0:32:25.660
So, I think, in a sense, one of the things
that we need to think about with technology
0:32:25.660,0:32:31.060
is to just remember-- re-remember that it
is a tool. It's a tool that's helping us do
0:32:31.060,0:32:38.000
something. And that something is an innately
human and communal activity. So, we should
0:32:38.000,0:32:44.810
use technology as we can to help us to connect
when we can't leave our homes. To put around
0:32:44.810,0:32:50.300
people who are in isolation in hospitals so
that they can be with their family, even if
0:32:50.300,0:32:57.080
they can't "be with their family". For us
to be able to learn, but in in new ways and
0:32:57.080,0:33:03.210
overcome the tyranny of distance. Absolutely.
But we have to design for well-being and for
0:33:03.210,0:33:09.560
digital well-being. And that's something that
I think this grand experiment that we've just
0:33:09.560,0:33:15.460
kind of undertaken is really pointing us towards.
We can do more to-- particularly if we want
0:33:15.460,0:33:20.710
this to become a new way of living, a new
paradigm for working and engaging and connecting.
0:33:20.710,0:33:28.840
We have to do a lot more to bring those human
factors of come-- not to sound too crazy,
0:33:28.840,0:33:38.320
but let me go, let me-- of empathy, of compassion,
of human to human connection and care. Somehow
0:33:38.320,0:33:44.360
we need to learn ways to design that into
the heart. To design the heart of our technological
0:33:44.360,0:33:48.070
systems and our connective and digital connective
tissue.
0:33:48.070,0:33:51.420
[Dene
It certainly is exciting times, would you
0:33:51.420,0:33:57.410
say, Vishaal? There's this opportunity really
to engage with passion and using technology
0:33:57.410,0:34:02.480
and intellect to redesign some fantastic solutions
we may not have considered in the past. And
0:34:02.480,0:34:07.460
I think that the call to don't wait for what's
next, but actually make what's next and be
0:34:07.460,0:34:09.690
engaged in that, I think it's a really important
message.
0:34:09.690,0:34:13.149
Okay, speaking of making things. We're going
to go back to Kate, who likes to make things
0:34:13.149,0:34:18.320
with diamonds. But Kate the question from
our listener is, what other weird and wonderful
0:34:18.320,0:34:20.440
materials have been used in bioengineering?
0:34:20.440,0:34:24.390
[Kate]
Sure. So, I guess the ones I can think of
0:34:24.390,0:34:29.800
immediately is-- I mean, obviously gold has
had a pretty storied history, in terms of
0:34:29.800,0:34:33.720
being able to track the movement of things
throughout the body. Particularly, when you're
0:34:33.720,0:34:40.680
having and scans and that sort of stuff. Selenium
is now being used a lot for antimicrobial
0:34:40.680,0:34:46.090
surfaces. So, people are using selenium which
I'd never heard of until I sort of started
0:34:46.090,0:34:51.500
digging deep in literature. I remember seeing
on a quiz show once of, you know, named elements
0:34:51.500,0:34:58.360
ending with IUM. Now the really cool line
is people looking now into magnesium for implants,
0:34:58.360,0:35:03.340
because magnesium-based implants can dissolve
inside the body. So, they're pretty cool because
0:35:03.340,0:35:07.590
you can use them in situations where you're
trying to avoid that dreaded stress shielding
0:35:07.590,0:35:12.710
that Milan referred to. so, magnesium is probably
the cool one at the monument.
0:35:12.710,0:35:16.670
Then putting copper inside the body where,,
you know twenty years ago, if someone said
0:35:16.670,0:35:20.990
the word "copper" and the word "body", you
all would have fallen off your chair. But
0:35:20.990,0:35:26.760
we are now finding ways to alloy copper a
bit better and making it a bit more biocompatible.
0:35:26.760,0:35:29.390
[Dene]
So, we made end up into a point of the future
0:35:29.390,0:35:31.200
where our jewellery is actually worn on the
inside?
0:35:31.200,0:35:33.490
[Kate]
Well, we can only hope.
0:35:33.490,0:35:35.410
[Dene]
There we go. [Laughter]
0:35:35.410,0:35:39.011
Thank you Kate. Okay, Vishaal back to you.
Now, I think you mentioned this earlier. The
0:35:39.011,0:35:42.700
tune chair. How does it work and what's it
all about?
0:35:42.700,0:35:45.440
[Vishaal]
Fantastic, great. So, the tune chair is a
0:35:45.440,0:35:53.290
beautiful intervention. It was actually designed
by a fantastic researcher here at RMIT, who
0:35:53.290,0:36:00.350
basically thought, hey I love music, I would
love to program a virtual-reality chair, so
0:36:00.350,0:36:05.900
that it moves to the music. And it's, you
know, it's extraordinarily fun. But actually,
0:36:05.900,0:36:09.790
one of the things that you realise quite quickly,
and when we in the lab came across it, we
0:36:09.790,0:36:15.860
thought, hang on a sec, you could use this
for all kinds of amazing health applications.
0:36:15.860,0:36:24.640
And so, we know, for example, in dementia
recovery and care, music is really important.
0:36:24.640,0:36:29.500
Movement is really important. And if you can
manage to optimise the relationship of the
0:36:29.500,0:36:34.770
music and the movement together, you can get
really quite significant cognitive and health
0:36:34.770,0:36:36.360
benefits.
0:36:36.360,0:36:43.130
We pitched this tune chair into the dem--
it won a Into the Dementia Australia Decoding
0:36:43.130,0:36:49.440
Dementia Innovation Challenge, and it won.
And so, and now it's being developed in a
0:36:49.440,0:36:55.370
bit more detail. But basically, it tries to
marry movement music through this-- through
0:36:55.370,0:37:01.830
a virtual reality chair, to give a very different
experience that has, under the table, a series--
0:37:01.830,0:37:08.080
under the table, under the chair, a series
of really interesting health benefits as well.
0:37:08.080,0:37:15.500
And that's just kind of-- that's one great
example of where of something that we're really
0:37:15.500,0:37:20.700
obsessive about in the lab, which is there
are all kinds of unbelievable technological
0:37:20.700,0:37:27.080
advancements and innovations and playthings.
Another one is drones, actually. Drones for
0:37:27.080,0:37:32.970
rehab that we've been playing around with
as well. Where a technology designed for ostensibly
0:37:32.970,0:37:39.510
another purpose, can be put to work in a health
context in a really, really interesting way.
0:37:39.510,0:37:45.860
Tune chair one. Drones are another. We have
a digital wallpaper that can be used in similar
0:37:45.860,0:37:46.860
kinds of ways.
0:37:46.860,0:37:52.830
So, it's about trying to find the next adjacent
possibility and seeing what can be done with
0:37:52.830,0:37:57.010
that. And I think that's the great-- that
means a little bit like what Kate was talking
0:37:57.010,0:38:01.080
about as well, in terms of, hey, diamonds
cool and it does this cool stuff, what use
0:38:01.080,0:38:05.680
can we put it to? And it's that kind of--
it's that kind of creativity and it's that
0:38:05.680,0:38:13.360
kind of inquisitiveness and curiosity that
I think is so exciting and for us at RMIT
0:38:13.360,0:38:14.640
and in this space generally.
0:38:14.640,0:38:17.760
[Dene]
Fantastic. Vishaal as you talk about the tune--
0:38:17.760,0:38:22.540
tune chair, and as I think about the last
couple of weeks with many of us have been
0:38:22.540,0:38:26.350
working remotely. And I know for one that
I spend a lot more of my day now sitting sedentary.
0:38:26.350,0:38:31.900
And so, the idea of having a chair which keeps
me moving while I'm sitting could be a good
0:38:31.900,0:38:35.870
thing. Which segues actually into the next
question we have for Milan. Milan, there have
0:38:35.870,0:38:41.090
been a number-- or there been various publications
in medical journals where they predict an
0:38:41.090,0:38:47.570
increase in the amount of hip and knee replacements
at younger ages and all due to our sedentary
0:38:47.570,0:38:52.270
and inactive lifestyle. Um, do you think this
is still the case and what do you see emerging
0:38:52.270,0:38:53.880
in the future?
0:38:53.880,0:39:00.980
[Milan]
Yeah, um-- look that's not my area of expertise,
0:39:00.980,0:39:10.940
Dene, I guess. But certainly, I mean, I can
comment that, you know, we-- I guess, children
0:39:10.940,0:39:18.500
these days that do lead more sedentary lives
and they spend more time at home and I think
0:39:18.500,0:39:27.660
they should be really spending more time outside,
you know, playing. I mean, the impact on their
0:39:27.660,0:39:36.760
joint, you know, that's possible but I guess
there could be other causes for those observations,
0:39:36.760,0:39:44.120
right. So, I guess my advice would be, yes,
send your kids outside to play. Not just spend
0:39:44.120,0:39:50.440
time inside on whatever, you know, laptop
or iPad or something. I mean, the kids need
0:39:50.440,0:39:54.580
to be outside and move the joints, yes.
0:39:54.580,0:39:57.200
[Dene]
Fantastic. Thank you, Milan. Good advice.
0:39:57.200,0:39:59.320
Keep active, folks, keep active, okay.
0:39:59.320,0:40:03.870
One last question before we call this to a
close. When we come back to Kate, and Kate
0:40:03.870,0:40:07.610
with your obsession around diamonds, a healthy
obsession, I should say. But the question
0:40:07.610,0:40:13.120
is, do you buy the diamonds that you use in
your research? But also, are they synthetic
0:40:13.120,0:40:14.120
or natural diamonds?
0:40:14.120,0:40:17.230
[Kate]
Sure. So, it depends on the application, to
0:40:17.230,0:40:21.470
be honest. Do you know that if you light your
birthday candles on your cake and you see
0:40:21.470,0:40:29.040
all that flickering in the air? That's actually
little tiny diamonds being formed by the candles.
0:40:29.040,0:40:34.050
Anyway, but at the moment we buy synthetic
diamonds. And if we want it for mega applications,
0:40:34.050,0:40:39.490
where it's going to be large upscaled use,
we just buy the detonation nano diamonds.
0:40:39.490,0:40:45.730
And then, we put it in a giant microwave and
it's able to form large scale diamonds. If
0:40:45.730,0:40:51.580
we want it for things like biosensing or quantum
computing, then we use the much higher purity
0:40:51.580,0:40:55.840
diamonds, because they're easier to sort of
stimulate with laser light and detect from.
0:40:55.840,0:40:57.240
So, it depends on the application.
0:40:57.240,0:41:02.530
[Dene]
Fantastic. Thank you, Kate. We're going to
0:41:02.530,0:41:07.180
end up with one last question for the panel,
without notice. And I'm really interested
0:41:07.180,0:41:11.910
to just get you what each to respond. I'm
going to start with Kate. What are you most
0:41:11.910,0:41:15.220
excited about, about the future of technology
and health and social care? Starting with
0:41:15.220,0:41:17.990
you Kate, then to Milan, and we'll finish
up with Vishaal.
0:41:17.990,0:41:20.110
[Kate]
So, I can't predict what's going to happen.
0:41:20.110,0:41:24.770
That's the most exciting part. If you told
me 20 years ago that 3D printing would be
0:41:24.770,0:41:28.300
a thing, that we'd all be designing things
on computers, I would laughed at you. We didn't
0:41:28.300,0:41:33.604
even have internet at high school. So, I mean,
the whole-- cool thing about being an engineer
0:41:33.604,0:41:37.520
is that we don't know what's coming next.
We don't know the solutions that we need to
0:41:37.520,0:41:45.860
solve. So, I don't know, I think the bionic
man, the more merge between man and machine,
0:41:45.860,0:41:50.410
but then that brings in ethics problems and
that sort of stuff, but it's all exciting.
0:41:50.410,0:41:52.840
[Dene]
So, Steve Austin could be making a return.
0:41:52.840,0:41:56.040
Thank you very much Kate. Milan, what are
you most excited about in the terms of the
0:41:56.040,0:41:58.720
future of technology health and social care?
0:41:58.720,0:42:02.480
[Milan]
Look, I'm very-- like Kate, it's difficult
0:42:02.480,0:42:08.660
to predict and, you know, ten years ago when
the 3D printing was very, very rudimentary.
0:42:08.660,0:42:15.080
But, you know, look where it is now and what's
happening in that space. So, in terms of the
0:42:15.080,0:42:22.970
bio, I think we haven't yet invented or developed
the new technology that will help people.
0:42:22.970,0:42:30.760
Whether it's in, you know, surgery or other
aspects of human health. So-- but I'm very,
0:42:30.760,0:42:34.740
very optimistic in that space.
0:42:34.740,0:42:35.740
[Dene]
Fantastic. Thank you, Milan. And Vishaal,
0:42:35.740,0:42:39.990
last word from you. What are you most excited
about moving forward for the future of tech
0:42:39.990,0:42:41.560
and health and social care?
0:42:41.560,0:42:43.890
[Vishaal]
Fantastic. So, I think what's most exciting
0:42:43.890,0:42:48.950
is that it's about the future of tech in our
areas, is that it's actually not going to
0:42:48.950,0:42:54.060
be driven by technologists. I think-- or just
technologists that's what I think is so cool.
0:42:54.060,0:43:03.540
I think that we're coming back to a realisation
perhaps that we had-- a long time ago, you
0:43:03.540,0:43:09.820
know, like a hundred years ago, where we recognised
that every technological intervention was
0:43:09.820,0:43:14.190
there's no such thing as a pure tech intervention.
There's all-- it's always socio technological.
0:43:14.190,0:43:19.770
It always involves people and communities
and societies and values and ethics. And I
0:43:19.770,0:43:26.460
think that what's so exciting is that's the
realisation that we are again coming to and
0:43:26.460,0:43:29.350
that's getting a new kind of mainstream thinking.
0:43:29.350,0:43:37.200
So, it means that I will, as an economist,
a lawyer and a social theorist, be in a conversation
0:43:37.200,0:43:43.410
with Kate, as an engineer, and an Milan, as
a technologist, in a in a really kind of interesting
0:43:43.410,0:43:49.920
and productive way. That again, 20 years ago,
those guys wouldn't talk to me at all. I mean--
0:43:49.920,0:43:54.370
I mean maybe they would because I'm charming,
but apart from that, they probably wouldn't
0:43:54.370,0:43:58.420
have that that many opportunities to-- you
know, we wouldn't have that many opportunities
0:43:58.420,0:44:03.100
to talk to each other and to design and think
together. And that's not what the future is
0:44:03.100,0:44:05.340
going to be for us and that's what I think
is exciting.
0:44:05.340,0:44:08.000
[Dene]
Fantastic. Thank you, Vishaal. You say 20
0:44:08.000,0:44:11.280
years ago? What about five years ago whether
they would have chatted with you? I don't
0:44:11.280,0:44:13.270
know. You are charming, I'll give you that.
0:44:13.270,0:44:16.660
Thank you to everybody who's been listening
in today. If your question couldn't be answered,
0:44:16.660,0:44:20.820
we are sorry, but please, feel free to email
it through. You can email your questions to
0:44:20.820,0:44:27.670
campaigns at RMIT do EDU dot AU. And we'll
try to respond to you as soon as possible.
0:44:27.670,0:44:33.270
So, to close that up, thank you Vishaal, we
will note. A very big thank you to Vishaal,
0:44:33.270,0:44:38.800
to Milan and to Kate. And thank you to everyone
for attending today's webinar Technology Matters,
0:44:38.800,0:44:40.433
the Future of Health and Social Care. Thank
you.
0:44:40.433,0:44:41.433
[End transcript]
