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Future Skills Short Course

Salesforce Administrator

Access live Salesforce environments with support from certified Salesforce Administrator mentors. In just 8 weeks, you'll get hands-on with smart tools to optimise your CRM and automate your business processes.

Prerequisites
Course price includes Salesforce Administrator Certification Exam. No prerequisites, however we recommend you complete the 'Get Started with Trailhead'
Time commitment
8 weeks (8 hours per week)
Prerequisites
Course price includes Salesforce Administrator Certification Exam. No prerequisites, however we recommend you complete the 'Get Started with Trailhead'
Time commitment
8 weeks (8 hours per week)

100% online, mentor supported, workplace ready

Teaming up with the best in industry, our courses lean into the future of work to deliver the best in structured, 100% online education.

There's no denying the in-demand nature of Salesforce qualifications, with 4.2 million jobs to be created in the ecosystem by 2024, with the most in-demand skills for 2021 being Salesforce Sales Cloud, Lightning, and Sercive Cloud - with Salesforce Administrator roles growing 746% (Salesforce,2022).

This course is designed for professionals seeking to gain their Salesforce Administrator credential and is best suited to professionals in marketing, sales, or consulting who are seeking to become well-rounded CRM professionals. Becoming a Salesforce Administrator is the first step on a career pathway that may lead to roles such as Developer, Consultant, or Business Manager.

Throughout the course, you'll analyse business needs and requirements, and recommend an effective approach to automate processes using Salesforce Lightning Experience. You will also learn hands-on skills which will involve setting up a whole company in Salesforce. 

Career outlook

Take a closer look at what opportunities in the Salesforce Administrator field.

Job satisfaction

Salesforce Administrators have a job satisfaction of 4.3/5

Industry growth

Salesforce Administrator is in the top 3 Salesforce careers

Salary expectations

The typical salary for a Salesforce Administrator role is $105k

Job opportunities

In Australia, there are 130+ jobs available

Course overview

Learn more about our Salesforce Administrator course in the video below.

Get RMIT credentialed

After completing an RMIT Future Skills course, you will earn an RMIT credential which can be validated, recognised and shared on social media platforms.

Course structure

  • Identify features and benefits of Salesforce's CRM and its value to organisations
  • Discover the data architecture, interface and commonly used platform components
  • Configure fiscal year, corporate currency and settings for multiple currencies
  • Get started with setting up your organisation in a live Salesforce environment

Learn with industry experts

David Yip
David YipEducation Industry Director and CXO Advisor, Salesforce - Subject matter expert

RMIT Online has built our courses in partnership with industry, providing you with the latest industry insights and best practices from the real world of work. Our subject matter experts on this course include people like David Yip, Salesforce’s Education Industry Director and CXO Advisor. David brings deep experience working

Rebecca Aichholzer
Rebecca AichholzerHead of Business Systems Success, QIC Real Estate - Subject matter expert

Rebecca is the Head of Business Systems Success, within the Business Performance and Technology team, for QIC Real Estate (QICRE). She is responsible for ensuring that QICRE maximises the usage of business systems for core real estate processes, particularly for the overarching investment management function, developing and delivering activities that

Steve Herod
Steve HerodManaging Director Salesforce Business Group, Accenture - Subject matter expert

Steven Herod has been working in the Salesforce ecosystem for 12 years, is a former Salesforce Most Valued Professional (MVP), A Certified Technical Architect, holds 20+ Salesforce certifications and leads Accenture’s Salesforce team in ANZ and is the Chief Technology Officer for the Salesforce Business Group.

Why choose RMIT Online

Get a world-class education and transform your career.

Real world skills

Develop skills that have been validated by industry, while getting credentialed by a world-leading university.

Industry connected

You'll gain knowledge and practical skills from renowned industry partners who are at the forefront of their field.

Flexible delivery

Advance your career while you study. RMIT Online courses let you balance work, study and life commitments.

Supported community

Be guided by a network of industry experts and peers, and supported by our dedicated success team.

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