Clever Communications



Global Communication Skills for International Education Professionals is the first of a series of online professional development courses from RMIT Training, helping international staff in the international education sector to develop the intercultural skills to communicate more effectively and confidently with others both professionally and socially. 

Clever Communications is the first theme in the GCS-IEP program and focuses on making a professional impression when communicating in English.  

This course is designed for upper intermediate to advanced English speakers (IELTS 5 and above). 

*Please note this course is currently being piloted. Please check back for announcements of official enrolment periods.


In Clever Communication, you will learn how to make a professional impression when you communicate in English. You will feel more confident in phone conversations and when exchanging written messages, even when you are dealing with difficult phone calls and emails. This theme is for international education professionals who want to learn, revise and practice basic professional communication skills in English in a safe and supported environment. 

In this theme, you will develop skills in 

  • structuring professional emails 
  • using the right tone in an email 
  • exchanging information over the phone 
  • dealing successfully with difficult phone calls. 

When can I do it ?

    Apologies, there are no available sessions to enrol into right now.

Additional information

Global Communication Skills - International Education Professionals delivers you: 

  • Real-time interaction with qualified, specialised English language teachers  
  • Authentic content and tasks with practical outcomes 
  • Skills which can be used on-the-job to enhance your performance at work  
  • Flexibility and choice – choose which units to complete, in any order  
  • Fully online access, allowing participation from various time zones 
  • Opportunities for networking and peer-learning with fellow English professionals