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Information Technology Services

IT Helpdesk

RMIT University provides staff and students with assistance for all information technology queries.

Logging and tracking IT Helpdesk requests

IT Helpdesk requests can now be logged and tracked using the IT Helpdesk Infra Enterprise Customer Portal.

IT Helpdesk contact details

Phone:

+61 3 992 58888

Facsimile:

+61 3 992 53177

Email:

helpdesk@rmit.edu.au

IT Helpdesk hours of operation

Hours of Operation:

8.00 am to 6.00 pm (AEST)
Monday to Friday

Extended Support Hours

4 February to 28 November
8.00 am to 8.00 pm (AEST)
Monday to Friday
8.30 am to 4.30 pm (AEST)
Saturday