Password assistance

We’ve made password resets simple

Now when you forget your RMIT password, you can take care of things yourself with the Self Service Password Reset tool. It lets you reset your password online, so you can reconnect anytime – whenever and wherever you like.

To use the new tool, you’ll need to set up your self service details in advance.

Why not do it today?

What’s my RMIT ID?

RMIT ID (username)

Initial password

Students

Your RMIT ID (username) is the letter ‘s’ followed by your student number.

Note: Visit the Email page for more information about your Google Apps account details.

Your initial password is the letter 'p' followed by your date of birth backwards with an exclamation mark '!' at the end. For example, if your date of birth is 8 April 1998, your password is p19980408!

Staff

Your RMIT ID (username) is the letter 'e' followed by your five digit staff number.

Your initial password is the letter 'p' followed by your date of birth backwards with an exclamation mark '!' at the end. For example, if your date of birth is 8 April 1998, your password is p19980408!

Need help?

To log an IT enquiry, complete the myTechSupport form.

The IT Service Desk web page provides contact details, opening hours and walk-up support information. You can always check the status of your query through the IT customer portal.

More information