Course Title: Manage patient record keeping system
Part B: Course Detail
Teaching Period: Term2 2014
Course Code: OFFC5272C
Course Title: Manage patient record keeping system
School: 155T Vocational Health and Sciences
Campus: City Campus
Program: C4320 - Certificate IV in Dental Assisting
Course Contact: Suzanne Dellas Fatone
Course Contact Phone: +61 3 9341 1406
Course Contact Email: sue.fatone@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 50
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Not applicable
Course Description
This unit describes the performance outcomes, skills and knowledge required to manage a patient record system within a medical environment and to supervise others. It covers clarifying roles and responsibilities, managing the operation of a patient records system, and reviewing and improving the system.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
This unit applies to individuals managing an existing record keeping system (and sub systems within the overall system) in a medical context. It may involve supervising the work of other personnel who implement the system and maintain patient records day to day. It also involves working with users of the system such as the health practitioners in the facility.
The unit does not cover the design of a new system but does cover reviews and improvements to an existing system. BSBMED303B Maintain patient records, covers the day to day implementation of the system.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBMED401B Manage patient record keeping system |
Element: |
1. Clarify how patient records system operates |
Performance Criteria: |
1.1. Access policies and procedures for patient records |
Element: |
2. Manage operation of patient records system |
Performance Criteria: |
2.1. Supervise staff maintaining patient records |
Element: |
3. Review and improve patient records system |
Performance Criteria: |
3.1. Monitor and review implementation of the system to identify improvements |
Learning Outcomes
1.1. Access policies and procedures for patient records
1.2. Consult relevant personnel about how the system operates
1.3. Determine roles and responsibilities for the system operations
1.4. Communicate roles and responsibilities for system operations to relevant personnel
2.1. Supervise staff maintaining patient records
2.2. Provide staff maintaining patient records with training as required
2.3. Regularly consult staff using patient records about system efficacy
2.4. Maintain integrity of patient records
2.5. Maintain security of patient records
2.6. Stress importance of confidentiality of patient records to all staff, including self, who handle or have access to patient files
2.7. Provide authorisation of transfer of records from facility according to practice protocols
2.8. Archive records as appropriate
3.1. Monitor and review implementation of the system to identify improvements
3.2. Make recommendations to relevant personnel for system improvements
3.3. Implement approved recommendations
3.4. Supervise staff maintaining patient records to implement changes
3.5. Plan and deliver any required training for staff to implement changes made to the system
Details of Learning Activities
Facilitator led BSBMED401B Manage patient record keeping system: via Power Point presentation and classroom discussion and small group activity.
The student completes workplace experience at the front desk of a dental practice and completes the workbook based on workplace experiences and self research.
Student to complete Oral Presentation (via Power Point) and gain further information of dental administration issues during the oral presentations.
Teaching Schedule
As per Certificate in Dental Assisting timetable
Learning Resources
Prescribed Texts
There are no prescribed texts. |
References
Other Resources
ADA Human Resources Manual for dental practices
ADA Privacy Manual for dental practices
Australian Dental Association Vic Branch (2005) Systematic Operating Procedures A manual for infection control and operational safety for the dental practice. http://www.adavb.net/OrderFromUs/tabid/462/language/en-AU/Default.aspx#fmPWd2bWULhw\
Workplace Administration Manual
Dental Office Management – Ellen Dietz
The Administrative Dental Assistant – Linda J Gaylor
Bridges, G. (2006) Dental Reception and Practice Management (1st Ed.) Blackwell Mucksgaard UK. (e-book available via RMIT Library website)
Dental Board of Australia Dental Guidelines on Dental Records
Dunning, D. & Lange, B. (2008) Dental Practice Transition A Practice Guide to Management (1st Ed.) Wiley & Blackwell USA. (e-book available via RMIT Library website)
Business Administration for the Dental Assistant – Ann Erlich
Guide to Front Desk Office Administration – ICDC Publishing
Practice Management for the Dental Team – Betty Ladley Finkbeiner
Online References
Australian Dental Association: http://www.ada.org.au\
Australian Taxation Office: http://www.ato.gov.au\
Business Victoria: http://www.business.vic.gov.au/BUSVIC/HOMEPAGE
Dental Board of Australia: http://www.dentalboard.gov.au
Worksafe Victoria: http://www.worksafe.vic.gov.au/wps/wcm/connect/wsinternet/WorkSafe\
Overview of Assessment
Assessment will include demonstration of underpinning knowledge, and skills; assessment activities may include oral presentation, written work and third party report.
Assessment Tasks
The student completes workplace experience at the front desk of a dental practice and completes the workbook based on workplace experiences and self research.
Student is to complete written assessment and complete the Oral Presentation (via Power Point) and gain further information of dental administration issues during the oral presentations.
The student Refer to the Student Handbook for RMIT policies and protocol for submission of task.
Assessment Matrix
Other Information
Please Note: Students may apply for, Special Consideration (as per information provided in the Student Handbook) via the RMIT Website http://www.rmit.edu.au/students/specialconsideration\ where they believe factors beyond their control have affected their academic performance. Special consideration must be lodged prior to or within 48 hours of the scheduled assessment time or assessment submission date. Special consideration is not granted automatically on application. Application for extension of time for submission of work (where the assessment tasks will be submitted within seven days).
A NYC (Not Yet Competent) result for the written assesment and the oral presentation assessment is managed as follows: The marked coversheet will provide the student on what questions to resubmit. The student will have two weeks to submit the resubmission from the date of receiving the resubmission. The student will submit the original marked assessment (including original marked coversheet) and the resubmission answers that have been researched. The student with a resubmission is strongly advised to contact the principal teacher to clarify any aspects of the resubmission or arrange for a private tutorial.
Please note: Failure to undertake the above mentioned to achieve a CA result for the assessments will result in a student being deemed NYC and requiring result in re-enrolment incurring additional fees and a meeting with the Program Coordinator.
Course Overview: Access Course Overview