Course Title: Work with people with mental health issues

Part A: Course Overview

Program: C4365 Certificate IV in Disability

Course Title: Work with people with mental health issues

Portfolio: Vocational Education

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

This course is delivered and assessed in a cluster with Provide person-centred services to people with disability with complex needs (CHCDIS010) and Recognise healthy body systems (HLTAAP001).

 



Course Contact: Clare McGlone

Course Contact Phone: +61 3 9925 7929

Course Contact Email: clare.mcglone@rmit.edu.au



Course Description

This course describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues.

This course applies to support workers in contexts outside the mental health sector, but who come into contact with people with mental health issues. The services and support provided are not mental health specific.

This course is delivered and assessed in a cluster with CHCDIS010 Provide person-centred services to people with disability with complex needs and HLTAAP001 Recognise healthy body systems.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

CHCMHS001 Work with people with mental health issues

Elements:

  1. Establish respectful relationships with people with mental health issues

1.1 Communicate in a way that develops and maintains respect, hope, trust and self-direction

1.2 Work in a way that reflects and prioritises the person s right to self define and direct their own recovery

1.3 Recognise and respect the person s social, cultural and spiritual differences

1.4 Support the person to understand and exercise their rights

1.5 Maintain confidentiality and privacy of the person within organisation policy and protocols

2. Determine the needs of people with mental health issues

2.1 Gather and interpret information about the person s needs from the person and other agreed sources

2.2 Identify and discuss with the person services and strategies that support empowerment and recovery

2.3 Support the person to express their own identity and preferences and avoid imposing own values and attitudes

2.4 Identify duty of care and dignity of risk considerations in collaboration with the person

3. Work with people with mental health issues to meet aspirations and needs

3.1 Provide support that facilitates progress towards the person s goals in collaboration with the person and their care network

3.2 Work in ways that uphold the person s rights

3.3 Adapt service delivery within organisation policies and procedures to meet the person s specific needs and requirements

3.4 Document interactions and services according to organisation policy and procedures

3.5 Respond promptly and supportively to people experiencing distress or crisis

3.6 Work within the limits of own knowledge, abilities and work role and make referrals to other services as indicated by the person s needs

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Overview of Assessment

This course is assessed with the courses CHCDIS010 Provide person-centred services to people with disability with complex needs and HLTAAP001 Recognise healthy body systems.

There will be three forms of assessment including knowledge quizzes, simulated assessments and practical assessments undertaken in the work place.

Students are given two (2) attempts for each assessment to demonstrate the required skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.