Course Title: Install, operate and troubleshoot a small enterprise branch network
Part B: Course Detail
Teaching Period: Term2 2020
Course Code: COSC6195C
Course Title: Install, operate and troubleshoot a small enterprise branch network
School: 174T School of VE Engineering, Health & Science
Campus: City Campus
Program: C4401 - Certificate IV in Information Technology Networking
Course Contact: Program Manager
Course Contact Phone: +61 3 9925 4468
Course Contact Email: vehs@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Teacher: Donald Attard
Email: donald.attard@rmit.edu.au
Phone. 9925 0898
Teacher: Anar Haque
Ph. 9925 4755
Email: anar.haque@rmit.edu.au
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Nil
Course Description
This unit describes the performance outcomes, skills and knowledge required to use appropriate tools, equipment, software and protocols to install, operate, and troubleshoot a small enterprise branch network.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
ICTNWK404 Install, operate and troubleshoot a small enterprise branch network |
Element: |
1. Specify the operation of a data network |
Performance Criteria: |
1.1 Identify the various network elements 1.2 Use the open system interconnections (OSI) and transmission control protocol, or internet protocol (TCP/IP), models to explain how data flows in a network 1.3 Define the purpose, and basic operation, of the protocols in the OSI and TCP/IP models 1.4 Identify common network problems at layers 1, 2, 3 and 7, using a layered model approach |
Element: |
2. Implement a small switched network |
Performance Criteria: |
2.1 Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts 2.2 Identify the network segmentation, basic traffic management and switching requirements 2.3 Perform, save and verify the initial switch configuration tasks 2.4 Verify the network status and switch the operation using basic utilities 2.5 Implement and verify the basic security for a switch |
Element: |
3. Implement an IP addressing scheme and IP services to meet network requirements |
Performance Criteria: |
3.1 Specify the need and role of addressing in a network 3.2 Create and apply an addressing scheme to a network 3.3 Assign and verify valid IP addresses to hosts, servers and networking devices in a local area network (LAN) environment 3.4 Specify the operational requirements of private and public IP addressing 3.5 Implement static and dynamic addressing services for hosts in a LAN environment 3.6 Enable the network address translation (NAT) for a small network, with a single internet service provider (ISP) and connection, and verify the operation 3.7 Configure the dynamic host configuration protocol (DHCP) on a router |
Element: |
4. Implement a small routed network |
Performance Criteria: |
4.1 Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts 4.2 Research and select a basic router 4.3 Perform, save and verify basic router configuration tasks 4.4 Configure and verify, a classless routing protocol 4.5 Verify the device configuration and network connectivity, using basic utilities 4.6 Implement the password, and physical security |
Element: |
5. Implement and verify WAN links |
Performance Criteria: |
5.1 Research different methods for connecting to a WAN 5.2 Configure and verify, the basic WAN serial connection |
Element: |
6. Troubleshoot a small enterprise branch network |
Performance Criteria: |
6.1 Identify and resolve, common switched network issues 6.2 Identify and correct, IP addressing issues 6.3 Troubleshoot DHCP and NAT on a router 6.4 Identify and resolve, common routing problems 6.5 Troubleshoot basic WAN connection problems |
Learning Outcomes
Activities in this course aim to enhance your knowledge required to use appropriate tools, equipment, software and protocols to install, operate, and troubleshoot a small enterprise branch network. The Internet will be used as a learning tool and a resource for students to seek and locate relevant information.
Details of Learning Activities
You will be involved in the following learning activities to meet requirements for the two clustered competencies (COSC6195C and EEET7373C)
• Lectures
• Tutorials
• Individual assignment
Cluster Information:
This course is delivered in a cluster called Implementing Network. It is clustered with two units of competencies which are ICTTEN513 (EEET7373C) and ICTNWK404 (COSC6195C). You must enrol in all two courses delivered in this cluster. All the learning and assessment activities will include the components of all competencies COSC6195C and EEET7373C.
Elements and Performance Criteria for ICTTEN513 (EEET7373C)
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Prepare to install the network switch |
1.1 Prepare for installation in line with site-specific safety requirements and enterprise work health and safety (WHS) processes and procedures 1.2 Notify customer to arrange site access 1.3 Document the topology of the LAN 1.4 Obtain current and future network capacity predictions according to current and future business requirements from the appropriate person 1.5 Specify the number and type of switch required, with reference to future network requirements 1.6 Specify requirements for network management and security, as prescribed by organisational policy 1.7 Select the switch and switch operating system software version with appropriate features according to required specifications |
2. Install and configure the network switch |
2.1 Assemble, rack mount and connect switch and peripherals according to manufacturer’s requirements 2.2 Connect user to access points using cable that meets appropriate standard 2.3 Establish a valid network connection with other network devices 2.4 Configure a network internet protocol (IP) address for the switch 2.5 Install or configure simple network management protocol (SNMP) agent software, on each switch, to collect network traffic data for the management information base (MIB) from that segment of the network and relay it to the management console 2.6 Install and configure SNMP management console software on a computer designated to be the network manager’s main console, to collect network traffic data from the switch acting as agents 2.7 Manually configure user access ports of the switch for speed and full or half-duplex operation |
3. Test the network switch and reconfigure the network |
3.1 Test the switch and other network devices according to manufacturer’s requirements and organisational guidelines 3.2 Test to ensure connectivity across the network 3.3 Modify the network to verify SNMP management software 3.4 Make adjustments to the network, depending on test and troubleshooting results |
4. Complete documentation and clean worksite |
4.1 Tabulate test results and complete all user reports 4.2 Complete report and notify client of network status 4.3 Clean up and restore worksite to client’s satisfaction 4.4 Secure sign-off from appropriate person |
Elements and Performance Criteria for ICTNWK404 (COSC6195C)
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Specify the operation of a data network |
1.1 Identify the various network elements 1.2 Use the open system interconnections (OSI) and transmission control protocol, or internet protocol (TCP/IP), models to explain how data flows in a network 1.3 Define the purpose, and basic operation, of the protocols in the OSI and TCP/IP models 1.4 Identify common network problems at layers 1, 2, 3 and 7, using a layered model approach |
2. Implement a small switched network |
2.1 Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts 2.2 Identify the network segmentation, basic traffic management and switching requirements 2.3 Perform, save and verify the initial switch configuration tasks 2.4 Verify the network status and switch the operation using basic utilities 2.5 Implement and verify the basic security for a switch |
3. Implement an IP addressing scheme and IP services to meet network requirements |
3.1 Specify the need and role of addressing in a network 3.2 Create and apply an addressing scheme to a network 3.3 Assign and verify valid IP addresses to hosts, servers and networking devices in a local area network (LAN) environment 3.4 Specify the operational requirements of private and public IP addressing 3.5 Implement static and dynamic addressing services for hosts in a LAN environment 3.6 Enable the network address translation (NAT) for a small network, with a single internet service provider (ISP) and connection, and verify the operation 3.7 Configure the dynamic host configuration protocol (DHCP) on a router |
4. Implement a small routed network |
4.1 Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts 4.2 Research and select a basic router 4.3 Perform, save and verify basic router configuration tasks 4.4 Configure and verify, a classless routing protocol 4.5 Verify the device configuration and network connectivity, using basic utilities 4.6 Implement the password, and physical security |
5. Implement and verify WAN links |
5.1 Research different methods for connecting to a WAN 5.2 Configure and verify, the basic WAN serial connection |
6. Troubleshoot a small enterprise branch network |
6.1 Identify and resolve, common switched network issues 6.2 Identify and correct, IP addressing issues 6.3 Troubleshoot DHCP and NAT on a router 6.4 Identify and resolve, common routing problems 6.5 Troubleshoot basic WAN connection problems |
Teaching Schedule
The proposed teaching schedule for the two clustered competencies (ICTNWK404, ICTTEN513) is detailed below:
Week No. |
Topics |
Performance Criteria |
1 |
Networking Reference Model |
ICTNWK404 1.1, 1.2, 1.3, 1.4 |
2 |
Physical and Logical Topologies |
ICTTEN513 1.1, 1.2, 1.3, 1.4, 1.5 |
3 |
Understanding Switches and Cabling Types |
ICTTEN513 1.6, 1.7, 2.1, 2.2, 2.3, 2.4 |
4 |
Switchport Security and securing local and remote access to switches |
ICTNWK404 2.1, 2.3, 2.4, 2.5, 4.6 ICTTEN513 1.6 |
5 |
VLANs (How to apply them to switches) |
ICTNWK404 4.1, 2.2 ICTTEN513 1.3, 3.2 |
6 |
SNMP and Testing Switch Ports |
ICTTEN513 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.4 |
7 |
Inter-VLAN Routing |
ICTNWK404 4.1, 4.2, 4.3, 2.2 |
8 |
Variable Length Subnetting Mask (VLSM) |
ICTNWK404 3.1, 3.2, 3.3 |
9 |
Dynamic Host Configuration Protocol (DHCP) |
ICTNWK404 3.7 |
10 |
NAT and PAT |
ICTNWK404 3.4, 3.5, 3.6, 3.7, 5.1, 5.2 |
11 |
Routing Protocols |
ICTNWK404 4.1, 4.2, 4.3, 4.4, 4.5 |
12 |
Troubleshooting Techniques |
ICTNWK404 6.1, 6.2, 6.3, 6.4, 6.5 |
13 |
Product Assessment Review |
ICTTEN513 4.1, 4.2, 4.3, 4.4 |
14 |
Practical Assessment Review |
|
15 |
Knowledge Assessment Review |
|
16 |
Assessment Review |
|
17 |
Assessment Review |
|
18 |
Final Resubmissions (if available) |
|
Student directed hours involve completing activities such as reading online resources, assignments, individual student/teacher course-related consultation. Students are required to self-study the learning materials and complete the assigned out of class activities for the scheduled non-teaching hours. The estimated time is minimum 60 hours outside the class time.
Learning Resources
Prescribed Texts
References
Other Resources
None
Overview of Assessment
Students must pass each of the following assessment tasks to demonstrate competent.
Task 1: Assignment Task 2: Practical Task 3: Knowledge Quiz
Assessment Mapping Matrix
These tasks assesses the following Course Learning Outcomes (CLOs):
Assessments |
Assessment 1 |
Assessment 2 |
Assessment 3 |
1.1 |
|
X |
|
1.2 |
|
X |
|
1.3 |
|
X |
|
1.4 |
|
X |
|
2.1 |
X |
X |
|
2.2 |
X |
X |
X |
2.3 |
X |
|
X |
2.4 |
X |
|
X |
2.5 |
X |
|
|
3.1 |
|
X |
X |
3.2 |
|
X |
X |
3.3 |
|
X |
X |
3.4 |
|
X |
X |
3.5 |
|
X |
|
3.6 |
|
X |
X |
3.7 |
X |
X |
X |
4.1 |
X |
X |
|
4.2 |
X |
X |
|
4.3 |
|
X |
X |
4.4 |
X |
|
X |
4.5 |
X |
|
X |
4.6 |
X |
|
X |
5.1 |
|
X |
|
5.2 |
|
X |
|
6.1 |
|
X |
|
6.2 |
|
X |
X |
6.3 |
|
X |
X |
6.4 |
|
X |
X |
To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.
Assessment Tasks
- Assignment
This assessment will involve a co-assessment of two (2) courses, viz.:
ICTTEN513 - Install, configure and test a local area network switch
ICTNWK404 – Install, operate and troubleshoot a small enterprise branch network
- Practical Assessment
This assessment will involve a co-assessment of two (2) courses, viz.:
ICTTEN513 - Install, configure and test a local area network switch
ICTNWK404 – Install, operate and troubleshoot a small enterprise branch network
-
Knowledge Quiz Assessment
This assessment will involve a co-assessment of two (2) courses, viz.:
ICTTEN513 - Install, configure and test a local area network switch
ICTNWK404 – Install, operate and troubleshoot a small enterprise branch network
This course is graded as Competent or Not Yet Competent
Assessment Matrix
Assessment vs EEET7373C Elements & Performance Criteria
| Assessments | Assessment 1 | Assessment 2 | Assessment 3 |
| 1.1 | X | X | |
| 1.2 | X | X | |
| 1.3 | X | X | |
| 1.4 | X | ||
| 1.5 | X | X | |
| 1.6 | X | ||
| 1.7 | X | ||
| 2.1 | X | ||
| 2.2 | X | ||
| 2.3 | X | ||
| 2.4 | X | X | X |
| 2.5 | X | X | |
| 2.6 | X | ||
| 2.7 | X | ||
| 3.1 | X | X | |
| 3.2 | X | X | X |
| 3.3 | X | ||
| 3.4 | X | X | |
| 4.1 | X | ||
| 4.2 | X | ||
| 4.3 | X | ||
| 4.4 | X |
Assessment vs COSC6195C Elements & Performance Criteria
| Assessments | Assessment 1 | Assessment 2 | Assessment 3 |
| 1.1 | X | ||
| 1.2 | X | ||
| 1.3 | X | ||
| 1.4 | X | ||
| 2.1 | X | X | |
| 2.2 | X | X | X |
| 2.3 | X | X | |
| 2.4 | X | X | |
| 2.5 | X | ||
| 3.1 | X | X | |
| 3.2 | X | X | |
| 3.3 | X | X | |
| 3.4 | X | X | |
| 3.5 | X | ||
| 3.6 | X | X | |
| 3.7 | X | X | X |
| 4.1 | X | X | |
| 4.2 | X | X | |
| 4.3 | X | X | |
| 4.4 | X | X | |
| 4.5 | X | X | |
| 4.6 | X | X | |
| 5.1 | X | ||
| 5.2 | X | ||
| 6.1 | X | ||
| 6.2 | X | X | |
| 6.3 | X | X | |
| 6.4 | X | X | |
| 6.5 | X | X |
Other Information
Credit Transfer and/or Recognition of Prior Learning (RPL):
You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:
- Relevant
- Current
- Satisfies the learning/competency outcomes of the course
Please refer to http://www.rmit.edu.au/students/enrolment/credit to find more information about credit transfer and RPL
Study and learning Support:
Study and Learning Centre (SLC) provides free learning and academic development advice to you.
Services offered by SLC to support your numeracy and literacy skills are:
- assignment writing, thesis writing and study skills advice
- maths and science developmental support and advice
- English language development
Please Refer http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and learning Support
Equitable Learning Services (ELS):
If you are suffering from long-term medical condition or disability, you should contact Equitable Learning Services (ELS) to seek advice and support to complete your studies.
Please refer to https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services to find more information about services offered by Equitable Learning Services (ELS).
Late submission:
If you require an Extension of Submittable Work (assignments, reports or project work etc.) for 7 calendar days or less (from the original due date) and have valid reasons, you must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager.
The application must be lodged no later than one working day before the official due date. You will be notified within no more than 2 working days of the date of lodgment as to whether the extension has been granted.
If you seek an Extension of Submittable Work for more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date.
Submittable Work (assignments, reports or project work etc.) submitted late without approval of an extension will not be accepted or marked.
Special consideration:
Please Refer http://www.rmit.edu.au/students/specialconsideration to find more information about special consideration
Plagiarism:
Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.
Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism.
Other Information:
All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.
Course Overview: Access Course Overview