Course Title: Communicate information
Part B: Course Detail
Teaching Period: Term2 2022
Course Code: EMPL5989C
Course Title: Communicate information
Important Information:
Please note that this course may have compulsory in-person attendance requirements for some teaching activities.
To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.
Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.
Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus
Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.
School: 520T Future Technologies
Campus: City Campus
Program: C4408 - Certificate IV in Cyber Security
Course Contact: Luke Eberbach
Course Contact Phone: +61 3 9925 4381
Course Contact Email: luke.eberbach@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Ayesha Falki
Email:ayesha.falki@rmit.edu.au
Trevor Stone
Email:trevor.stone@rmit.edu.au
Nominal Hours: 30
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
NIL
Course Description
This unit describes a participant’s skills and knowledge required to communicate in the workplace within the Resources and Infrastructure Industries.
This unit is appropriate for those working in operational roles.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
RIICOM301D Communicate information |
Element: |
1 Plan and prepare to communicate information |
Performance Criteria: |
1.1 Access, interpret and apply communication documentation and ensure the work activity is compliant 1.2 Identify the means of communication available to share information 1.3 Determine what needs to be communicated and the intended audience requirements 1.4 Determine the barriers to communication and how any problems can be solved |
Element: |
2 Communicate information verbally |
Performance Criteria: |
2.1 Analyse and clarify the purpose of the verbal communication with the other parties 2.2 Adopt a verbal communication style to match the communication purpose and audience 2.3 Deliver information verbally to others in English that is clear, concise and explicit 2.4 Verify the information is received by others to ensure it has been received accurately and understood 2.5 Listen carefully and intently to oral information that is received from others 2.6 Confirm accuracy of information received with the speaker |
Element: |
3 Communicate information in writing |
Performance Criteria: |
3.1 Analyse and confirm the purpose or objective of the written communication 3.2 Format and present the document according to current Industry and enterprise practice 3.3 Organise the document logically so it is structured and balanced according to the purpose, audience and context 3.4 Written language is applicable to the communication purpose and audience 3.5 Written information is clear, succinct and explicit 3.6 Conclusions reached are logically justified and reflect the purpose of the written communication 3.7 Effectively complete preparation and the communication process within any specified time frame |
Element: |
4 Achieve meeting outcomes |
Performance Criteria: |
4.1 Prepare for the meeting and ensure all requirements are covered in a timely and effective manner 4.2 Clarify the purpose of the meeting with all of those participating 4.3 Conduct the meeting effectively and address objectives and required outcomes 4.4 Record accurately the outcomes of the meeting and promptly provide minutes of the meeting to all participants 4.5 Document accurately all required action flowing from decisions reached at the meeting 4.6 Notify promptly persons responsible for implementing action from decisions at the meeting and confirm in writing details of the required action 4.7 Take appropriate follow-up action to ensure that all decisions of the meeting are acted upon as required |
Element: |
5 Make a presentation |
Performance Criteria: |
5.1 Identify and clarify the purpose of the presentation and confirm with the intended audience 5.2 Organise the information to be communicated using contemporary structures, techniques and practices 5.3 Identify, evaluate and select the media resources available to use for the presentation 5.4 Organise and prepare structured and coherent presentation aids in advance 5.5 Check resources and presentation aids prior to the presentation to ensure that they are functioning properly 5.6 Make the presentation as planned, providing appropriate responses to the reactions and feedback from the audience 5.7 Evaluate the outcomes of the presentation and act upon the findings |
Element: |
6 Participate in negotiations |
Performance Criteria: |
6.1 Make adequate preparation and planning for the negotiation 6.2 Select a suitable negotiation strategy in accordance with the purpose, including the location, time and approach to be taken 6.3 Conduct negotiations in accordance with the planned approach 6.4 Review negotiation outcomes in terms of desired outcomes of the parties and initiate suitable further action, if required 6.5 Follow-up actions arising from the negotiations, including further discussions with the parties, if necessary 6.6 Document outcomes of the negotiation |
Learning Outcomes
Refer to Elements
Details of Learning Activities
This unit describes a participant’s skills and knowledge required to communicate in the workplace within the Resources and Infrastructure Industries.
Teaching Schedule
Semester 2 2022 | |||
Week |
Topics |
Learning Materials and Activities |
Assessment |
Week 1 4 July |
Introduction to the Course including: |
Introduction to communicate information. Understanding importance of communication while planning,identifying barriers and preparing workplace activities. Overview of meeting minutes. Class Activities: Activity 1: Skills of good communicator. Activity 2: Formal and informal communication.
|
|
Week 2 11 July |
GATHER & ORGANISE INFORMATION |
Review of week 1 topics. Understanding the need to gather and organise information in workplace. Class activities: Activity 3: Case study on gathering relevant information. Activity 4: Application of communication style knowledge .
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|
Week 3 18 July |
RESEARCH AND ANALYSE INFORMATION |
Review of week 2. Purpose of research will be discussed. Research Strategy. Data Analysis Use of Boolean Operators and other search tools. Assumptions and Conclusions. Class activities: Activity: Information gathering tools used in workplace |
|
Week 4 25 July |
PRESENT INFORMATION |
Present Recommendations. Structure and Format reports. Report and distribute research findings. |
|
Week 5 1 Aug |
COMMUNICATE INFORMATION IN WRITING |
Discussion on Written Communication. Activity : Recognising communication attitudes. Activity :Research activity on information recording systems in workplace. |
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Week 6 8 Aug |
NEGOTIATION STRATEGY |
Negotiation Strategy/Technique. Negotiation Requirements.
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|
Week 7 15 Aug |
MEETINGS & OUTCOME |
Preparing for meeting. Conducting meeting. Meeting minutes. Follow up action. |
|
Week 8 22 Aug |
INFORMATION STORAGE STRATEGY |
Basic concepts on Information storage. |
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Mid-Semester Break (29 August - 4 September) |
|
Week 9 5 Sep |
REPORT REQUIREMENTS |
Basic concepts of writing a report.
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|
Week 10 12 Sep |
REVISION |
Revision |
Assessment Task 1 Due this week. |
Week 11 19 Sep |
ASSESSMENT 2 |
Assessment 2: Handed over and explained. |
|
Week 12 26 Sep |
EFFECTIVE WAYS TO RUN TEAM MEETING. |
Discussion on conducting a Team meeting. |
|
Week 13 3 Oct |
NOTICE,AGENDA & TEAM MEETINGS. |
Discussions on creating notice and agenda. |
|
Week 14 10 Oct |
PREPARATION FOR PRESENTATION |
Preparation for presentations. |
Assessment Task 2 due this week. |
Week 15 17 Oct |
ASSESSMENT 3 PRESENTATIONS |
Students assessment presentations in this week. |
|
Week 16 24 Oct
|
ASSESSMENT 3 PRESENTATIONS continued... |
Students assessment presentations in this week. |
Assessment Task 3 due this week. |
Week 17 31 Oct & Week 18 7 Nov
|
RE-SUBMISSIONS |
Re-submissions. |
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Assessment 1: Plan and Prepare to Communicate Research Findings
Assessment 2: Written Presentation of Research Findings
Assessment 3: Meeting, Presentation and Negotiation Demonstration
These tasks assesses the following Course Learning Outcomes (CLOs):
Assessment Mapping Matrix
Elements/Performance Criteria |
Assessment 1 |
Assessment 2 |
Assessment 3 |
1.1 |
X |
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1.2 |
X |
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1.3 |
X |
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1.4 |
X |
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2.1 |
X |
X |
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2.2 |
X |
X |
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2.3 |
X |
||
2.4 |
X |
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2.5 |
X |
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2.6 |
X |
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3.1 |
X |
X |
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3.2 |
X |
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3.3 |
X |
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3.4 |
X |
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3.5 |
X |
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3.6 |
X |
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3.7 |
X |
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4.1 |
X |
X |
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4.2 |
X |
X |
X |
4.3 |
X |
||
4.4 |
X |
||
4.5 |
X |
||
4.6 |
X |
||
4.7 |
X |
X |
|
5.1 |
X |
||
5.2 |
X |
||
5.3 |
X |
X |
|
5.4 |
X |
||
5.5 |
X |
||
5.6 |
X |
||
5.7 |
X |
||
6.1 |
X |
||
6.2 |
X |
X |
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6.3 |
X |
||
6.4 |
X |
||
6.5 |
X |
||
6.6 |
X |
Assessment Tasks
Assessment 1: Plan and Prepare to Communicate Research Findings.
Assessment 2: Written Presentation of Research Findings.
Assessment 3: Meeting, Presentation and Negotiation Demonstration.
Assessment Matrix
Other Information
Competency requirements and Grading:
To be deemed competent you must demonstrate an understanding of all elements of a competency. Assessment methods have been designed to measure achievement of each competency in a flexible manner over multiple tasks.
You will be advised that you are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. Observation of You performing work is used to confirm competency.
Grading available are:
Grade level Competency Level
CA Competency Achieved -The learner will be able to apply facts, rules and standard solutions to achieve a predictable task or solve a problem.
NYC Not Yet Competent
-Although the learner exhibits access to a limited range of facts and rules, the learner has difficulty applying these facts and rules to a familiar task.
DNS: Did not submit assessment.
Assessment Submission:
All submissions are to be made on canvas online.
Late submission:
If you require an Extension of Submittable Work (assignments, reports or project work etc.) for 7 calendar days or less (from the original due date) and have valid reasons, you must complete and
Lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager.
The application must be lodged no later than one working day before the official due date. You will be notified within no more than 2 working days of the date of lodgement as to whether the extension has been granted.
If you seek an Extension of Submittable Work for more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date.
Assignments submitted late without approval of an extension will not be accepted or marked.
Refer to RMIT University Policies and Procedures, verify for most recent version.
Special consideration:
Please refer https://www.rmit.edu.au/students/my-course/assessment-results/special-consideration-extensions/special-consideration to find more information about special consideration.
Plagiarism:
Plagiarism may occur in oral or written presentations. Plagiarism is the presentation of another person’s work, idea or creation as one’s own; without appropriate referencing. Plagiarism is not acceptable. The use of another person’s work or ideas must be acknowledged. Failure to do so may result in charges of academic misconduct, which may result in cancellation of results and exclusion from your course.
Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism
Other Information:
All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.
Course Overview: Access Course Overview