Course Title: Work with diverse people

Part B: Course Detail

Teaching Period: Term1 2023

Course Code: GEDU6077C

Course Title: Work with diverse people

School: 535T Social Care and Health

Campus: City Campus

Program: C4411 - Certificate IV in Tertiary Preparation

Course Contact: Jade Cusworth

Course Contact Phone: +61 3 9925 8382

Course Contact Email: jade.cusworth@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Sally Armstrong Educator

sally.armstrong@rmit.edu.au

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no pre­requisites or corequisites for this unit of competency

Course Description

This course describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. 

 

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	CHCDIV001 Work with diverse people
Element:	1. Reflect on own perspectives
Performance Criteria:	1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness
Element:	2. Appreciate diversity and inclusiveness, and their benefits
Performance Criteria:	2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all
Element:	3. Communicate with people from diverse backgrounds and situations
Performance Criteria:	3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs
Element:	4. Promote understanding across diverse groups
Performance Criteria:	4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required

Learning Outcomes

Skills development is supported by lectures on theory and underpinning knowledge, classroom discussions, group work, research and reflective practice.

On completion of this course you should be able to:

1. Reflect on own perspectives
2. Appreciate diversity and inclusiveness, and their benefits
3. Communicate with people from diverse backgrounds and situations
4.  Promote understanding across diverse groups

Details of Learning Activities

How the course will be delivered

This course will be delivered  face to face and online in collaborate ultra with supporting learning material on CANVAS.

Please refer to myRMIT and myTimetable to be organised for Week 1 and locating classes .

Time Expectation

It is expected that students allocate time to this to complete the self paced parts of this course .

 

Teaching Schedule

Week 1 face-to-face at RMIT's City Campus	Concepts and definitions of diversity Biases Introduction to reflective practice Human Rights & diversity Legislation and diversity Cultural awareness, cultural safety & cultural competence Social impacts of diversity in Australia
Week 2 ONLINE CLASS	The diversity of Aboriginal and Torres Strait Islander cultures Family and kinship structures 1967 and 1975 (racial discrimation act) social, political and economic issues affecting Aboriginal and/or Torres Strait Islander people Intergenerational trauma Communication and diversity (includes verbal and non verbal strategies/skills) Barriers to communication	ONLINE Self paced learning with Collaborate session
Week 3-5 ONLINE CLASS	Resolving conflict Working in difficult situations   Assessment work	AT1 Knowledge questions AT2 3 Client interactions AT3 Structured reflection ONLINE Self paced learning with Collaborate session
Week 6  FACE TO FACE	Review & Reflect  Assessment work	AT2 3 Client interactions AT3 Structured reflection
Week 7 -9   ONLINE and FACE to FACE   Student allocated time to attend for assessment.	Inclusive workplaces Resources to support a positive understanding of diversity	AT 1 Knowledge questions   AT2 3 Client interactions
Week 9-13 Whole class FACE to  FACE	Concepts and definitions of diversity Biases Introduction to reflective practice Human Rights & diversity Legislation and diversity Cultural awareness, cultural safety & cultural competence Social impacts of diversity in Australia The diversity of Aboriginal and Torres Strait Islander cultures Family and kinship structures 1967 and 1975 (racial discrimation act) social, political and economic issues affecting Aboriginal and/or Torres Strait Islander people Intergenerational trauma Communication and diversity (includes verbal and non verbal strategies/skills) Barriers to communication	AT1 Knowledge questions AT2 3 Client interactions
Week 14-16   ONLINE CLASS	The diversity of Aboriginal and Torres Strait Islander cultures Family and kinship structures 1967 and 1975 (racial discrimation act) social, political and economic issues affecting Aboriginal and/or Torres Strait Islander people Intergenerational trauma Communication and diversity (includes verbal and non verbal strategies/skills) Barriers to communication   Resolving conflict Working in difficult situations Inclusive workplaces Resources to support a positive understanding of diversity Assessment work	AT1 Knowledge questions AT2 3 Client interactions AT3 Structured reflection
Week 17-18   FACE TO FACE RESUBMITS	Review & Reflect  Assessment work	AT2 3 Client interactions    RESUBMITS AT3 Structured reflection

   

Learning Resources

Prescribed Texts

References

Other Resources

There are no textbooks required.

Other resources can be found in the RMIT library.

Overview of Assessment

Assessment Tasks- 

You must demonstrate Performance and Knowledge Evidence of the unit in order to be deemed competent. 
Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.

Assessment Task 1: Client interaction

Assessment Task 2: Client interaction

Assessment Task 3: Client interaction

Assessment Task 4: Case studies.

Competency based training requires you to be in attendance in order for assessment to be undertaken.

Feedback will be provided throughout the semester in class and/or online discussions.

Assessment Tasks

Roleplays 3 Client Interactions	To Be submitted on canvas in MP4 Video format.
Knowledge Questions	100%

Assessment Matrix

Roleplays 3 client interactions	Competent/Not Yet Competent (1 resubmit allowed)
Knowledge Questions	100% ( 1 resubmit  allowed)

Other Information

If due to illness or other unforeseen circumstance, you are unable to attend on the due date of an assessment (e.g. test, examination, oral, etc.) OR you do attend, but your performance has been affected, you may submit an APPLICATION FOR SPECIAL CONSIDERATION within 2 working days of the due date. If Special Consideration is granted, you will be given the opportunity to complete/repeat the assessment task at a later date. For advice on this application please visit www.rmit.edu.au/students/specialconsideration  or speak to your Program Coordinator.

If due to illness or other unforeseen circumstance, you are unable to submit by the due date (e.g. assignment, report, project etc.): you may submit an APPLICATION FOR EXTENSION OF TIME FOR SUBMISSION OF ASSESSABLE WORK for an extension of time of up to seven (7) calendar days or less. This must be lodged with the Program Coordinator 1 working day before the original due date. If granted, you will have the opportunity to submit up to 7 days later than the original due date. For advice on this application please visit www.rmit.edu.au/students/assessment/extension or speak to your Program Coordinator.

RESUBMISSIONS: Only one resubmission per assessment is permitted unless otherwise stated and resubmissions are at the discretion of the teacher and coordinator and are not automatically granted.

You are expected to prepare all assignments and other written work in a professional manner. More information on general academic study and writing skills can be found on the “Learning Lab” http://emedia.rmit.edu.au/learninglab/ . All work submitted for assessment must be submitted electronically unless otherwise advised.

Students must keep a copy of all submitted assessments including electronic copies.
APA  style is used for all referencing and for bibliography.
RMIT University has a strict policy on academic integrity and plagiarism and. Please refer to the website for more information on this policy. www.rmit.edu.au/students/academic-integrity  

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.
Your rights and responsibilities as a student can be found at http://www1.rmit.edu.au/students/rights-and-responsibilities  
This course assessment conforms to RMIT assessment principles, regulations, policies and procedures which are described and referenced at www.rmit.edu.au/students/assessment  

Course Overview: Access Course Overview