Course Title: Recognise and respond to crisis situations

Part B: Course Detail

Teaching Period: Term2 2023

Course Code: HWSS6071C

Course Title: Recognise and respond to crisis situations

School: 535T Social Care and Health

Campus: City Campus

Program: C4423 - Certificate IV in Mental Health

Course Contact: Chris Walters

Course Contact Phone: +61399258268

Course Contact Email: chris.walters@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 45

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services.

 

This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	CHCCCS019 Recognise and respond to crisis situations
Element:	1. Identify imminent crisis situations
Performance Criteria:	1.1 Recognise and respond to signs indicating that there may be safety issues for people 1.2 Consider indicators from direct and indirect communications that suggest the presence of safety issues 1.3 Ask directly about safety issues whenever there are grounds for concern, and take immediate action based on organisation’s procedures
Element:	2. Address immediate safety concerns
Performance Criteria:	2.1 Listen empathetically to details of current crisis situation 2.2 Affirm and strengthen links to safety and living 2.3 Provide structure and strategies for dealing with the immediate crisis through enabling thoughts and behaviours 2.4 Balance collaboration and direction according to the person’s current capacity for decision-making and coping 2.5 Identify and agree actions to reduce immediate danger and risk to others, including mobilisation of emergency assistance as required 2.6 Confirm that actions are legal, ethical, consistent with organisation policy and meet duty of care requirements 2.7 Seek advice or assistance from supervisor as required
Element:	3. Provide referral for crisis intervention support
Performance Criteria:	3.1 Empower person to make informed choices about further help 3.2 Explore possible barriers to seeking or accepting help and develop responses 3.3 Develop a plan with the individual that includes agreed first steps to access and use informal supports and professional help 3.4 Refer to appropriate professionals as required 3.5 Complete and maintain accurate documentation
Element:	4. Care for self
Performance Criteria:	4.1 Recognise and minimise risks to self associated with crisis support 4.2 Identify and respond to the need for supervision and debriefing

Learning Outcomes

This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to effectively in the above elements.  

Details of Learning Activities

There will be a range of learning activities to engage students with course material to develop skills, knowledge and understanding to recognise and respond to crisis situations. The learning activities will be interactive and will include: group work activities, peer learning, discussions, case studies, reflective learning, quizzes and practice learning exercises.

Teaching Schedule

CHCCCS019

Semester 2 - 2023	Course Schedule: Recognise and respond to crisis situations
Week	Topic	Assessment
Week 1	Understanding mental distress  Recognising crisis situations  Legal, ethical and duty of care requirement's  Organisational policies and procedures
Week 2	Responding  Preparing for action  Situational assessment
Week 3	Provide aid in a range of scenarios  Choice making  Barriers to seeking help  Referral networks
Week 4	Safety planning  Keeping accurate records  Vicarious trauma  Self-care  Supervision and debriefing	Assessment Task 1
Week 5	Assessment task 2 role play practice
Week 6	Assessment task 2 Role Plays
Week 7	Assessment Task 2 Role Plays	Assessment Task 2
Week 8	Unit catch up and Review

Learning Resources

Prescribed Texts

References

Other Resources

Overview of Assessment

There are four individual assessment tasks consisting of short answer questions, case studies and role plays. 

In order to achieve competency in this unit, you must be marked as satisfactory for each assessment task.

Students are allowed two submissions per assessment.  Any further resubmissions is at the discretion of the teacher and coordinator.

Assessment tasks include:   

Task 1: Case Study scenario  

Task 2: Case Study scenario

Task 3: Knowledge assessment  

Task 4: Role Play 

 

Assessment Tasks

Assessment Task 1: This assessment requires students to complete short answer knowledge questions to consolidate and demonstrate knowledge, understanding and learning from this unit.

Assessment Task 2: This assessment requires students to adopt the role of a Mental Health Worker and complete role plays for 3 clients to demonstrate learning, knowledge and skills of recognising and responding to crisis situations to people who are experiencing suicide risk. There are also written tasks and verbal questions you need to complete as part of this assessment. 

Assessment Matrix

The assessment matrix is located in Canvas, at the end of each assessment task.

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: http://www.rmit.edu.au/students

Course Overview: Access Course Overview