Course Title: Work collaboratively in the ICT industry

Part B: Course Detail

Teaching Period: Term1 2024

Course Code: GEDU6202C

Course Title: Work collaboratively in the ICT industry

School: 520T Future Technologies

Campus: City Campus

Program: C4424 - Certificate IV in Cyber Security

Course Contact: Jyoti Sharma

Course Contact Phone: +61 3 9925 1409

Course Contact Email: jyoti.sharma2@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Nil

Course Description

In this course you will gain the skills required to work collaboratively in virtual Information and Communications (ICT) team environments to achieve organisational objectives. It includes contributing to performance and capability within teams, participating in team activities, exchanging knowledge and skills and providing support to team members.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	ICTICT443 Work collaboratively in the ICT industry
Element:	1. Identify team protocols requirements for working collaboratively in a virtual environment
Performance Criteria:	1.1 Identify team protocols for virtual ways of working, including cyber safety protocol 1.2 Identify communication tools and technology available to support teams working collaboratively in virtual environments 1.3 Determine roles and responsibilities of team members according to team communication protocols 1.4 Determine areas to improve team protocols for working collaboratively in a virtual environment
Element:	2. Develop protocols to work collaboratively in a virtual environment
Performance Criteria:	2.1 Review technology utilised to support teams working collaboratively in virtual environments 2.2 Develop protocols to share knowledge collaboratively in a virtual environment according to work details and team objectives 2.3 Develop cyber security protocols in accordance with organisational cyber security procedures
Element:	3. Review compliance with protocols to work collaboratively in a virtual environment
Performance Criteria:	3.1 Review protocols utilised to support teams working collaboratively in virtual environments 3.2 Seek feedback from relevant personnel on team communication practices according to working collaboratively in virtual environments protocols 3.3 Determine improvements to future work protocols in virtual environments

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. 

Details of Learning Activities

This unit describes the skills required to work collaboratively in virtual Information and Communications (ICT) team environments to achieve organisational objectives. It includes contributing to performance and capability within teams, participating in team activities, exchanging knowledge and skills and providing support to team members.

Teaching Schedule

Week	Topic
1	Introduction Introduction to Project Management Basic project management concepts and terms
2	Project Teams and Team Communication Collaborative /Team Work
3	Communication Features and significance
4	Virtual Teams, Team Collaboration, Conflicts and Feedback
5	Workplace Health and Safety (WHS), Code of Conduct and Teamwork Knowledge Assessment - Released
6	Team effectiveness Stages of Team development
7	Complete Knowledge Assessment
MID – SEMESTER BREAK
8	Collaboration Tools and Team work Knowledge Assessment Due - 12 April 2024
9	Detailed discussion - Product Assessment Product Assessment - Released
10	Collaboration Tools and Protocols
11	Strategies to improve Team Collaboration
12	Product Assessment
13	Demonstration - Product Assessment
14	Demonstration - Product Assessment
15	Product Assessment -  DUE (31 May – 5.30pm)
16	Feedback/Re-submission
17	Feedback/Re-submission
18	Feedback/Re-submission

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Learning Resources

Prescribed Texts

References

Other Resources

N/A

Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral/written presentations and through the application of learned skills and insights. Full assessment briefs will be provided and can be found on CANVAS

Assessment Tasks

Assignment 1 - Knowledge Test

Assignment 2 - Product Assessment

Assessment Matrix

Element	Performance criteria
		Assessment Task 1: Online Quizzes	Assessment Task 2: Project 1	Assessment Task 3: Project 2
1. Identify team protocols requirements for working collaboratively in a virtual environment	1.1 Identify team protocols for virtual ways of working, including cyber safety protocol	X		X
1.2 Identify communication tools and technology available to support teams working collaboratively in virtual environments	X		X
1.3 Determine roles and responsibilities of team members according to team communication protocols	X		X
1.4 Determine areas to improve team protocols for working collaboratively in a virtual environment			X
2.Develop protocols to work collaboratively in a virtual environment	2.1 Review technology utilised to support teams working collaboratively in virtual environments	X		X
2.2 Develop protocols to share knowledge collaboratively in a virtual environment according to work details and team objectives	X		X
2.3 Develop cyber security protocols in accordance with organisational cyber security procedures	X		X
3. Review compliance with protocols to work collaboratively in a virtual environment	3.1 Review protocols utilised to support teams working collaboratively in virtual environments			X
3.2 Seek feedback from relevant personnel on team communication practices according to working collaboratively in virtual environments protocols	X		X
3.3 Determine improvements to future work protocols in virtual environments			X

Other Information

Assessments
To be deemed competent students must demonstrate an understanding of all aspects required
of this course and must achieve a satisfactory standard in each assessment. Assessment
methods have been designed to measure student's competency in each course over multiple
tasks.
Resubmissions
For each assessment submitted by the due date in this course students will be given feedback
within 2 weeks of the assessment submission. If you do not submit your assessment by the
due date or if your first attempt is not satisfactory you will be allowed a single resubmission
attempt for each assessment in this course. You will be provided with a new due date by your
teacher for your resubmission attempt if a resubmission is required.
Due dates
All assessment tasks will have a due date provided and published in Canvas. Assessments
submitted after the due date will not be accepted unless an extension has been provided or
special consideration has been granted.
Extensions
If you will not be able to meet the due date for an assessment you may apply to your teacher
for an extension of up to seven days by completing the Application of Time to Submit
Assessment Work Form at
https://www.rmit.edu.au/content/dam/rmit/documents/Students/Student_forms/Application-
for-extension-of-time-to-submit-work.pdf Applications for an extension of time must be
received before the due date for an assessment.
Special Consideration
If unforeseen circumstances beyond your control prevent you from submitting your work on
time you may be eligible to apply for special consideration. For further information regarding
special consideration, please refer to the RMIT Special Consideration page at
https://www.rmit.edu.au/students/student-essentials/assessment-and-results/special-
consideration

Course Overview: Access Course Overview