Course Title: Facilitate the interests and rights of clients

Part A: Course Overview

Program: C4430 Certificate IV in Disability Support

Course Title: Facilitate the interests and rights of clients

Portfolio: Vocational Education

Nominal Hours: 100

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

This unit describes the skills and knowledge required to assist clients to identify their rights, voice their needs and concerns and realise their interests, rights and needs.


Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

LAW5734C

City Campus

TAFE

535T Social Care and Health

Face-to-Face or Internet

 Term1 2024

Course Contact: Manpreet Atwal

Course Contact Phone: +61 3 9925 7932

Course Contact Email: manpreet.atwal@rmit.edu.au



Course Description

This unit applies to workers of all levels in a range of health or community services settings who provide services using a human rights based approach and have direct interaction with clients.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Completion of: CHC33021 Certificate III in Individual Support (Disability)

OR 

Completion of: CHC33015 Certificate III in Individual Support (Disability)

OR 

Completion of: CHC30408 Certificate III in Disability PLUS  the CHCSS00125 Entry to Certificate IV in Disability Support Skill Set.



National Competency Codes and Titles

National Element Code & Title:

CHCADV001 Facilitate the interests and rights of clients

Elements:

Advocate in accordance with client preferences and requests to optimise client outcomes

Facilitate the realisation of client interests, rights and needs

Provide ongoing support to clients

Review progress

Support clients making a complaint

Learning Outcomes

This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to effectively in the following elements- 

  • Facilitate the realisation of client interests, rights and needs
  • Advocate in accordance with client preferences and requests to optimise client outcomes
  • Provide ongoing support to clients
  • Support clients making a complaint
  • Review progress


Overview of Assessment

Students are given two (2) attempts for each assessment to demonstrate the required skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.