Course Title: Assess co-existing needs

Part B: Course Detail

Teaching Period: Term1 2023

Course Code: HWSS6069C

Course Title: Assess co-existing needs

Important Information:

 

 

School: 535T Social Care and Health

Campus: City Campus

Program: C5345 - Diploma of Community Services (Case Management)

Course Contact: Melinda Brown

Course Contact Phone: 9925 4580

Course Contact Email: Melinda.Brown@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This course describes the skills and knowledge required to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs

This course applies in a range of community service contexts.

This course is delivered and assessed in a cluster with:

CHCCSM005 - Develop, facilitate and review all aspects of case management

 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCCS004 Assess co-existing needs

Element:

1. Prepare for assessment

Performance Criteria:

1.1 Identify and prepare assessment tools and processes according to organisation policy and procedures

1.2 Gather existing information about the person

1.3 Seek additional information from specialists and other sources as required to determine the range of issues that may be affecting the person

1.4 Organise practical aspects of assessment in consultation with the person being assessed

1.5 Provide information about the assessment process to the person and obtain consent

Element:

3. Determine appropriate services

Performance Criteria:

3.1 Consider service delivery and referral options from strengths-based perspective

3.2 Evaluate internal capability and other service networks to determine best fit for the person

3.3 Provide the person with service information and support their decision making process

3.4 Encourage the person to advocate on their own behalf to access services

Element:

4. Complete reporting

Performance Criteria:

4.1 Document the outcomes of the assessment process according to organisation procedures

4.2 Maintain and store the person’s information according to confidentiality requirements

4.3 Provide the person’s information to other services according to consent and confidentiality requirements

Element:

5. Evaluate assessment and referral processes

Performance Criteria:


5.1 Seek feedback about assessment processes from the person and other networks

5.2 Monitor processes and their outcomes in terms of success in meeting the person’s needs

5.3 Routinely seek feedback and reflect on own performance

5.4 Use feedback and own evaluation as a basis for improving processes

Element:

2. Analyse the persons needs using a collaborative approach

Performance Criteria:

2.1 Work within scope of own role and seek assistance from colleagues and experts as required

2.2 Empower the person to identify and prioritise their own needs

2.3 Evaluate needs based on full range of relevant information

2.4 Identify and analyse complex, multiple and interrelated issues

2.5 Evaluate issues of urgency and eligibility

2.6 Assess potential risk factors for service deliver

Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

This course has a blended delivery.  Classes are delivered online with some demonstration of skill and knowledge conducted during face to face workshops (subject to Government restrictions due to Covid 19).

Learning activities will include:

Practical demonstrations
Online Discussion Forums, Groupwork and Quizzes
Analysis/critique of relevant reading material
Workshops, group discussion
Peer learning
Guest lecture/presentation
Research activities
Group activities/projects
Simulated workplace activities


Teaching Schedule

 

 Course Schedule

Case Work                                                                               

Semester 1: 2023

Week

Topic

 

Week 1

Introduction to case work and case management

  • The case management process, models and approaches to service delivery
  • Understanding the change process
  • Responsibilities, duty of care and risk

Overview of all Assessment tasks provided

Week 2 

Conducting initial intake and preparing for assessment

  • Building rapport and establishing rights, responsibilities and boundaries
  • Assessment tools, processes and documentation 
  • Identifying strengths, weaknesses, abilities and goals
  • Using assessment tools
  • Gathering valid and reliable information
  • Identifying issues of urgency

 

Week 3

Conducting assessments 

  • Assess client needs and collaborate with clients
  • Documenting information -  Client Assessment Forms
  • Seeking and applying feedback to improve practice and/or processes
  • Using a collaborative approach
  • Establishing rights, responsibilities and boundaries in practice 
  • Identifying strengths, weaknesses, abilities, goals and risk factors

Assessment 1 workshop

 

 

 

Week 4

 

 

In class assessment role-play

 

Assessment Task 1 Due


 

Week 5

Developing case plans

  • Analysing short and long term needs, taking into consideration diversity of factors
  • Developing strategies for high and low risk situations and setting targets for change
  • Determining intervention and prevention services and making referrals

 

Conducting and participating in case meetings-

 

  • Planning and progress meetings
  • Meeting policies and procedures
  • Managing meeting outcomes and follow up

 

 

Week 6

In class assessment-case planning meeting

Assessment Task 2 due

 

Week 7 

 

Organising access to services

  • Coordinating service delivery
  • Encouraging self-advocacy
  • Working with other service providers/agencies

 

 

Week 8 

In class assessment - review and closure meeting

 

Monitoring and evaluating case plans and processes

 

  • Monitoring Client progress
  • Developing and Negotiating strategies in relation to client needs and ongoing intervention.

 

Assessment Task 3 due

 

Week 9

Feedback and Unit Review

 

 

Assessment Task 4due

 

 

*Teaching schedule and topic/s covered are subject to change at teachers discretion*

 


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

This course is assessed in a cluster with Develop, facilitate and review all aspects of case management (CHCCSM005)

Assessment task 1: Role-Play

Assessment task 2: Role-play

Assessment task 3: Role-play

Assessment task 4: Short Answer Questions

You will be given two (2) attempts for each assessment to demonstrate the required knowledge and skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.


Assessment Tasks

Assessment Task 1: This assessment will require students to adopt the role of case manager and complete three role plays and written tasks. Students will assess and identify needs of 3 different clients from the provided case scenario. Student will then complete client assessment forms to document client information and needs gained from the role plays. Student will then be required to reflect on their learning to develop skills and practice improvements in working with clients and assessing needs.

Assessment Task 2: This assessment will require students to complete 3 role plays meetings with their teacher who will play the role of the workplace supervisor and complete written task. Students will prepare and plan for how they will address client needs identified from assessment one. Students will then complete a case plan and referrals for all 3 clients.

Assessment Task 3: This assessment will require students to complete 3 role plays meetings with their teacher who will play the role of the workplace supervisor and complete written task. Students will review all 3 clients progress that they have been working with through assessment task 1 and 2. Students will then complete 1 case review form and 2 closure forms following a comprehensive review of each client from the role play task.

Assessment Task 4: This assessment will require students to complete short answer knowledge questions to demonstrate knowledge, understanding and learning from this unit.

 


Assessment Matrix

The assessment matrix is located in canvas at the end of each assessment task.

 

 

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students

Course Overview: Access Course Overview