Course Title: Establish and confirm the counselling relationship
Part B: Course Detail
Teaching Period: Term1 2021
Course Code: OHTH5924C
Course Title: Establish and confirm the counselling relationship
School: 375T Vocational Design and Social Context
Campus: City Campus
Program: C5345 - Diploma of Community Services (Case Management)
Course Contact: Melinda Brown
Course Contact Phone: 9925 4580
Course Contact Email: melinda.brown@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 100
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to use a structured approach to counselling to determine, establish and confirm the nature of the counsellor client relationship according to the agency’s counselling model.
This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.
This unit is delivered and assessed in a cluster with:
CHCCSL002: Apply specialist interpersonal and counselling interview skills
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCSL001 Establish and confirm the counselling relationship |
Element: |
1. Use a structured approach to counselling |
Performance Criteria: |
1.1 Analyse existing client information prior to commencement of counselling session 1.2 Use initial session to gather additional client information as a foundation for counselling process 1.3 Select and use communication techniques that support the initial counselling session objectives 1.4 Follow a structured approach to counselling based on client needs and expectations |
Element: |
2. Establish the nature of the helping relationship |
Performance Criteria: |
2.1 Provide information that assists clients to understand the nature of the counselling service on offer 2.2 Clarify, confirm or modify client expectations of the counselling service 2.3 Identify client anxieties about the counselling process and explore with clients 2.4 Acknowledge and show respect for client’s immediate concerns 2.5 Clarify both expectations and commitment to the counselling relationship and confirm with clients 2.6 Identify indicators of client issues beyond scope of own role and report or refer according to presenting issue and organisation requirements |
Element: |
3. Confirm the helping relationship |
Performance Criteria: |
3.1 Explore options and approaches for the relationship with clients according to individual need 3.2 Agree priorities and develop a plan for counselling in collaboration with the client 3.3 Make documented agreement with the client that addresses disclosure and organisation requirements |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
This course has a blended delivery. Classes are delivered online with some demonstration of skill and knowledge conducted during face to face workshops (subject to Government restrictions due to Covid 19).
Learning Activities may include:
- practical demonstrations and practice roleplays
- online Discussion Forums, Groupwork and Quizzes
- analysis/critique of relevant reading material
- workshops, group discussion
- peer learning
- guest lecture/presentation
- research activities
- simulated workplace activities
Teaching Schedule
Course Schedule: Establish and confirm the counselling relationship & Apply specialist interpersonal and counselling interview skills/Semester 1 2021 |
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|
Week |
Topic |
Assessment Due Date |
Week 1 |
Counselling and presenting issues: - Counselling principles and the helping relationship - Scope and nature of the counselling relationship -Mandatory reporting, privacy, confidentiality and disclosure -Presenting issues, their impacts and counselling practice |
|
Week 2 |
Establishing and confirming the relationship: -Clarifying expectations and responding to anxiety about the process -Exploring options and approaches for the relationship -Agreeing on priorities and setting goals Introduce Assessment Task 2: Role Play 1 |
TBA |
Week 3 |
Counselling communication techniques and micro skills: -Effective use of body language and reflecting feelings -Questioning or probing -Paraphrasing, summarising and re-framing -Challenging and focusing |
|
Week 4 |
Counselling planning/Developing and documenting the counselling plan: -Techniques for creating a counselling plan -Making observations - Determining client’s own identified priorities -Identifying actions to achieve goals -Making agreements with the client to addresses disclosure and organisation requirements -Developing evaluation strategies Introduce Assessment Task 1: Knowledge Questions |
TBA |
Week 5 |
Conducting counselling interviews: -Implementing the interview process -Monitoring progress against plan -Integrating case-noting |
|
Week 6 |
Demonstrating counselling interview skills and techniques: -Counselling interviews assessment role plays |
|
Week 7 |
Communicate effectively: -Identifying and responding to communication barriers -Facilitating the client-Counsellor relationship through the selection and use of appropriate micro-skills -Observing and responding to non-verbal cues Introduce Assessment Task 3: Role Play 2 |
TBA |
Week 8 |
Specialised counselling interviewing skills: -Identifying points at which to use specialised counselling skills -Using specialised communication techniques to enhance client potential and growth -Identifying and responding appropriately to strong client emotional reactions |
|
Week 9 |
Demonstrating counselling interview skills and techniques: -Counselling interviews assessment role plays |
|
Week 10 |
Reflecting and evaluating practice: -Reflecting on own communication skills and relationships with clients -Implementing strategies to evaluate and improve skills -Managing bias and the impact of own values Introduce Assessment Task 4: Knowledge Questions |
TBA |
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Assessment 1 - Knowledge Questions
Assessment 2 - Roleplay
Assessment 3 - Roleplay
Assessment 4 - Knowledge Questions
Assessment Tasks
Assessment 1 - Knowledge Questions
This assessment task allows you to demonstrate your knowledge of establishing and confirming the counselling relationship, as well as applying specialist interpersonal, counselling and interview skills.
Assessment 2 - Roleplay
This Counselling Role Play assessment task has 3 parts. You will be assessed on your knowledge and skills to plan, prepare and conduct three (3) initial individual counselling sessions. You will then complete one (1) Client Consent and Contract to Treat form for each of the clients. Lastly you will create one (1) Counselling Plan for each presenting client.
Assessment 3 - Roleplay
This Counselling Role Play assessment task has 3 parts. You will be assessed on your knowledge and skills to plan, prepare and conduct three (3) follow-on individual counselling sessions. You will then be required to write case notes for each client. Lastly you will complete a Self-Reflection and Professional Development Action Plan.
Assessment 4 - Knowledge Questions
This assessment task allows you to demonstrate your knowledge of establishing and confirming the counselling relationship, as well as applying specialist interpersonal, counselling and interview skills.
Assessment Matrix
The assessment matrix is located in Canvas at the end of each assessment task.
Other Information
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: www.rmit.edu.au/students
Course Overview: Access Course Overview