Course Title: Establish and confirm the counselling relationship

Part B: Course Detail

Teaching Period: Term2 2022

Course Code: OHTH5924C

Course Title: Establish and confirm the counselling relationship

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.  

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.  

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.  

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus  

  

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.  

School: 535T Social Care and Health

Campus: City Campus

Program: C5345 - Diploma of Community Services (Case Management)

Course Contact: Melinda Brown

Course Contact Phone: 9925 4580

Course Contact Email: melinda.brown@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 100

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to use a structured approach to counselling to determine, establish and confirm the nature of the counsellor client relationship according to the agency’s counselling model.

This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.


This unit is delivered and assessed in a cluster with:

CHCCSL002: Apply specialist interpersonal and counselling interview skills 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCSL001 Establish and confirm the counselling relationship

Element:

1. Use a structured approach to counselling

Performance Criteria:

1.1 Analyse existing client information prior to commencement of counselling session

1.2 Use initial session to gather additional client information as a foundation for counselling process

1.3 Select and use communication techniques that support the initial counselling session objectives

1.4 Follow a structured approach to counselling based on client needs and expectations

Element:

2. Establish the nature of the helping relationship

Performance Criteria:

 

2.1 Provide information that assists clients to understand the nature of the counselling service on offer

2.2 Clarify, confirm or modify client expectations of the counselling service

2.3 Identify client anxieties about the counselling process and explore with clients

2.4 Acknowledge and show respect for client’s immediate concerns

2.5 Clarify both expectations and commitment to the counselling relationship and confirm with clients

2.6 Identify indicators of client issues beyond scope of own role and report or refer according to presenting issue and organisation requirements

Element:

3. Confirm the helping relationship

Performance Criteria:

3.1 Explore options and approaches for the relationship with clients according to individual need

3.2 Agree priorities and develop a plan for counselling in collaboration with the client

3.3 Make documented agreement with the client that addresses disclosure and organisation requirements


Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

This course has scheduled face-to-face classes where information is shared through explicit teaching, discussion and various teaching and learning activities. Plus, class time will also be provided for the application of learning.


Teaching Schedule

Course Schedule: Establish and confirm the counselling relationship & Apply specialist interpersonal and counselling interview skills/Semester 2 2022

Week  Topic/s Assessment Due Dates
Week 1 

Counselling and presenting issues:

- Counselling principles and the helping relationship

- Scope and nature of the counselling relationship 

-Mandatory reporting, privacy, confidentiality and disclosure

-Presenting issues, their impacts and counselling practice

Week 2

Establishing and confirming the relationship:

-Clarifying expectations and responding to anxiety about the process

-Exploring options and approaches for the relationship

-Agreeing on priorities and setting goals

Introduce Assessment Task 1: Knowledge Questions


Week 3 

Counselling communication techniques and micro skills:

-Effective use of body language and reflecting feelings

-Questioning or probing

-Paraphrasing, summarising and re-framing

-Challenging and focusing

Week 4 

Counselling planning/Developing and documenting the counselling plan:

-Techniques for creating a counselling plan

-Making observations

- Determining client’s own identified priorities

-Identifying actions to achieve goals

-Making agreements with the client to addresses disclosure and organisation requirements

-Developing evaluation strategies

TBA

Week 5

Conducting counselling interviews:

-Implementing the interview process 

-Monitoring progress against plan

-Integrating case-noting


Week 6 

Demonstrating counselling interview skills and techniques:

-Counselling interviews assessment role plays

Week 7 

Communicate effectively:

-Identifying and responding to communication barriers

-Facilitating the client-Counsellor relationship through the selection and use of appropriate micro-skills

-Observing and responding to non-verbal cues

Introduce Assessment Task 3: Knowledge Questions

TBA
Week 8

Specialised counselling interviewing skills:

 -Identifying points at which to use specialised counselling skills

 -Using specialised communication techniques to enhance client potential and growth

-Identifying and responding appropriately to strong client emotional reactions

Introduce Assessment Task 4: Role Play 2

Week 9 

Demonstrating counselling interview skills and techniques:

-Counselling interviews assessment role plays

TBA
Week 10

Reflecting and evaluating practice:

-Reflecting on own communication skills and relationships with clients

 -Implementing strategies to evaluate and improve skills

-Managing bias and the impact of own values

TBA
Week 11 

- Review and evaluate learning



Learning Resources

Prescribed Texts


References


Other Resources

N/A


Overview of Assessment

Assessment 1 - Knowledge Questions

Assessment 2  - Roleplay

Assessment 3  - Knowledge Questions 

Assessment 4 - Roleplay


Assessment Tasks

Assessment 1- Knowledge Questions

This assessment task allows you to demonstrate your knowledge of establishing and confirming the counselling relationship, as well as applying specialist interpersonal, counselling and interview skills.

Assessment 2- Roleplay 1

This Counselling Role Play assessment task has 3 parts. You will be assessed on your knowledge and skills to plan, prepare and conduct three (3) initial individual counselling sessions. You will then complete one (1) Client Consent and Contract to Treat form for each of the clients. Lastly you will create one (1) Counselling Plan for each presenting client.

Assessment 3- Knowledge Questions

This assessment task allows you to demonstrate your knowledge of establishing and confirming the counselling relationship, as well as applying specialist interpersonal, counselling and interview skills.

Assessment-Roleplay 2

This Counselling Role Play assessment task has 3 parts. You will be assessed on your knowledge and skills to plan, prepare and conduct three (3) follow-on individual counselling sessions. You will then be required to write case notes for each client. Lastly you will complete a Self-Reflection and Professional Development Action Plan.


Assessment Matrix

The assessment matrix is located in Canvas at the end of each assessment task.

Other Information

N/A

Course Overview: Access Course Overview