Course Title: Work with diverse people
Part B: Course Detail
Teaching Period: Term2 2017
Course Code: EMPL7109C
Course Title: Work with diverse people
School: 174T School of VE Engineering, Health & Science
Campus: Bundoora Campus
Program: C5365 - Diploma of Nursing
Course Contact: Leeanne Mond
Course Contact Phone: +61 3 99254837
Course Contact Email: leeanne.mond@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Program Manager : Jaye Keating
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
There are no pre-requisites for this unit of competency
Course Description
This course describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
This course applies to all workers.
This course includes a Work Integrated Learning experience in which your knowledge and skills will be applied and assessed in a real or simulated workplace context and where feedback from industry and/or community is integral to your experience.
This course includes clinical placement
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCDIV001 Work with diverse people |
Element: |
1. Reflect on own perspectives |
Performance Criteria: |
1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness |
Element: |
2. Appreciate diversity and inclusiveness, and their benefits |
Performance Criteria: |
2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all |
Element: |
3. Communicate with people from diverse backgrounds and situations |
Performance Criteria: |
3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs |
Element: |
4. Promote understanding across diverse groups |
Performance Criteria: |
4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required |
Learning Outcomes
The critical learning for this course takes place in clinical placement within the health sector and within simulations in RMIT laboratories.
As a student in this course you will be instructed in skills through demonstration, modelling and role-play. Skills development is supported by lectures on theory and underpinning knowledge, classroom discussions, group work, research and reflective practice.
On completion of this course you should be able to:
- Reflect on own perspectives
1.1 Identify and reflect on own social and cultural perspectives and biases
1.2 Work with awareness of own limitations in self and social awareness
1.3 Use reflection to support own ability to work inclusively and with understanding of others
1.4 Identify and act on ways to improve own self and social awareness
- Appreciate diversity and inclusiveness, and their benefits
2.1 Value and respect diversity and inclusiveness across all areas of work
2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness
2.3 Use work practices that make environments safe for all
- Communicate with people from diverse backgrounds and situations
3.1 Show respect for diversity in communication with all people
3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence
3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible
3.4 Seek assistance from interpreters or other persons according to communication needs
- Promote understanding across diverse groups
4.1 Identify issues that may cause communication misunderstandings or other difficulties
4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity
4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations
4.4 Address any difficulties with appropriate people and seek assistance when required
Details of Learning Activities
Learning Activities
All learning activities you will undertake within the course are designed to provide you with the skills, knowledge and attitudes required to perform to the standard expected in the health industry.
Learning activities include:
Lectures – introduce you to the key concepts within the course
Practical workshops – provide an opportunity to practise your skills in a simulated work environment
Work placement – provides you with practical experience in a nursing workplace.
Teaching Schedule
Session |
Content |
Assessment |
Semester 2 Week 1 |
what is culture introduction to Diversity Discuss on own culture - student activity |
Clinical placement research
|
Semester 2 Week 2 |
Cultural shock Video on cultural safety legal ethical aspects racism and discrimination Cultural awareness |
Clinical placement research
|
Semester 2 Week 3 |
Cultural diversity in Nursing: Revise cultural safety resourses-interpreters Reflection on cultural awareness cultural safety process and cultural competence Sexual Diversity |
Clinical placement
|
Semester 2 Week 4 |
Communication in Diversity: ineffective /inappropriate communication, strategies for positive relationships Cultural misunderstandings /conflict. |
Clinical placement reflection based on clinical placement |
Semester 2 Week 5 |
Assessment task 1 - Research assessnet and powerpoint presentation |
research
|
Semester 2 Week 7 |
SDL- Visit to the immigration Museum. Present your ticket as evidence in Lesson 7 along with your reflection. |
research placement |
Semester 2 Week 8 |
Discuss on the your experience in visiting the immigration museum in small groups of 3 and discuss the key /important points with the whole class. In small groups search articles related to cultural diversity,you are to analyse and make a reflection and discuss in class about their understanding what you can do to make a work -place accomodate all cultures. you are asked to bring your cultural food/ cultural dresses in order to share it with your class and have a discussion about t your perception about cultural diversity on completion of the unit. |
research and reflection
|
Learning Resources
Prescribed Texts
References
Other Resources
Library, learning materials provided in class, Text books ( Koutoukidis, G Stainton, K Hughson, J. (2016) Tabbners Nursing Care. Theory and Practice. (7th ed) Sydney: Elsevier).
- .
Overview of Assessment
Assessment tasks
Early Assessment Task:
Part A Research assignment Q & A
Part B Video presentation
This assessment task supports Course learning Outcomes (CLOs) 1, 2 & 4
Assessment Task 2:
Reflection based on clinical placement
This assessment task supports Course learning Outcomes (CLOs) 1, 2, 3 & 4
Assessment Task 3: Clinical placement
This assessment task supports knowledge assessment
Students are provided with an assessment overview for the course and a descriptor for each assessment task.
Feedback is provided on each assessment.
Assessment Tasks
Work in small groups of 5to design and develop a Power point presentation on working with diversity within Nursing. There will be class time where you will learn how to work effectively in groups’,
Allocating roles, dividing up tasks, managing time and making sure each member of the group contributes equally.
You will conduct research on a number of aspects of diversity and will present your findings in power point.
Write brief notes on each topic before designing the power point presentation.
Remember that when you are writing definitions or explaining concepts you should do so in your own words. If you quote references or paraphrase then you must acknowledge the source.
Each member of the group should participate in the discussion and contribute their ideas and opinions.
The Power point will be presented to Class on lesson 5 (dates may vary according to timetable)
- Definition of diversity.
- The dimensions or areas of diversity in Australia and examples of each that you might experience in nursing practice
- Laws in Australia that covers working with diverse people
- Focus on one of the laws and find out how that affects nursing practice. Give some examples
- Definition of discrimination
- What is meant by human Rights.
- What is meant by “marginalized groups”, some examples of marginalized groups in Australia
- The possible health impacts of discrimination and marginalization
- The range of attitudes in your group to various dimensions of diversity and Marginalized groups
- Why do you think understanding of cultural diversity is important in nursing profession?
Australian Human Rights Commissionhttps://www.humanrights.gov.au/education/human-rights-explained-index
Cultural Competence in the Nursing Professionhttp://www.nursetogether.com/cultural-competency-nursing-profession
Dynamics of Diversity: Becoming Better Nurses Through Diversity Awareness (Nov/Dec 2008)http://www.nsna.org/Portals/0/Skins/NSNA/pdf/Imprint_NovDec08_Feat_Jeffreys.pdf
Immigration Museum Melbournehttps://museumvictoria.com.au/immigrationmuseum/
Resources on fair and inclusive workplaceshttps://www.adcq.qld.gov.au/resources/fair-and-inclusive-workplaces
Resources for students and teachershttps://www.adcq.qld.gov.au/resources/for-students-and-teachers
Check out how to reference the books and resources you use at the RMIT Learning Labhttps://emedia.rmit.edu.au/learninglab/content/referencing
Assignment 2 – Structured Reflection based on clinical placement
You will be required to reflect on your cultural background as broken down within the following three sections:
Part A
Describe your own cultural background. Identify race or ethnicities that are part of your make-up. Outline your family’s cultural background in terms of your country of origin.
What attitudes to other cultural groups have you observed in your own family or community? Why do you think these attitudes exist?
Part B
Choose three situations (preferably from your experiences in clinical placement) in which you engage with people from diverse backgrounds. For each situation, answer the following. 200-250 words for each situation
- Describe the situation – who was involved, where & when did this take
place, what happened?
- Briefly describe the nature and characteristics of the diversity in this situation, eg religious, cultural, age etc.
- What personal beliefs, attitudes or biases did you have at the beginning of this particular situation/engagement?
- How did you feel during the engagement?
- What issues or problems arose (if any) and how did you deal with these?
- What support or resources did you use?
- What did you learn about:
- The people you were dealing with
- Your own attitudes, beliefs or biases?
- How would you do things differently next time?
Assignment 3 – Clinical placement
You will be required to satisfy the requirements of your skills observation log during your time in clinic.
You will be graded Competent or Not Yet Competent based on your assessments.
Assessment Matrix
Elements |
Performance Criteria |
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1 |
2 |
3 | |||
1. |
1.1 |
× |
× |
× |
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1.2 |
× |
× |
× |
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1.3 |
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× |
× |
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1.4 |
× |
× |
× |
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2. |
2.1 |
× |
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× |
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2.2 |
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× |
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2.3 |
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× |
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3. |
3.1 |
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× |
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3.2 |
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× |
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3.3 |
× |
× |
× |
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3.4 |
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× |
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4. |
4.1
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× |
× |
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4.2 |
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× |
× |
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4.3 |
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× |
× |
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4.4 |
|
× |
× |
Other Information
Other Information
Please refer to the RMIT Student Page for extensive information about study support, assessments, extensions, appeals and a range of other matters: http://www1.rmit.edu.au/students
Cover Sheet Sheets
You must complete a submission cover sheet for every piece of work submitted in hard copy. For every piece of work submitted online, you will complete an e-Declaration. This cover sheet or e-Declaration acknowledges that you are aware of the plagiarism implications.
Attendance
It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensure the maximum opportunity to gain competency.
Special Consideration
Use the special consideration process if your circumstances are such that you cannot fulfil assessment requirements. For example, if you are unable to complete any piece of assessment by a due date, you will need to apply for an extension.
Academic Integrity and Plagiarism
RMIT has a strict policy on plagiarism and academic integrity. Please refer to: http://www1.rmit.edu.au/students/academic-integrity for more information.
Working with Children Check (remove if not applicable)
This course requires a Working with Children Check.
Recognition of Prior Learning and Credit Transfer
If you think you have some or all of the knowledge and competencies described, please discuss the Recognition of Prior Learning and Credit Transfer options with may be available to you with your Course Coordinator: For more information go to: http://www1.rmit.edu.au/students/enrolment/credit
Course Overview: Access Course Overview