Course Title: Use digital technologies to collaborate in a work environment

Part B: Course Detail

Teaching Period: Term1 2024

Course Code: BUSM6521C

Course Title: Use digital technologies to collaborate in a work environment

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities. 

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption. 

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209. 

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus 

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance. 

School: 525T Business & Enterprise

Campus: City Campus

Program: C5404 - Diploma of Marketing and Communication

Course Contact: Nick Reynolds

Course Contact Phone: +61 3 9925 0791

Course Contact Email: nick.reynolds@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Poonam Joon

poonam.joon@rmit.edu.au

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively.

The unit applies to those who use problem-solving skills and take responsibility for adopting and promoting approaches to improve organisational operations, particularly relating to the use of digital technologies.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	BSBTEC404 Use digital technologies to collaborate in a work environment
Element:	1. Review existing digital technology use in the business
Performance Criteria:	1.1 Identify current collaborative ways of working 1.2 Assess performance of current collaborative ways of working against organisational strategies and objectives 1.3 Collate information collected through review and provide to relevant personnel as required
Element:	2. Identify opportunities to implement digital technologies for workplace collaboration
Performance Criteria:	2.1 Identify available digital technologies by accessing relevant sources of information 2.2 Seek assistance from specialist advisors, where required 2.3 Assess existing collaborative work against available and existing digital technologies 2.4 Identify opportunities and priorities for digital technology in collaborative work 2.5 Prepare a business case for implementing new digital solutions to support collaboration and seek approval, where required
Element:	3. Implement and use digital technologies to collaborate in the workplace
Performance Criteria:	3.1 Assess business goals and objectives and develop a plan to introduce new collaborative technologies 3.2 Communicate and promote key features of the plan to relevant stakeholders 3.3 Implement digital technologies according to plan and organisational requirements, policies and procedures 3.4 Organise training in digital technologies for collaboration for relevant stakeholders

Learning Outcomes

This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team.

Details of Learning Activities

This course is structures to provide you with the optimum learning experience. A range of learning activities are provided during the semester and are designed to enhance learning and understanding of the topics.

You will participate in a combination of group and individual learning activities. These activities will be provided through classroom work time and additional learning activities will be provided to you to complete outside of the scheduled class time.

A range of in class activities, case studies and independent research is included as the learning activities for this course. We expect you to participate and contribute in all scheduled learning activities.

The learning activities will also include group discussion, group problem solving activities and opportunities to practice your skills in a simulated workplace environment.

Teaching Schedule

Week number	Week beginning	Topic	Assessments
1	Feb 12	Introduction ·         Teacher, student introductions ·         Assessments and Feedback ·         Course overview ·         Assessment Tasks ·         Teams (activity) ·         Workshop	Brief all assessments and assessment overview
2	Feb 19	Legislation, Privacy Data Protection
3	Feb 26	Digital Communications Data Security
4	March 4	Collaboration Challenge BAU – Work Culture Bullying, Harassment
5	March 11	Communications Digital Tools
6	March 18	Business Cases  (SOAP)
7	March 25	Document  Sharing &   Co-authoring Email & Website	Assessment AT1 Due
8	April 8	Project Workflow Management
29 Mar - 5 Apr
9	Apr 15	Knowledge  Management
10	Apr 22	Project Management
11	Apr 29	Change Management
12	May 6	Workshop – Assessment Support and Sem-Review
13	May 13	Assessment Workshop and Presentations Collaboration	Assessment 2 In class activity PPT Slides presentation due Due in Sunday midnight
14	May 20	Assessment Workshop and Part A Bus-Presentations -	Assessment 2 In class Presentations
15	May 27	Part B Training Presentations	Assessment 2 In class Presentations
16	June 3	Assessment feedback and resubmits advice
17	June 10	Resubmits/represents

Learning Resources

Prescribed Texts

References

Other Resources

All resources available on Canvas

Overview of Assessment

Assessment Methods

Assessment methods have been designed to measure achievement of the requirements in a flexible manner over a range of assessment tasks, for example:

• direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
• review of final printed documents
• demonstration of techniques
• observation of presentations
• oral or written questioning to assess knowledge of software applications

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

• plan and implement use of digital technology to collaborate in a work environment at least once.

In the course of the above, the candidate must:

• review business use of technology for collaboration and identify opportunities, priorities and risks associated with adopting new technologies according to organisational strategies
• collect, analyse and present relevant information about digital applications
• create and present a business case to relevant stakeholders for adopting new collaborative digital technologies
• develop and communicate a plan to implement new ways of working collaboratively using digital technologies.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

• fundamentals of common digital applications, including key terms, concepts and user features
• organisational requirements, policies and procedures
• collaborative technologies and their use in a business context
• format and content of a business case in the organisation
• strategies for training and coaching in digital technologies
• organisational commercial strategy relevant to digital technologies
• key sources of information about digital applications, and options specific to the business.

Feedback

Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.

Assessment Tasks

Assessment 1
This is the first of two (2) assessments that need to be completed satisfactorily in order to be deemed competent in this
course.
This assessment will assess your skills and knowledge in identifying an organisation’s existing collaborative ways of working,
matching those ways of working against their organisational strategies and objectives, providing recommendations for
collaboration technologies that will suit the organisation’s needs and, finally, seek assistance from technology specialists.
Assessment Instructions
What
This assessment is divided into five (5) questions. You must answer each of the questions below in relation to the case study
provided in the appendix of this assessment. The questions posed simulate a workplace environment scenario, where
managers are required to reflect on existing business processes and procedures and provide recommendations for
improvements.
You are the new Marketing and Communications Coordinator hired by for a national high-end office furniture retailer called
AustraDeal to improve their communication workflows. Read the scenario in Appendix 1 for more detail and then answer
the questions below.

Assessment 2
This is the second of two (2) assessments that need to be completed satisfactorily in order to be deemed competent in this
course.
This assessment will assess your skills and knowledge in planning the implementation of new digital technology within an
organisation and promoting the technology to members of the organisation.
This assessment continues from Assessment Task 1 and the case study of AustraDeal (see Appendix 1). In assessment task
you reviewed AustraDeal’s digital communication requirements and developed a Business Case proposing the adoption of
three suitable communication technologies. In this assessment task, are required to implement the new digital technologies
and promote these within the organisation.

Assessment Matrix

Available on Canvas

Other Information

Late submissions require Special Consideration

Course Overview: Access Course Overview