Course Title: Apply communication skills in nursing practice

Part B: Course Detail

Teaching Period: Term1 2024

Course Code: NURS5411C

Course Title: Apply communication skills in nursing practice

School: 535T Social Care and Health

Campus: Bundoora Campus

Program: C5417 - Diploma of Nursing

Course Contact: Suzie Cicero

Course Contact Phone: 03 9925-1812

Course Contact Email: suzie.cicero@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Eleisha Petdro

Program Coordinator

eleisha.petdro@rmit.edu.au

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Nil

Course Description

In this course, you will learn the performance outcomes, skills and knowledge required to communicate effectively with people, families and carers, and with other healthcare professionals, in healthcare settings.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	HLTENN036 Apply communication skills in nursing practice
Element:	1. Use effective communication strategies.
Performance Criteria:	1.1. Apply principles of effective communication to facilitate communications. 1.2. Maximise opportunities to involve the person, families and carers in care and treatment. 1.3. Clarify roles and responsibilities of the multidisciplinary health care team for effective communicating situations, including clarifying own role as an enrolled nurse. 1.4. Apply respectful and empathetic communication techniques. 1.5. Use contemporary health terminology in written and verbal communications.
Element:	2. Identify and address constraints to effective communication.
Performance Criteria:	2.1. Implement strategies within scope of practice to address communication situations in accordance with organisational policies and procedures. 2.2. Identify and address the need for advocacy for the person, families and carers in care.
Element:	3. Use information technology to support communication in nursing practice.
Performance Criteria:	3.1. Use information technology to prepare, document and communicate nursing patient clinical records and reports to the multidisciplinary health care team. 3.2. Comply with organisational policies and procedures for electronic communication. 3.3. Apply organisational policies and procedures to access data for the purpose of nursing care within scope of practice. 3.4. Apply ethical and legal regulatory requirements for electronic practices. 3.5. Apply Australian Health Practitioner Regulation Agency (AHPRA) social media guidelines to own practice. 3.6. Provide information in accordance with organisational policies and procedures to enable informed decision making.
Element:	4. Lead small group discussions.
Performance Criteria:	4.1. Monitor and respond to changing group dynamics. 4.2. Clarify purpose of group meetings and manage discussion to achieve identified objectives. 4.3. Implement meeting procedures appropriate to meeting purpose. 4.4. Clarify participant roles and use communication strategies to support their effective contribution to discussion.
Element:	5. Give and receive feedback for performance improvement.
Performance Criteria:	5.1. Apply communication strategies that deliver constructive outcomes in giving and receiving feedback. 5.2. Use language in a respectful manner to give and receive feedback. 5.3. Use constructive feedback to improve own professional performance.
Element:	6. Evaluate effectiveness of communication.
Performance Criteria:	6.1. Participate in debriefing sessions following communication of situations. 6.2. Evaluate, document and report outcomes of applied communication strategies.

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. 

Details of Learning Activities

This unit is designed to be delivered in a Blended Learning mode.  Blended Learning involves learning through various modes, for example, online learning and learning in a classroom and clinical labs. 

The Blended Learning approach for this unit includes: 

• Online learning - provide you with formative feedback and facilitate your learning as you progress through your course 
• Classroom teaching - introducing you to key concepts within the course 
• Labs - provide practice and simulation 
• Clinical experience - provides you with practical experience in a nursing health care environment 
• Self directed learning -  such as reading to expand your knowledge and understanding of information delivered 

 

All learning activities you will undertake within the course are designed to provide you with the practical skills, knowledge and attitudes required to perform to the standard expected in the health industry. 

Teaching Schedule

 

Training Product Details
Course Code	HLT54121	Course Title	Diploma of Nursing
Unit Code	HLTENN044	Unit Title	Implement and monitor care for a person with Chronic health condition

 

Delivery Details
Group Name	Group Title
B24A, B24B, B24C & C24A, C24B
Unit Start Date	Unit End Date
March 2024	July 2025
Day/s	Monday	Tuesday	Wednesday	Thursday	Friday
Start Time			As per TimeTable
Finish Time			As per TimeTable

 

	Name	Email
Teacher	Thanuja Sirikonda	Thanuja.sirikonda@rmit.edu.au
Program Coordinator	Eleisha Petdro  Prem Kaur	Eleisha.petdro@rmit.edu.au prem.kaur@rmit.edu.au
Program Manager	Suzie Cicero	suzie.cicero@rmit.edu.au

 

Delivery Overview Hours
Classroom	Online	Workplace	Directed Unsupervised Activities	Other	Nominal Hours
24	12	0	0	24	60

 

Unit Details
Unit Type	ü	Core	☐	Elective	Final Result Outcome	☐	Ungraded
Pre-Requisites	None
Description	This unit describes the performance outcomes, skills and knowledge required to meet the assessed health care needs of people with chronic health conditions.
Elements
1	Identify impact of chronic health condition on a person.
2	Contribute to chronic health education and care planning.
3	Implement and evaluate nursing interventions in chronic health conditions.
4
5

 

 

 

Assessment Details

A range of assessment methods will be used to provide students the opportunity to demonstrate competence to achieve the unit requirements. This can range from:

• Questioning – either written or verbal, this method is used to assess your knowledge
• Product based – can range from written reports, work samples, presentations, product displays, projects, case studies, portfolios
• Observation – can be in real time in the workplace, through practical simulated off the job for example role plays

Student are required to demonstrate and achieve all aspects and requirements of the assessment task. Students will be assessed as Satisfactory (S) or Unsatisfactory (US). A student must achieve a satisfactory outcome for all assessment tasks prior to a final unit result outcome of Competency Achieved (CA) being recorded.

 

The assessment methods being used for this unit are outlined below:

 

Task	Method and Type	Graded / Ungraded	Due Date
Questioning	Product Based	Observation
Assessment Task -1	P			S/NYC	TBA
Assessment Task -2		P		S/NYC	TBA
Assessment Task - 3			P	S/NYC	As per CP allocation

 

Assessment Conditions

 

1. Assessment submissions, except tests and other in-class assessments, are due before midnight of the due date and can only be submitted through Canvas.

2. All written assessments must be submitted through Canvas.

3. Students are assessed as either S (satisfactory) or US (unsatisfactory) for each task. Each task explains how students are assessed.

4. Every task must be completed satisfactorily to be assessed as competent in the unit.

5. Submissions graded unsatisfactory must be resubmitted fourteen (14) days post feedback been given. IT IS THE STUDENTS RESPONSIBILITY TO CHECK CANVAS FOR ASSESSMENT RESULTS AND FEEDBACK AND RESPOND ACCORDINGLY.

6. There are two (2) attempts only for each theory-based assessment task and up to three (3) attempts for practical-based assessment tasks.

 

 

	Delivery Schedule
	Date, Week, Session	Topic, Activity, Assessment
	Week 5	Introduction to Chronic care
	Week 6	Integumentary & Musculoskeletal chronic conditions
	Week 7	Cancer
	Week 8	Respiratory & Cardiac Chronic conditions
	Week 9	Neurological Chronic conditions
	Week 9	Assessment Task -1
	Week 10	Other Chronic Conditions
	Week 11	Assessment Task - 2
	Week 12	Resit Assessments
	TBA	AT3- Clinical Placement
Theory and Practical Classroom Requirements
On occasions timetable and assessment dates may need to change. If this occurs, you will be notified.
Please check your student emails and Canvas announcements daily.
A full laboratory uniform is required for laboratory sessions. Students who are not appropriately attired will be asked to leave.
100% attendance at clinical laboratory classes is mandatory

Clinical Placement

All HLT54121 Diploma of Nursing Students must attend clinical placement. This unit requires satisfactory completion of a relevant clinical placement. Clinical placements are arranged at a variety of locations across the State. Although every effort is made to allocate each student a placement close to their home this is not always possible. Students must attend the placement allocated to them.

 

Learning Resources

Prescribed Texts

References

Other Resources

Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral/written presentations and through the application of learned skills and insights. Full assessment briefs will be provided and can be found on CANVAS.

Assessment Tasks

• Assessment Task-1 Knowledge Assessment

This assessment task allows you to demonstrate your knowledge required to contribute to the care of a person with chronic health problems by performing nursing interventions that support the person’s needs and assist them in maintaining an optimal lifestyle.

• Assessment Task-2 Simulation Assessment

This practical assessment will allow you to demonstrate your:

• • Knowledge of certain chronic health conditions in relation to the case scenario
  • Ability to develop a nursing care plan
  • Ability to analyse health information and the clinical presentation of a person to reach an accurate conclusion on possible nursing interventions related to their chronic health problems.

 

• Assessment Task-3: Clinical Placement

Assessment Matrix

Other Information

Student Attendance 

All students are required to: 

• Attend and participate appropriately in all activities scheduled. 
• Complete pre-class preparation – e.g., recommended reading and learning activities on Canvas. 
• Study all material provided to maximise chances of meeting the Unit's objectives. 
• Meet the 80% attendance requirement for lectures. Evidence in the form of a medical certificate or statutory declaration must be provided if one cannot attend. It will be the student's responsibility to 'catch up'. It is the student's responsibility to seek assistance from their educator. 
• All students must demonstrate 80% engagement with the learning resources provided. This includes but is not limited to the Canvas practice knowledge quizzes, which must be completed on time. Canvas analytics will be used to identify student engagement.  This can affect student progression. 
• All students must meet the 100% attendance requirement for practical sessions. Evidence in the form of a medical certificate or statutory declaration must be provided if one cannot attend to qualify for a make-up session. The 'make-up' session time and date will be at the discretion of the RMIT Nursing Program Coordinator. Non-attendance to the make-up session without evidence to support the non-attendance can result in no further opportunity. 
• Failure to meet the 100% practical sessions attendance requirement can result in exclusion from the clinical skills assessments, leading to a Not Yet Satisfactory result and ultimately Not Yet Competent. 
• Four hundred (400) clinical placement hours must be completed by the end of the program to meet the program requirements. 

Clinical Placement 

Please note an opportunity to repeat clinical placement is not guaranteed and will be at the discretion of the Program Manager.  The above requirements will be considered in the decision making. 

  

Important information regarding Assessment Tasks: 

Refer to individual assessment task instructions for information on when and how to submit and specific assessment conditions. 

  

Assessment Attempts: 

  

• Self-marking quizzes. 

Student will be permitted 3 attempts to complete self-marking assessments.  if a student requires guidance, it is their responsibility to reach out to the Lead Campus Educator Guidance can be requested from your educator. 

• All other assessments: 

You are permitted 2 attempts on written and practical assessments. 

Resubmissions are not automatic and will only be approved at the discretion of the Program Coordinator, after consultation with the teacher. Attendance and course engagement will be taken into consideration when deciding. 

All resubmissions must be completed and submitted no more than 7 days after your work has been assessed. 

 

Recognition of Prior Learning and Credit Transfer 

If you think you have some or all of the knowledge and competencies described, please discuss the Recognition of Prior Learning and Credit Transfer options with may be available to you with your Course Coordinator: 

For more information go to: 

RMIT Connect 

  

Please read the following thoroughly by clicking the links: 

Special consideration 

Use the special consideration process if your circumstances are such that you cannot fulfil assessment requirements. For example, if you are unable to complete any piece of assessment by a due date. 

  

Special Consideration Policy 

  

Equitable Learning Services 

Course Overview: Access Course Overview