Course Title: Provide systems advocacy services

Part A: Course Overview

Program: C5432 Diploma of Community Services

Course Title: Provide systems advocacy services

Portfolio: Vocational Education

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Contact: Melinda Brown

Course Contact Phone: +61 3 9925 4580

Course Contact Email: Melinda.Brown@rmit.edu.au



Course Description

This unit describes the skills and knowledge required to advocate and ensure that government, community and organisational systems broadly support and uphold human rights.

This unit applies to workers in a health, community services or advocacy settings who undertake a leadership role in influencing social and system changes. Workers at this level will also advocate for change and continuous improvement at the organisational level to improve client outcomes and service quality.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

CHCADV005 Provide systems advocacy services

Elements:

1. Obtain, analyse and document information

2. Work with stakeholders to develop strategies to address identified needs

3. Advocate for and facilitate the implementation of strategies developed to address the rights and interests of clients

4. Contribute to service improvements

5. Advocate to improve coordination between services

6. Evaluate outcomes


Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Overview of Assessment

There are four individual assessment tasks consisting of a project and short answer questions.