Course Title: Facilitate and review case management

Part A: Course Overview

Program: C5432 Diploma of Community Services

Course Title: Facilitate and review case management

Portfolio: Vocational Education

Nominal Hours: 75

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Contact: Melinda Brown

Course Contact Phone: +61 3 9925 4580

Course Contact Email: Melinda.Brown@rmit.edu.au

Course Description

This unit describes the performance outcomes, skills and knowledge required to plan, monitor and review case management.

Workers at this level work within organisational policies and procedures and may work autonomously or in consultation with supervisor or team leader.

This unit applies to work in a range of health and community services contexts.

This unit is delivered and assessed in a cluster with CHCCCS004 Assess co-existing needs

Pre-requisite Courses and Assumed Knowledge and Capabilities

None

National Competency Codes and Titles

National Element Code & Title:	CHCCSM013 Facilitate and review case management
Elements:	1. Determine response to case management 2. Conduct case management meetings 3. Develop a case management plan 4. Monitor and review case work activities and processes

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. 

Overview of Assessment

There are five individual assessment tasks consisting of case study analysis, role plays, and short answer questions.