Course Title: Respond to critical situations
Part B: Course Detail
Teaching Period: Term1 2023
Course Code: HWSS6019C
Course Title: Respond to critical situations
Important Information:
Please note that this course may have compulsory in-person attendance requirements for some teaching activities.
To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.
Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.
Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus
Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.
Students typically complete 80 hours of placement for this unit
School: 535T Social Care and Health
Campus: City Campus
Program: C4352 - Certificate IV in Youth Work
Course Contact: Dianne MacKay
Course Contact Phone: +613 9925 4454
Course Contact Email: dianne.mackay@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 100
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
In this unit students will develop the skills and knowledge to maintain safety through effective response to potential or actual critical situations. This unit applies to youth workers working in specialist services and in residential work sites or in the community.
This unit is delivered and assessed with:
CHCYTH001 Engage respectfully with young people
CHCYTH002 Work effectively with young people in the youth work context
CHCYTH003 Support young people to create opportunities in their lives
CHCYTH010 Provide services for young people appropriate to their needs and circumstances
CHCPRT001 Identify and respond to children and young people at risk
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCYTH004 Respond to critical situations |
Element: |
1. Implement risk-minimisation strategies |
Performance Criteria: |
1.1 Establish framework for dealing with potential crisis situations 1.2 Undertake timely risk assessment of potential crisis situation, with due consideration for the safety of young people and others 1.3 Identify, assess and implement a variety of possible strategies to minimise risk in accordance with organisational procedures 1.4 Recognise the possible causes of incidents and assess these for relevance to the safety and welfare of young people and the service environment 1.5 Seek and provide information on potential responses to the appropriate team members for action and support 1.6 Request assistance clearly and promptly |
Element: |
2. Maintain a safe environment for young people |
Performance Criteria: |
2.1 Identify and routinely implement organisation's policies, procedures and practices designed to maximise physical and emotional safety of young person 2.2 Maintain healthy and safe environment to minimise potential for harm 2.3 Ensure all legislative and ethical requirements are met by self and those who supervise |
Element: |
3. Prevent escalation of violent behaviour |
Performance Criteria: |
3.1 Routinely monitor person's behaviour pattern to ensure aggressive or abusive behaviour is minimised 3.2 Develop plan of care outlining ways to prevent, and respond to clients' expressions of violence against self or others, communicate it to relevant personnel and implement the plan 3.3 Anticipate potential causes of conflict and harmful behaviour and respond in a manner that promotes calm and reassurance, to prevent escalation 3.4 Use procedure to protect clients from endangering themselves or others that are consistent with legal, ethical and organisation requirements, and safety considerations 3.5 Make appropriate judgements relating to physical restraint, based on balance of risk and safety of all 3.6 Provide assistance as necessary and appropriate to the situation 3.7 Complete relevant documentation, as required3.1 Routinely monitor person's behaviour pattern to ensure aggressive or abusive behaviour is minimised 3.2 Develop plan of care outlining ways to prevent, and respond to clients' expressions of violence against self or others, communicate it to relevant personnel and implement the plan 3.3 Anticipate potential causes of conflict and harmful behaviour and respond in a manner that promotes calm and reassurance, to prevent escalation 3.4 Use procedure to protect clients from endangering themselves or others that are consistent with legal, ethical and organisation requirements, and safety considerations 3.5 Make appropriate judgements relating to physical restraint, based on balance of risk and safety of all 3.6 Provide assistance as necessary and appropriate to the situation 3.7 Complete relevant documentation, as required |
Element: |
4. Secure the safety of clients |
Performance Criteria: |
4.1 Use calm, confident and assertive communication to establish positive personal interaction and exchange information 4.2 Provide information designed to promote positive decision-making based on the relationship between actions and consequences 4.3 Present information to all relevant individuals in a clear, accurate and comprehensive manner 4.4 Select response and action designed to minimise risk, prevent escalation and to preserve the safety and security of all involved 4.5 In responses and emergency action, give priority to the protection of individuals from severe harm 4.6 Ensure use of force for maintenance of safety complies with procedures and is applied with minimum force to establish control 4.7 Complete all necessary documentation in an accurate and timely manner |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the below elements.
1. Implement risk-minimisation strategies |
1.1 Establish framework for dealing with potential crisis situations 1.2 Undertake timely risk assessment of potential crisis situation, with due consideration for the safety of young people and others 1.3 Identify, assess and implement a variety of possible strategies to minimise risk in accordance with organisational procedures 1.4 Recognise the possible causes of incidents and assess these for relevance to the safety and welfare of young people and the service environment 1.5 Seek and provide information on potential responses to the appropriate team members for action and support 1.6 Request assistance clearly and promptly |
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2. Maintain a safe environment for young people |
2.1 Identify and routinely implement organisation’s policies, procedures and practices designed to maximise physical and emotional safety of young person 2.2 Maintain healthy and safe environment to minimise potential for harm 2.3 Ensure all legislative and ethical requirements are met by self and those who supervise |
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3. Prevent escalation of violent behaviour |
3.1 Routinely monitor person’s behaviour pattern to ensure aggressive or abusive behaviour is minimised 3.2 Develop plan of care outlining ways to prevent, and respond to clients’ expressions of violence against self or others, communicate it to relevant personnel and implement the plan 3.3 Anticipate potential causes of conflict and harmful behaviour and respond in a manner that promotes calm and reassurance, to prevent escalation 3.4 Use procedure to protect clients from endangering themselves or others that are consistent with legal, ethical and organisation requirements, and safety considerations 3.5 Make appropriate judgements relating to physical restraint, based on balance of risk and safety of all 3.6 Provide assistance as necessary and appropriate to the situation 3.7 Complete relevant documentation, as required |
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4. Secure the safety of clients |
4.1 Use calm, confident and assertive communication to establish positive personal interaction and exchange information 4.2 Provide information designed to promote positive decision-making based on the relationship between actions and consequences 4.3 Present information to all relevant individuals in a clear, accurate and comprehensive manner 4.4 Select response and action designed to minimise risk, prevent escalation and to preserve the safety and security of all involved 4.5 In responses and emergency action, give priority to the protection of individuals from severe harm 4.6 Ensure use of force for maintenance of safety complies with procedures and is applied with minimum force to establish control 4.7 Complete all necessary documentation in an accurate and timely manner |
Details of Learning Activities
This course will be a blended delivery with face to face on campus sessions and online via Canvas/Collaborate Ultra sessions
In-class (campus-based and online classroom) activities:
teacher directed group activities/projects
group discussion
class activities to review discussions/lectures
role play activities
Out-of-class activities:
independent assessment -based work, research
independent study
Assessment based Group work
Placement (WIL units only)
Teaching Schedule
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Week |
Topic |
Assessment due |
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5 |
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10 |
Allocated time in class to complete assessment task 1
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11 |
Allocated time in class to complete assessment task 1 |
Assessment task 1 |
12 |
Workplace investigation
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13 |
Workplace investigation
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14 |
Workplace investigation
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15 |
Allocated time in class to complete assessment task 2A |
Assessment task 2A |
16 |
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17 |
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18 |
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Semester 2 | ||
Week |
Topic |
Assessment due |
1 |
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2 |
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3 |
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4 |
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5 |
Allocated in class time to practice and prepare for role plays |
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6 |
Allocated in class time to complete assessment task 3 |
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7 |
Allocated in class time to complete Assessment task 3 |
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8 |
Allocated in class time to complete Assessment task 3 |
Assessment task 3 |
9 |
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10 |
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11 |
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12 |
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Assessment task 2B |
13 |
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14 |
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15 |
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Assessment task 4 Assessment task 6 Assessment task 5 |
16 |
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Logbooks |
17 |
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18 |
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Learning Resources
Prescribed Texts
References
Other Resources
The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing
Library - RMIT University
The Study Support Hub
One-on-one consultations - RMIT University
Overview of Assessment
This course is assessed in accordance with competency-based assessment.
To demonstrate competency in this course you will need to complete the following assessment tasks to a satisfactory standard. You will receive feedback from the teacher when you have completed the assessment tasks.
ASSESSMENT REQUIREMENTS ALIGNED TO WORK PLACEMENT ACTIVITIES.
Students must complete required hours of work placement supported by RMIT to achieve competency in these units. These units support students learning and assessment in the workplace.
Assessment Task 1: Working with Young People Research questions
This assessment requires you to answer a series of questions about working with young people in the youth work context.
Assessment Task 2: Working with Young People: Workplace Investigation
This assessment requires you to participate in two separate role plays about ethics and a critical incident experienced in the youth work context.
Assessment Task 3: Workplace Observation – Responding to children and young people at risk
This assessment requires you to conduct a workplace investigation locating policies and procedures and interviewing an experienced youth worker.
Assessment Task 4: Workplace Observation: Working with a Group.
This assessment requires you to be observed working with a group of young people and verbally answering a series of questions.
Assessment Task 5: Workplace Observation: Working with young people in an individual setting
This assessment requires you to be observed working with a number of individual young people and verbally answering a series of questions.
Assessment Task 6: Workplace Observation: Working with young people to set goals and provide information
This assessment requires you to be observed working with a number of individual young people and verbally answering a series of questions.
Completed Logbook also need to submit to successfully complete the assessment requirements
Grades that apply to courses that are delivered and assessed in accordance with competency-based assessment are: You should refer to the assessment plan which is available on Canvas for details of each assessment task and for detailed assessment criteria.
CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did not Submit for Assessment
You will be given two (2) attempts for each assessment to demonstrate the required skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Equitable Learning Unit if you would like to find out more (https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services)
A student charter http://www.rmit.edu.au/about/studentcharter summarises your responsibilities as an RMIT student as well as those of your teachers.
Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams
Assessment Tasks
Assessment Task 1: Working with Young People Research questions
This assessment requires you to answer a series of questions about working with young people in the youth work context.
Assessment Task 2: Working with Young People: Workplace Investigation
This assessment requires you to participate in two separate role plays about ethics and a critical incident experienced in the youth work context.
Assessment Task 3: Workplace Observation – Responding to children and young people at risk
This assessment requires you to conduct a workplace investigation locating policies and procedures and interviewing an experienced youth worker.
Assessment Task 4: Workplace Observation: Working with a Group.
This assessment requires you to be observed working with a group of young people and verbally answering a series of questions.
Assessment Task 5: Workplace Observation: Working with young people in an individual setting
This assessment requires you to be observed working with a number of individual young people and verbally answering a series of questions.
Assessment Task 6: Workplace Observation: Working with young people to set goals and provide information
This assessment requires you to be observed working with a number of individual young people and verbally answering a series of questions.
Completed Logbook also need to submit to successfully complete the assessment requirements
Assessment Matrix
The assessment matrix (Rubric) Available in Canvas.
Other Information
Please refer to the RMIT student page for extensive information about the support available for students in a range of matters:
Current students - RMIT University
Equitable Learning Services provide support and equal opportunities for students with a disability, long-term illness and/or mental health condition and primary carers of individuals with a disability.
Equitable learning and disability - RMIT University
Course Overview: Access Course Overview