Course Title: Manage business document design and development
Part B: Course Detail
Teaching Period: Term1 2019
Course Code: COMM7332C
Course Title: Manage business document design and development
Important Information:
None
School: 650T Vocational Business Education
Campus: City Campus
Program: C5375 - Diploma of Business Administration
Course Contact: Allan Maree
Course Contact Phone: +61 3 9925 1601
Course Contact Email: allan.maree@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 80
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met.
It applies to individuals employed in a range of work environments who require well-developed skills in the use of a range of software packages. They use these skills to establish, document and implement consistent standards of document design within an organisation.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBADM506 Manage business document design and development |
Element: |
1 Establish documentation standards |
Performance Criteria: |
1.1 Identify organisational and legislative requirements for information entry, storage, output, and quality of document design and production 1.2 Evaluate organisation’s present and future information technology capability in terms of its impact on document design and production 1.3 Identify types of documents used and required by organisation 1.4 Establish documentation standards and design tasks for organisational documents in accordance with information, budget and technology requirements |
Element: |
2 Manage template design and development |
Performance Criteria: |
2.1 Ensure standard formats and templates suit the purpose, audience and information requirements of each document 2.2 Ensure document templates enhance readability and appearance, and meet organisational requirements for style and layout 2.3 Test templates, obtain organisational and user feedback, and make amendments as necessary to ensure maximum efficiency and quality of presentation |
Element: |
3 Develop standard text for documents |
Performance Criteria: |
3.1 Evaluate complex technical functions of software for their usefulness in automating aspects of standard document production 3.2 Match requirements of each document with software functions to allow efficient production of documents 3.3 Test macros to ensure they meet the requirements of each document in accordance with documentation standards |
Element: |
4 Develop and implement strategies to ensure the use of standard documentation |
Performance Criteria: |
4.1 Prepare explanatory notes for the use of standard templates and macros using content, format and language style to suit existing and future users 4.2 Develop and implement training on the use of standard templates and macros and adjust the content and level of detail to suit user needs 4.3 Produce, circulate, name and store master files and print copies of templates and macros in accordance with organisational requirements |
Element: |
5 Develop and implement strategies for maintenance and continuous improvement of standard documentation |
Performance Criteria: |
5.1 Monitor use of standard documentation templates and macros, and evaluate the quality of documents produced against documentation standards 5.2 Review documentation standards against the changing needs of the organisation, and plan and implement improvements in accordance with organisational procedures |
Learning Outcomes
See Canvas for more information
Details of Learning Activities
This course will be delivered through face-to-face classes and by accessing materials and resources found on the LMS. Classroom based demonstrations and activities are designed to support your learning and provide you with the skills necessary to complete course assessments.
Learning activities will include in-class discussions and word processing and spreadsheeting demonstrations, hands on exercises using Lynda.com tutorials to review complex document skills and theory of document design and management of business documents.
Teaching Schedule
As this is a one year course, there are students who are commencing their studies in Semester 1 2019, and a group who is continuing from Semester 2, 2018. The teaching schedule has been split to show information for each group, Table 1 is the schedule for new students commencing in Semester 1 2019 and Table 2 is the schedule for students continuing studies from 2108.
Table 1 - New students commencing in Semester 1, 2019
Continuing students from 2018 should refer to Table 2.
|
Course Schedule for new students commencing Semester 1, 2019 BSBADM506 Manage business document design and development | ||||
Week |
Date - week commencing |
Topic |
Reading / Activities |
Assessment |
|
|
Orientation Session Prior to training commencement, a program level orientation session will be conducted that comprises the following: • Program overview and requirements • Overview of assessment requirements • Recognition of Prior Learning and Credit Transfers • Competency/Grading Criteria • Plagiarism • Appeals • Extensions • Feedback • Privacy • Submission requirements • Re-submission policy • Where to get support • Student Responsibilities |
|
|
1 |
11 February, 2019 |
Induction (1 hour) This course is split over two semesters. Each semester has an assessment task that must be completed individually. • Course requirements • Course support documents • Course Canvas access • Accuracy of enrolment • Assessment requirements • Reminder re Plagiarism • Reminder re Appeals • Extensions/Resubmissions • Feedback in this course • Getting help Overview of assessment requirements:
Resume Writing – Session 1 (2 Hours)
|
|
|
2 |
18 February, 2019 |
Resume Writing – Session 2
|
Activity: Resume writing |
|
3 |
25 February, 2019 |
WHS standards: the ergonomic officehttp://www.worksafe.vic.gov.au/forms-and-publications/forms-and-publications/officewise-a-guide-to-health-and-safety-in-the-office Organisational standards: document design and production processes from http://simbuscommunity.com.au/ and Style guides, writing guides at RMIT:http://mams.rmit.edu.au/g3rp8p4yeng21.pdf Assessment Task 1 Overview Task 1 consists of typing activities, Lynda.com modules, Microsoft Word and Microsoft Excel practical activities. Typing Activities - You are expected to learn the touch-typing technique according to Australian Standard AS2708-2001. To achieve this, your teacher will provide you with a set of typing exercise that you will need to complete and submit to the learning management system. Lynda.com registration. Using the RMIT library portal for Lynda.com database and register your details to access the training modules for this course. On the completion of each module, download and save the certificate issued by Lynda.com and upload to the learning management system. Word and Excel activities - There are exercise files that you will need to download from the Watsonia Publishing website https://www.watsoniapublishing.com/products/student-files using the codes INF1165 for Word files and INF1167 for Excel files. Follow instructions in the Assessment Task 1 document to complete the necessary activities. Portfolio Report – You are to create a report based on the activities completed over the semester. |
|
|
4 |
4 March 2019 |
Introduction to Microsoft Word Basic introductory Microsoft operations
Covering textbook Chapters 1 to 4
Covering textbook Chapter 5: Templates |
Reading: Chapters 1, 2, 3 and 4
Activity: Creating templates |
|
5 |
11 March 2019 |
Covering textbook Chapter 6: Building Blocks |
Reading: Chapter 6
Activity: Using Building blocks |
Stage 1 Due Friday 5pm |
6 |
18 March 2019
|
Covering textbook Chapter 7: Table Features |
Reading: Chapter 7
Activity: Tables |
|
7 |
25 March 2019 |
Covering textbook Chapters 8:Recipient Lists and Chapter 9: Mail Merge Techniques |
Reading: Chapters 8 and 9
Activity: Mail Merge |
|
8 |
1 April 2019
|
Covering textbook Chapter 10: Bookmarks and Chapter 11: Fields |
Reading: Chapters 10 and 11
Activity: Inserting bookmarks and using fields |
|
9 |
8 April 2019 |
Excel: Getting to know excel and spreadsheets
Covering Excel textbook Chapters: 1, 2 and 3 |
Reading: Chapters 1, 2 and 3
Activity: Excel functionality and features |
Stage 3 Due Friday 5pm |
10a |
15 April 2019 |
Normal classes timetabled between 19 April-26 April Mid-semester break 19 April - Good Friday public holiday |
|
|
10b |
22 April 2019 |
22 April Easter Monday public holiday 23 April Easter Tuesday (RMIT holiday) 24 April Mid Semester break – No classes 25 April Anzac Day public holiday 26 April Mid Semester break – No classes |
|
|
11 |
29 April 2019 |
Excel Formulas and function
Covering Excel textbook Chapter: 6 |
Reading: Chapter 6
Activity: Excel formulas and functions |
|
12 |
6 May 2019 |
Excel Workbooks
Covering Excel textbook Chapter: 7 Copying Data and Chapter 8: Editing in a workbook
|
Reading: Chapters 7 and 8
Activity: Excel copying data and editing workbooks |
|
13 |
13 May 2019 |
Excel Formula Referencing
Excel Conditional Formatting
Covering Excel textbook Chapter 9: Formula referencing and Chapter 12: Conditional formatting |
Reading: Chapters 9 and 12
Activity: Excel activities |
Stage 2 Due Friday 5pm
|
14 |
20 May 2019 |
Excel: Charts
Covering Excel textbook Chapter 19: Creating charts and Chapter 20: Charting Techniques |
Reading: Chapters 19 and 20 Activity: Excel Charts |
Stage 4 Due Friday 5pm |
15 |
27 May 2019 |
Finalisation of Microsoft tasks
Clarify tasks with teacher. |
|
|
16 |
3 June 2019 |
Course review and feedback Seek assistance for final submissions |
|
Stage 5 Due Friday 5pm |
17 |
10 June 2019 |
Special Consideration |
|
|
Table 2 - Students continuing studies from 2018
New students should refer to Table 1.
|
Course Schedule for CONTINUING students commencing Semester 1, 2019 SBADM506 Manage business document design and development | ||||
Week |
Date - week commencing |
Topic |
Reading / Activities |
Assessment |
|
|
Orientation Session Prior to training commencement, a program level orientation session will be conducted that comprises the following: • Program overview and requirements • Overview of assessment requirements • Recognition of Prior Learning and Credit Transfers • Competency/Grading Criteria • Plagiarism • Appeals • Extensions • Feedback • Privacy • Submission requirements • Re-submission policy • Where to get support • Student Responsibilities |
|
|
1 |
11 February, 2019 |
This program level induction session will comprise of:
Overview of assessment requirements:
|
Case study from Assessment Task 2 |
|
2 |
18 February, 2019 |
Stage 1 Assessment Task 2
Covering textbook Chapter 15: Document commenting and Chapter 16: Tracking Changes |
Reading: Chapter 15 & 16 Activity: Document commenting and Tracking changes
|
|
3 |
25 February, 2019 |
Covering textbook Chapter 17: Electronic Forms and Chapter 18: Macros |
Reading: Chapter 16 & 17 Activity: Electronic Forms and Macros
|
|
4 |
4 March 2019 |
Stage 2 Assessment Task 2
|
Activity: Business Information |
|
5 |
11 March 2019 |
Style Guide preparation
|
Activity: Setting up a report style document in MS Word |
|
6 |
18 March 2019
|
|
Activity: Create a file directory for the travel agency |
Stage 1 Due Friday 5pm |
7 |
25 March 2019 |
|
Activity: Legislative and organisational requirements |
|
8 |
1 April 2019
|
Microsoft PowerPoint tuition
|
Activity: Style guide creation |
Stage 2- |
9 |
8 April 2019 |
Templates
|
Activity: Create MS Word and Excel templates |
|
10a |
15 April 2019 |
Normal classes timetabled between 19 April-26 April Mid-semester break 19 April - Good Friday public holiday |
|
|
10b |
22 April 2019 |
22 April Easter Monday public holiday 23 April Easter Tuesday (RMIT holiday) 24 April Mid Semester break – No classes 25 April Anzac Day public holiday 26 April Mid Semester break – No classes |
|
|
11 |
29 April 2019 |
Style Guide and presentation preparation
|
Activity: Style Guide & PowerPoint |
Stage 2- |
12 |
6 May 2019 |
Style Guide and presentation preparation
|
Activity: Style Guide & PowerPoint |
|
13 |
13 May 2019 |
Presentations
|
Activity: Presentations |
Stage 2- |
14 |
20 May 2019 |
Style Guide
|
Activity: Style Guide |
|
15 |
27 May 2019 |
Finalisation of tasks
|
|
|
16 |
3 June 2019 |
Course review and feedback Seek assistance for final submissions |
|
Stage 2- |
17 |
10 June 2019 |
Special Consideration |
|
|
Learning Resources
Prescribed Texts
Manage Business Document Design And Development - Microsoft Word 2016 Code: INF1754; Watsonia Publishing |
978-1-925526-29-5 |
Produce Spreadsheets - Microsoft Excel 2016 Code: INF1746; Watsonia Publishing |
978-1-925526-21-9 |
References
Other Resources
See Canvas
Overview of Assessment
In order to achieve competency in this unit, you must provide:
Performance Evidence
Evidence of the ability to:
identify the organisational needs, requirements and information technology capabilities relevant to the design and production of documents
establish documentation standards to meet organisational requirements
design, test and amend document templates
develop and implement documentation and training to support use of standard templates and macros
monitor the implementation of standard documentation templates and macros and make improvements in line with organisational requirements.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
describe document production processes
identify costs involved with the implementation of standard documentation
explain the software applications relevant to document design and development in the organisation
identify key provisions of relevant legislation and regulations, codes and standards affecting document production
outline organisational policies and procedures relating to document production
list sources of expertise available externally to the organisation or workgroup.
Assessment Conditions
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the general administration field of work and include access to:
computer hardware and other document production equipment
software applications appropriate to the task
media for production of documents
samples of high quality standard documents.
Assessors must satisfy NVR/AQTF assessor requirements.
Feedback
Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.
You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.
Assessment Tasks
There are two assessment tasks for this unit with one task completed in each semester. You are required to complete both assessment tasks to a satisfactory level to be deemed competent in this course. A final grade for both assessment tasks 1 and 2 will be issued for the course at the end of your second semester.
NOTE: Details about specific tasks and assessment criteria will be included in the Assessment Record and Cover Sheets for each task in the Learning Management System.
Assessment Task 1
Activities in Assessment Task 1 allow you to demonstrate your ability to create, edit and manage a range of business documents and templates. The activities are designed to assess your ability to incorporate organisational and industry standards required in the design and creation of documents. This assessment is a progressive collection of your weekly work which will be submitted to the learning management system on the date and time noted in the Learning Management System.
Assessment Task 1 contributes to the overall result gained in this unit, you are also required to satisfactorily complete Assessment Task 2 in Semester 2 to be deemed competent in this unit.
Assessment Task 2
Assessment task 2 is a project consisting of five parts. You will be provided with a case study and be asked to create a style guide with supporting templates. You will apply skills and knowledge acquired during semester 1 and create, edit and manage a range of business documents and templates in accordance to the criteria set out in the assessment activity document.
Assessment Task 2 is the second assessment task in this course. You are required to complete the assigned activities satisfactorily to be deemed competent for this unit. A final grade for both assessment tasks 1 and 2 will be issued for the course at the end of Semester 2.
Feedback on progressive assessment tasks is provided within 10 working days of the deadline for submission of the assessment work or, if a student is granted an extension, within 10 working days of the date when the student submitted the work.
Assessment Matrix
See Canvas
Other Information
Submission Requirements
You should:
• Ensure that you submit assessments on or before the due date via Canvas.
• Always retain a copy of your assessment tasks. (hard copy and soft copy)
• When you submit work for assessment at RMIT University you need to use the Assessment task document that includes a declaration and statement of authorship.
• Each page of your assessment should include a footer with your name, student number, the title of the assessment, unit code and title and page numbers.
Late Submission Procedures
You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.
Extension of Time. If you are prevented from submitting an assessment item on time by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.
More information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/extensions-of-time-for-submission-of-assessable-work
Form to use is found in the section "How to apply."
Special Consideration. Where more than seven days is needed, you must apply for Special Consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/special-consideration
Resubmission (VE Programs)
If you are found to be Not Yet Competent in a course assessment task (or you do not submit the assessment tasks/attend the assessment) you will be allowed one resubmission. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission in Canvas.
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.
Grading and re-submissions. Successful re-submissions will contribute a CAG only (Competency Achieved Grading) result to your overall grade for the course.
Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment.
More information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/adjustments-to-assessment
Marking Guide (Competency):
You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying. You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.
Grading Guide:
After achieving competency in all assessment tasks your performance in the unit will be graded. This gives you the opportunity to have the level of your performance formally recognised against industry standards and employability skills.
Final Grades Table:
CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved - Graded
NYC Not Yet Competent
DNS Did not Submit for Assessment
Further information regarding the application of the grading criteria is in Student Assessment Task
Course Overview: Access Course Overview