Course Title: Install and manage complex ICT networks
Part B: Course Detail
Teaching Period: Term2 2022
Course Code: ISYS7576C
Course Title: Install and manage complex ICT networks
Important Information:
Please note that this course may have compulsory in-person attendance requirements for some teaching activities.
To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.
Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.
Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus
Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.
School: 520T Future Technologies
Campus: City Campus
Program: C5402 - Diploma of Information Technology
Course Contact: Luke Eberbach
Course Contact Phone: +61 3 9925 4381
Course Contact Email: Luke.Eberbach@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Course Coordinator Name: Syed Mohammad Zohaib
Email: syed.zohaib@rmit.edu.au
Nominal Hours: 100
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
In this course you will gain the skills and knowledge required to install and manage enterprise-wide information and communications technology (ICT) networks.
This course is delivered and assessed with the following course ICTNWK541 - Configure, verify and troubleshoot WAN links and IP services
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
ICTNWK529 Install and manage complex ICT networks |
Element: |
1. Plan and design a complex network to meet business requirements |
Performance Criteria: |
1.1 Review network design, business requirements and latest vendor technical specifications for network components 1.2 Research options available for providing the network functionality required 1.3 Plan network implementation to provide network services and resources to meet business requirements |
Element: |
2. Design and implement a security strategy |
Performance Criteria: |
2.1 Analyse requirements for internal and external security 2.2 Design security strategy to meet requirements 2.3 Implement security strategy 2.4 Undertake ongoing monitoring of the viability and reliability of network security, through testing and use of technical tools 2.5 Continually monitor internal and external network access for security breaches |
Element: |
3. Install and configure a complex network to meet business requirements |
Performance Criteria: |
3.1 Check and install cabling and associated components according to industry standards 3.2 Install and configure servers, routers, switches or other devices to provide internet protocol (IP) addressing and routing 3.3 Install and configure servers, routers, switches or other devices to provide name resolution 3.4 Install and configure servers, routers, switches or other devices to provide network services 3.5 Install and configure remote access services 3.6 Install and configure devices to provide data management services |
Element: |
4. Provide integrated network services across a complex network |
Performance Criteria: |
4.1 Integrate multiple network services across network 4.2 Analyse and resolve interoperability issues 4.3 Optimise performance 4.4 Rectify security conflicts arising from integrating services |
Element: |
5. Plan, design and implement voice and video business communications system |
Performance Criteria: |
5.1 Install software and configure and test voice over internet protocol (VoIP) and videoconferencing services 5.2 Incorporate the use of a communications server to provide real-time multimedia communications 5.3 Select common voice and videoconferencing codecs according to standards and practices |
Element: |
6. Manage and support a complex network |
Performance Criteria: |
6.1 Identify and evaluate appropriate network management tools to assist in the administration of the complex network 6.2 Select and install network management tools according to industry and organisational standards 6.3 Set and monitor alerts and logs 6.4 Capture and analyse network performance data 6.5 Implement automated server updates 6.6 Implement desktop management policies 6.7 Implement automated virus checking 6.8 Use remote management tools |
Element: |
7. Test network functionality and obtain sign-off |
Performance Criteria: |
7.1 Test network functionality and record results 7.2 Record results of network functionality test 7.3 Complete network documentation according to organisational standards |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements
Details of Learning Activities
This unit describes the skills and knowledge required to install and manage enterprise-wide information and communications technology (ICT) networks.
It applies to individuals with excellent ICT skills who are working as senior networking staff responsible for the sustainability of an organisation by using virtualisation technologies in complex computing environments of medium- to-large companies to provide network services and resources.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Teaching Schedule
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Learning Resources
Prescribed Texts
References
Other Resources
All other resources will be provided via the Cisco Networking academy
Overview of Assessment
Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral presentations and through the application of learned skills and insights to your written tasks. Full assessment briefs will be provided and can be found on CANVAS
Assessment Tasks
| Task 1 | Practical Assessment |
| Task 2 | Project |
| Task 3 | Online Test |
Assessment Matrix
Unit Code |
ICTNWK529 |
Unit Title |
Install and manage complex ICT networks |
Date Competency Assessment Map completed/revised |
September 2021 |
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Position of the person/s who mapped assessments to the unit |
Teacher |
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Approved by |
Luke Eberbach |
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Description This Competency Assessment Map is a key document for assessors and must be completed for all units delivered and assessed. This document confirms that that all aspects of the unit of competency and assessment requirements have been addressed. This document is part of your assessment tool and once completed, must be filed with the other assessment documents.
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National Qualification Title |
Diploma of Information Technology |
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National Qualification Code |
ICT50220 |
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If unit assessed in cluster, list codes and titles of other cluster units |
ICTNWK541 – Configure, verify and troubleshoot WAN links and IP services |
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Elective unit or Core unit |
Elective |
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Assessment task number and title Use correct Assessment Title as per Templates. For Example, Knowledge, Product or Practical |
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Assessment One: ☐ Knowledge Assessment ☐ Product Assessment ü Practical Assessment |
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Assessment Two: ☐ Knowledge Assessment ü Product Assessment ☐ Practical Assessment |
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Assessment Three: ü Knowledge Assessment ☐ Product Assessment ☐ Practical Assessment |
Element |
Performance criteria |
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Assessment Task 1: Practical Assessment |
Assessment Task 2: Project |
Assessment Task 3: Online Test |
1. Plan and design a complex network to meet business requirements |
1.1 Review network design, business requirements and latest vendor technical specifications for network components |
Task 11b & c |
Task 6 |
Q13 |
1.2 Research options available for providing the network functionality required |
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Task 7a |
Q13 |
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1.3 Plan network implementation to provide network services and resources to meet business requirements |
Task 9 &10 |
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Q13 |
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2. Design and implement a security strategy |
2.1 Analyse requirements for internal and external security |
Task 9 &10 |
Task 6 |
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2.2 Design security strategy to meet requirements |
Task 9 &10 |
Task 6 |
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2.3 Implement security strategy |
Task 9 &10 |
Task 6 |
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2.4 Undertake ongoing monitoring of the viability and reliability of network security, through testing and use of technical tools |
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Task 6 |
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2.5 Continually monitor internal and external network access for security breaches |
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Task 6 |
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3. Install and configure a complex network to meet business requirements |
3.1 Check and install cabling and associated components according to industry standards |
Task 3a |
Task 2 |
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3.2 Install and configure servers, routers, switches or other devices to provide internet protocol (IP) addressing and routing |
Task 1-7 |
Task 2 |
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3.3 Install and configure servers, routers, switches or other devices to provide name resolution |
Task 1 |
Task 4-6 Task 7d |
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3.4 Install and configure servers, routers, switches or other devices to provide network services |
Task 3a/b |
Task 4-6 |
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3.5 Install and configure remote access services |
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Task 7-10 |
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3.6 Install and configure devices to provide data management services |
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Task 7-10 |
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4. Implement a small routed network |
4.1 Integrate multiple network services across network |
Task 3a/b |
Task 4-6 Task 7 -10 |
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4.2 Analyse and resolve interoperability issues |
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Task 4-6 |
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4.3 Optimise performance |
Task 3a/b |
Task 6 |
Q13 |
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4.4 Rectify security conflicts arising from integrating services |
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Task4b |
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5. Plan, design and implement voice and video business communications system
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5.1 Install software and configure and test voice over internet protocol (VoIP) and videoconferencing services |
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Task 2 |
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5.2 Incorporate the use of a communications server to provide real-time multimedia communications |
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Task 2 |
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5.3 Select common voice and videoconferencing codecs according to standards and practices |
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Task 2 |
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6. Manage and support a complex network
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6.1 Identify and evaluate appropriate network management tools to assist in the administration of the complex network |
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Task 6 |
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6.2 Select and install network management tools according to industry and organisational standards |
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Task 6 |
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6.3 Set and monitor alerts and logs |
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Task 6 |
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6.4 Capture and analyse network performance data |
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Task 6 |
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6.5 Implement automated server updates |
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Task 7 |
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6.6 Implement desktop management policies |
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Task 7 |
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6.7 Implement automated virus checking |
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Task 7 |
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6.8 Use remote management tools |
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Task 7 |
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7. Test network functionality and obtain sign-off |
7.1 Test network functionality and record results |
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Task 4-6 |
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7.2 Record results of network functionality test |
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Task 4-6 |
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7.3 Complete network documentation according to organisational standards |
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Task 4-6 |
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Foundation Skills – This section is only completed when foundation are explicitly stated in the unit of competency. In most Training Packages the foundation skills are integrated into the unit of competency and this is clearly stated. | ||
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Foundation skill
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Description
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Describe how each foundation skill is demonstrated through the relevant assessment |
Reading |
Gathers, interprets and analyses technical and regulatory information to determine requirements according to client needs |
AT2 Task 2 Upgrade to Network Architecture and Security issues in across this new development AT2 Task 2 Student rectify a troubleshooting scenario (faulty configuration) on various Router – students detect issues using network tools ping and logs – take action and resolve and verify solution AT2 Task 2 VOIP and Wireshark analytics -Report you finding and Solution – show verification of the issue resolved |
Writing |
Recognises and interprets technical and organisational documentation to determine and confirm job requirements |
AT1 Task 9 & 10 Task Complete the partially completed configuration
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Oral Communication |
Develops a broad range of material, including recording test results for a specific audience using clear and detailed language to convey explicit information, requirements and recommendations |
AT2 Task2 Explain the safe site conditions for the equipment used in Data facility. AT1. Task 11e planning and justification based on research taken to offer customers the best advice for Network Upgrade
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Numeracy |
Uses listening and questioning skills to confirm understanding for requirements, and participates in a verbal exchange of ideas/solutions |
AT2 Task 8 ip address system via DHCP |
Navigate the world of work |
Recognises and responds to both explicit and implicit protocols within familiar work contexts and appreciates the importance of identifying and responding to protocols in new situations |
AT3 Q13 - consider a variety of constraints and solutions for WAN multiple traffic types AT2 Task2
AT1 Task 11a-e planning for network upgrade |
Get the work done |
Considers the strategic and operational potential of digital trends to achieve work goals, enhance work processes, create opportunities and enhance or reduce risks Actively identifies, creates and utilises linkages to enhance knowledge sharing, idea creation, individual and collective engagement, and work outcomes Uses a broad range of strategies to store, access and organise virtual information, recognising that design choices will influence what information is retrieved and how it may be interpreted and used Is acutely aware of the importance of understanding, monitoring and controlling access to digitally stored and transmitted information May operate from a broad conceptual plan, developing the operational detail in stages, regularly reviewing priorities and performance during implementation, and identifying and addressing issues Uses nuanced understanding of context to recognise anomalies in a network environment and subtle deviations to normal expectations, focussing attention and remedying problems as they arise |
AT3 Q13 AT2 Task 7 Windows Server 2019 integrated services for clients
AT2 Task 7 Windows Server 2019 VM Virtual Box Network Architecture
AT2 Task 8e – Performance monitor – data sets
AT1 Task 11a, 11e Upgrade to Network Architecture and Security issues in across this new development.
AT2 Task 7d Upgrade to Network Architecture and employ Security across the new development- Windows Defender Antivirus
AT2 Task 7c - Server Backup and Data Clean up activated AT1 Task 11a-e planning for network upgrade
AT1 Task 11b/c/d/e planning and justification based on research taken to offer customers the best advice for Network Upgrade to remedy security and data management problems |
Performance Evidence | |||
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Assessment Task 1: Practical Assessment |
Assessment Task 2: Project |
Assessment Task 3: Online Test |
design and implement a complex network that involves integrating multiple network services to meet business requirements |
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Task 4-6 Task 7-10 |
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design and implement an appropriate security strategy for a complex network |
Task 1c Task 11a-e planning for network upgrade |
Task 1e Task 3 Task 6e-f
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monitor and test the performance of aspects of the solution |
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Task 6 |
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provide ongoing management and support of the network. |
Task 11a-e planning for network upgrade |
Task 7-10 |
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Knowledge Evidence | |||
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To complete the unit requirements safely and effectively, the individual must: |
Assessment Task 1: Practical Assessment |
Assessment Task 2: Project |
Assessment Task 3: Online Test |
describe firewall configurations and their application |
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Q1a-d
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summarise internet protocol (IP) addressing and network configuration |
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Q23 Q17 Q8
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summarise and apply the following aspects of a network::
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Task 11a-e planning for network upgrade |
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Q13 |
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Task7b |
Q18 |
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Task7d |
Q6,13,15 |
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Task7-9 |
Q24 |
Task6 |
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Q19 & 21 |
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Q20 |
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Q17 |
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Task 11a-e planning for network upgrade |
Task7c-e, Task 8 & 9 all tasks |
Q22 |
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Q11 |
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Q5 |
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Q7 |
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Q6 |
Assessment conditions: Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to |
Describe how assessments meet the assessment conditions |
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Assessment Task 1/Assessment Task 2: Site available to connect the computers to routers and switches. |
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Assessment Task 1/Assessment Task 2: Routers and switches, servers made available to perform labs. |
Assessors must satisfy NVR/AQTF assessor requirements. |
All assessors for this unit satisfy NVR/AQTF assessor requirements. |
Other Information
Assessments
To be deemed competent students must demonstrate an understanding of all aspects required of this course and must achieve a satisfactory standard in each assessment. Assessment methods have been designed to measure student's competency in each course over multiple tasks.
Resubmissions
For each assessment submitted by the due date in this course students will be given feedback within 2 weeks of the assessment submission. If you do not submit your assessment by the due date or if your first attempt is not satisfactory you will be allowed a single resubmission attempt for each assessment in this course. You will be provided with a new due date by your teacher for your resubmission attempt if a resubmission is required.
Due dates
All assessment tasks will have a due date provided and published in Canvas. Assessments submitted after the due date will not be accepted unless an extension has been provided or special consideration has been granted.
Extensions
If you will not be able to meet the due date for an assessment you may apply to your teacher for an extension of up to seven days by completing the Application of Time to Submit Assessment Work Form at https://www.rmit.edu.au/content/dam/rmit/documents/Students/Student_forms/Application-for-extension-of-time-to-submit-work.pdf (Links to an external site.) Applications for an extension of time must be received before the due date for an assessment.
Special Consideration
If unforeseen circumstances beyond your control prevent you from submitting your work on time you may be eligible to apply for special consideration. For further information regarding special consideration, please refer to the RMIT Special Consideration page at https://www.rmit.edu.au/students/student-essentials/assessment-and-results/special-consideration (Links to an external site.)
Credit Transfer and/or Recognition of Prior Learning (RPL):
You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:
- Relevant
- Current
- Satisfies the learning/competency outcomes of the course
Please refer to http://www.rmit.edu.au/students/enrolment/credit to find more information about credit transfer and RPL.
Study and learning Support:
Study and Learning Centre (SLC) provides free learning and academic development advice to you.
Services offered by SLC to support your numeracy and literacy skills are:
assignment writing, thesis writing and study skills advice
maths and science developmental support and advice
English language development
Please Refer http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and learning Support
Equitable Learning Services (ELS):
If you are suffering from long-term medical condition or disability, you should contact Equitable Learning Services (ELS) to seek advice and support to complete your studies.
Please refer to https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services to find more information about services offered by Equitable Learning Services (ELS).
Plagiarism:
Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.
Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism.
Other Information:
All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.
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