Course Title: Design and produce complex text documents

Part B: Course Detail

Teaching Period: Term1 2022

Course Code: OFFC5347C

Course Title: Design and produce complex text documents

Important Information:


Please note that this course may have compulsory in-person attendance requirements for some teaching activities. 

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption. 

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus 


Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance. 

See Canvas

School: 525T Business & Enterprise

Campus: City Campus

Program: C5406 - Diploma of Business

Course Contact: Anahita (Annie) Barry

Course Contact Phone: +61 3 9925 5493

Course Contact Email: anahita.barry@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 100

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to design and develop business documents using complex technical features of word processing software.

The unit applies to those who work in a range of business environments and have skills which may be applied in the provision of administrative support within an enterprise, or by technical experts responsible for producing their own word- processed documents.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBTEC401 Design and produce complex text documents

Element:

1. Prepare to produce word processed documents

Performance Criteria:

1.1 Identify ergonomics requirements and organise personal work environment
1.2 Use safe work practices to ensure ergonomic, energy and resource conservation requirements are met
1.3 Identify document purpose, audience and presentation requirements, and clarify with relevant stakeholders, where required
1.4 Identify organisational requirements for text-based business documents to ensure consistency of style and image
1.5 Evaluate complex technical functions of software for usefulness in fulfilling requirements of the task

Element:

2. Design complex documents

Performance Criteria:

2.1 Design document structure and layout according to purpose,
2.2 Design document to enhance readability and appearance, and to meet organisational and task requirements for style and layout
2.3 Use complex software functions to enable efficient manipulation of information and other material, and ensure consistency of design and layout
2.4 Use help function to overcome problems with document design and production

Element:

3. Add complex tables and other data

Performance Criteria:

3.1 Insert a table into document, change cells according to information requirements
3.2 Format rows and columns, where required
3.3 Insert images and other data and format, where required

Element:

4. Produce documents

Performance Criteria:

4.1 Develop documents, and achieve required results
4.2 Preview, adjust and publish documents according to organisational and task requirements
4.3 Name and store documents in accordance with organisational requirements and exit application
4.4 Prepare document according to organisational requirements, policies and procedures


Learning Outcomes


This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to design and develop business documents using complex technical features of word processing software.


Details of Learning Activities

A range of learning activities are provided in this course. These include collaborative classroom based activities and online self-paced activities.  Classroom: The collaborative classroom based activities will include discussion, problem solving activities and opportunities to practice your skills in a simulated workplace environment.  We expect you to participate and contribute in all scheduled learning activities.

Pre-and Post-Class: This is online, by logging on to your Canvas (Learning Management System) course, and includes required pre-class reading and activities and post-class exercises and activities. Other self-paced activities will be delivered through various technology platforms. These may include your contribution to discussion threads, reflective journals, quizzes and interactive sessions.

Sessions: There are one face-to-face classroom sessions (tutorials ) and workshop for this unit each week.  There are additional activities to support learning and research.


Teaching Schedule


The course BSBTEC401 Design and produce complex text documents is related to Administration Support.  The nominal hours associated with this are a guide only and represent the total teaching time and student effort required to successfully complete the course.  This may include not only scheduled classes but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

The Teaching Schedule for this course is as follows:

WEEK TOPIC ACTIVITIES ASSESSMENT
1

RMIT Welcome and Orientation

Course Induction

Course Assessments

Course Resources

General Computer Operation

  • Work Environment

Read all introductory modules

Watch the Welcome video

Note your supports

Do the exercising and breathing for office workers

Download and read the assessments and requirements

Note the due dates of your assessment in your calendar

Download Course Resources 

2

General Computer Operation

  • Work Environment
  • Organisational Procedures

Do the pre-class activities

Do the "How to" exercises

Do the after-class activities

Set Up Your Work Area / Workstation

Check the after-class activities for assessment questions that can be completed

3

General Computer Operation

  • Style Guides

Do the pre-class activities

Do the "How to" exercises

Do the after-class activities

Check the after-class activities for assessment questions that can be completed

4

General Computer Operation

  • Complex Technical Functions

Do the pre-class activities

Do the "How to" exercises

Do the after-class activities

Do the pre-class activities

Do the after-class activities

5

Document Basics

  • Document Design

Do the pre-class activities

Do the "How to" exercises

Do the after-class activities

Check the after-class activities for assessment questions that can be completed

Draft Assessment Task 1 - Workstation Ergonomics and Prepare Style Guide Document

Assessments Information includes:

  • Task instructions
  • Part A: Ergonomics/setting up your workstation
  • Part B: Develop a Style Guide for the organisation 
  • Conditions for assessment
  • Instructions on submitting your assessment task
  • Equipment/resources
6

Word-Processing Basics

  • Readability
  • Appearance
  • Storage and Backup Policy
  • Introduction to Microsoft Word Help

Do the pre-class activities

Do the "How to" exercises

Do the after-class activities

Assessment Task 1 due  - Submit: Workstation Ergonomics and Prepare Style Guide Document

7

Word-Processing Basics

  • Text Presentation
  • Text Formatting Basics
  • Page Formatting Bsics

Do the pre-class activities

Do the "How to" exercises

Do the after-class activities

Check the after-class activities for assessment questions that can be completed

8

Complex Word Processing

  • Complex Software Functions

Do the pre-class activities

Do the "How to" exercises

Do the after-class activities

Check the after-class activities for assessment questions that can be completed

MID-SEMESTER BREAK

9

Complex Word Processing

  • Efficient Manipulation of Information

Do the pre-class activities

Do the "How to" exercises

Do the after-class activities

Check the after-class activities for assessment questions that can be completed

Over the next 6 weeks, draft Assessment Task 2 - Develop Complex Documents:

  • Fax
  • Memo
  • Letter
  • Budget
  • Help Solution 1
  • Help Solution 2

Assessments Information includes:

  • Task instructions
  • Part A: Ergonomics/setting up your workstation
  • Part B: Develop a Style Guide for the organisation 
  • Conditions for assessment
  • Instructions on submitting your assessment task
  • Equipment/resources
10

Complex Word Processing

  • Mail Merge Basics

Do the pre-class activities

Do the "How to" exercises

Do the after-class activities

Check the after-class activities for assessment questions that can be completed

11

Complex Word Processing

  • Use help

Do the pre-class activities

Do the "How to" exercises

Do the after-class activities

Check the after-class activities for assessment questions that can be completed

12

Complex Word Processing

  • Table Basics

Do the pre-class activities

Do the "How to" exercises

Do the after-class activities

Check the after-class activities for assessment questions that can be completed

13

Complex Word Processing

  • Automate Word-Processing Tasks

Do the pre-class activities

Do the "How to" exercises

Do the after-class activities

Check the after-class activities for assessment questions that can be completed

14

Complex Word Processing

  • Graphics Elements

Do the pre-class activities

Do the "How to" exercises

Do the after-class activities

Check the after-class activities for assessment questions that can be completed

15

Document Publishing

  • Develop Complex Documents
  • Review Documents
  • Publish Documents

Do the pre-class activities

Do the "How to" exercises

Do the after-class activities

Check the after-class activities for assessment questions that can be completed

Finalize Assessment Task 2 - Develop Complex Documents

  • Fax
  • Memo
  • Letter
  • Budget
  • Help Solution 1
  • Help Solution 2
16

Assessment Workshop

  • Course Review
  • Workshop
  • Documents Produced

Do the pre-class activities

Do the after-class activities

Due Assessment Task 2 - Submit:
Develop Complex Documents

17

Resubmissions 


Final resubmissions



Learning Resources

Prescribed Texts


References


Other Resources

All teaching and learning materials are available on Canvas.


Overview of Assessment

 In order to achieve competency in this unit, you must provide:

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • prepare design and produce at least four complex text documents.

In the course of the above, the candidate must:

  • follow organisational and safe work practices
  • adhere to organisational requirements for:
  • producing documents within designated timelines
  • naming and storing documents
  • adhere to task requirements when producing complex documents including:
  • using appropriate styles and layout consistently throughout the document
  • using correct formatting and document structure
  • use the following features:
  • mail merge
  • document styles
  • references (footnotes/endnotes)
  • Table of Contents
  • paragraph
  • line spacing
  • section breaks
  • alternating headers
  • footers
  • resolve issues by referring to user documentation and online help
  • apply knowledge of complex operation and functions of industry software applications.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • formatting styles and their effect on formatting, readability and appearance of documents
  • organisational requirements for ergonomics, work periods and breaks, and conservation techniques
  • purpose and contents of an organisational style guide
  • key aspects of organisational policies and procedures.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

  • This includes access to:
  • organisational policies and procedures
  • workplace documentation and resources relevant to performance evidence
  • industry software packages and user instructions.

Feedback

Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed.  Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.


Assessment Tasks

You are required to successfully complete all assessment tasks to be deemed competent in this course.  NOTE:  Details about specific tasks and assessment criteria will be included in Canvas.

Type of Product: Portfolio

Assessment Task 1 - Workstation Ergonomics and Prepare Style Guide Document
Due Week: 6

Summary and purpose:
Completing this task will allow you to demonstrate your ability to design and prepare an organisational Style Guide using a range of complex word processing techniques. You will also be assessed on your ability to apply ergonomics to your workstation and the workplace.

Assessment Task 2 - Develop Complex Documents 
Due Week: 16

Summary and purpose:
This assessment task will assess your skills and knowledge in creating complex documents that are designed to be added to the Style Guide they created in the previous assessment. 



Assessment Matrix

The assessment matrix maps of all the assessment requirements are located on the Canvas shell.

Other Information

Submission Requirements

You should:

     • Ensure that you submit assessments on or before the due date via Canvas. 
     • Always retain a copy of your assessment tasks. (hard copy and soft copy)
     • When you submit work for assessment at RMIT University you need to use the Assessment task document that includes
        a declaration and statement of authorship.
     • Each page of your assessment should include a footer with your name, student number, the title of the assessment,
        unit code and title and page numbers.

Late Submission Procedures

You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.

Extension of Time.  If you are prevented from submitting an assessment item on time by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.

More information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/extensions-of-time-for-submission-of-assessable-work
Form to use is found in the section "How to apply."

Special Consideration. Where more than seven days is needed, you must apply for Special Consideration.  Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.

More information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/special-consideration

Resubmission (VE Programs)

If you are found to be Not Yet Competent in a course assessment task (or you do not submit the assessment tasks/attend the assessment) you will be allowed one resubmission.  Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission in Canvas. 

If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.

Adjustments to Assessment

In certain circumstances students may be eligible for an assessment adjustment. 

More information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/adjustments-to-assessment

Marking Guide (Competency):

You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.  You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.

- CA Competency Achieved
- NYC Not Yet Competent
- DNS Did Not Submit for assessment

Course Overview: Access Course Overview