Course Title: Provide individualised support

Part B: Course Detail

Teaching Period: VE 2022

Class Number: All

Class Section: All

For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.

Course Code: HWSS6075C

Course Title: Provide individualised support

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.  

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.  

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.  

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus  

 

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.  


This course is delivered and assessed in a cluster with;

  • CHCAGE001 - Facilitate the empowerment of older people
  • CHCCCS023 - Support Independence and well being

School: 535T Social Care and Health

Campus: City Campus

Program: C3401 - Certificate III in Individual Support (Ageing)

Course Contact: Clare McGlone

Course Contact Phone: +61 3 9925 7929

Course Contact Email: clare.mcglone@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations.


This unit applies to workers who provide support under direct or indirect supervision in any community services or health context.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCCS015 Provide individualised support

Element:

1. Determine support needs

Performance Criteria:

1.1 Interpret and clarify own role in implementing individualised plan and seek appropriate support for aspects outside scope of own knowledge, skills or job role

1.2 Confirm individualised plan details with the person and with family and carers when appropriate

1.3 Ensure the person is aware of their rights and complaints procedures

1.4 Work with the person to identify actions and activities that support the individualised plan and promote the person’s independence and rights to make informed decision-making

1.5 Prepare for support activities according to the person’s individualised plan, preferences and organisation policies, protocols and procedures

Element:

2. Provide support services

Performance Criteria:

2.1 Conduct exchanges with the person in a manner that develops and maintains trust

2.2 Provide support according to the individualised plan, the person’s preferences and strengths, and organisation policies, protocols and procedures

2.3 Assemble equipment as and when required according to established procedures and the individualised plan

2.4 Respect and include the family and/or carer as part of the support team

2.5 Provide support according to duty of care and dignity of risk requirements

2.6 Provide assistance to maintain a safe and healthy environment

2.7 Provide assistance to maintain a clean and comfortable environment

2.8 Respect individual differences to ensure maximum dignity and privacy when providing support

2.9 Seek assistance when it is not possible to provide appropriate support

Element:

3. Monitor support activities

Performance Criteria:

3.1 Monitor own work to ensure the required standard of support is maintained

3.2 Involve the person in discussions about how support services are meeting their needs and any requirement for change

3.3 Identify aspects of the individualised plan that might need review and discuss with supervisor

3.4 Participate in discussion with the person and supervisor in a manner that supports the person’s self determination

Element:

4. Complete reporting and documentation

Performance Criteria:

4.1 Maintain confidentiality and privacy of the person in all dealings within organisation policy and protocols

4.2 Comply with the organisation’s informal and formal reporting requirements, including reporting observations to supervisor

4.3 Identify and respond to situations of potential or actual risk within scope of own role and report to supervisor as required

4.4 Identify and report signs of additional or unmet needs of the person and refer in accordance with organisation and confidentiality requirements

4.5 Complete and maintain documentation according to organisation policy and protocols

4.6 Store information according to organisation policy and protocols

Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. 


Details of Learning Activities

Classes where information is shared through talks and group discussions, and exercises are conducted to apply learning. Time in class, will also be spent working on applied assessment tasks.  


Teaching Schedule

 WeekTopicAssessment / Learning activities
Week 1 Community Service Sector
  • overview/trends of aged care
  • Accessing aged care services
  • home care programs
  • Short/Long term help at home
  • Residential Care
  • Roles and Responsibilities
  • Funding
  • Support
  • Agencies and professionals
  • Considerations when making referrals
Week 2 Care Approaches and Human Needs 
  • apply a person-centred care approach
  • apply a strengths-based approach
  • apply consumer-directed care
  • apply knowledge of empowerment and disempowerment
  • apply a rights-based approach
  • apply knowledge of self-actualisation
  • apply knowledge of social justice and inclusion
  • apply knowledge of early intervention
  • apply knowledge of citizenship
  • Physical/Psychological Needs
  • Spiritual/Cultural/Sexual Needs
Week 3 Mid Semester break   
Week 4 Individualization 
  • Identity-expression of personal identity
  • Sexual expression - barriers and support needs in the elderly
  • LGBTI residents - discuss individual differences socially and culturally
  • spiritual differences
  • Individualised care plans and progress notes with examples of filled out progress notes
  • physical and social enablers and disablers with examples of both
  • Reablement strategies looking at mental health
  • Supporting residents who are vulnerable
Week 5 The ageing process  + Health and Wellbeing 
  • Human lifespan and the process of ageing
  • Factors affecting Health and wellbeing such as anxiety with the risk factors involved
  • Healthy Lifestyle Strategies- safe environments, OH&S, and identifying hazards
Week 6 Roles and Responsibilities 
  • Intro to unit with role of the PCA
  • Legal/ethical requirements
  • Human Rights that residents have
  • Complaints and Elder Abuse
Week 7 Support Activities 
  • What  support activites are - support and aims of individualised activities
  • Communication activities
  • Risks and Crisis
Week 8 Monitoring 
  • Identifying aspects of individualised plans to review and how to involve the residents in this
  • Documentation required
  • Developing skills 
Week 9 Placements   
Week 10 Placements   
Week 11 Placements   
Week 12 Assessment Review   
Week 13 Debriefing   

 


Learning Resources

Prescribed Texts


References


Other Resources

Student support

Your first point of contact for any support needs with your assessments should be your teacher and assessor. If you require further support, you should consider contacting the following support services at RMIT. 

Assessment adjustments

Students requiring support or adjustments for their formal assessments task or exams should contact Equitable Learning Services (ELS), for more information on the types of adjustments provided, access RMIT adjustments to assessment.

Special consideration

If unexpected circumstances affect your ability to complete an assessment you can apply for special consideration.  For more information access RMIT special consideration.

Appeals

As an RMIT student you are entitled to seek a review of decisions that impact on your studies. For more information access RMIT appeals.


Overview of Assessment

Assessments will include a combination of tasks including knowledge questions and case study analysis.


Assessment Tasks

 Assessment Task 1 Knowledge Questions-Part A

Assessment Task 1 Knowledge Questions-Part B

Assessment Task 1 Knowledge Questions-Part C

Assessment Task 2-Role Play-James Foster

 Task 3 Practical Assessment-Role play – Iris Fairweather

Task 4 Practical Assessment-Placement Assessment Task

 


Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. 

 The assessment matrix is located in Canvas, at the end of each assessment task. 

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students 

 

Course Overview: Access Course Overview