Course Title: Provide home and community support services
Part B: Course Detail
Teaching Period: Term1 2023
Course Code: HWSS6080C
Course Title: Provide home and community support services
Important Information:
This unit applies to workers in a community services context. Work performed requires some discretion and judgement and is carried out under regular direct or indirect supervision.
School: 535T Social Care and Health
Campus: City Campus
Program: C3414 - Certificate III in Individual Support (Ageing, Home and Community)
Course Contact: Clare McGlone
Course Contact Phone: +61 3 9925 7929
Course Contact Email: clare.mcglone@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 50
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to work in a home support environment and community settings with individuals, family members, staff, visitors, suppliers and others to meet established work requirements.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCHCS001 Provide home and community support services |
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Element: |
1. Determine requirements of individual plan |
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Performance Criteria: |
1.1 Read and interpret individual plan, goals and confirm required equipment, processes and aids 1.2 Confirm purpose and time of visit with the relevant person 1.3 Prepare equipment, resources and/or documents required for the purpose of the visit and contingencies |
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Element: |
2. Establish relationship in the home |
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Performance Criteria: |
2.1 Follow organisation’s procedures to assure the person of your identity before entering the house 2.2 Communicate with the person to provide information, clarify purpose of visit and confirm the person’s consent 2.3 Provide opportunity for the person to identify and express any issues or concerns in relation to the visit and/or associated matters 2.4 Engage appropriately with others in the place of residence in accordance with organisation policies 2.5 Check for hazards to own and others’ health and safety and implement controls to manage risk |
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Element: |
3. Operate respectfully in the home |
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Performance Criteria: |
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Element: |
4. Complete reporting and documentation |
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Performance Criteria: |
4.1 Comply with the organisation’s reporting requirements, including reporting observations to supervisor 4.2 Complete and maintain documentation according to organisation policy and protocols and using technology required in the workplace 4.3 Ensure any arrangements for follow up visits are recorded and implemented |
Learning Outcomes
On successful completion of this online training course you will have developed and applied the skills and knowledge required to demonstrate competency described in the elements.
Details of Learning Activities
Workshops where information is shared through talks and discussions, and exercises are conducted to apply learning.
Time is spent during workshops for students to work on assessment tasks.
It is an expectation that students also work on tasks outside of workshop time.
Teaching Schedule
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Week |
Topic |
Assessment / Learning activities |
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Week 1
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Week 2
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Week 3
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AT1 |
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Week 4
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Placement |
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Week 5
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Placement |
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Week 6
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Placement |
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Week 7
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De brief and assessment Review |
AT2 AT3
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Week 8 |
De brief and assessment Review |
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Learning Resources
Prescribed Texts
References
Other Resources
The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The learning Lab
www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops
Overview of Assessment
There will be three forms of assessment including knowledge quizzes, simulated assessments and practical assessments undertaken in the work place.
Students are given two (2) attempts for each assessment to demonstrate the required skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.
Assessment Tasks
Assessment Task 1 Knowledge Questions
Assessment Task 2- Practical assessment task
Assessment Task 3- Practical assessment task
Assessment Matrix
Students will have access to a marking rubric for reference at the time assessment tasks are distributed.
Other Information
Attendance
It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Applying for an Extension
Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. Speak with your teacher or course coordinator regarding applying for an extension.
Applying for Special Consideration
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see:
http://www1.rmit.edu.au/students/specialconsideration
Academic Integrity
Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source
If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website:http://www.rmit.edu.au/academicintegrity
Complaints Procedure:
RMIT University is committed to providing a harmonious study and work environment for all students and staff. The University recognises your right to raise concerns about academic, administrative or support services without recrimination and has policies and procedures to assist in the resolution of complaints.
Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.
Student Complaints Policy: http://www1.rmit.edu.au/policies/studentcomplaintspolicy
Student complaints Procedure: http://www1.rmit.edu.au/browse;ID=i1lexipvjt22
Student Complaints Form: http://mams.rmit.edu.au/v4ujvmyojugxz.pdf
Course Overview: Access Course Overview