Course Title: Provide person-centred services to people with disability with complex needs

Part B: Course Detail

Teaching Period: VE 2023

Class Number: 1330

Class Section: XXXX

For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.

Course Code: HWSS6117C

Course Title: Provide person-centred services to people with disability with complex needs

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities. 

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption. 

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance. 

This course is delivered and assessed in a cluster with Work with people with mental health issues (CHCMHS001) and Recognise healthy body systems (HLTAAP001).

School: 535T Social Care and Health

Campus: City Campus

Program: C4365 - Certificate IV in Disability

Course Contact: Clare McGlone

Course Contact Phone: +61 3 9925 7929

Course Contact Email: clare.mcglone@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This course describes the skills and knowledge required to provide person-centred services to people with disability with complex or special support needs under the supervision of a relevant professional

This course applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.

This course is delivered and assessment with:

HLTAAP001 - Recognise healthy body systems

CHCMHS001 – Work with people with mental health

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	CHCDIS010 Provide person-centred services to people with disability with complex needs
Element:	Evaluate and prioritise the needs of a person with complex support issues 1.1 Identify and prioritise the needs of the person, taking into account the possibility of co-existing issues 1.2 Identify specific problems, issues and challenges for the person in line with job role and organisation procedures 1.3 Analyse and interpret data, with assistance from health professionals and other relevant personnel 1.4 Recognise the impact of complex support issues on the persons family 1.5 Establish priorities for support with the person and/or family and/or carer and/or relevant other
Performance Criteria:	1.1 Identify and prioritise the needs of the person, taking into account the possibility of co-existing issues 1.2 Identify specific problems, issues and challenges for the person in line with job role and organisation procedures 1.3 Analyse and interpret data, with assistance from health professionals and other relevant personnel 1.4 Recognise the impact of complex support issues on the persons family 1.5 Establish priorities for support with the person and/or family and/or carer and/or relevant other
Element:	2. Develop an individualised plan to achieve maximum quality of life 2.1 Utilise best practice guidelines when developing strategies to address complex and/or special needs 2.2 Liaise with relevant experts and/or health professionals when developing individualised plans 2.3 Negotiate and establish goals with the person and/or family and/or carer and/or relevant other 2.4 Access and negotiate resources in order to deliver identified services 2.5 Access community support agencies to facilitate the achievement of established goals
Performance Criteria:	2.1 Utilise best practice guidelines when developing strategies to address complex and/or special needs 2.2 Liaise with relevant experts and/or health professionals when developing individualised plans 2.3 Negotiate and establish goals with the person and/or family and/or carer and/or relevant other 2.4 Access and negotiate resources in order to deliver identified services 2.5 Access community support agencies to facilitate the achievement of established goals
Element:	3. Coordinate the delivery of the individualised plan 3.1 Ensure services and support activities are undertaken by appropriately skilled workers 3.2 Recognise when a service and/or support worker is no longer able to provide the level of service required 3.3 Support all stakeholder involved in the service provision to understand the individualised plan and their roles and responsibilities within that plan
Performance Criteria:	3.1 Ensure services and support activities are undertaken by appropriately skilled workers 3.2 Recognise when a service and/or support worker is no longer able to provide the level of service required 3.3 Support all stakeholder involved in the service provision to understand the individualised plan and their roles and responsibilities within that plan
Element:	4. Coordinate the monitoring, evaluation and review of the individualised plan 4.1 Seek feedback from all stakeholder when evaluating effectiveness of the individualised plan and re-prioritising support needs 4.2 Seek feedback from the person and/or carer and/or relevant other when evaluating effectiveness of the individualised plan 4.3 Seek advice and assistance when the person s goals and needs are not being achieved 4.4 Make necessary revisions to the individualised plan in line with role, organisation and/or program guidelines and in consultation with the person and/or family and/or carer and/or relevant other
Performance Criteria:	4.1 Seek feedback from all stakeholder when evaluating effectiveness of the individualised plan and re-prioritising support needs 4.2 Seek feedback from the person and/or carer and/or relevant other when evaluating effectiveness of the individualised plan 4.3 Seek advice and assistance when the person’s goals and needs are not being achieved 4.4 Make necessary revisions to the individualised plan in line with role, organisation and/or program guidelines and in consultation with the person and/or family and/or carer and/or relevant other

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities

During face-to-face workshops delivered on line via collaborate ultra or on campus (at RMIT or our industry partners) information is shared through talks and discussions, and workshops where exercises are conducted to apply learning. Time is spent during classes for students to work on group and individual assessment tasks.

The workshop themes link units and ideas, strategies and current beliefs, values and philosophies about disability and community sector work.
The schedule is planned to address those themes but we will be seeking other options to enrich your learning throughout the program.
We welcome any suggestions or requests from students that would add to the content or experiences.

Teaching Schedule

Week	Topic	Assessment / Learning activities
Week 1	Complex needs Needs of people with mental health Information about the human body	Identify and prioritise the needs of participants Health terminology Body systems and structures
Week 2	Complex needs Needs of people with mental health Information about the human body	Identify and prioritise the needs of participants Health terminology Body systems and structures
Week 3	Complex needs Needs of people with mental health Information about the human body	Individualised support plans Self directed recovery Needs of people with mental health issues
Week 4	Complex needs Needs of people with mental health Information about the human body	Individualised support plans Self directed recovery Needs of people with mental health issues Services and supports AT4
Week 5	Complex needs Needs of people with mental health Information about the human body	Individualised support plans delivery and evaluation Self directed recovery Needs of people with mental health issues Services and supports AT1
Week 6	Complex needs Needs of people with mental health Information about the human body	Individualised support plans delivery and evaluation Self directed recovery Needs of people with mental health issues Services and supports
Week 7	Review Practical observations Assessment support	AT2 AT3
Week 8	Review Practical observations Assessment support

Week

Topic

Assessment / Learning activities

Week 1

Complex needs

Needs of people with mental health