Course Title: Work with people experiencing or at risk of homelessness

Part B: Course Detail

Teaching Period: Term2 2023

Course Code: HWSS8154C

Course Title: Work with people experiencing or at risk of homelessness

School: 535T Social Care and Health

Campus: City Campus

Program: C4423 - Certificate IV in Mental Health

Course Contact: Chris Walters

Course Contact Phone: +61399258268

Course Contact Email: chris.walters@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None 

Course Description

This unit describes the performance outcomes, skills and knowledge required to work with people who are experiencing homelessness or at risk of becoming homeless, including people experiencing domestic and family violence.

This unit applies to individuals who work in a range of community services and health roles.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCSOH013 Work with people experiencing or at risk of homelessness

Element:

1. Address issues associated with people who are experiencing homelessness or at risk of becoming homeless.

Performance Criteria:

1.1. Reflect on own personal values and attitudes regarding homelessness and take these into account when planning and implementing work activities.

1.2. Identify barriers in accessing safe and secure housing for people experiencing homelessness or at risk of becoming homeless.

1.3. Provide opportunities for people to participate in service planning and support activities.

1.4. Assess personal safety of people experiencing homelessness or at risk of becoming homeless and report and refer those in unsafe situations according to organisational policies and procedures and legislative requirements.

1.5. Assess issues impacting on person’s homelessness risk and situation and modify approach to service delivery.

1.6. Work with person to identify and discuss potential solutions to complex issues raised, including referral to key agencies, services and personnel.

1.7. Provide advice and assistance on housing options.

Element:

2. Support and advocate for people who are experiencing homelessness or at risk of becoming homeless.

Performance Criteria:

2.1. Advocate and negotiate for services in conjunction with person according to person’s needs.

2.2. Support person to advocate and negotiate on their own behalf and deal with discrimination.

2.3. Negotiate and create access pathways to support services and social and private housing providers.

2.4. Select and use advocacy techniques appropriate and sensitive to cultural background, age and gender.

2.5. Advocate within the community to facilitate addressing issues on behalf of people who are experiencing homelessness or at risk of becoming homeless.


Learning Outcomes


This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to effectively in the above elements.  


Details of Learning Activities

This course will be delivered face to face with a demonstration of skills and knowledge


Teaching Schedule

CHCSOH013

Course Schedule: Work with people experiencing or at risk of homelessness

                                                                      Semester 2: 2023

 

Week

Topic

Assessment due dates 

Week 1

Introduction to homelessness 

  • Intro to homelessness 
  • What is meant by homelessness 
  • Homelessness in Australia 
  • Victorian Statistics 
  • Covid & Homelessness 

Assessing a client’s homelessness risk or situation 

  • Types of assessment tools and understanding homelessness risk criteria 
  • Gathering information and requesting information from other sources 
  • Identifying barriers to accessing accommodation services 
  • Reporting children at risk of homelessness 

 

Week 2 Online

 

Providing and adapting service to meet needs 

  • Determining how current service provision need to be adapted 
  • Adapting service provision to meet needs 
  • Making referral to relevant providers 

Outreach 

  • The importance of Outreach 
  • What is Outreach 
  • Outreach Models 
  • Resources 
  • Home visits 
  • What is the purpose of home-visits 
  • Safety considerations 
  • Outreach principles 

Homelessness & the extreme weather

 

 

Week 3

 Providing advice and assistance on housing options 

  • Working with client to help identify solutions 
  • Researching housing options 
  • Other resources and supports 

Prepare for role plays 

 

Week 4

 

Advocating for and with clients

  • Helping the client to advocate for themselves with government agencies and service providers
  • Advocating within the community to address homelessness and tenancy issues

Negotiating for services

  • Working with or negotiating on behalf of clients
  • Negotiation techniques
  • Helping to create access to support services

Prepare for role plays

 

Week 5

 

Assessment workshop - Homelessness Role Plays

 Assessment Task 1 & 2

Week 6

Assessment workshop - Homelessness Role Plays

 

 

Assessment Task 3

 

 

Week 7

Assessment task 4 and unit review

 

Assessment Task 4

 


Learning Resources

Prescribed Texts


References


Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The learning Lab
www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops


Overview of Assessment

There are four individual assessment tasks consisting of an online quiz and role plays. 

In order to achieve competency in this unit, you must be marked as satisfactory for each assessment task.

Students are allowed two submissions per assessment.  Any further resubmissions is at the discretion of the teacher and coordinator.

Assessment tasks include:   

Task 1: Role play 1    

Task 2: Role play 2

Task 3: Role play 3 

Task 4: Online quiz 


Assessment Tasks

There are four individual assessment tasks consisting of an online quiz and role plays. 

In order to achieve competency in this unit, you must be marked as satisfactory for each assessment task.

Students are allowed two submissions per assessment.  Any further resubmissions is at the discretion of the teacher and coordinator.

Assessment tasks include:   

Task 1: Role play 1    

Task 2: Role play 2

Task 3: Role play 3 

Task 4: Online quiz 


Assessment Matrix

The assessment matrix is located in canvas at the end of each assessment task.

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students

Course Overview: Access Course Overview