Course Title: Work collaboratively with the care network and other services

Part B: Course Detail

Teaching Period: Term1 2024

Course Code: PUBH9442C

Course Title: Work collaboratively with the care network and other services

Important Information:

Please note that this course has compulsory in-person attendance requirements for some teaching and assessment activities.

School: 535T Social Care and Health

Campus: City Campus

Program: C4423 - Certificate IV in Mental Health

Course Contact: Jennifer Furby

Course Contact Phone: 9925 8310

Course Contact Email: jennifer.furby@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 75

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills knowledge required to work collaboratively with the care network and other potential services for a person with mental illness. This work provides a recovery oriented practice approach, involving a variety of health and community service professionals working collaboratively with the person and their care network.

This unit applies to work with people living with mental illness in a range of community services work contexts.

This unit is delivered and assessed in a cluster with:

  • CHCMHS002 Establish self-directed recovery relationships 
  • CHCMHS003 Provide recovery oriented mental health services 

The course also incorporates 80 hours of work-placement activities.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCMHS004 Work collaboratively with the care network and other services

Element:

1. Identify and build resilience and capacity in the person's care network and community of choice

Performance Criteria:

1.1 Work collaboratively to identify the scope and membership of the person’s care network and their community of choice

1.2 Work with the person with mental illness to clarify the roles and importance of members of the care network and determine their potential to positively impact the life of the person

1.3 Work collaboratively with the person to identify the potential to expand or strengthen the care network, or increase their participation in their community of choice

1.4 Provide support, information or other actions to assist the person to uphold their rights, build resilience and capacity in their network, as required

Element:

2. Develop and maintain effective working relationships with other services and programs

Performance Criteria:

2.1 Establish networks and local contacts to maximise availability of service options so a person’s needs can be holistically met

2.2 Gather and review information about local services to identify benefits and limitations of available service options and their possible contribution to the recovery process

2.3 Clarify scope of collaborative approaches and work within individual, team and multi-disciplinary work roles and structures

2.4 Establish, negotiate and document partnerships

2.5 Develop and maintain working relationships with local service providers, according to the person’s needs

2.6 Identify limits of own abilities, role or knowledge and after discussion with the person, make referrals to other services in accordance with organisation policies and available resources

Element:

3. Review and monitor services provided by other organisations and programs

Performance Criteria:

3.1 Review effectiveness of referrals and services offered, in collaboration with person and other services

3.2 Identify gaps or additional services needed

3.3 Negotiate and advocate as required to ensure programs are meeting the person’s recovery goals

3.4 Work collaboratively to identify and address any difficulties the person is experiencing with other services and work with the person and service to achieve the desired outcome


Learning Outcomes


On successful completion of this course, you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

Classes where information is shared through talks and group discussions, and exercises are conducted to apply learning. Time in class, will also be spent working on applied assessment tasks.


Teaching Schedule

Please refer to Canvas for a thorough overview of class schedules and assessment task due dates.


Learning Resources

Prescribed Texts


References


Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The learning Lab
www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops


Overview of Assessment

This unit is part of an integrated program. You must demonstrate critical aspects for assessment and evidence required to demonstrate competency in this unit. 

Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. You may be assessed by: 
• Oral or written questioning 
• Oral presentations 
• Assignments and projects 
• Direct observation of work practice 

Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation. 

Regular attendance is necessary.

If you have a long-term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the Program Co-ordinator or the Equitable Learning Services team if you would like to find out more.  

Full assessment briefs will be provided and can be found on Canvas.  


Assessment Tasks

Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. You may be assessed by: 
• Oral or written questioning 
• Oral presentations 
• Assignments and projects 
• Direct observation of work practice. 

Full assessment briefs are provided in Canvas.

Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills to a standard expected in the workplace. To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task.

Regular attendance is necessary.

You should refer to the assessment brief which is available through Canvas for a full assessment criterion.

Results that apply to courses that are delivered and assessed in accordance with competency-based assessments are:
CA - Competency Achieved
NYC - Not Yet Competent
DNS - Did not submit for assessment 

 

This unit is delivered and assessed in a cluster with:

  • CHCMHS002 Establish self-directed recovery relationships 
  • CHCMHS003 Provide recovery oriented mental health services 

You will be given two (2) attempts for each assessment to demonstrate the required knowledge and skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.


Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency.

The assessment matrix is in Canvas, at the end of each assessment task.

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students

Course Overview: Access Course Overview