Course Title: Work with diverse people

Part B: Course Detail

Teaching Period: Term2 2023

Course Code: EMPL7092C

Course Title: Work with diverse people

School: 535T Social Care and Health

Campus: City Campus

Program: C4425 - Certificate IV in Mental Health Peer Work

Course Contact: Chris Walters

Course Contact Phone: +61 3 9925 8268

Course Contact Email: chris.walters@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

This unit applies to all workers.

This unit is delivered and assessed in a cluster with CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety. 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCDIV001 Work with diverse people

Element:

1. Reflect on own perspectives

Performance Criteria:

1.1 Identify and reflect on own social and cultural perspectives and biases

1.2 Work with awareness of own limitations in self and social awareness

1.3 Use reflection to support own ability to work inclusively and with understanding of others

1.4 Identify and act on ways to improve own self and social awareness

Element:

2. Appreciate diversity and inclusivenes...

Performance Criteria:

2.1 Value and respect diversity and inclusiveness across all areas of work

2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness

2.3 Use work practices that make environments safe for all

Element:

3. Communicate with people from diverse ...

Performance Criteria:

3.1 Show respect for diversity in communication with all people

3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence

3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible

3.4 Seek assistance from interpreters or other persons according to communication needs

Element:

4. Promote understanding across diverse ...

Performance Criteria:

4.1 Identify issues that may cause communication misunderstandings or other difficulties

4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity

4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations

4.4 Address any difficulties with appropriate people and seek assistance when required

Learning Outcomes


This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to effectively in the above elements.  

 


Details of Learning Activities

There will be a range of learning activities to engage students with course material to develop skills, knowledge and understanding required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. The learning activities will be interactive and will include: group work activities, peer learning, discussions, case studies, reflective learning, quizzes and practice learning exercises.


Teaching Schedule

CHCDIV001

           

 

 Course Schedule:  Work with diverse people Semester 2: 2023        

 
Week  Topic  Assessment 
Week 1  Introduction to Cultural Capability 
  • Introduction 
  • Assessments 
  • Understanding the cultural sphere 
  • Cultural diversity, awareness, safety, competencies 
  • Bias, privilege, fragility 
  • Systems and structures that contribute to discrimination 
  • Systems and structures that challenge discrimination 
  • Culturally and Linguistically Diverse Communities
    

  
Week 2 

  

 Diverse people  
  • Revision 
  • Intersectionality 
  • Inclusion 
  • Diverse Genders, Sexes and Sexualities 
  • Gender inequity 
  • People living with disability 
  • Older people and mental health 
  • Discrimination and rights 
    

  
Week 3 

 

 Human Rights & Australian Aboriginal and Torres Strait Islander people 
  • Revision 
  • Universal Declaration of Human Rights 
  • Human Rights based approaches in Australia 
  • Service Standards for Mental Health in Victoria 
  • Key aspects of Australian Aboriginal and Torres Strait Islander culture 
  • Risk and protective factors 
  • Support Australian Aboriginal and Torres Strait Islander people 
  • Ongoing effects for Aboriginal and Torres Strait islander people 
  • Self-directed learning – Assessment Task 1 
    

  
Week 4 

  

 Promote Aboriginal and/or Torres Strait Islander Cultural Safety 
  • Revision 
  • Cultural factors that impact service delivery 
  • Legislative frameworks that promote cultural safety and culturally responsive service delivery 
  • Cultural competency 
  • Evaluating cultural safety 
  • Changes to service delivery based on evaluation 
  • Role Play - Communication 

 

    

  
Week 5 

 

 Developing partnerships  
  • Revision 
  • Cultural brokers and interpreters 
  • Developing partnerships with Aboriginal and Torres Strait Islander communities 
  • Self-determination and community control when working with Aboriginal and Torres Strait Islander communities 
  • Collaboration and consultation 
  • Promoting partnerships 
  • Evaluation and review
  • Culturally safe organisations 
  • Assessment Task 2  
  • Self-directed learning – Assessment Task 2 
    

  
Week 6  Assessment – Preparation 
  • Revision 
  • Review Communication – 
  • Assessment Task 3 – Role Plays and Reflection 
  • Practice Role Plays 

 

    

Assessment Task 1
Week 7  Assessment - Presentation 
  • Completing presentation 

 

 Assessment Task 2  

 
Week 8 

 

 Assessment – Role Plays 
  • Completing assessment Role Plays and Reflection 
  

 
Week 9 

 

 Assessment - Role Plays 
  • Completing assessment Role Plays and Reflection 
 Assessment Task 3 


Learning Resources

Prescribed Texts


References


Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The learning Lab
www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops


Overview of Assessment

There are three individual assessment tasks consisting of short answer questions, oral presentation and role plays. 

In order to achieve competency in this unit, you must be marked as satisfactory for each assessment task.

Students are allowed two submissions per assessment.  Any further resubmissions is at the discretion of the teacher and coordinator.

Assessment tasks include:   

Task 1: Knowledge assessment  

Task 2: Presentation  

Task 3: Role plays  


Assessment Tasks

Assessment Task 1: This assessment requires students to complete short answer knowledge questions to consolidate and demonstrate knowledge, understanding and learning from this unit.

Assessment Task 2: This assessment requires students to prepare and deliver a presentation around cultural diversity of Australian Aboriginal and Torres Strait Islander people. Students will receive feedback from an Aboriginal and/or Torres Strait Islander representative and complete a written task.

Assessment Task 3: This assessment requires students to adopt the role of a Mental Health Worker and complete role plays for 3 clients to demonstrate learning, knowledge and skills in respectfully identifying diversity and cultural safety issues in the workplace and model cultural safety practices. There are also written task you need to complete as part of this assessment.


Assessment Matrix

The assessment matrix is located in canvas at the end of each assessment task.

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students

Course Overview: Access Course Overview