Course Title: Work with diverse people

Part B: Course Detail

Teaching Period: Term1 2023

Course Code: EMPL7092C

Course Title: Work with diverse people

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.  

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.  

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.  

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus  

  

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.

School: 535T Social Care and Health

Campus: City Campus

Program: C5387 - Diploma of Dental Technology

Course Contact: Luke Scarica

Course Contact Phone: 03 9925 0312

Course Contact Email: luke.scarica@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

This unit applies to all workers.

 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCDIV001 Work with diverse people

Element:

1. Reflect on own perspectives

Performance Criteria:

1.1 Identify and reflect on own social and cultural perspectives and biases
1.2 Work with awareness of own limitations in self and social awareness
1.3 Use reflection to support own ability to work inclusively and with understanding of others
1.4 Identify and act on ways to improve own self and social awareness

Element:

2. Appreciate diversity and inclusiveness, and their benefits

Performance Criteria:

2.1 Value and respect diversity and inclusiveness across all areas of work
2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness
2.3 Use work practices that make environments safe for all

Element:

3. Communicate with people from diverse backgrounds and situations

Performance Criteria:

3.1 Show respect for diversity in communication with all people
3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence
3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible
3.4 Seek assistance from interpreters or other persons according to communication needs

Element:

4. Promote understanding across diverse groups

Performance Criteria:

4.1 Identify issues that may cause communication misunderstandings or other difficulties
4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity
4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations
4.4 Address any difficulties with appropriate people and seek assistance when required

Learning Outcomes


On completion of this course, you will be able to:

  1. Reflect on own perspectives  
  1. Appreciate diversity and inclusiveness, and their benefits        
  1. Communicate with people from diverse backgrounds and situation        
  1. Promote understanding across diverse groups


Details of Learning Activities

The candidate must show demonstrate essential knowledge and provide evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, and evidence that they can manage tasks and manage contingencies in the context of the work role.


Teaching Schedule

VE 2023

 

Topic

Learning Materials and Activities

Assessment Remarks

1

ST1A 15/05/2023
ST1B 18/05/2023
ST1C 17/05/2023

Online session, time TBA (between 9:30am and 4:30pm)

Online introduction and tutorial for the self-guided "Work with diverse people" course.

This online session will help you to be able to navigate through the self-guided "Work with diverse people" course.


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

You must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that you have:

  • undertaken a structured process to reflect on own perspectives on diversity
  • recognised and respected the needs of people from diverse social and cultural backgrounds in at least 3 different situations:
  • selected and used appropriate verbal and non verbal communication
  • recognised situations where misunderstandings may arise from diversity and formed appropriate responses

To be deemed competent you must demonstrate an understanding of all aspects required of the competency.   

Regular attendance is necessary. 

Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks and consist of theory and practical based tasks.


Assessment Tasks

Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as “Competent” means you have consistently demonstrated the required knowledge and skills at a standard expected in the workplace.

To be assessed as “Competent” in this course, you will need to complete each assessment task to a satisfactory standard.  You will receive feedback from the teacher at the conclusion of each assessment task.

You should refer to the assessment brief which is available through Canvas for full assessment criteria.

Assessment Tasks: Knowledge Assessment
Online assessment tasks must be completed and submitted by 28/05/2023 (ST1A, ST1B & ST1C)
Assessment tasks will provide you with the opportunity to demonstrate that you have the required essential knowledge of:
  - concepts of cultural awareness, cultural safety and cultural competence and how these impact different work roles
  - concepts and definitions of diversity
  - own culture and the community attitudes, language, policies and structures of that culture and how they impact on different people and groups
  - features of diversity in Australia and how this impacts different areas of work and life
  - legal and ethical considerations (international, national, state/territory, local) for working with diversity, how these impact individual workers, and the consequences of breaches
  - key areas of diversity and their characteristics
  - key aspects, and the diversity, of Australia’s Aboriginal and/or Torres Strait Islander cultures
  - potential needs of marginalised groups
  - resources that support individuals and organisations to embrace and respond to diversity
  - influences and changing practices in Australia and their impact on the diverse communities that make up Australian society
  - impact of diversity practices and experiences on personal behaviour, interpersonal relationships, perception and social expectations of others

Assessment Tasks: Performance Assessment
Online assessment tasks must be completed and submitted by 28/05/2023 (ST1A, ST1B & ST1C)
Assessment tasks will provide you with the opportunity to show that you have:
  - undertaken a structured process to reflect on own perspectives on diversity
  - recognised and respected the needs of people from diverse social and cultural backgrounds in at least 3 different situations:
      - selected and used appropriate verbal and non-verbal communication
      - recognised situations where misunderstandings may arise from diversity and formed appropriate responses

Results that apply to courses that are delivered and assessed in accordance with competency-based assessment are:
CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did not Submit for Assessment


Assessment Matrix

The assessment tasks listed in this course guide address all the elements and criteria of the requirements of this course.

Other Information

Attendance:

It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully.

 

Information about your studies:

You can access My Studies through the RMIT website for information about timetables, important dates, assessment dates, results and progress, Canvas etc.

https://www.rmit.edu.au/students

 

Assessment:

Information on assessment including Special consideration, Adjustments to assessment, (eg. applying for an extension of time):

https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment

 

Academic Integrity and Plagiarism: 

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.

https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/academic-integrity

 

Credit Transfer and Recognition of Prior Learning: 

Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification).

Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.  

Please speak to your teacher if you wish to discuss applying for Credit Transfer or RPL for the unit(s) of competency addressed in this course.

https://www.rmit.edu.au/students/student-essentials/enrolment/apply-for-credit

Course Overview: Access Course Overview