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The seminar focuses on the challenges of managing health professionals in large complex environments.
High Performance Work Systems in Healthcare: Opportunities or Constraints for Improved Patient Care?
In particular it draws upon the high performance work systems literature and applies these concepts through quantitative and qualitative research in a number of Australian hospitals. The seminar identifies some of the key challenges in relation to recruitment and retention, reward and performance of staff in healthcare, alongside issues such as transformational leadership, social identification and employee consultation and decision making. The seminar concludes that high performance work practices can lead to improved patient care but need to be linked to good resources, supportive leadership, employee engagement through having a voice in decision making, control over the pace and quality of work and identification with the team.
Professor Pauline Stanton is Head of the School of Management at RMIT and a Professor of Management. She is currently Chief Investigator of an ARC Linkage Grant exploring the impact of business process methodologies on employees in healthcare. She is also a member of a large international project comparing employee relations in Multinational Enterprises in eight countries. She has also carried out successful research and training consultancies in a range of industries including, healthcare, Defence, local government, the arts and manufacturing. She also has extensive experience in Asia, in particular China, Vietnam and Mongolia. Her work on high performance work systems, performance appraisal, employee voice and strategic HRM has been published in the Asia-Pacific Business Review, British Journal of Industrial Relations, the Human Resource Management Journal, the International Journal of Human Resource Management, Journal of Advanced Nursing, Social Science and Medicine and the Journal of Industrial Relations.
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