Course Title: Provide individualised support
Part B: Course Detail
Teaching Period: Term1 2023
Course Code: HWSS6075C
Course Title: Provide individualised support
Important Information:
This course is delivered and assessed in a cluster with
- CHCCCS023 - Support Independence and well being
School: 535T Social Care and Health
Campus: City Campus
Program: C3413 - Certificate III in Individual Support (Disability)
Course Contact: Clare McGlone
Course Contact Phone: +61 3 9925 7929
Course Contact Email: clare.mcglone@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 30
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations.
This unit applies to workers who provide support under direct or indirect supervision in any community services or health context.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCCS015 Provide individualised support |
Element: |
1. Determine support needs |
Performance Criteria: |
1.1 Interpret and clarify own role in implementing individualised plan and seek appropriate support for aspects outside scope of own knowledge, skills or job role 1.2 Confirm individualised plan details with the person and with family and carers when appropriate 1.3 Ensure the person is aware of their rights and complaints procedures 1.4 Work with the person to identify actions and activities that support the individualised plan and promote the person’s independence and rights to make informed decision-making 1.5 Prepare for support activities according to the person’s individualised plan, preferences and organisation policies, protocols and procedures |
Element: |
2. Provide support services |
Performance Criteria: |
2.1 Conduct exchanges with the person in a manner that develops and maintains trust 2.2 Provide support according to the individualised plan, the person’s preferences and strengths, and organisation policies, protocols and procedures 2.3 Assemble equipment as and when required according to established procedures and the individualised plan 2.4 Respect and include the family and/or carer as part of the support team 2.5 Provide support according to duty of care and dignity of risk requirements 2.6 Provide assistance to maintain a safe and healthy environment 2.7 Provide assistance to maintain a clean and comfortable environment 2.8 Respect individual differences to ensure maximum dignity and privacy when providing support 2.9 Seek assistance when it is not possible to provide appropriate support |
Element: |
3. Monitor support activities |
Performance Criteria: |
3.1 Monitor own work to ensure the required standard of support is maintained 3.2 Involve the person in discussions about how support services are meeting their needs and any requirement for change 3.3 Identify aspects of the individualised plan that might need review and discuss with supervisor 3.4 Participate in discussion with the person and supervisor in a manner that supports the person’s self determination |
Element: |
4. Complete reporting and documentation |
Performance Criteria: |
4.1 Maintain confidentiality and privacy of the person in all dealings within organisation policy and protocols 4.2 Comply with the organisation’s informal and formal reporting requirements, including reporting observations to supervisor 4.3 Identify and respond to situations of potential or actual risk within scope of own role and report to supervisor as required 4.4 Identify and report signs of additional or unmet needs of the person and refer in accordance with organisation and confidentiality requirements 4.5 Complete and maintain documentation according to organisation policy and protocols 4.6 Store information according to organisation policy and protocols |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
The program schedule includes:
• Online self-paced learning resources
• Face-to-face classroom-based learning
• Workplace based learning and assessment
Teaching Schedule
Week |
Topic |
Assessment / Learning activities |
Week 1
|
Support independence and well being
|
|
Week 2
|
Provide individualized support
|
|
Week 3
|
Mid Semester Break |
|
Week 4
|
Provide individualized support
|
|
Week 5
|
Support independence and well being
|
|
Week 6
|
Support independence and well being
|
|
Week 7
|
Placement |
|
Week 8
|
Placement |
|
Week 9
|
Placement |
|
Week 10
|
Placement |
AT4 - Placement WIL assessment |
Week 11
|
De brief and assessment Review |
|
Week 12
|
De brief and assessment Review |
|
Learning Resources
Prescribed Texts
References
Other Resources
The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The learning Lab
www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops
Overview of Assessment
Overview of Assessment
This unit of competency is delivered and assessed with the following units of competency:
- CHCCCS023 - Support Independence and well being
There will be three forms of assessment including knowledge quizzes, simulated assessments and practical assessments undertaken in the work place.
Students are given two (2) attempts for each assessment to demonstrate the required skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.
Assessment Tasks
Assessment Task 1- Knowledge assessment
Assessment Task 2- Simulation- Role Play James Foster
Assessment Task 3- Simulation- Role Play Iris Fairweather
Assessment Task 4 - Placement WIL assessment
Assessment Matrix
The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available through Program Administration
Other Information
Attendance:
Your teaming experience will involve class-based teaching, discussion, demonstration and practical exercises
teaching scheduale
It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully.
Information about your studies:
You can access My Studies through the RMIT website for information about timetables, important dates, assessment dates, results and progress, Canvas etc.
https://www.rmit.edu.au/students
Assessment:
Information on assessment including Special consideration, Adjustments to assessment, (eg. applying for an extension of time):
https://www.rmit.edu.au/students-essentials/assessment-and-exams/assessment
Academic Integrity and Plagiarism:
RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.
https://www.rmit.edu.au/students/student-essentials/assessment-andexams/academic-integrity
Credit Transfer and Recognition of Prior Learning:
Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification).
Recognition of Prior Leaming (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.
Please speak to your teacher if you wish to discuss applying for Credit Transfer or RPL for https://www.rmit.edu.au/students/student-essentials/enrolment/apply-for-credit
Course Overview: Access Course Overview