Course Title: Support small scale ICT projects

Part B: Course Detail

Teaching Period: Term1 2024

Course Code: BUSM8885C

Course Title: Support small scale ICT projects

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities. 

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption. 

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus 

 

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance. 

School: 520T Future Technologies

Campus: City Campus

Program: C4410 - Certificate IV in Information Technology

Course Contact: Haroon Bhutta

Course Contact Phone: +61 3 9925 4381

Course Contact Email: haroon.bhutta@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this course you will gain the skills and knowledge required to support the management of low risk, straight forward Information and Communications Technology (ICT) projects within an organisation.

This course is delivered and assessed with the following course ICTICT443 - Work collaboratively in the ICT industry 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTPMG411 Support small scale ICT projects

Element:

1. Support project commencement

Performance Criteria:

1.1 Identify applicable organisational policies and procedures

1.2 Identify stakeholders and project sponsor

1.3 Identify project objectives and gather requirements

1.4 Prepare project documents and obtain approval from project sponsor

Element:

2. Support project plan development

Performance Criteria:

2.1 Break down requirements into individual project tasks

2.2 Identify and gather resources required for project

2.3 Compile schedule of project tasks

2.4 Allocate task responsibilities to project team members

2.5 Discuss and agree on risk management process with project sponsor

2.6 Finalise project plan and obtain sign off from required personnel

Element:

3. Support project completion

Performance Criteria:

3.1 Discuss and confirm project activities meet timeframe, scope, cost and quality expectations with project team

3.2 Monitor and manage project risks and issues according to risk management procedures

3.3 Confirm all work tasks have been performed and project deliverables meet project requirements

3.4 Initiate and complete sign off

3.5 Present project to stakeholders and train stakeholders in project outcomes if required

Element:

4. Support project closure

Performance Criteria:

4.1 Prepare ICT support and maintenance documents

4.2 Obtain final project sign-off from required personnel

4.3 Save and back up project documentation

4.4 Review and assess impact of support to small scale ICT project team performance

4.5 Document lessons learned and support project close


Learning Outcomes


 On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

  • Class lectures and discussions
  • Class exercises
  • Practical demonstration in a classroom
  • Group project
  • Group discussion
  • Research work


Teaching Schedule

Week

Topic

Assessment/Learning Activities

 

Week 1

Introduction

 

 

Introduction to Project Management

 

Basic project management concepts and terms

 

Week 2

Project Teams and Team Communication

Task 1 – Quiz 1 – Released Week #2 / Due Week #6

 

Collaborative / Teamwork

Task 2 – Project 1 – Released Week #2 / Due Week #4

 

Week 3

Project Charter

 

 
 

Week 4

Project Lifecycle, Management Methods and Tools

Task 2 – Project 1 – Due Week #4 (8 March – 05:30pm)

 
 

Week 5

Identify Stakeholders and Gather Requirements

 

 

Assumptions and Constraints

 

Introduction to MS Project

 

Week 6

Project Scope

Task 1 – Quiz 1 – Due Week #6 (22 March – 05:30pm)

 

Week 7

Define Activities & Understanding WBS

 

 
 

Mid-Semester Break (29 Mar – 07 Apr)

 

Week 8

Creating a GANTT Chart

Task 3 – Project 2 – (Phase 1, 2 & 3 – Released Week #8) / Due Week #10, 13 & 15

 

Week 9

Risk Management

 

 

Week 10

Practical Assessment Week (Task 3 – Project 2 – Phase 1)

Task 3 – Project 2 – (Phase 1) – Due Week #10 (26 April – 05:30pm)

 

Week 11

Collaboration Tools and Protocols

Task 1 – Quiz 2 – Released Week #11 / Due Week #13

 

Week 12

Managing a Project and Budgeting

 

 

Week 13

SLA (Service Level Agreement)

Task 1 – Quiz 2 – Due Week #13 (17 May – 05:30pm)

 

Task 3 – Project 2 – (Phase 2) – Due Week #13 (17 May – 05:30pm)

 

Week 14

Closing a Project

 

 

Week 15

Train End Users

Task 3 – Project 2 – (Phase 3) – Due Week #15 (31 May – 05:30pm)

 

Week 16

Course & Assessment Feedback

 

 

Week 17

Re-submission if required

 

 

Week 18

Re-submission if required

 

 


Learning Resources

Prescribed Texts


References


Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:  

The Learning Lab  
https://www.rmit.edu.au/students/study-support/learning-lab  

The Study Support Hub   
https://www.rmit.edu.au/students/study-support/study-support-hub


Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral presentations and through the application of learned skills and insights to your written tasks. Full assessment briefs will be provided and can be found on CANVAS.


Assessment Tasks

1. Assessment 1 (Task 1) - Quiz 1 & Quiz 2

2. Task 2 - Project 1

3. Task 3 - Project 2 (Phase 1, Phase 2, & Phase 3)


Assessment Matrix

Element

Performance criteria

 

 

 

 

 

Assessment

Task 1: Online Quizzes

Assessment

Task 2: Project 1

Assessment

Task 3: Project 2

 

 

1. Support project commencement

1.1 Identify applicable organisational policies and procedures

 

 

Phase 1

1.2 Identify stakeholders and project sponsor

 

 

Phase 1

1.3 Identify project objectives and gather requirements

 

Task 1

Phase 1

1.4 Prepare project documents and obtain approval from project sponsor

Quiz 1 - Q-10

Quiz – 2 Q-2

 

Phase 1

 

 

 

 

2. Support project plan development

2.1 Break down requirements into individual project tasks

Quiz1- Q6

 

Phase 2: Section 2 – Task 1

2.2 Identify and gather resources required for project

 

 

Phase 2: Section 2 – Task 2

2.3 Compile a schedule of project tasks

Quiz1 - Q11

 

Phase 2: Section 2 – Task 4

2.4 Allocate task responsibilities to project team members

 

 

Phase 2: Section 2 – Task 4

2.5 Discuss and agree on risk management process with project sponsor

Quiz1-Q13

 

 

Phase 2: Section 2 – Task 6, 8

 

2.6 Finalise project plan and obtain sign off from required personnel

 

 

Phase 2: Section 2 – Task 8

 

 

 

 

3. Support project completion

3.1 Discuss and confirm project activities meet timeframe, scope, cost and quality expectations with project team

 

 

Phase 2: Section 2 – Task 5, 7, 8

3.2 Monitor and manage project risks and issues according to risk management procedures

Quiz 1 -Q14

 

 

Phase 3: Task 2b

3.3 Confirm all work tasks have been performed and project deliverables meet project requirements

 

 

Phase 3: Task 2b

3.4 Initiate and complete sign off

 

 

Phase 3: Task 5

 

3.5 Present project to stakeholders and train stakeholders in project outcomes if required

 

 

Phase 3: Task 2b

 

 

4. Support project closure

4.1 Prepare ICT support or maintenance documents if applicable

Quiz 2 -Q-1

Task 3

 

4.2 Obtain final project sign-off from required personnel

 

Task 5

 

4.3 Save and back up project documentation

 

Task 4

 

4.4 Review and assess impact of support to small scale ICT project team performance

 

 

Phase 3: Task 3c

4.5 Document lessons learned and support project close

Quiz 2 -Q-1

 

 

Phase 3: Task 4

Other Information

Attendance:  

Your learning experience will involve class-based teaching, discussion, demonstration and practical exercises .  

It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully.  

 Information about your studies:  

You can access My Studies through the RMIT website for information about timetables, important dates, assessment dates, results and progress, Canvas etc.  

https://www.rmit.edu.au/students  

Assessment:  

Information on assessment including Special consideration, Adjustments to assessment, (eg. applying for an extension of time):  

https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment  

Academic Integrity and Plagiarism:   

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.  

https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/academic-integrity  

Credit Transfer and Recognition of Prior Learning:   

Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification).  

Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.    

Please speak to your teacher if you wish to discuss applying for Credit Transfer or RPL for the unit(s) of competency addressed in this course.  

https://www.rmit.edu.au/students/student-essentials/enrolment/apply-for-credit

Course Overview: Access Course Overview