Check whether the Complaints Resolution Policy covers your issue and what other options are available to resolve your concern.
Find the steps you should take to ensure your complaint is resolved as quickly and as fairly as possible.
Find the answers to frequently asked questions and other useful information.

Complaints Resolution Policy

RMIT’s Complaints Resolution Policy provides a framework for the management of student complaints, which prioritises fair and reasonable complaint resolution across RMIT. It also gives detailed information about the types of complaints it can and cannot consider.

Student or Third-Party Complaints Policy Process

RMIT’s Student or Third-Party Complaints Policy Process aims to provide a consistent, coordinated and supportive approach to complaint management, which ensures a timely and fair resolution of concerns and complaints.

Safer Community

If you are feeling unsafe or unsure what to do about threatening or unwanted behaviour, including sexual harassment or assault, you can talk to Safer Community about your concerns and options, even if the behaviour happens off campus.