Type of concerns

Discover the policy and process that covers your type of concern.


Options for resolution

Find out the different ways you can raise an issue at RMIT.

Steps to take

Discover the steps to take to lodge and resolve your complaint.


Seeking a review

If you're not satisfied with the outcome of your issue, you can seek an internal or external review.


Role of each party

Find out who's involved in the complaints process at RMIT, and what they do.


Rights and responsibilities

Find out your rights and responsibilities when making a complaint.


Get the details of your complaints handler.