Surveys

Is the survey confidential?

Yes, all CES answers are confidential.

However, students are expected to observe the values of RMIT when writing their answers, as reflected in relevant University regulations and policies. Formal actions can be taken when students behave in a manner that is considered inappropriate.

Will my teachers see my responses?

Aggregated reports of students’ multiple choice answers are sent to teachers once student exam results have been released.

Additionally, aggregated reports of de-identified student comments are sent to course coordinators, who are encouraged to pass these on to teachers to facilitate course improvements.

Why are courses surveyed before the end of semester?

The CES dates have been selected to ensure the survey does not interfere with the exam and holiday periods.

We understand this may result in courses being surveyed before final assessments have been submitted. However, we ask that students give as comprehensive feedback as possible on their experience in the course up until the time of completing the survey.

I’ve completed the survey. Why am I still getting email reminders?

Weekly email reminders are sent out during the survey period to all students who have surveys showing as ‘open’ or ‘in progress’.

If you completed the survey less than twelve hours before receiving the reminder email, please disregard.

If you completed the survey more than twelve hours before receiving the reminder email, this may indicate that the survey was ‘saved’ rather than ‘submitted’. Please go back into the survey, click through to the last page and select ‘submit’. The status of the survey should then say ‘complete’. If it still showing as ‘open’ or ‘in progress’, please contact the surveys team.

Why is one of my courses missing?

If a course is not appearing on your list of surveys, this may indicate that the School has opted not to survey that particular course. For more information, please contact your teacher or email the surveys team.

Where can I email additional feedback?

The survey is the best avenue for providing feedback as it ensures it reaches the right individuals. However, if you would like to submit further feedback in addition to the survey, please email it to your course coordinator.

I have only just started my program. Do I still need to complete the survey?

No. The survey is only sent out to students who have completed at least one semester of study.

If you have commenced your program mid-year, you will not be surveyed until the following year.

Will anyone be able to identify me from the results?

No. The survey is confidential and all comments are de-identified before being distributed.

Does RMIT University act on the feedback?

Yes. The feedback gathered is used to make improvements to programs of study and university facilities. For examples of improvements made in response to past survey feedback, please view our SES improvements infographic.

Why haven’t I received an SES email?

If you are in your first semester of study or are currently on study leave, you are not required to partake in the survey and will not be sent an SES email invitation.