Course Title: Build and maintain business relationships

Part B: Course Detail

Teaching Period: Term1 2022

Course Code: EMPL5997C

Course Title: Build and maintain business relationships

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities. 

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption. 

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus 


Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance. 


This unit is a core within the Diploma of Fashion Styling and must be successfully completed to achieve this qualification.

School: 515T Creative Industries

Campus: Brunswick Campus

Program: C5401 - Diploma of Fashion Styling

Course Contact: Anni Juracich

Course Contact Phone: +61 3 9925 9236

Course Contact Email: anni.juracich@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Bianca Christoff

bianca.christoff@rmit.edu.au

Shannon Meddings

shannon.meddings@rmit.edu.au


Nominal Hours: 35

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There is no pre-requisite for this course.

Course Description

In this course you will explore different methods to develop networking skills and how to promote yourself to potential employers and/or clients. You will participate in relevant industry networks and learn how to maximise and maintain on-going industry relationships.  You will develop the tools to enable you to negotiate work arrangements collaboratively, undertake planning, and develop an understanding and managing financial and business aspects on a freelance basis to negotiate a project brief.
This unit is delivered and assessed with PERF5099C (CUAIND402) Provide freelance services.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBTWK401 Build and maintain business relationships

Element:

1. Establish business relationships

Performance Criteria:

1.1 Identify business development and networking objectives of the organisation and own role

1.2 Determine networking opportunities according to identified objectives and organisational policies and procedures

1.3 Confirm communication channels for information exchange with business contacts 

1.4 Engage with business contacts using written and verbal communication to promote business opportunities

Element:

2. Maintain business relationships

Performance Criteria:

2.1 Use communication techniques to establish rapport with business contacts

2.2 Identify barriers to business development opportunities

2.3 Use problem-solving techniques to negotiate solutions to identified situations

2.4 Seek specialist advice in the development of contacts, as required

Element:

3. Build and improve business relationships

Performance Criteria:

3.1 Develop strategies to represent and promote organisational interests to contacts

3.2 Participate in formal and informal networks that promote the organisation

3.3 Communicate issues regarding relationships in writing and verbally to organisational personnel

3.4 Seek and respond to feedback from management on the quality of relationships with business contacts


Learning Outcomes


On successful completion of this course, you will have developed and applied the skills and knowledge to demonstrate competency in all the elements (+ performance criteria) listed for this unit within a fashion styling context.


Details of Learning Activities

The activities in this course have been designed to give you the opportunity to put into practice all the theory learned in class. These activities include:

  • class exercises to review class presentations/ theory
  • practical demonstrations
  • design activities or projects
  • individual and group activities
  • ‘workshopping’ of student projects including peer/assessor feedback


Teaching Schedule

Note - While all course content in this schedule will be covered, the weekly order may change depending on the class needs and availability of resources

WEEK 

TOPIC 

ACTIVITIES 

01 

Introduction to Freelancing 

Course structure 

Working with Ad Agencies 

Class discussion – working as a freelancer, the good, the bad and the ugly 

02 

Establishing a creative team 

Platforms for promoting your business 

Deliver Assessment 1: Knowledge Questions 

Building relationships 

Finding members for your creative team 

How to maintain relationships 

Using media outlets & platforms to promote your business 

03 

How to ask for feedback from your network 

Using professional services to support your business 

Feedback techniques 

How to search for financial services 

How to search for your obligations as a business 

04 

Interacting with your network 

How to set rules for working with clients 

How to set guidelines for your creative team 

How to negotiate positive outcomes 

05 

 Melbourne Fashion Festival

Assessment 1: Knowledge Questions Due 

Networking at Festival

06 

Scheduling networking check-ins 

Promotional package 

Deliver Assessment 2: Networking 

Importance of social diary 

How to use weekly meetings 

How to shoot & style a professional photo of yourself

07 

Resume Writing 

Creating a promotional styled image 

About me 

How to create a professional resume 

How to shoot a professional styled image to promote your services 


08 

Feedback sessions

Individual progression check ins

09 

Establishing & implementing strategies for networking 

Identifying who you will need to partner with to work successfully as a freelancer 

Where will you find your network 

How to create a networking approach (with your “hook”) 

10 

Maintaining your network 

How to maintain your networking list 

Developing and documenting a network relationship 

What is the purpose of your network relationship 

How will you promote & maintain this relationship 

MID SEMESTER BREAK - FRIDAY 15TH APRIL - MONDAY 25TH APRIL

11 

Business strategy plan 

Assessment 2: Networking Submission Due 

Deliver Assessment 3: Business planning 

SWOT analysis to define your personal brand 

Identify potential business opportunities & risks 

Creating a business plan 

Using a system to maintain your business documents 

12 

Negotiating work arrangements 

Developing contract parameters 

Negotiating a contract 

Varying contract terms 

1 on 1 Meeting with Buddy  


13 


Client feedback

Progress check-in 

Client feedback

Progress check-in

Seeking feedback on your performance 

Identifying professional development opportunities

1 on 1 Meeting with Buddy


14 

Strategy to manage your project 

Progress check-in 

Work scheduling 

Maintain your budget 

1 on 1 Meeting with Buddy 

15 

Self-reflection

Progress check-in

Assessment 3: Business planning Submission Due 

Self reflection

Progress Check in

Reviewing your SWOT analysis against your project

Identifying professional development opportunities 

16 

 Feedback
One on one feedback sessions - progress


Learning Resources

Prescribed Texts


References


Other Resources

You will have access to the most updated versions of the required softwares we will use in this course. 

Additionally, the University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:

The Learning Lab
 
https://www.rmit.edu.au/students/study-support/learning-lab

The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub

English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops



Overview of Assessment

Assessment is ongoing throughout the course and will include a range of practical and theory components. Full assessment briefs will be provided and can be found on Canvas.

This is a Vocational Education and Training qualification and is assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills at a standard required in the workplace. To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task.

Results that apply to courses that are delivered and assessed in accordance with competency-based assessment are:

CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did not Submit Assessment

If you have a long-term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or Equitable Learning Services if you would like to find out more.
https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services
Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online:
https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment



Assessment Tasks

Assessment Task 1: Knowledge Questions - This assessment will allow you to demonstrate your understanding of how to establish business networks and provide freelance services within the fashion styling industry. Due Week 5. 

Assessment Task 2: Networking -This assessment will require you to demonstrate the skills and knowledge to develop and maintain effective work relationships through the use of professional promotional materials and networking. This is an individual assessment task however, you will be required to work with a class peer. Due Week 11. 

Assessment Task 3:  Business Planning - In this assessment you will use your skills & knowledge to develop a business strategy plan and then apply your plan to financially manage a project from the negotiation stage to final review. Due Week 15. 


Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available through Program Administration.

Other Information

Attendance:

Your learning experience will involve class-based teaching, discussion, demonstration and practical exercises

It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully.

 

Information about your studies:

You can access My Studies through the RMIT website for information about timetables, important dates, assessment dates, results and progress, Canvas etc.

 https://www.rmit.edu.au/students

 

Assessment:

Information on assessment including Special consideration, Adjustments to assessment, (eg. applying for an extension of time):

https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment

 

Academic Integrity and Plagiarism:

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.

https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/academic-integrity

 

Credit Transfer and Recognition of Prior Learning:

Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification).

Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.  

Please speak to your teacher if you wish to discuss applying for Credit Transfer or RPL for the unit(s) of competency addressed in this course.

https://www.rmit.edu.au/students/student-essentials/enrolment/apply-for-credit

Course Overview: Access Course Overview