Course Title: Manage project quality

Part B: Course Detail

Teaching Period: Term1 2024

Course Code: BUSM6655C

Course Title: Manage project quality

School: 525T Business & Enterprise

Campus: City Campus

Program: C5405 - Diploma of Project Management

Course Contact: Nick Reynolds

Course Contact Phone: +61399250791

Course Contact Email: nick.reynolds@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Sukant Arora

sukant.arora@rmit.edu.au

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this course you will learn the skills and knowledge required to manage quality within projects.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBPMG532 Manage project quality

Element:

1. Determine quality requirements

Performance Criteria:

1.1 Identify quality objectives and standards with input from relevant stakeholders

1.2 Develop quality metrics for the project and any product output in a quality management plan

1.3 Select quality management methods and tools for resolving quality issues

1.4 Consult with project team and stakeholders on quality requirements

Element:

2. Implement quality processes

Performance Criteria:

2.1 Perform quality assurance audit of project processes for compliance with agreed plans

2.2 Assess quality control of project and product output according to agreed quality specifications

2.3 Identify causes of variance to quality metrics and undertake remedial action

2.4 Maintain a quality management system for timely recording of quality audit data

Element:

3. Implement project quality improvements

Performance Criteria:

3.1 Review processes and implement agreed changes continually throughout the project life cycle

3.2 Review project outcomes against performance requirements

3.3 Identify and document lessons learned and recommended improvements 


Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

A range of learning activities is planned for this course, including self-paced research and collaborative-based activities. The collaborative classroom-based activities will include group discussion, group problem-solving activities and opportunities to practice your skills in a simulated business environment.  We expect you to participate and contribute to all scheduled learning activities.


Teaching Schedule

Week

Week Commencing

Topic

Assessment / Learning activities

Week 1

12-18 February

Introduction to the course

  • Staff/student introduction
  • Overview of course
  • Plagiarism, student code of conduct
  • Student support services
  • Course outline and lesson structure
  • 'Rules of engagement'
  • Assessments

Determine quality requirements

  • AT1 Part A: Review Project Requirements and Email Briefing Report to CBSA MD
 

Week 2

19-25 February

Determine quality requirements

  • AT1 Part A: Review Project Requirements and Email Briefing Report to CBSA MD
 

Week 3

26 February - 3 March

Determine quality requirements.

  • AT1 Part A: Review Project Requirements and Email Briefing Report to CBSA MD
  • AT1 Part B: Send Email to the CBSA MD with the Briefing Report Attached

AT1A and AT1B Due

(Sunday 11:59 PM)

Week 4

4-10 March

Determine quality requirements

  • AT1 Part C: Determine Quality Requirements and Document in Project Quality Management Plan

 

Week 5

11-17 March

Determine quality requirements

  • AT1 Part C: Determine Quality Requirements and Document in Project Quality Management Plan

AT1C Due

(Sunday 11:59 PM)

Week 6

18-24 March

Determine quality requirements

  • AT1 Part D: Participate in a Meeting with the Project Team and Managing Director
    • In-Class ORAL presentation, attendance compulsory
  • AT1 Part E: Prepare Meeting Documents and Update the Quality Management Plan

 

 

Week 7

25-31 March

Determine quality requirements

  • AT1 Part D: Participate in a Meeting with the Project Team and Managing Director
    • In-Class ORAL presentation, attendance compulsory
  • AT1 Part E: Prepare Meeting Documents and Update the Quality Management Plan

AT1D Due

(Sunday 11:59 PM)

 

 

Mid-Semester Break

1 April - 7 April

Week 8

8-14 April

Determine quality requirements

  • AT1 Part E: Prepare Meeting Documents and Update the Quality Management Plan
  • AT1 Part F: Attach Documents to an Email to CBSA Managing Director

 

AT1E and AT1F Due

(Sunday 11:59 PM)

 

Week 9

15-21 April

Implement quality process

  • AT2 Part A: Review Documents and Prepare Quality Assurance Audit Report
  • AT2 Part B: Prepare and Email to the MD and Attach the QA Audit Report

 

Week 10

22-28 April

Implement quality process

  • AT2 Part A: Review Documents and Prepare Quality Assurance Audit Report
  • AT2 Part B: Prepare and Email to the MD and Attach the QA Audit Report

 

AT2A and AT2B Due

(Sunday 11:59 PM)

Week 11

29 April - 5 May

Implement project quality improvements

  • AT2 Part C: Prepare Project Change Request and Send to MD for Approval
  • AT2 Part D: Send Email to Project Team to Communicate the Approved Change
  • AT2 Part E: Send Email to Website Developers to Communicate the Approved Change
  • AT2 Part F: Send Email to CBSA MD With a Screenshot of Project Folders/Sub-Folders
 

Week 12

6-12 May

Implement project quality improvements

  • AT2 Part C: Prepare Project Change Request and Send to MD for Approval
  • AT2 Part D: Send Email to Project Team to Communicate the Approved Change
  • AT2 Part E: Send Email to Website Developers to Communicate the Approved Change
  • AT2 Part F: Send Email to CBSA MD With a Screenshot of Project Folders/Sub-Folders
 

AT2C, AT2D, AT2E and AT2F Due

(Sunday 11:59 PM)

Week 13

13-19 May

Implement quality process

  • AT3 Part A: Review Documents and Prepare Quality Assurance Evaluation Report
  • AT3 Part B: Prepare an Email to the MDs and Attach the Project Evaluation Report

 

Week 14

20-26 May

Implement quality process

  • AT3 Part A: Review Documents and Prepare Quality Assurance Evaluation Report
  • AT3 Part B: Prepare an Email to the MDs and Attach the Project Evaluation Report

 

AT3A and AT3B Due

(Sunday 11:59 PM)

Week 15

27 May - 2 June

Course Wrap-up

Canvas Discussion and Support

 

Week 16

3-9 June

Assessment Resubmissions

Online Discussion and Support

 

Weeks 17 10-16 June Assessment Resubmissions  
Week 18 17-23 June Grade Entry

 


Learning Resources

Prescribed Texts


References


Other Resources

Available on Canvas


Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral/written presentations and through the application of learned skills and insights. Full assessment briefs will be provided and can be found on CANVAS.


Assessment Tasks

This unit requires you to complete three assessment tasks. You must satisfactorily complete all tasks to achieve competency for this unit. Refer to the teaching schedule for assessment due dates.

Assessment Task

Assessment Method

Task Summary

Assessment Task 1: Project Quality Management Plan

Project and role-play 

This task consists of six parts:

Part A: Review Project Requirements and Email Briefing Report to CBSA MD

Part B: Send an email to the CBSA MD with the Briefing Report Attached

Part C: Determine Quality Requirements and Document in Project Quality Management Plan

Part D: Participate in a Meeting with the Project Team and Managing Director

Part E: Prepare Meeting Documents and Update the Quality Management Plan

Part F: Attach Documents to an Email to CBSA Managing Director

Assessment Task 2: Quality Processes Project

Project

This task consists of six parts:

Part A: Review Documents and Prepare Quality Assurance Audit Report

Part B: Prepare an Email to the MD and Attach the QA Audit Report

Part C: Prepare Project Change Request and Send to MD for Approval

Part D: Send Email to Project Team to Communicate the Approved Change

Part E: Send Email to Website Developers for Approval of Change

Part F: Send Email to CBSA MD With a Screenshot of Project Folders/Sub-Folders

Assessment Task 3: Project Quality Management Evaluation

Project

This task consists of two parts:

Part A: Review Documents and Prepare Project Quality Evaluation Report

Part B: Prepare an Email to the MDs and Attach the Project Evaluation Report


Assessment Matrix

The assessment matrix that maps all the assessments is available on CANVAS.

Other Information

Student support

Your first point of contact for any support needs with your assessments should be your teacher and assessor. If you require further help, you should consider contacting the following support services at RMIT Student Support


Assessment adjustments

Students requiring support or adjustments for their formal assessment tasks should contact Equitable Learning Services (ELS) for more information on the types of adjustments provided, and access RMIT adjustments to assessment.

Extension of time

If you require an extension of time to submit an assessment task, you can apply for an extension of time by completing the form at this link and then emailing it together with your supporting documentary evidence to ryan.gunasekera@rmit.edu.au

You will be advised of the outcome of your application within 1 business day. Please ensure you read the general information about extension applications before you apply.

Special consideration

If unexpected circumstances affect your ability to complete an assessment, you can apply for special consideration. For more information, access RMIT special consideration.


Changes to the Assessment Scheme

Where a change to assessment approved by the dean/head of school changes an assessment due date, students will be given at least five working days’ notice of the new due date.

 

Feedback

You can expect to receive marks and feedback on in-course assessment work in time to improve your performance in related assessment tasks later in the course.

 

Academic Integrity and Misconduct

Students demonstrate academic integrity in their assessment practices by:

  • engaging with assessment activities in an honest way.
  • providing accountability for the authorship and originality of work submitted.
  • acknowledging the work of others and the re-use of original work.

Academic misconduct is addressed in accordance with the Student conduct policy

Assessment involving research with human participants, their information or their tissue, or animal subjects is carried out in accordance with the Staff ethics and integrity policy.

For further information see the Academic Integrity website.

 

Review and Appeal

A student may request a review of an assessment result or appeal a final course grade in accordance with the Conduct of assessment and appeals section of the Assessment Processes.

 

Grade Criteria

You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.

The following grades are available for this course.

Vocational education grades:

CA - Competency Achieved

NYC - Not Yet Competent

DNS - Did Not Submit for assessment.

Course Overview: Access Course Overview