Course Title: Manage on-site event operations

Part B: Course Detail

Teaching Period: Term2 2021

Course Code: BUSM8792C

Course Title: Manage on-site event operations

School: 375T Vocational Design and Social Context

Campus: City Campus

Program: C6150 - Advanced Diploma of Music Industry (Sound Production)

Course Contact: John Phillips

Course Contact Phone: +61 3 9925 4913

Course Contact Email: john.phillips@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Teacher: Mark Kelson

Email: mark.kelson@rmit.edu.au


Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to manage on-site operational activities for the staging of events. It requires the ability to finalise operational plans, oversee event set-up, execution and break-down, and evaluate the operational success of events.

It applies to event coordinators and managers as well as venue duty, front of house and operations managers who operate independently, and are responsible for operational decisions. They may work in event management companies, in event venues, or in organisations that organise their own events.

You will be staging a live music event at a local public music venue, carrying out all technical, organisational and marketing duties for the event.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

SITXEVT505 Manage on-site event operations

Element:

1. Finalise event preparations.

Performance Criteria:

1.1 Check final arrangements for event  and address any discrepancies or outstanding matters.

1.2 Analyse event requirements and develop plans and procedures  for event staging.

1.3 Prepare and collate operational documentation  to facilitate effective on-site management and distribute to relevant personnel .

1.4 Develop and provide event briefings  to relevant personnel in advance of the event.

1.5 Minimise use of printed materials and maximise electronic transmission of documents to reduce waste.

Element:

2. Oversee event set up.

Performance Criteria:

2.1 Establish on-site contact with contractors  and reconfirm all requirements.

2.2 Assess all aspects of event set up against prearranged service agreements and check for safety and ease of attendee access.

2.3 Identify any deficiencies and discrepancies  and take prompt action to resolve.

2.4 Conduct final briefing on event operational details including communication and control mechanisms .

Element:

3. Monitor event operation.

Performance Criteria:

3.1 Monitor event operation through observation and communication with relevant personnel to ensure effective delivery of services.

3.2 Identify and quickly evaluate operational problems as they arise and take prompt action to resolve.

3.3 Monitor compliance with environmental and social sustainability procedures to ensure minimal impacts.

3.4 Liaise with client throughout event to ensure satisfaction with service delivery and make necessary adjustments.

Element:

4. Oversee event break down.

Performance Criteria:

4.1 Ensure event break down  is completed according to agreements.

4.2 Check and sign invoices according to contractor agreements.

4.3 Debrief relevant personnel to improve future event service delivery.

Element:

5. Evaluate operational success of event.

Performance Criteria:

5.1 Obtain feedback from customers and seek input from personnel and contractors on event operations.

5.2 Reflect on and evaluate operational problems.

5.3 Provide recommendations for improvements to future event management practices.

Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to :

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

Manage on-site event operations for at least one event type listed in the knowledge evidence with multiple operational components, overseeing event:

  • Set-up
  • Operation
  • Break-down
  • Develop comprehensive plans, procedures and operational documentation for staging at above event
  • Conduct event briefings prior to and following the above event
  • Liaise and consult with contractors and other relevant personnel during event finalisation, operation and break-down to ensure service agreements are met and potential risks are mitigated
  • Manage on-site event operations in live time where commercially realistic time pressures and constraints play a key factor.


 To complete this assessment you will be staging a live music event at a public music venue.



Details of Learning Activities

Learning will occur in class delivery and project work. Some external project completion will be required out of class, including:

  • class exercises 
  • analysis/critique of relevant reading material 
  • design activities or projects 
  • class presentations 
  • group discussion 
  • research 
  • independent project-based work 
  • ‘workshopping’ of student projects including peer/lecturer feedback


Teaching Schedule

Week 1


1.       Introduction to unit

2.       Overview of Assessments

3.       Discuss roles within the Event Industry

In Class

Assignment #1

Week 2


1.       Meet the Event Producer / Client (TOK)

2.       Artist / Venue Specs

3.       Event Budget

In Class

Assignment #1

Week 3


1.       Site inspection (Kaliede Theatre)

2.       Planning Meeting

3.       Event Documentation

In Class + On Site

Assignment #1

Week 4


1.       Book required Production

2.       Book required Crew

3.       Build Event Plan and Schedule

In Class

Assignment #1

Week 5


1.       Week 4 Continued... Build Event Plan and Schedule

2.       Create Event Assets (Signage, Maps, Set times, Sign In/Out Sheets)

3.       Assign Roles within the team

In Class

Assignment #1

Week 6


1.       Finalise planning

2.       Distribute Worksheets to Artists and Suppliers

3.       Brief Crew

4.       Assignment #1 Submission Due

In Class

Assignment #1

DUE DATE

Week 7


1.       Red Door Event

2.       Assignment #2 

On Site

Assignment #2

Week 8


1.       Event de brief

2.       Event Settlement

3.       Evaluate client feedback

In Class

Assignment #2

Week 9


1.       Reflection and further knowledge

2.       Guest Speaker (TBC)

3.       Class Wrap Up

In Class

Assignment #3

Week 10


1.       Task 3 - Written Assessment

Own Time

Assignment #3

Week 11


1.       Task 3 Submission Due

Own Time

Assignment #3

DUE DATE


Learning Resources

Prescribed Texts


References


Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:

The learning Lab
www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops


Overview of Assessment

Assessment for this course will involve demonstration of practical tasks and testing of your knowledge.

Practical tasks will focus on live sound productions, utilising a range of sound reinforcement equipment, and include studio based post production of live recordings.


Assessment Tasks

Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills at a standard expected in the workplace.  

To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task. 
 
You should refer to the assessment brief which is available through Canvas for full assessment criteria and due dates

Assessment Task 1: Event Planning 

Assessment Task 2: Overseeing Operation, Set Up and Breakdown

Assessment Task 3: Reflection and Knowledge


Results that apply to courses that are delivered and assessed in accordance with competency-based assessment are: 

CA: Competency Achieved 
NYC: Not Yet Competent 
DNS: Did not Submit for Assessment 


Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These mapping documents are available through Program Administration if required.  

Other Information

Attendance: 

Your learning experience will involve class-based teaching, discussion, demonstration and practical exercises  

It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully. 


Information about your studies: 

You can access My Studies through the RMIT website for information about timetables, important dates, assessment dates, results and progress, Canvas etc. 

 https://www.rmit.edu.au/students 


Assessment: 

Information on assessment including Special consideration, Adjustments to assessment, (eg. applying for an extension of time): 

https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment 


Academic Integrity and Plagiarism:  

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy. 

https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/academic-integrity 


Credit Transfer and Recognition of Prior Learning:  

Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification). 

Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.   

Please speak to your teacher if you wish to discuss applying for Credit Transfer or RPL for the unit(s) of competency addressed in this course. 

https://www.rmit.edu.au/students/student-essentials/enrolment/apply-for-credit 


Course Overview: Access Course Overview