The Student Charter is a practical document that recognises and reflects the complex and diverse nature of the University and its community.
The Student Charter's principles and structure reflect RMIT's core values as described in the University's Strategic Plan.
In addition to the Student Charter, RMIT staff and students are required to be aware of and abide by relevant government and state legislation and University statutes and regulations. The Student Charter, in association with the University's statutes and law, indicates what the University and its students can expect from each other. The University's mission is to create and disseminate knowledge to meet the needs of industry and the community and to foster in students the skills and passion to contribute to and engage with the world. The Student Charter reflects this mission.
1 Provide high quality and relevant programs, services and resources that meet students' diverse needs.
2 Treat students with respect and take seriously the time and financial commitments made by students to undertake study.
3 Provide a safe, supportive and sustainable environment that challenges and empowers students.
4 Recognise, celebrate and support the diversity of students and staff on each RMIT campus.
5 Reject discrimination and harassment.
6 Expect and model academic integrity and honesty.
7 Provide all relevant information to inform students' selection of programs.
8 Maintain effective systems of communication with students and provide timely and accurate information about students' progress, programs and services.
9 Reflect on our practice, respond to feedback and continually improve the services and experience RMIT delivers to students.
10 Address problems and complaints fairly and promptly.
11 Support student organisations and include student voices in decision making.
12 Champion independent thought.
1 Be fully committed to your own learning, the decision you take in relation to it, and the challenges involved.
2 Work with honesty and integrity.
3 Give and receive feedback about your experiences and participate in continuous improvement processes.
4 Treat all members of the University community with respect.
5 Value the diversity of students and staff.
6 Reject discrimination and harassment.
7 Champion independent thought.
8 Respect University facilities and resources, relevant policies and follow safety and security advice.
9 Provide up to date, accurate and timely student information when required.
10 Accept responsibility for decisions made about courses and program choices.