System Status
Outlook Operational
Website Operational
ServiceNow Operational
There are currently no service outages.

 

Please visit the web pages below for information about the status of applications and services.

If you have any queries regarding service interruptions, please contact the Service and Support Centre.

Scheduled service interruptions - as required

These are services which are scheduled to be unavailable or interrupted in the coming weeks to facilitate improvements and upgrades.

No.

Title

Start date/time

End date/time

Impact

2019/CHG0035902 Weekend outage of multiple systems (SAMS PeopleTools Upgrade) 12:00am,Saturday 17th August 2019 11:59pm, Sunday 18th August 2019 The SAMS outage will impact multiple systems used by students and staff. During the upgrade, some systems will be unavailable, while other systems will be available but there is a slight possibility that some data may not be fully up-to-date (where that data is fed from SAMS)
2019/CHG0035666 Interruption to Staff Central (Performance and Career Plan system) 01:00am,Sunday 21st July 2019 11:00am,Sunday 21st July 2019 During this time staff will not be able to access the Performance and Career Plan application.
2019/CHG0035305 Turnitin system maintenance 01:00am,Sunday 14th July 2019 10:00am,Sunday 14th July 2019 During this time Turnitin will be unavailable to students and staff
2019/CHG0034878 Interruption to myRMIT 04:00pm,Saturday 6th July 2019 12:00am,Sunday 7th July 2019 During this time myRMIT will be unavailable due to scheduled maintenance.

2019/CHG0034905

2019/CHG0034959

SAP System Maintenance  08:00am,Saturday 22nd June 2019 03:00pm,Saturday 22nd June 2019 During this time access to ESS(SAP) and the ECC(SAP) will be unavailable
2019/CHG0035007 Interruption to Staff Central (Performance and Career Plan system) 01:00am,Sunday 16th June 2019 11:00am,Sunday 16th June 2019 During this time staff will not be able to access the Performance and Career Plan application.
2019/CHG0034418 Interruption to Staff Central (Performance and Career Plan system) 01:00am,Saturday 8th June 2019 05:00pm,Sunday 9th June 2019 During this time staff will not be able to access the Performance and Career Plan application.
2019/CHG0034416 Interruption to Staff Central (Performance and Career Plan system)

02:00am,Sunday 19th May 2019 11:00am,Sunday 19th May 2019 During this time staff will not be able to access the Performance and Career Plan application.
2019/CHG0034260 Replacing Print spooler disk on print server WINSPRDPS01R001 07:00am,Sunday 26th May 2019 10:00am,Sunday 26th May 2019 During this period staff printing will be unavailable across RMIT (Melbourne City Campus, Carlton, Bundoora & Brunswick) 
2019/CHG0034042 ESS and ECC (SAP) service interruption 08:00am,Sunday 12th May 2019 06:00pm,Sunday 12th May 2019 During this time staff will not be able to access the ESS and ECC (SAP) systems.
2019/CHG0033903 Interruption to Staff Central (Performance and Career Plan system) 02:00am,Saturday 13th April 2019 11:00am,Sunday 14th April 2019 During this time staff will not be able to access the Performance and Career Plan application.
2019/CHG0033263 Interruption to Staff Central (Performance and Career Plan system) 02:00am,Saturday 06th April 2019 05:00pm,Sunday 07th April 2019 During this time staff will not be able to access the Performance and Career Plan application.
2019/CHG0033547 Interruption to Staff Central (Performance and Career Plan system) 02:00am,Saturday 23rd March 2019 11:00am,Saturday 23rd March 2019 During this time staff will not be able to access the Performance and Career Plan application.
2019/CHG0033117 Interruption to Staff Central (Performance and Career Plan system) 02:00am,Saturday 2nd March 2019 11:00am,Saturday 2nd March 2019 During this time staff will not be able to access the Performance and Career Plan application.
2019/CHG0033155 ESS service interruption 10:30pm,Wednesday 27th February 2019 11:30pm,Wednesday 27th February 2019 During this time the ESS application will be unavailable
2019/CHG0032844 One Stop System Maintenance  07:00am,Monday 25th February 2019 03:30pm,Monday 25th February 2019 During this time access to Online Payments and One Stop Cashiering system will be unavailable.
2019/CHG0032429 myRMIT Infrastructure Upgrade 07:00am,Saturday 9th February 2019 12:00pm,Saturday 9th February 2019 During this time, access to myRMIT will not be available for some of the time.  
2019/CHG0032422 Learning Hub System Maintenance 08:00am,Saturday 2nd February 2019 03:00pm,Saturday 2nd February 2019

During this time access to Canvas, Blackboard and WebLearn via the myRMIT myStudies tab, and staff access to the Learning Hub will be unavailable.

 

2018/CHG0032362 Interruption to myRMIT 05:00am,Sunday 20th January 2019 09:00am,Sunday 20th January 2019 Interruption to myRMIT. During this time myRMIT will be unavailable to staff.
2018/CHG0032226 Interruption to Staff Central (Performance and Career Plan system) 11:00pm,Saturday 5 January 2019 9:00am,Sunday 6 January 2019 Interruption to Staff Central (Performance and Career Plan system). During this time staff will not be able to access the Performance and Career Plan application.

 

 

 

 

 

 

Note: For a history of scheduled service events, view:

2017 scheduled events Google doc

2016 scheduled events Google doc.

6:00 am, Sunday 22 October 2017
6:00 am, Sunday 22 October 2017
12:01 am, Saturday 07 April 2018
12:01 am, Saturday 07 April 2018CHG0031900CHG00319

Scheduled service interruptions – routine

Some applications and services require routine maintenance.

Application or service

Reason

When

ResearchMaster (RME6) and Research Outputs Capture (ROC) Regular maintenance window 5.00 am to 6.00 am Thursdays, 6.30 pm to 8.30 pm first Tuesday each month, and 6.30 pm to 8.30 pm second Wednesday each month.

Blackboard

Regular maintenance window

2:00 am to 6:00 am Fridays, and

2:00 am to 6:00 am Sundays

 

Blackboard Collaborate

Regular maintenance window

2:00 am to 6:00 am Fridays, and

10:00 pm Saturdays to 6:00 am Sundays

Learning Hub

 

Regular maintenance window

7:00 am to 8:00 am Thursdays

 

ITS Infrastructure Services

 

Regular maintenance window

Sundays following pay days

 

Echo 360

Regular maintenance window

Wednesday and Friday nights 11:00 pm to 3:00 am

Thursdays 7:00 am to 11:00 am

Employee Self Service (ESS)

 

Regular maintenance window

8:30 am to 12:30 pm Saturdays following pay days

 

SAP Business Warehouse (BW)

 

Regular maintenance window

8:30 am to 12:30 pm Saturdays following pay days

 

SAP print servers

 

Regular maintenance window

8:30 am to 12:30 pm Saturdays following pay days

 

Turnitin

Regular maintenance window

12:01 am to 4:00 am first and third Sundays each month

Web publishing system

Regular maintenance window

8:00 am to 10:00 am, last Friday each month

Ongoing maintenance is critical when it comes to keeping applications safe, secure and operating as they should be. For ITS, the goal is to achieve this with the least possible disruption to the University’s global operations.

The maintenance of major applications (Windows based initially) takes place at regular times and frequencies.

Application or service

Reason

When

Microsoft security updates

View details and affected apps/services

Regular maintenance window

Monday 11 to Friday 24 December 2017

 

Microsoft workstation updates

Regular maintenance window

Approximately monthly

Staff workstations: TBC

Lab workstations:

TBC

Unscheduled service interruptions

No.

Service affected

Outage window from

Outage window to

INC0091255

Wired network connectivity in Buildings 10, 13, 14, 56 and 57 on the City campus.

8:14am, Monday 11 September 2017

5:54pm, Tuesday 12 September 2017

INC0064270

Internet access

5:37pm Tuesday 11 April 2017

5:54pm Tuesday 11 April 2017

INC0057412

Blackboard performance issues

10:45am Tuesday 7 March 2017

12:40pm Tuesday 7 March 2017

Note: For a history of unscheduled events, view:

2017 unscheduled events Google doc

2016 unscheduled events Google doc.