Val responds quickly to questions and instructions, making it easy to find information or access support. Powered by advanced AI models, Val safeguards privacy and security, protecting RMIT’s intellectual property, confidential data, and your personal information.
For more guidance on using AI at RMIT visit AI in learing and assessments.
When writing a prompt, be specific and provide appropriate context and details. You can do this either in a single message to Val or as a series of messages to Val as steps in a task.
A well-structured prompt will more likely result in a more suitable result from Val. If Val does not provide a suitable response, continue to refine your prompt by providing additional information, such as definitions, the purpose or goal to be achieved, or even examples.
Provide background information, describe the task, specify any constraints or limitations, and specify the response format.
Example: [Paste text into Val]. Analyse the text provided and create a summary of the main points using no more than 300 words in a table format where one column lists key concepts, and a second column provides an explanation of each concept.
Specify the role that you want Val to take, describe the task, and specify the response format.
Example: You are a teacher, and I am a student, and we are revising for a test on theories in psychology. Please provide me with a series of multiple-choice questions and respond to my answers to let me know if I am correct or incorrect.
Describe the task, specify any criteria that must be met, include any additional expectations, and specify the response format.
Example: Write a social media post featuring three places to visit in Melbourne with links to associated websites, subheadings and a friendly tone.
Val regularly releases new features in response to student and staff feedback.
Val has a wide range of personas available to offer specialised support.
Find out more about how to responsibly and critically use AI in your learning.
If you use Val for background research, or to generate an outline for work that you then complete, you can provide an acknowledgement within your text to explain that Val was used in the creation of your work.
Include as much detail as possible, including how you used Val, the prompt used, the date that you used the tool, the creator, and the version.
Example: On the 24th of January 2024, I used the 2024 version of RMIT's Val to perform background research by using the following prompt, "Explain the difference between deep learning and machine learning".
For more detail on specific reference styles and examples, see the Library’s guide to referencing artificial intelligence.
Employ critical thinking to evaluate the outputs that you receive from Val.
All GenAI chatbots, including Val, may provide incorrect, biased and inappropriate content. As such, it is important to validate the information that you receive for factual accuracy against additional sources.
Val has been trained on publicly available internet data, reflecting the predominant biases, prejudices, and misconceptions of the web’s human authors.
Hateful or inappropriate responses: If you encounter these while using Val, report it by selecting the ‘Feedback' button at the top right corner of the Val chat interface.
You should not rely on Val’s responses, especially for medical, financial, legal or any other professional advice.
Do not enter prompts that contain:
RMIT collects data from interactions with Val, including user inputs (“prompts”) and Val’s responses. This data is used to:
All recorded information is de-identified and does not include student or staff IDs.
Prompt histories are stored securely in Val on your behalf, unless you choose to delete them. All information is stored within Australia, specifically in the Azure Australia East region.
Any information shared with Val is not visible to other users and is treated as confidential.
Usage data and any data exported from Val never includes personal identifiers, in accordance with the Val Terms of Use (PDF) and the RMIT Privacy Statement.
If you have any questions or concerns about how Val collects or handles information, please contact: aiquestions@rmit.edu.au.
RMIT’s AI Governance Framework, supported by mandatory training and key university policies, ensures staff and students use AI responsibly, ethically, and effectively.
RMIT AI Governance Framework
The RMIT AI Governance Framework sets out how Artificial Intelligence (AI) should be used responsibly and effectively across RMIT. It helps staff understand and manage the benefits and risks of AI.
Responsible AI Practices at RMIT module
This self-paced module explores safe, responsible and ethical use of AI at RMIT and the role of staff using AI in their work or research.
Use of Val must comply with the Val –Terms of Use (PDF 250 KB) and Acceptable Use Standard – Information Technology.
Any personal information collected by the service will be handled in accordance with RMIT’s Privacy Statement.
See also:
If you experience an error, please:
If the issue persists, please report it to Service Connect.
The in-house Val team is eager to hear about your experience using Val.
To share feedback or suggestions, simply click the ‘Provide Feedback’ button in the left-hand menu of Val’s chat interface.
Or share your feedback via the Val User Experience Survey.
RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Sentient' by Hollie Johnson, Gunaikurnai and Monero Ngarigo.
Learn more about our commitment to Aboriginal and Torres Strait Islander peoples
