Email

RMIT provides all students with a free email account upon enrolment. It's your responsibility to check your email regularly.

Important: RMIT is required to remove your access to all student systems when you are no longer a student in order to comply with our obligations under the Telecommunications (Interception and Access) Act 1979. Please be aware that this means that you will not be able to access your RMIT student email account and any emails within this account when you are no longer enrolled.

Logging in

The University’s email provider is Microsoft Outlook. Access your RMIT email account via outlook.office.com.

Multi-factor authentication (MFA) is required when accessing Outlook Email. Find out how to set up MFA.

Forgotten your password? Go to RMIT ID and password to reset it. If you're having trouble logging in, contact IT Connect.

New to RMIT? Find out how to log in for the first time and change your password.

Remember: Don’t click ‘Stay signed in’ when accessing from a public or shared computer.

Your login details

To log in to your email account, use your email address and RMIT systems password.

Email address

Your email is your student ID followed by @student.rmit.edu.au

For example: s1234567@student.rmit.edu.au

Password

Use the password you created via RMIT ID and password.

Email alias

Your email alias is the name version of your email address. For example, joe.smith@student.rmit.edu.au

Your email alias is automatically created from your RMIT student record. From early November 2022, your email alias is created from your preferred name details once you’ve updated these in Enrolment Online (except for students from RMIT Online). If you haven't registered a preferred name, it is created from your legal name.

Reminder: use your email address (not your email alias) when logging into Microsoft 365 applications such as Outlook Email and other RMIT systems and services that use email address for authentication.

Multi-factor authentication

Multi-factor authentication is required when accessing Microsoft 365 applications, including Outlook Email (RMIT student and staff email inboxes).

Find out how to set up MFA to access your RMIT email inbox.

Outlook Mail guides and resources

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General

Set up Office apps and Outlook email on your phone or tablet: iPhone (iOS), Android and Windows
Set up automatic mail forwarding
Switch between Outlook mail accounts – if you already have a personal Outlook account, you can switch between it and your RMIT email account
Outlook Quick Start Guide (PDF, 513KB) – guide to using email and calendar with Outlook
Outlook Email Quick Tips (Video) – lynda.com video guide to Outlook Email basics
RMIT Microsoft 365 Information Hub – Sharepoint site with information, training and tips on using Microsoft 365 software and tools
Microsoft 365 Outlook Support Site

Accessibility

Set up your device to work with accessibility in Office 365
Use a screen reader and keyboard shortcuts with Office apps
An inclusive, accessible Microsoft 365
Office Accessibility Centre – Microsoft Office resources for people with disabilities
Microsoft Disability Answer Desk

Need help?

Having trouble with your password? Go to RMIT ID and password
Need help with multi-factor authentication? Go to Multi-factor authentication
For help with technical issues, contact IT Connect
Ask questions and get help using Outlook Email or other Microsoft 365 apps

Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Luwaytini' by Mark Cleaver, Palawa.

More information