Since it was first launched to staff in October 2023 and students in February 2024, Val has been helping our community explore AI confidently and safely. New features are developed in-house, to ensure we can use AI effectively and safely in our day-to-day work, learning and research.
Below is a snapshot of the features available in Val. See the main Val page and the Val Personas page for information on all that is available.
To share your feedback on these and other features, click the ‘Provide Feedback’ button in the left-hand menu of Val’s chat interface. Or share your feedback via the Val User Experience Survey.
New features are added to this list as they are released.
The data visualisation tool helps turn your data into clear, compelling stories, so you can focus more on insights and decision‑making.
With it, you can:
To get started, go to Val and open the Tools menu.
See the Data Visualisation drop-down below for more information on how to use this feature.
Create Knowledge collections to store curated reference material you want Val to use across multiple conversations and/or Personas. Upload style guides, procedures, and other trusted documents, then reuse them without uploading the same files each time. Knowledge content remains private to the uploader.
How to use:
Create structured PowerPoint packs using RMIT Australia and Vietnam templates. Use this feature to quickly draft on-brand slides, workshop packs, and briefing decks.
How to use:
Example prompt:
You are an expert slide designer. Create a clear, professional slide deck using the RMIT Australia template based on the following brief:
Tasks:
Browse and attach files directly from OneDrive within Val, reducing downloads, duplicate files and manual steps.
How to use:
Note: You may need to enable popups in your browser to use this feature.
Val can now use Optical Character Recognition (OCR) to convert text in scanned PDFs and image‑only documents into searchable text. This makes it easier to search, summarise and reuse information, and supports more accessible ways of working with image‑based content.
How to use:
Note: OCR will be automatically enabled for documents that contain no readable text, it can be manually enabled on each uploaded document by clicking on the document card shown in the input box after uploading, then selecting the 👁 icon in the right-hand panel where the document is displayed.
Track changes you’ve made to your personas and knowledge bases over time. Compare versions, review updates and roll back if needed, while keeping a clear audit trail to support responsible AI use.
How to use:
Note: Only changes made after June 2026 will appear in the version history area.
Bi-directional speech enables users to interact with Val naturally by speaking and listening, making it more accessible for those who find typing or reading challenging or prefer voice-based communication.
How to use it:
Compare up to three personas in one conversation to determine which is best suited for your task.
How to use it: To compare personas
The data visualisation tool helps turn your data into clear, compelling stories, so you can focus more on insights and decision‑making.
With it, you can:
Watch a short demonstration to see the new capability in action
To get started, go to Val and open the Tools menu.
How to use it:
Prepare your data
Decide what you want to show
Describe the chart you want
In your prompt, be explicit about:
Example prompt you can reuse
Interpreting the output
You can then ask follow-up questions like:
Val’s Document support feature lets you upload and interact with documents directly through the platform. You can:
This feature makes it easier to work with complex or lengthy documents, streamlining your tasks and saving you time.
How to use it:
Once uploaded, you can:
Switching Val’s interface to dark mode reduces eye strain and improves comfort during extended use, especially in low-light conditions.
How to use it: To turn dark mode on and off
Val can generate images, diagrams and graphs based on prompts.
How to use it:
To upload images, files or documents to Val:
To generate an image:
To generate a diagram or graph:
Upload or paste images into Val for analysis and interpretation. Val can:
How to use it:
Val is a Progressive Web App (PWA), which allows it to be used almost like a regular app on your device, with its own icon and window.
How to use it: Log in to Val and ask, “How do I install a PWA?” and Val will give you step-by-step instructions for your setup. Once installed:
Access pre-made prompts designed to make your output more consistent, reduce mistakes, and facilitate collaboration. Topics include:
How to use it: To access the library
Val can help you further build out your prompt piece by piece.
See the main Val information page for a list of all models available in Val.
See the Val personas page for a list of all personas available in Val.
Private AI personas can now be shared easily with a unique link, supporting collaboration and alignment within teams. When sharing, you control access and set up usage guidelines, with the option to add extra conditions. This feature makes it simple to reuse personas while ensuring everyone follows the correct protocols.
Learn more about private personas and see the full list of available personas on the personas page.
Web search is available directly through Val via the Val, Val Original, and Quizzical personas (more options coming soon). To use web search, select one of the available personas and opt in via: Tools > Search the Web. Use it to quickly find current, up-to-date information from the web, such as recent events, news, or topics that require the latest data, beyond what Val already knows.
If you experience an error, please:
If the issue persists, please report it to Service Connect.
Our in-house Val team is eager to hear about your experience using Val.
To share feedback or suggestions, simply click the ‘Provide Feedback’ button in the left-hand menu of Val’s chat interface.
Or share your feedback via the Val User Experience Survey.

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