Service and Support Centre

Phone
 

For critical issues and advice.

Call +61 3 9925 8888

Service and support portal

For non-urgent requests and queries.

Send a request

myCommunity

For self-help guidance and discussion.

Launch myCommunity

Operating hours

Monday to Friday – 8am to 6pm

Switchboard

Monday to Friday – 8.30am to 5.30pm

Brunswick Campus RMIT Connect – Building 514, Level 1 

  • Closed until further notice

Bundoora Campus RMIT Connect – Building 202, Level 2

  • Closed until further notice

City Campus Swanston Library – Building 10, Level 6 

  • Closed until further notice

City Campus Swanston Academic Building (SAB) – Building 80, Level 3

  • Closed until further notice

Did you know that you can now chat with one of our technicians online via LiveChat? Just look for the red "Chat Now" button at the bottom of all ITS web pages.

LiveChat hours 

Monday to Friday – 8am to 6pm

Saturday – 8am to 1pm

Service and Support Centre requests can now be logged and tracked using the Service and Support website.