Phone
 

For critical issues and advice.
 

Service and support portal

For non-urgent requests and queries.

myCommunity

For self-help guidance and discussion.

The University's off-peak ITS support hours are:

Monday to Friday 8.00 am to 6.00 pm

On Peak Hours from 5th February - 1st December 2018

Monday to Friday 8.00am to 8.00pm

Saturday 8.30am to 4.30pm

Switchboard

Monday to Friday 8.30 am to 5.30 pm

From 31 January - 14 December 2018

AV loans

Monday to Friday – 9:00 am to 5:00 pm

Off-Peak Support

Swanston Academic Building (SAB) – Building 80 Level 3 - Monday to Friday 8.00 am to 6.00 pm

On-Peak Support from 5th February - 1st December 2018

Brunswick Library - Building 514 Level 2 - Monday to Friday 9.00 am to 5.00 pm

Bundoora Library - Building 210 Level 1 - Monday to Friday 9.00 am to 5.00 pm

Carlton Library - Building 94 Level 3 - Monday to Friday 9.00 am to 5.00 pm

Swanston Academic Building (SAB) - Building 80 Level 3 - Monday to Friday 8.00 am to 8.00 pm

Swanston Academic Building (SAB) - Building 80 Level 3 - Saturday 8.30am to 4.30pm

On-Peak Support from 12th February - 1st December 2018

Swanston Library - Building 10 Level 6 - Monday to Friday 10.00 am to 6.00 pm

Did you know that you can now chat with one of our technicians online via LiveChat? Just look for the red "Chat Now" button at the bottom of all ITS web pages.

LiveChat Hours

Monday - Friday 9.00am - 5.00pm

 

Service and Support Centre requests can now be logged and tracked using the Service and Support website.