Phone
 

For critical issues and advice.
 

Service and support portal

For non-urgent requests and queries.

myCommunity

For self-help guidance and discussion.

The University's core ITS support hours are:

Monday to Friday 8.00 am to 8.00 pm

Additional support hours:

Saturday 8.30 am to 4.30 pm

Switchboard

Monday to Friday 8.30 am to 5.30 pm

From 31 January - 14 December 2017

AV loans

Monday to Friday – 9:00 am to 5:00 pm

From 31 January - 2 December 2017

Swanston Academic Building (SAB) – Building 80 Level 3 - Monday to Friday 8.00 am to 8.00 pm, Saturday 8.30 am to 4.30 pm

Bundoora Library - Monday to Friday - 9.00 am to 5.00 pm

Brunswick Library - Monday to Friday - 9.00 am to 5.00 pm

Swanston Library - Monday to Friday 9.00 am to 6.00 pm

Did you know that you can now chat with one of our technicians online via LiveChat? Just look for the red "Chat Now" button at the bottom of all ITS web pages.

LiveChat Hours

Monday - Friday 9.00am - 5.00pm

 

Service and Support Centre requests can now be logged and tracked using the Service and Support website.