Phone
 

For critical issues and advice.
 

Service and support portal

For non-urgent requests and queries.

myCommunity

For self-help guidance and discussion.

On-Peak Support from 5 February - 1 December 2018

Monday to Friday 8.00am to 8.00pm

Saturday 8.30am to 4.30pm

Off-Peak Support

Monday to Friday 8.00 am to 6.00 pm

Switchboard

Monday to Friday 8.30 am to 5.30 pm

From 31 January - 14 December 2018

AV loans

Monday to Friday – 9:00 am to 5:00 pm

On-Peak Support from 5 February - 1 December 2018

Brunswick Library - Building 514 Level 2 - Monday to Friday 9.00 am to 5.00 pm

Bundoora Library - Building 210 Level 1 - Monday to Friday 9.00 am to 5.00 pm

Carlton Library - Building 94 Level 3 - Monday to Friday 11.00 am to 2.00 pm (closed during mid-semester break)

Swanston Academic Building (SAB) - Building 80 Level 3 - Monday to Friday 8.00 am to 8.00 pm

Swanston Academic Building (SAB) - Building 80 Level 3 - Saturday 8.30am to 4.30pm

Swanston Library - Building 10 Level 6 - Monday to Friday 10.00 am to 6.00 pm

Off-Peak Support

Swanston Academic Building (SAB) – Building 80 Level 3 - Monday to Friday 8.00 am to 6.00 pm

Did you know that you can now chat with one of our technicians online via LiveChat? Just look for the red "Chat Now" button at the bottom of all ITS web pages.

LiveChat Hours

Monday - Friday 9.00am - 5.00pm

 

Service and Support Centre requests can now be logged and tracked using the Service and Support website.