Financial welfare advice

If you’re experiencing financial difficulty or need help managing your money, talk to a Welfare Advisor about financial assistance, emergency accommodation and budgeting.

Service overview

What support is available through a Welfare Advisor?

A Student Welfare Advisor will help you understand what support options are available to you. This may include: 

  • RMIT Student Hardship Assistance Grants – up to $1,000 in vouchers or cash payments 
  • Emergency voucher assistance – Coles vouchers, Prezzee gift cards and Myki travel cards for students in urgent need
  • Emergency accommodation – for one or maximum three nights over a weekend for students in an emergency or crisis situation 
  • Government and community financial support – including Centrelink support payments and emergency material aid including food, housing and crisis support 
  • Money management and budgeting advice – an Advisor can help you learn how to better manage your money, use budgeting tools (like MoneySmart’s How to do a budgetBudget Planner and Savings Goal Calculator) and help build your financial literacy. Note, the advice provided is general and may not be appropriate for you
  • General financial advice – an Advisor can help you to understand your available options and also provide appropriate referrals 
  • General financial resources – an Advisor can show you tools and ways to help you budget and manage your money
  • Scholarships – an Advisor can help you understand if you are eligible for any RMIT or non-RMIT scholarships
  • Managing fine debt – an Advisor can help you determine if you are eligible for the Work and Development Permit Scheme, where study attendance can be used to pay off fines 

What can’t a Welfare Advisor do?

Student Welfare Advisors cannot:

  • Apply for Centrelink or other government support on your behalf
  • Provide financial assistance for tuition fees or material fees at RMIT
  • Provide references or support letters for accommodation or other applications.

Book an appointment with a Welfare Advisor

Click the button above, fill in the form and select "Student Welfare" as the service, then view available appointment times and book. Please note, you’ll need to log in with your RMIT ID number and password.

You can also book an appointment by calling Student Connect on +61 3 9925 5000 and selecting the option for "Student support services", then "Support for housing, welfare and legal advice" (Student Connect phoneline operating hours: 9am-5pm Mon-Thu, 10am-5pm Fri, excluding public holidays).

Appointments with a Welfare Advisor are available 9am-5pm Mon-Thu, 10am-5pm Fri, excluding public holidays. Appointments are available at City campus – location details will be provided upon booking.

This service receives funding from SSAF

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Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Luwaytini' by Mark Cleaver, Palawa.