Student cards

All you need to know about getting, using and replacing your student card.

You must have a student card to access campus

You must carry your official RMIT student card with you at all times on campus in accordance with RMIT's COVID campus protocols. If you do not have a student card, please follow the instructions below to order one before you attend campus.

How to use your student card

With your student card, you can:

  • Borrow from the RMIT University Library
  • Print, scan and photocopy on campus
  • Access secure areas such as computer labs and studios
  • Identify yourself at formal assessments
  • Identify yourself at RMIT service areas, if required
  • Get discounts! Business and service providers around Melbourne and Australia sometimes offer discounts when you present your student card. You might get discounts on coffee, food, travel, movies and more.

Please note, a student card cannot be used as proof of Public Transport Victoria (PTV) concession eligibility. You are required to carry a PTV concession card when you travel on public transport in Victoria. Please visit RMIT's public transport concession card page for information on eligibility and how to apply.

Your student card and your responsibilities 

Your student card is the property of RMIT. In accordance with RMIT policy, all students must:

  • Carry their RMIT student card on campus. 
  • Take a student card to all formal assessments.
  • If a card is damaged, lost or stolen, order a replacement card online as soon as possible. Until you do, any misuse of your card will be your responsibility.

Student cards are invalid if you're no longer enrolled at RMIT. If you cancel your enrolment, return your card to Student Connect or Campus Security.

Order your first student card

Your first student card is free. You must order your card online then collect it on campus.
 

Before you order your first student card

You must be enrolled at RMIT for at least 24 hours before you can order your first card.
 

How to order your first student card

Step 1. Upload your photo and order your card online

  • Log in to myRMIT using your student ID number and password
  • Select the myServices tab
  • Select Click to capture photo
  • Upload a colour passport-style photo. Your photo does not need to be an official passport photo as long as it meets the Australian Passport Photo Guidelines. If your photo does not meet the guidelines it may be declined and you will need to submit a new photo
  • Complete all other form fields and click Submit.

Step 2. Complete your Coming to campus COVID protocols

It’s mandatory you complete all Coming to campus COVID protocols for students before attending campus to collect your card.

When you complete the COVIDSafe Training Module, please take a screenshot of your results to show you successfully passed the module and send it to your phone. You will be asked to present your results when you come to campus to collect your card.

Step 3. Wait for your confirmation email

Once your photo is approved, we'll send an email to your RMIT student email account letting you know your card is ready for collection. Most cards will be ready for collection within 3 working days, however it may take longer during peak times.

Step 4. Collect your card from campus

Collect your card from a student card pick up location at RMIT City, Brunswick or Bundoora campus. Please bring your ID (drivers license, passport, etc) with you when you collect your student card so we can confirm your details. Be aware there may be queues to collect cards during peak times – so make sure you allow plenty of time!  

You must collect your card from the campus you nominate when you complete the online order form. If you collect your card from a different campus, you will be required to pay $15 to cover the cost of card re-printing.

Replace a lost or stolen student card

If you lose your card or it is stolen, you can get a replacement student card. You must be currently enrolled in an RMIT program to be eligible for a replacement student card. 

A replacement card costs $15 which must be paid by the student. 

To order your replacement student card

  1. Report the loss or theft to Campus Security as a matter of urgency. Campus Security will immediately deactivate the card. Until you report your card to Security and order a replacement card, any misuse of your card will remain your responsibility.
  2. To order a replacement card, complete and submit the Replacement Student Card Order Form and pay the $15 charge for a replacement card.

You will receive an email to your RMIT student email account when your card is ready for collection from campus (see Student card pick up locations).

Most replacement cards will be ready for collection within 3 working days, however it may take longer during peak times.

You must collect your card from the campus you nominate when you complete the form. If you collect your card from a different campus, you will be required to pay an additional $15 to cover the cost of card re-printing.

Replace an expired student card

If your student card has expired, or is due to expire soon, and you are still a current RMIT student, you can order a new card by completing the Expired Card Replacement Form.

Once your card is ready, an email will be sent to your RMIT student email account letting you know it is ready for collection from campus (see Student card pick up locations). Most replacement cards will be ready for collection within 3 working days, however it may take longer during peak times.

You must collect your card from the campus you nominate when you complete the online form. If you collect your card from a different campus, you will be required to pay an additional $15 to cover the cost of card re-printing.

Student cards for RMIT Online and Open Universities Australia (OUA) students

RMIT Online and OUA students can order a student card by following these steps:

  1. Check and update your address and personal details, if needed. You must have an Australian mailing address to order a student card
  2. Open a Student Card Enquiry in the RMIT Student Connect Portal (login required)
  3. Complete the fields in the form
  4. Select Add attachment and upload:
    • A colour passport-style photo in JPG format that meets Australian Passport Photo Guidelines
    • A copy of your photo ID, such as Driver’s license, Passport or Key Pass so we can verify your identity
  5. Click Submit to log your request

We will print and post your card to your Australian mailing address. Most students receive their student card within 5 business days. However, it may take longer during peak times for Australia Post.

Student card pick up locations and times

After ordering a student card (see Order your first card, Replace a lost or stolen card, or Replace an expired card), students can collect their cards from the locations on campus listed below.

Important: Before you come onto campus to collect your card, you must compete your COVIDSafe 2022 Training Module and Vaccination Status Documentation Form. You cannot attend campus without completing both steps. 

Campus Location Times
Melbourne City campus Building 10, Level 4, Desk 2 at Student Connect
Enter via Bowen St
8am-5pm Monday-Friday
Brunswick campus Building 514, Level 1, RMIT Student Connect Desk
25 Dawson St, Brunswick
11am-3pm Monday-Friday
Bundoora campus Building 202, Level 02, Rooms 7-8
Janefield Dr & Plenty Rd, Bundoora
9am-5pm Monday-Thursday, 10am-5pm Friday

Need help? Contact us

If you need assistance ordering your student card or have a query, please open a Student Card Enquiry in the Student Connect Portal (login required) or contact Student Connect.

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Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Luwaytini' by Mark Cleaver, Palawa.