All you need to know about getting, using and replacing your student card.
You must carry your official RMIT student card with you at all times on campus in accordance with RMIT's COVID campus protocols. If you do not have a student card, please follow the instructions below to order one before you attend campus.
With your student card, you can:
Your student card is the property of RMIT. In accordance with RMIT policy, all students must:
Student cards are invalid if you're no longer enrolled at RMIT. If you cancel your enrolment, return your card to Student Connect or Campus Security.
Your first student card is free. You must order your card online then collect it on campus.
You must be enrolled at RMIT for at least 24 hours before you can order your first card.
Step 1. Upload your photo and order your card online
Step 2. Complete your Coming to campus COVID protocols
It’s mandatory you complete all Coming to campus COVID protocols for students before attending campus to collect your card.
When you complete the COVIDSafe Training Module, please take a screenshot of your results to show you successfully passed the module and send it to your phone. You will be asked to present your results when you come to campus to collect your card.
Step 3. Wait for your confirmation email
Once your photo is approved, we'll send an email to your RMIT student email account letting you know your card is ready for collection. Most cards will be ready for collection within 3 working days, however it may take longer during peak times.
Step 4. Collect your card from campus
Collect your card from a student card pick up location at RMIT City, Brunswick or Bundoora campus. Please bring your ID (drivers license, passport, etc) with you when you collect your student card so we can confirm your details. Be aware there may be queues to collect cards during peak times – so make sure you allow plenty of time!
You must collect your card from the campus you nominate when you complete the online order form. If you collect your card from a different campus, you will be required to pay $15 to cover the cost of card re-printing.
If you lose your card or it is stolen, you can get a replacement student card. You must be currently enrolled in an RMIT program to be eligible for a replacement student card.
A replacement card costs $15 which must be paid by the student.
You will receive an email to your RMIT student email account when your card is ready for collection from campus (see Student card pick up locations).
Most replacement cards will be ready for collection within 3 working days, however it may take longer during peak times.
You must collect your card from the campus you nominate when you complete the form. If you collect your card from a different campus, you will be required to pay an additional $15 to cover the cost of card re-printing.
If your student card has expired, or is due to expire soon, and you are still a current RMIT student, you can order a new card by completing the Expired Card Replacement Form.
Once your card is ready, an email will be sent to your RMIT student email account letting you know it is ready for collection from campus (see Student card pick up locations). Most replacement cards will be ready for collection within 3 working days, however it may take longer during peak times.
You must collect your card from the campus you nominate when you complete the online form. If you collect your card from a different campus, you will be required to pay an additional $15 to cover the cost of card re-printing.
RMIT Online and OUA students can order a student card by following these steps:
We will print and post your card to your Australian mailing address. Most students receive their student card within 5 business days. However, it may take longer during peak times for Australia Post.
After ordering a student card (see Order your first card, Replace a lost or stolen card, or Replace an expired card), students can collect their cards from the locations on campus listed below.
Important: Before you come onto campus to collect your card, you must compete your COVIDSafe 2022 Training Module and Vaccination Status Documentation Form. You cannot attend campus without completing both steps.
Campus | Location | Times |
---|---|---|
Melbourne City campus | Building 10, Level 4, Desk 2 at Student Connect Enter via Bowen St |
8am-5pm Monday-Friday |
Brunswick campus | Building 514, Level 1, RMIT Student Connect Desk 25 Dawson St, Brunswick |
11am-3pm Monday-Friday |
Bundoora campus | Building 202, Level 02, Rooms 7-8 Janefield Dr & Plenty Rd, Bundoora |
9am-5pm Monday-Friday |
If you need assistance ordering your student card or have a query, please open a Student Card Enquiry in the Student Connect Portal (login required) or contact Student Connect.
Acknowledgement of Country
RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Luwaytini' by Mark Cleaver, Palawa.