Student cards

All you need to know about getting, using and replacing your student card.

You must have a student card to access campus

You must carry your official RMIT student card with you at all times on campus in accordance with RMIT's COVID campus protocols. If you do not have a student card, please follow the instructions below to order one before you attend campus.

How to use your student card

With your student card, you can:

  • Borrow from the RMIT University Library.
  • Print, scan and photocopy on campus.
  • Access secure areas such as computer labs and studios.
  • Identify yourself at formal assessments.
  • Identify yourself at RMIT service areas, if required.
  • Get discounts! Business and service providers around Melbourne and Australia sometimes offer discounts when you present your student card. You might get discounts on coffee, food, travel, movies and more.

Your student card and your responsibilities 

Your student card is the property of RMIT. In accordance with RMIT policy, all students must:

  • Carry their RMIT student card on campus. 
  • Take a student card to all formal assessments.
  • If a card is damaged, lost or stolen, order a replacement card online as soon as possible. Until you do, any misuse of your card will be your responsibility.

Student cards are invalid if you're no longer enrolled at RMIT. If you cancel your enrolment, return your card to Student Connect or Campus Security.

Order your first student card

Your first student card is free. 

To order your first student card

A new student card order process is in place from January to March 2022.

If you have never had an RMIT student card before, you will receive an email and need to provide a photo, then pick up your card from campus.

  1. Check your student email account for an email with the heading Important - Order your first student card. Emails will be sent to students in batches from 19 January 2022 onwards. Your email will be sent to you at least 10 days before your classes start. If your classes are starting in less that 10 days and you haven't yet received your student card order email, please contact Student Connect.
  2. Reply to the email attaching an existing photo of yourself. Your photo must be saved in JPG format and meet Australian Passport Photo Guidelines.
  3. In the body text of the email, state the campus where you would like to pick up your card: City, Brunswick or Bundoora West. If you do not state your preferred pick up location it will default to the City campus.

Once your photo is approved and your card is ready for pick up, we'll email your RMIT student email account to let you know when and where you can collect your card (see Student card pick up locations). Most cards will be ready for collection within 3 working days, however it may take longer during peak times.

If your photo is declined, we will contact you to submit a new photo. 

Replace a lost or stolen student card

You must be currently enrolled in an RMIT program to be eligible for a replacement student card.

To order your replacement student card

  1. Report the loss or theft to Campus Security as a matter of urgency. Campus Security will immediately deactivate the card. Until you report your card to Security and order a replacement card, any misuse of your card will remain your responsibility.
  2. To order a replacement card, complete and submit a Student card request via the RMIT Connect Portal (login required). In the description field please put ‘Replacement card’ and state the campus where you would like to pick up your card: City, Brunswick or Bundoora West. If you do not state your preferred pick up location it will default to the City campus.

You will receive an email to your RMIT student email account when your card is ready for collection from campus (see Student card pick up locations). Most replacement cards will be ready for collection within 3 working days, however it may take longer during peak times.

Replace an expired student card

If your student card has expired, or is due to expire soon, and you are still a current RMIT student, you can order a new card by completing the Expired Card Replacement Form.

Once your card is ready, an email will be sent to your RMIT student email account letting you know it is ready for collection from campus (see Student card pick up locations). Most replacement cards will be ready for collection within 3 working days, however it may take longer during peak times.

Student cards for RMIT Online and Open Universities Australia (OUA) students

RMIT Online and OUA students can order a student card by following these steps:

  1. Check and update your address and personal details, if needed. You must have an Australian mailing address to order a student card
  2. Open a Student Card Enquiry in the RMIT Student Connect Portal (login required)
  3. Complete the fields in the form
  4. Select Add attachment and upload:
    • A colour passport-style photo in JPG format that meets Australian Passport Photo Guidelines
    • A copy of your photo ID, such as Driver’s license, Passport or Key Pass so we can verify your identity
  5. Click Submit to log your request

We will print and post your card to your Australian mailing address. Most students receive their student card within 5 business days. However, it may take longer during peak times for Australia Post.

Student card pick up locations and times

After ordering a student card (see Order your first card, Replace a lost or stolen card, or Replace an expired card), students can collect their cards from the locations on campus listed below.

Before you collect your student card

You MUST complete the following two steps before you come onto campus to collect your card:

1. Complete the COVIDSafe 2022 Training Module.

2. Upload your vaccination status.   

You cannot attend campus without completing both steps. 

Campus Location Times
Melbourne City campus Building 8, Level 4, Room 13 (Megaflex 3)
360 Swanston St, Melbourne VIC
Enter from Swanston St or Bowen St
8am-5pm Monday-Friday
Brunswick campus Building 514, Level 1, RMIT Student Connect Desk
25 Dawson St, Brunswick
11am-3pm Monday-Friday
Bundoora campus Building 202, Level 02, Rooms 7-8
Janefield Dr & Plenty Rd, Bundoora
11am-3pm Monday-Friday

Need help? Contact us

If you need assistance ordering your student card or have a query, please open a Student Card Enquiry in the Student Connect Portal (login required) or contact Student Connect.

aboriginal flag
torres strait flag

Acknowledgement of country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business. - Artwork created by Louisa Bloomer