Student cards

Your first student card is free. 

To order your first student card

A new student card order process is in place from January to March 2022.

If you have never had an RMIT student card before, you will receive an email and need to provide a photo, then pick up your card from campus.

1. Check your student email account for an email with the heading Important - Order your first student card. Emails will be sent to students in batches from 19 January 2022 onwards. Your email will be sent to you at least 10 days before your classes start. If your classes are starting in less that 10 days and you haven't yet received your student card order email, please contact Student Connect.
2. Reply to the email attaching an existing photo of yourself. Your photo must be saved in JPG format and meet Australian Passport Photo Guidelines.

3. In the body text of the email, state the campus where you would like to pick up your card: City, Brunswick or Bundoora West. If you do not state your preferred pick up location it will default to the City campus.

Once your photo is approved and your card is ready for pick up, we'll email your RMIT student email account to let you know when and where you can collect your card (see Student card pick up locations). Most cards will be ready for collection within 3 working days, however it may take longer during peak times.

If your photo is declined, we will contact you to submit a new photo. 

You must be currently enrolled in an RMIT program to be eligible for a replacement student card.

To order your replacement student card

1. Report the loss or theft to Campus Security as a matter of urgency. Campus Security will immediately deactivate the card. Until you report your card to Security and order a replacement card, any misuse of your card will remain your responsibility.
2. To order a replacement card, complete and submit a Student card request via the RMIT Connect Portal (login required). In the description field please put ‘Replacement card’ and state the campus where you would like to pick up your card: City, Brunswick or Bundoora West. If you do not state your preferred pick up location it will default to the City campus.

You will receive an email to your RMIT student email account when your card is ready for collection from campus (see Student card pick up locations). Most replacement cards will be ready for collection within 3 working days, however it may take longer during peak times.

If your student card has expired, or is due to expire soon, and you are still a current RMIT student, you can order a new card by completing the Expired Card Replacement Form.

Once your card is ready, an email will be sent to your RMIT student email account letting you know it is ready for collection from campus (see Student card pick up locations). Most replacement cards will be ready for collection within 3 working days, however it may take longer during peak times.

RMIT Online and OUA students can order a student card by following these steps:

1. Check and update your address and personal details, if needed. You must have an Australian mailing address to order a student card
2. Open a Student Card Enquiry in the RMIT Student Connect Portal (login required)
3. Complete the fields in the form
4. Select Add attachment and upload:
   • A colour passport-style photo in JPG format that meets Australian Passport Photo Guidelines
   • A copy of your photo ID, such as Driver’s license, Passport or Key Pass so we can verify your identity
5. Click Submit to log your request
   

We will print and post your card to your Australian mailing address. Most students receive their student card within 5 business days. However, it may take longer during peak times for Australia Post.

After ordering a student card (see Order your first card, Replace a lost or stolen card, or Replace an expired card), students can collect their cards from the locations on campus listed below.

Before you collect your student card

You MUST complete the following two steps before you come onto campus to collect your card:

1. Complete the COVIDSafe 2022 Training Module.

2. Upload your vaccination status.   

You cannot attend campus without completing both steps.