How to update your contact details and notify us of changes to your name, gender identity or citizenship and residency status.
The information on your student record is used for all official communications. If your personal details change, let us know as soon as possible.
To check and update your contact details:
If your full name or date of birth on your student record doesn't exactly match your citizenship document, you'll be unable to verify your identity and citizenship online and enrol.
If your name or gender is incorrect, you can update them via Enrolment Online before you enrol.
At RMIT we recognise that some students may choose to use a name that affirms their gender. Although citizenship verification requires you to use the name stated on your legal documentation, we can support you to ensure that you're addressed by the correct pronouns and name while studying at RMIT. Please submit an online request to Student Connect for advice.
If your date of birth is incorrect, please submit an online request to Student Connect. Note: if you've received an offer in a vocational education program for a government subsidised place, correcting your date of birth may have an impact on your eligibility for your offer. You may be asked to provide evidence of your correct name and date of birth.
If you have legally changed your name, you can update your name by completing these steps:
Once your name change is processed, Student Connect will send you a free, updated student card within 10 business days (standard Australia Post mailing times apply).
Reason for name change | Document/s you need to provide |
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Marriage/registered partnership |
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Separation/divorce |
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Name change |
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At RMIT we recognise that some students may choose to use a preferred name that's different to their legal name. To update your preferred name, submit an online request to Student Connect.
RMIT is unable to issue your Testamur in a name that's different from the name that appears on your RMIT student record. However, RMIT will allow you to select the order that your names appear on your Testamur when you apply online to graduate.
Where a graduate requires a replacement Testamur, the University provides it showing the same name as the original to preserve the historical accuracy and integrity of the University’s records.
You may request an update to your student record to reflect your gender identity. You may choose to have your gender recorded as Male, Female, Other or Unspecified.
To update your gender identity, submit an online request to Student Connect.
Note: RMIT is subject to government reporting and legislative requirements and, in some circumstances, we may request evidence to verify your identity to ensure you continue to receive services and/or entitlements.
Available titles include Mr, Mrs, Ms, Miss and Mx (gender-neutral title which may be used by any person).
To update your title, submit an online request to Student Connect.
Documentation isn't needed to change your title.
If your citizenship or residency status changes after you enrol, you must notify RMIT as soon as possible.
To update citizenship or residency status:
The documentation listed below is accepted as evidence of your new citizenship or residency status.
Australian citizenship:
New Zealand citizenship:
Permanent or temporary residency status:
If your citizenship/residency status has changed after you have enrolled, you may be eligible to apply for a different fee place and/or access a government HELP loan or VET Student Loan. Check your eligibility for government loans by visiting StudyAssist and using the ‘What am I eligible for?’ calculator.
Vocational education students can also use the RMIT Fee Finder for program-specific fee information.
If you require assistance updating your personal details, contact Student Connect.
Acknowledgement of country
RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Luwaytini' by Mark Cleaver, Palawa.