Update your personal details

How to update your contact details and notify us of changes to your name, gender identity or citizenship and residency status.

Update contact details

Check and update your contact details

The information on your student record is used for all official communications. If your contact details change, let us know as soon as possible.

To check and update your contact details:

Log in to Enrolment Online.
Select My Student Record.
Check your contact details and edit if necessary.

Check or update your details in Enrolment Online

Update name, gender or date of birth

Update your name, title, gender or date of birth

If your full name or date of birth on your student record doesn't exactly match your citizenship document, you'll be unable to verify your identity and citizenship online and enrol.

About your legal name and your preferred name

RMIT recognises both your legal name and your preferred name.

RMIT policy requires you to enrol under your full legal name and verify your citizenship and identity. Your legal name (sometimes called ‘primary’ name) must be used by RMIT for specific purposes such as reporting to Australian and state government bodies and in official statements, and it will display in some RMIT systems.

You have the option to register a preferred name that is different to your legal name. Your preferred name will be used in some communications and it will display in some RMIT systems.

Your legal name will be your preferred name by default, unless you choose to update your preferred name in Enrolment Online.

Tips for updating your preferred name and title in Enrolment Online:

Your preferred name must meet appropriate language standards (link to these coming soon). These include no swear words. RMIT reserves the right to delete any preferred name that does not meet these standards.
Elements of your preferred name include Title, First Name, Middle Name and Last Name. Mandatory fields are First Name and Last Name.
If your preferred name consists of only one word, you can record that one word in either the First Name field or Last Name field, but you must record a full stop in the blank field before you are able to Save.
Available titles include Mr, Mrs, Ms, Miss and Mx (gender-neutral title which may be used by any person).

Gender affirmation

At RMIT we recognise that some students may choose to use a name and/or title that affirms their gender. Although citizenship verification requires you to use the name stated on your legal documentation, we can support you to ensure that you're addressed by the correct pronouns, name and title while studying at RMIT. If you have any questions about this, please submit an online request to Student Connect for advice.

For more information go to the Gender affirmation at RMIT webpage.

How to update your details

The process is different depending on whether you update your details before or after you enrol.

Before you enrol

Update your legal name or gender

If your legal name or gender is incorrect, you can update them via Enrolment Online before you enrol as part of verifying your identity.

Update your preferred name and preferred title

You can update your preferred name and preferred title via Enrolment Online before you enrol. See the Tips for updating your preferred name and title in Enrolment Online above.

Update your date of birth

If your date of birth is incorrect, please submit an online request to Student Connect. Note: if you've received an offer in a vocational education program for a government subsidised place, correcting your date of birth may have an impact on your eligibility for your offer. You may be asked to provide evidence of your correct name and date of birth.

After you enrol

Update your legal name

If you have legally changed your name, you can update your name by completing these steps:

Download and complete a Variation to personal details form (PDF, 38KB).
Have a clear photo or scan of a valid identity document that states your correct legal name. See table below for accepted documentation.
Open an online request to Student Connect.
Attach your completed Variation to personal details form and photo/scan of your identity documentation.
Click Submit.

Once your name change is processed, Student Connect will send you a free, updated student card within 10 business days (standard Australia Post mailing times apply).

Reason for legal name change	Document/s you need to provide
Marriage/registered partnership	Marriage certificate issued by a Registrar of Birth, Deaths and Marriages in Australia (or overseas equivalent) Registered Relationship certificate issued by a Registrar of Births, Deaths and Marriages in Australia (or overseas equivalent)
Separation/divorce	Marriage certificate issued by a Registrar of Birth, Deaths and Marriages in Australia (or overseas equivalent) Registered Relationship certificate issued by a Registrar of Births, Deaths and Marriages in Australia (or overseas equivalent), and Birth certificate issued by a Registrar of Births, Deaths and Marriages in Australia (or overseas equivalent)
Name change	Change of Name Certificate issued by the Registry of Births, Deaths and Marriages – if name changed after 1 November 1986, or Deed poll – if name changed before 1 November 1986 An overseas equivalent of either of these two document types

Update your legal name title

To update your legal name title, submit an online request to Student Connect.

Documentation isn't needed to change your legal name title.

Available titles include Mr, Mrs, Ms, Miss and Mx (gender-neutral title which may be used by any person).

Update your preferred name and preferred title

You can update your preferred name and preferred title via Enrolment Online at any time after you enrol. See the Tips for updating your preferred name and title in Enrolment Online above.

Change the order of your name on your testamur (graduation certificate)

RMIT is unable to issue your testamur in a name that's different from the name that appears on your RMIT student record. However, RMIT will allow you to select the order that your names appear on your testamur when you apply online to graduate.

Where a graduate requires a replacement testamur, the University provides it showing the same name as the original to preserve the historical accuracy and integrity of the University’s records.

Update your gender identity

You may request an update to your student record to reflect your gender identity. You may choose to have your gender recorded as Male, Female, Other or Unspecified.

To update your gender identity, submit an online request to Student Connect.

Note: RMIT is subject to government reporting and legislative requirements and, in some circumstances, we may request evidence to verify your identity to ensure you continue to receive services and/or entitlements.

Update citizenship or residency

Check and update your citizenship or residency status

Check your current citizenship or residency status

Log in to Enrolment Online.
Select My student record.
Under Personal details, select View legal name and demographic data.

Update your citizenship or residency status

If your citizenship or residency status changes after you enrol, you must notify RMIT as soon as possible.

To update citizenship or residency status:

Complete the Notification of change to citizenship/residency status form (PDF, 55KB).
Have a clear photo or scan of your evidence documentation (see below).
Open an online request to Student Connect.
Attach your completed Notification of change to citizenship/residency status form and a photo/scan of your evidence documentation (see below).
Click Submit.

Evidence documentation

The documentation listed below is accepted as evidence of your new citizenship or residency status.

Australian citizenship:

Australian citizenship certificate.
Australian passport.

New Zealand citizenship:

New Zealand citizenship certificate.
New Zealand passport.

Permanent or temporary residency status:

International passport and evidence of visa entitlement.
Immicard and evidence of visa entitlement.
Document for travel to Australia (with endorsed visa label).

Changes to fee place and loans

If your citizenship/residency status has changed after you have enrolled, you may be eligible to apply for a different fee place and/or access a government HELP loan or VET Student Loan. Check your eligibility for government loans by visiting StudyAssist and using the ‘What am I eligible for?’ calculator.

Vocational education students can also use the RMIT Fee Finder for program-specific fee information.

How names display in RMIT systems

How your name displays in RMIT systems

RMIT is continuing to invest in updating its systems to ensure your preferred name can be registered, displayed in systems and recognised by other students and staff. Between October and December 2022 we’re updating several systems used by students.

RMIT systems where your preferred name will automatically display

After you update your preferred name in Enrolment Online, it may take from 24 hours to 2 weeks for your updates to feed to and display in the systems listed below.

System	Students it applies to	When available
Enrolment Online	RMIT students who use Enrolment Online, including: RMIT Australia RMIT Vietnam RMIT Online RMIT Training OUA Students at partner institutes outside Australia	From 26 October 2022
Office 365 (including Outlook student email, Teams, OneDrive). These applications display the preferred name in the profile (top banner) once it's updated in Enrolment Online.	Users of Office 365 who can update their preferred name in Enrolment Online, including: RMIT Australia RMIT Vietnam RMIT Training OUA Students at partner institutes outside Australia	From 3 November 2022
Your email alias will be created from your preferred name once it's updated in Enrolment Online. There is no change to your email address, e.g. s123456@student.rmit.edu.au Your email alias is the name version of your email address. Reminder to use your email address (not your email alias) when logging into RMIT systems and services.	Users of RMIT's student email who can update their preferred name in Enrolment Online, including: RMIT Australia RMIT Vietnam RMIT Training OUA Students at partner institutes outside Australia	From 3 November 2022
Canvas	Applies to some students. See 'Will my preferred name display in Canvas?' below for details.	From 14 November 2022
Service and Support portal (IT Connect)	Users of the IT Connect portal who can update their preferred name in Enrolment Online, including students with an RMIT ID starting with ‘s’ from: RMIT Australia RMIT Vietnam RMIT Online RMIT Training OUA Students at partner institutes outside Australia	From 3 November 2022
myTimetable	Users of myTimetable who can update their preferred name in Enrolment Online, including: RMIT Australia RMIT Training (Foundation Studies)	From 21 November 2022
RMIT Student Connect portal	Users of the RMIT Student Connect portal who can update their preferred name in Enrolment Online, including students with an RMIT ID starting with ‘s’ from: RMIT Australia RMIT Vietnam RMIT Online RMIT Training OUA Before this time, you can also request to have a name flag registered in this system to help Student Connect staff recognise and use your preferred name. Contact Student Connect.	Expected early 2023
Special Consideration system	Users of the system who can update their preferred name in Enrolment Online, including: RMIT Australia RMIT Online RMIT Training OUA Students at partner institutes outside Australia	Already available

Will my preferred name display in Canvas?

Yes, but how it works depends on which student group you fall into. The table below explains the two groups and the different ways to update your preferred name.

Group and students it applies to	Action
Group 1: Students from RMIT Australia, OUA, and partner institutes outside Australia who can use Enrolment Online and Canvas. Students from RMIT Online and RMIT Training who can use Enrolment Online and Canvas and whose RMIT ID starts with ‘s’.	From 14 November 2022: Register your preferred name via Enrolment Online. Once you've updated your preferred name in Enrolment Online, it will begin to automatically feed and display in Canvas. You can no longer manually update your name in Canvas. If you've previously updated your name manually in Canvas, that preferred name will continue to display until you update your preferred name in Enrolment Online.
Group 2: RMIT Vietnam students RMIT Online and RMIT Training students whose RMIT ID starts with 'o'.	No action is needed. You can continue to manually update your name directly in Canvas.

Group and students it applies to

Action

Group 1:

Students from RMIT Australia, OUA, and partner institutes outside Australia who can use Enrolment Online and Canvas.
Students from RMIT Online and RMIT Training who can use Enrolment Online and Canvas and whose RMIT ID starts with ‘s’.

From 14 November 2022: Register your preferred name via Enrolment Online.

Once you've updated your preferred name in Enrolment Online, it will begin to automatically feed and display in Canvas.

You can no longer manually update your name in Canvas.

If you've previously updated your name manually in Canvas, that preferred name will continue to display until you update your preferred name in Enrolment Online.

Group 2:

RMIT Vietnam students
RMIT Online and RMIT Training students whose RMIT ID starts with 'o'.

No action is needed. You can continue to manually update your name directly in Canvas.

RMIT systems where you can manually update your name

For the systems below, you can manually update your name yourself directly in that system.

System	How to manually update
Career Hub	You can manually change your 'display name' on CareerHub. From the CareerHub homepage: select the Profile tab select Edit next to name, select Update your details, update your name and select Save.
Canvas	Applies to some students. See 'Will my preferred name display in Canvas?' below for details.

System

How to manually update

Career Hub

You can manually change your 'display name' on CareerHub.

From the CareerHub homepage:

select the Profile tab
select Edit next to name,
select Update your details,
update your name and select Save.

Canvas

Applies to some students. See 'Will my preferred name display in Canvas?' below for details.

RMIT systems where you can submit a request to update your name

For the systems below, you can submit a request to have your name updated.

System	How to submit your request
Collaborate Ultra	While you can't change your ‘display name’ in Collaborate Ultra, you can request a guest login from your teacher with which you can use a preferred or chosen name.

RMIT systems where name your can't be updated

For the systems below, it’s not currently possible to update your name. Your legal name will continue to display.

myRMIT
Financial and academic records
Assignment submission

In addition, some communications and official documents issued by RMIT will continue to use your legal name. These include:

RMIT student card
academic transcript and other academic statements
other official statements.

Need help?

If you require assistance updating your personal details, contact Student Connect.