Update your personal details

How to update your contact details and notify us of changes to your name, gender identity or citizenship and residency status.

Check and update your contact details

The information on your student record is used for all official communications. If your contact details change, let us know as soon as possible.

To check and update your contact details:

Log in to Enrolment Online.
Select My Student Record.
Check your contact details and edit if necessary.

Check or update your details in Enrolment Online

Are you an RMIT Vietnam student? Go to the RMIT Vietnam student website for information on how to update your personal details.

Update your name, title, gender or date of birth

If your full name or date of birth on your student record doesn't exactly match your citizenship document, you'll be unable to verify your identity and citizenship online and enrol.

About your legal name and your preferred name

RMIT recognises both your legal name and your preferred name. Your legal name will be your preferred name by default, unless you choose to update your preferred name in Enrolment Online.

RMIT policy requires your full legal name to be used:

when you enrol
to verify your citizenship and identity
in some Australian Government and state government reporting
on your official academic statements including your transcript.

Your legal name will also appear in some RMIT systems.

You have the option to register a preferred name that is different to your legal name. Your preferred name will be used in some communications and it will display in some RMIT systems.

Tips for registering a preferred name and title

Your preferred name must meet appropriate language standards. RMIT reserves the right to remove the preferred name if it contains language considered inappropriate or offensive and is not in accordance with RMIT’s core values.
Elements of your preferred name include Title, First Name, Middle Name and Last Name. Mandatory fields are First Name and Last Name.
If your preferred name consists of only one word, you can record that one word in either the First Name field or Last Name field, but you must record a full stop in the blank field before you are able to Save.
Available titles include Mr, Mrs, Ms, Miss and Mx (gender-neutral title which may be used by any person).

See the Student Name Procedure for more information.

Gender affirmation

At RMIT we recognise that some students may choose to use a name and/or title that affirms their gender. Although citizenship verification requires you to use the name stated on your legal documentation, we can support you to ensure that you're addressed by the correct pronouns, name and title while studying at RMIT. If you have any questions about this, please submit an online request to Student Connect for advice.

For more information go to the Gender affirmation at RMIT webpage.

How to update your name, gender or date of birth

The process is different depending on whether you update your details before you enrol or after you enrol.

Before you enrol

Update your legal name or gender

Your legal name on RMIT systems must match your legal name on the Australian Government's Unique Student Identifier (USI) Registry. Any discrepancy between your legal name in the USI Registry and RMIT's systems will prevent you from verifying your USI and enrolling.

If you have not already done so, update your legal name on the USI Registry before your enrol.

If your legal name or gender is incorrect, you can update them via Enrolment Online before you enrol as part of verifying your identity.

Update your preferred name and preferred title

You can update your preferred name and preferred title via Enrolment Online before you enrol. See the Tips for updating your preferred name and title in Enrolment Online above.

Update your date of birth

If your date of birth is incorrect, please submit an online request to Student Connect. Note: if you've received an offer in a vocational education program for a government subsidised place, correcting your date of birth may have an impact on your eligibility for your offer. You may be asked to provide evidence of your correct name and date of birth.

After you enrol

Update your legal name

Important! Before you can update your legal name on RMIT systems, you must first update your legal name with the Australian Government's USI Registry. If you have a HELP loan, you will also need to update your name with the Australian Taxation Office.

If you have legally changed your name and updated your name on the USI Registry, you can update your name on RMIT systems by completing these steps:

Download and complete a Variation to personal details form (PDF, 38KB).
Have a clear photo or scan of a valid identity document that states your correct legal name. See table below for accepted documentation.
Open an online request to Student Connect.
Attach your completed Variation to personal details form and photo/scan of your identity documentation. If you have a HELP loan, please include a screenshot of your updated name with the ATO.
Click Submit.

Once your name change is processed, Student Connect will send you a free, updated student card within 10 business days (standard Australia Post mailing times apply).

Reason for legal name change	Document/s you need to provide
Marriage/registered partnership	Marriage certificate issued by a Registrar of Birth, Deaths and Marriages in Australia (or overseas equivalent) Registered Relationship certificate issued by a Registrar of Births, Deaths and Marriages in Australia (or overseas equivalent)
Separation/divorce	Marriage certificate issued by a Registrar of Birth, Deaths and Marriages in Australia (or overseas equivalent) Registered Relationship certificate issued by a Registrar of Births, Deaths and Marriages in Australia (or overseas equivalent), and Birth certificate issued by a Registrar of Births, Deaths and Marriages in Australia (or overseas equivalent)
Name change	Change of Name Certificate issued by the Registry of Births, Deaths and Marriages – if name changed after 1 November 1986, or Deed poll – if name changed before 1 November 1986 An overseas equivalent of either of these two document types

Update your legal name title

To update your legal name title, submit an online request to Student Connect.

Documentation isn't needed to change your legal name title.

Available titles include Mr, Mrs, Ms, Miss and Mx (gender-neutral title which may be used by any person).

Update your preferred name and preferred title

You can update your preferred name and preferred title via Enrolment Online at any time after you enrol. See the Tips for updating your preferred name and title in Enrolment Online above.

Change the order of your name on your testamur (graduation certificate)

RMIT is unable to issue your testamur in a name that's different from the name that appears on your RMIT student record. However, RMIT will allow you to select the order that your names appear on your testamur when you apply online to graduate.

Update your gender identity

You may request an update to your student record to reflect your gender identity. You may choose to have your gender recorded as Male, Female, Other or Unspecified.

To update your gender identity, submit an online request to Student Connect.

Note: RMIT is subject to government reporting and legislative requirements and, in some circumstances, we may request evidence to verify your identity to ensure you continue to receive services and/or entitlements.

Check and update your citizenship or residency status

Check your current citizenship or residency status

Log in to Enrolment Online.
Select My student record.
Under Personal details, select View legal name and demographic data.

Update your citizenship or residency status

If your citizenship or residency status changes after you enrol, you must notify RMIT as soon as possible.

To update citizenship or residency status:

Complete the Notification of change to citizenship/residency status form (PDF, 530KB).
Have a clear photo or scan of your evidence documentation (see below).
Open an online request to Student Connect.
Attach your completed Notification of change to citizenship/residency status form and a photo/scan of your evidence documentation (see below).
Click Submit.

Evidence documentation

The documentation listed below is accepted as evidence of your new citizenship or residency status.

Australian citizenship:

Australian citizenship certificate (front and back page).
Australian passport.

New Zealand citizenship:

New Zealand citizenship certificate.
New Zealand passport.

Permanent or temporary residency status:

International passport and evidence of visa entitlement.
Immicard and evidence of visa entitlement.
Document for travel to Australia (with endorsed visa label).

Changes to fee place and loans

If your citizenship/residency status has changed after you have enrolled, you may be eligible to apply for a different fee place and/or access a government HELP loan or VET Student Loan. Check your eligibility for government loans by visiting StudyAssist and using the ‘What am I eligible for?’ calculator.

Vocational education students can also use the RMIT Fee Finder for program-specific fee information.

View and update your disability status

If you need to view or update your disability or long-term health condition status during your studies, you can do so by completing the following steps:

Log in to Enrolment Online
Select My student record
Under Personal details, select Update HE/TAFE Statistics
Select Disability
Update your details

Important! Changing your disability or long-term health condition status via Enrolment Online will NOT automatically trigger access to disability or equitable learning support. If you need additional support due to your disability, long-term illness or mental health condition, please contact RMIT’s Equitable Learning Services team.

View your Indigenous/Aboriginal or Torres Strait Islander status

You can view your Indigenous/Aboriginal or Torres Strait Islander details on Enrolment Online:

Log in to Enrolment Online
Select My student record
Under Personal details, select Update HE/TAFE Statistics
Select Personal
Under Aboriginal or Torres Strait Islander, your Indigenous details are shown

You cannot update your Indigenous/Aboriginal or Torres Strait Islander details via Enrolment Online. If you need to update these details during your studies, please contact Ngarara Willim.

How your name displays in RMIT systems

RMIT is continuing to invest in updating its systems to ensure your preferred name can be registered, displayed in systems and recognised by other students and staff.

RMIT systems where your preferred name will automatically display

After you update your preferred name in Enrolment Online, it may take from 24 hours to 2 weeks for your updates to display in the systems listed below:

Enrolment Online
Office 365 Profile
Email alias
Service and Support Portal
Special Consideration system
My Timetable
RMIT Connect Portal

Will my preferred name display in Canvas?

How it works in Canvas and associated platforms such as Collaborate Ultra, depends on which student group you fall into. The table below explains the two groups and the different ways to update your preferred name.

Group 1: Students from RMIT Australia, OUA, and partner institutes outside Australia Students from RMIT Online and RMIT UP whose RMIT ID starts with ‘s’.	You must update your preferred name via Enrolment Online. Once you have updated your preferred name in Enrolment Online, it will begin to automatically feed into and display in Canvas. You cannot manually update your name in Canvas. If you have previously updated your name manually in Canvas, that preferred name will continue to display until you update your preferred name in Enrolment Online.
Group 2: RMIT Vietnam students RMIT Online and RMIT UP students whose RMIT ID starts with 'o'.	You can manually update your name directly in Canvas.

RMIT systems where you can manually update your name

For the systems below, you can manually update your name yourself directly in that system.

System	How to manually update
Canvas	Applies to Group 2 in 'Will my preferred name display in Canvas?' section above.

RMIT systems where your name can't be updated

For the systems below, it is not currently possible to update your name. Your legal name will continue to display.

myRMIT
Financial and academic records
Assignment submission

In addition, some communications and official documents issued by RMIT will continue to use your legal name. These include:

Student invoices
Statement of Enrolment
Commonwealth Assistance Notices (CAN)
Electronic Commonwealth Assistance Form (eCAF)
RMIT student card
Academic transcript and other academic statements
other official statements.

Personal information and privacy

For information on how RMIT collects, uses, stores and protects your personal information, see the RMIT Privacy Statement.

Need help?

If you require assistance updating your personal details, contact Student Connect.

Update your personal details